Owner's Manual

Installation
To install Dell online diagnostics, you need to be an administrator or have administrator rights.
• Prerequisites
• Dell Online Diagnostics installation requires a minimum free space of 110 MB on your system drive. Uninstallation
requires a minimum free space of 40 KB on your system drive (C: on systems running Windows or /opt on systems
running Linux).
• Compatibility Arch Support packages on Red Hat Enterprise Linux 64-bit systems are required as the Online
Diagnostics GUI is a 32-bit application.
NOTE : If Compatibility Arch Support packages are missing when Dell Online Diagnostics launches on your Red Hat
Enterprise Linux x86_64 system, the following message displays: Compatibility Arch Support package(s) [gtk,
pango,and redhat-artwork] is not installed on this system.
If the Compatibility Arch Support packages are missing, install the packages using the following steps:
1.
Run Red Hat Package Management Utility (redhat-config-packages).
2.
In the Package Management window, select the Compatibility Arch Support option and click Details. The
Compatibility Arch Support Details window displayed.
3.
Make sure that the following packages gtk, pango, and redhat-artwork are selected for installation from the new
window.
4.
In the Compatibility Arch Support Details window, click Close.
5.
In the Package Management window, click Update.
• The Intel management agent is required for the Intel network adapter diagnostics to run. Use the Dell Systems
Management Tools and Documentation DVD to install Intel PROSet or download Intel PROSet listed under Intel PRO
Family of Adapters from support.dell.com.
See the Dell Systems Management Tools and Documentation DVD for more information.
NOTE : Without the Intel Management Agent installed, the default network diagnostics are available.
• Installation
• On Systems Running Microsoft Windows
To install Dell Online Diagnostics on systems running Windows, do the following:
1.
Download the .exe file from support.dell.com or from the Dell Systems Management Tools and Documentation
DVD.
2.
Launch this application.
3.
Choose a directory on your system where you want the extracted files to reside.
4.
To use the GUI on systems running Windows 2008, click Start -> Programs -> Online Diagnostics 2.30 -> Online
Diagnostics GUI
5.
To use the CLI on systems running Windows 2008, click Start -> Programs -> Online Diagnostics 2.30 -> Online
Diagnostics CLI
.
6.
To use the GUI on systems running Windows 2012, click Start -> Programs -> Online Diagnostics 2.30 -> Online
Diagnostics GUI
7.
To use the CLI on systems running Windows 2012, click Start -> Programs -> Online Diagnostics 2.30 -> Online
Diagnostics CLI
.
On systems running Enterprise Linux (RedHat, SUSE and CentOS) and virtual(VMWare and Citrix) Operating Systems: