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Dell Online Diagnostics

Version 2.21

Readme

Summary of content (13 pages)

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Dell Online Diagnostics Version 2.
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Dell Online Diagnostics, a stand-alone suite of diagnostic programs or test modules allows you to run diagnostic tests on Dell systems in a production environment and helps you ensure maximum uptime of your Dell systems.
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 Dell PowerVault LTO-4–120 Tape Arrays, Autoloaders, and Libraries  Dell PowerVault 122T-VS80  Dell PowerVault 122T-SDLT 320  Dell PowerVault 122T-LTO-2  Dell PowerVault 124T-DLT VS160  Dell PowerVault 124T-LTO2-LC  Dell PowerVault 124T-LTO-3  Dell PowerVault 132T-SDLT 320  Dell PowerVault 132T-LTO-2  Dell PowerVault 132T-LTO-3  Dell PowerVault 136T-SDLT 220  Dell PowerVault 136T-SDLT 320  Dell PowerVault 136T-LTO-2  Dell PowerVault 136T-LTO-3  Dell PowerVault ML6
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Removable Disk Drives  Dell PowerVault RD1000 Internal SATA Drive Diagnostics for RAID Controllers, SAS Controllers, SCSI Controllers, and the following Attached Hard Drives  PERC 5/E Adapter  PERC 5/i Adapter and Integrated  PERC 6/E Adapter  PERC 6/I Adapter, Integrated, and Modular  PERC H200 Adapter, Integrated, and Modular  PERC H700 Adapter, Integrated, and Modular  PERC H800 Adapter  PERC S100  PERC S300 Adapter and Modular  SAS 6Gbps HBA  SAS 5/E Adapter  SAS 5/
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 LSI 2008 SAS ControllerERC H200 Adapter Diagnostics for Fibre Channel Controllers  Qlogic QME8142 10G FCoE Mezzanine card  Emulex OCm10102-FM CNA Dual port Mezzanine card  Emulex LPe1205-M Dual port FC8 HBAs Mezzanine card  Emulex LPe1150, 4Gb, Optical, Host Bus Adapter  Emulex LPe12002 Dual Channel 8Gb, Optional, Host Bus Adapter  Emulex LPe12000 Single Channel 8Gb, Optional, Host Bus Adapter  Emulex LPe11002 Dual Channel 4Gb, Optional, Host Bus Adapter  Brocade 815, 825, and 102
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 Microsoft Windows Essential Business Server 2008 (x86_64)  Microsoft Windows 2011 Small Business Server (x86_64) GNU/Linux  SUSE Linux Enterprise Server 11 with SP1 (x86_64)  SUSE Linux Enterprise Server 10 with SP3 (x86_64)  Red Hat Enterprise Linux 6 Server (x86_64)  Red Hat Enterprise Linux 5.5 Server (x86)  Red Hat Enterprise Linux 5.5 Server (x86_64)  Red Hat Enterprise Linux 5.4 Server (x86)  Red Hat Enterprise Linux 5.4 Server (x86_64)  Red Hat Enterprise Linux 5.
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Installation To install Dell online diagnostics, you need to be an administrator or have administrator rights. Prerequisites   Dell Online Diagnostics installation requires a minimum free space of 40 MB on your system drive Uninstallation requires a minimum free space of 40 KB on your system drive (C: on Windows or /opt on Linux). Compatibility Arch Support packages on Red Hat Enterprise Linux 64-bit systems are required as the Online Diagnostics GUI is a 32-bit application.
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4. To use the CLI on Linux, run pediags from /oldiags/bin in the installation directory. NOTE: srvadmin-hapi component fails to install if your system does not have the minimum version of OpenIPMI required by srvadmin-hapi. In this case, if IPMI is supported on your system, download OpenIPMI from support.dell.com or install OpenIPMI from the Dell Systems Management Tools and Documentation DVD by running ./srvadmin-openipmi.sh from the srvadmin/linux/supportscripts directory.
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             Running multiple NIC diagnostics together on a NIC may result in the failure of the NIC Communication Test. Resolution: Select and run NIC Communication Tests individually to obtain accurate results. Running diagnostic tests on unsupported tape devices on PowerEdge systems may generate unexpected or erroneous results. NOTE: See the ReadMe for a list of supported tape drives for Dell servers.
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                      These entries are logged because Dell Online Diagnostics stops the Removable Storage Service in order to scan the system for those tape devices on which diagnostics are to be done. After performing the scan, the Removable Storage Service restarts. CLI commands used while installing Dell Online Diagnostics do not work if the application install path contains special characters like # or % in the folder path.
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On Enterprise Linux and ESX Operating Systems               Running the CD/DVD Read Exerciser test on corrupt CD media or on a faulty drive may cause the test to run for a longer duration, and Dell Online Diagnostics may appear to hang. Resolution: Terminate Dell Online Diagnostics and try running the test again in the Quick Test mode.
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             The onboard SATA disks diagnostic tests are not supported. In the Dell Online Diagnostics GUI, the controller and the tests are disabled and the message Diagnostic tests are not supported on the device displays in the Configuration tab. On VMWare, running the pediags idedevdiag --show command does not enumerate the SATA disks. On Enterprise Linux servers, Broadcom NIC test cases fail when NICs are teamed.
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Global Support For information on technical support, visit www.dell.com/contactus. For issues, mail to Support_OnlineDiagnostics@dell.com For information on documentation support, visit support.dell.com/manuals. On the Manuals page, click Software ‐>Serviceability Tools. Click on the specific product on the right‐side to access the documents. Information in this document is subject to change without notice. © 2012 Dell Inc. All rights reserved.