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Dell Online Diagnostics

Version 2.20

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Summary of content (13 pages)

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Dell Online Diagnostics Version 2.
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Dell Online Diagnostics, a stand-alone suite of diagnostic programs or test modules allows you to run diagnostic tests on Dell systems in a production environment and helps you ensure maximum uptime of your Dell systems. What’s New New major features  Support for the following Dell PowerEdge systems: - T320 - T420 - M820 New Operating Systems support Linux:  Red Hat Enterprise Linux 5.8 Server (x86)  Red Hat Enterprise Linux 5.8 Server (x86_64)  Red Hat Enterprise Linux 6.
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Tape Drives  Dell PowerVault 100T DDS4  Dell PowerVault 100T/114T DAT72  Dell PowerVault 110T DLT1  Dell PowerVault 110T VS80  Dell PowerVault 110T/114T DLT VS160  Dell PowerVault 110T SDLT 220  Dell PowerVault 110T SDLT 320  Dell PowerVault 110T LTO-2  Dell PowerVault 110T/114T LTO-2-L  Dell PowerVault 110T/114T LTO-3  Dell PowerVault 110T/114T LTO-3 - 060  Dell PowerVault LTO-4–120 Tape Arrays, Autoloaders, and Libraries  Dell PowerVault 122T-VS80  Dell PowerVault
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 Dell PowerVault ML6000-LTO-4  Dell PowerVault TL2000-LTO-3  Dell PowerVault TL2000-LTO-4  Dell PowerVault TL4000-LTO-3  Dell PowerVault TL4000-LTO-4 External Storage Enclosures  Dell PowerVault MD1000  Dell PowerVault MD1120  Dell PowerVault MD1200  Dell PowerVault MD1220  Dell PowerVault 220  Dell PowerVault 221S Removable Disk Drives  Dell PowerVault RD1000 Internal SATA Drive Diagnostics for RAID Controllers, SAS Controllers, SCSI Controllers, and the following Attach
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 ICH 7R  ESB2 SATA  CERC 6/I  CERC 6 /IM  CERC SATA 1.
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 Microsoft Windows Server 2008 Standard, Enterprise, and Datacenter (x86_64) SP2 editions  Microsoft Windows Server 2008 Core Standard, Enterprise, and Datacenter (x86_64) SP2 editions  Microsoft Windows Storage Server 2008 Express, Workgroup, Standard, and Enterprise editions  Microsoft Windows Small Business Server 2008 Standard and Premium editions  Microsoft Windows Server 2003 Web, Standard, and Enterprise (x86) editions with SP2  Microsoft Windows Server 2003 Standard, Enterprise, and
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Virtualization  VMware ESX 4.0 server (Update 1 and Update 2)  VMware ESX 4.1 server (Update 2)  Citrix XenServer 5.6  Citrix XenServer 6.0 Installation To install Dell online diagnostics, you need to be an administrator or have administrator rights. Prerequisites   Dell Online Diagnostics installation requires a minimum free space of 40 MB on your system drive Uninstallation requires a minimum free space of 40 KB on your system drive (C: on Windows or /opt on Linux).
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On Enterprise Linux (RedHat, SUSE and CentOS) and virtual(VMWare and Citrix) Operating Systems: To install Dell Online Diagnostics on Enterprise Linux Operating Systems, do the following: 1. 2. 3. 4. Unzip the tar.gz file to a location on the system. The extracted files contain an install script: install.sh, and some Red Hat Package Manager (RPM) packages. Install the RPM packages using install.sh.
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Open Issues and Resolutions Fixed Issues/def On All Operating Systems                 You may get unexpected results on disconnecting the USB cable while running a diskette test on a USB diskette drive. On systems running Red Hat Enterprise Linux products, the operating system may stop responding. On systems running Windows, the test may never complete.
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On Windows Operating Systems               On Windows Small Business Server systems, network administrator is not a full privileged Administrator to run Dell Online Diagnostics Resolution: To run Dell Online Diagnostics on these systems, do the following: 1. Click Start-> Programs-> Online Diagnostics 2.20 2. Right click Dell Online Diagnostics GUI or Dell Online Diagnostics CLI 3.
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          On Windows operating systems, when you run diagnostic tests on multiple Broadcom Network Interface Controllers (NICs) at the same time, some tests may fail. Also, a warning sign may be noted in Device Manager for some NICs. Resolution: Run one diagnostic test on one NIC at a time for accurate results. For operating systems released prior to Microsoft Windows Server 2008,the SATA CD-DVD attached to the NVIDIA SATA controller is displayed under System in the tree view.
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                 When a non-root user uses su to become a superuser (root), some tests may not work in the CLI, when the pediags command is run. Resolution: Use - to become a super user to run the pediags command. On SUSE Enterprise Server 10, with ArpArmor enabled and when you run network diagnostics on a console, warning messages display indicating a violation of policy.
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Global Support For information on technical support, visit www.dell.com/contactus. For issues, mail to Support_OnlineDiagnostics@dell.com For information on documentation support, visit support.dell.com/manuals. On the Manuals page, click Software ‐>Serviceability Tools. Click on the specific product on the right‐side to access the documents. Information in this document is subject to change without notice. © 2012 Dell Inc. All rights reserved.