Owner's Manual

16 Setting Up Dell Online Diagnostics
Running Online Diagnostics on Linux and ESX
To launch Online Diagnostics on Linux and ESX, run startDiags.sh in the
/opt/dell/onlinediags directory.
NOTE: Do not extract or copy startDiags.sh to another directory and attempt
running the application.
NOTE: Running Online Diagnostics on a read-only file system is not supported.
RedHat Enterprise Linux
The Online Diagnostics GUI, which is a 32-bit application, does not function
on Red Hat Enterprise Linux (64-bit) systems if Compatibility Arch Support
packages are missing.
When you launch Online Diagnostics on supported Red Hat Enterprise
Linux (64-bit) where Compatibility Arch Support packages are not installed,
the following error message is displayed:
Compatibility Arch Support package(s) [gtk, pango,
and redhat-artwork] is not installed on this
system. For details on installing the package(s)
please refer to the README file.
To resolve the issue, perform the following steps:
1
Run the Red Hat Package Management Utility ( redhat-config-packages .)
2 Select the Compatibility Arch Support check box in the Package
Management
window and click Details .
The
Compatibility Arch Support Details window is displayed.
3 Select gtk, pango , and redhat-artwork packages for installation and click Close.
4 Click Update in the Package Management window.
NOTE: Running multiple instances of Online Diagnostics is not supported.
In the CLI mode, run the pediags program from x:\<install_directory>\
online diagnostics\oldiags\bin (where x is the drive where the application
installs.)
NOTE: Do not install and run the pediags program from a network-mapped drive.
Some network diagnostic tests disconnect the network.