Owner's Manual

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Dell OpenManage

Connection Version 3.4

for CA NSM

Installation Guide

A5_bk0.book Page 1 Tuesday, December 20, 2011 3:45 PM

Summary of content (18 pages)

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A5_bk0.book Page 1 Tuesday, December 20, 2011 3:45 PM Dell OpenManage Connection Version 3.
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A5_bk0.book Page 2 Tuesday, December 20, 2011 3:45 PM Notes NOTE: A NOTE indicates important information that helps you make better use of your computer. ____________________ Information in this document is subject to change without notice. © 2011 Dell Inc. All rights reserved. Reproduction of these materials in any manner whatsoever without the written permission of Dell Inc. is strictly forbidden.
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A5_bk0.book Page 3 Tuesday, December 20, 2011 3:45 PM Contents 1 Introduction . . . . . . . . . . . . . . . . . . . . . . . 5 Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 2 System Requirements . . . . . . . . . . . . . . . . 7 Before You Begin . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7 OpenManage Connection Components . . . . . . . . . . . . . . . . . 7 Prerequisites . . . . . . . . . . . . . . . . . . . . . . . . . . . .
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A5_bk0.book Page 4 Tuesday, December 20, 2011 3:45 PM Upgrading From OpenManage Connection Version 3.3 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15 Uninstalling the OpenManage Connection. . . . . . . . . . . . . 16 Modify . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17 Repair . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18 Uninstalling the OpenManage Connection in a Distributed Environment . . . .
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A5_bk0.book Page 5 Tuesday, December 20, 2011 3:45 PM 1 Introduction Overview This guide describes how to install the Dell OpenManage Connection for Computer Associates (CA) Network and Systems Management (NSM) r11.1 SP2, CA NSM r11.2 CUM1, CA NSM r11.2 SP1, and CA NSM r11.2 SP2 (hereafter referred to as the OpenManage Connection.) The OpenManage Connection is a systems management integration tool that extends the management of Dell devices to the users of CA NSM.
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A5_bk0.book Page 7 Tuesday, December 20, 2011 3:45 PM 2 System Requirements This chapter provides information on the minimum, and recommended requirements required to install the OpenManage Connection. Before You Begin • Refer the Prerequisites section to ensure that your system meets or exceeds the minimum requirements.
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A5_bk0.book Page 8 Tuesday, December 20, 2011 3:45 PM Prerequisites Following are the management station and managed system prerequistes for installing the Dell OpenManage Connection for CA. Management Station Prerequisites Following are the management station prerequisites for installing the OpenManage Connection: • Microsoft Windows operating system versions supported by CA NSM r11.2 SP1 or CA NSM r11.2 CUM1 or CA NSM r11.1 SP2 or CA NSM r11.2 SP2.
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A5_bk0.book Page 9 Tuesday, December 20, 2011 3:45 PM • Make sure that you install WV component of OpenManage Connection first and then install DSM and EM. • Make sure SQL server is up and running before installing the DellOpenManage Connection WV component. • Close all CA NSM applications before installing or uninstalling the OpenManage Connection.
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A5_bk0.book Page 11 Tuesday, December 20, 2011 3:45 PM Installing and Uninstalling the OpenManage Connection 3 This chapter describes how to install, upgrade, and uninstall the OpenManage Connection. Installing the OpenManage Connection To install the OpenManage Connection 3.4 on CA NSM r11.2 SP1, CA NSM r11.1 SP2, CA NSMr11.2 SP2, or CA NSM r11.2 CUM1, perform the following steps: 1 Go to the Dell Support site (support.dell.com).
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A5_bk0.book Page 12 Tuesday, December 20, 2011 3:45 PM NOTE: If you have not installed the component during the NSM installation, the component will not be displayed in the Select features screen. If you are using the OpenManage Connection in a distributed environment, see Installing the OpenManage Connection in a Distributed Environment. 8 If you select DSM Components or WorldView Components, the Select MDB screen is displayed when you click Next.
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A5_bk0.book Page 13 Tuesday, December 20, 2011 3:45 PM • In non-English operating system (in Management Station), create a localization folder in the directory — "\SC\CCS\AT\SERVICES\CONFIG\LOCAL\" where EM component of CA NSM is installed. Then, copy the contents from the English folder to the respective localized folder. Table 3-1 lists the naming convention for the localization folder with respect to the Operating System. Table 3-1.
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A5_bk0.book Page 14 Tuesday, December 20, 2011 3:45 PM Installing the OpenManage Connection Components To install the OpenManage Connection Components perform the following: Installing WorldView (WV) Install the WV component on systems where the WV component or Remote Administrative Client of CA NSM is installed.
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A5_bk0.book Page 15 Tuesday, December 20, 2011 3:45 PM Installing the OpenManage Connection in a Distributed Environment To install the OpenManage Connection in a distributed environment, perform the following steps: 1 Install the WV component on a system where the WorldView or Remote Administrative Client is installed. When you install the WV component, the OpenManage Connection creates Dell device classes and copies the icons and images to the respective locations.
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A5_bk0.book Page 16 Tuesday, December 20, 2011 3:45 PM 5 Click Update. OpenManage Connection is upgraded from version 3.3 to version 3.4. 6 Click Finish. NOTE: Only the features installed in OpenManage Connection version 3.3 will be updated in OpenManage Connection version 3.4. NOTE: You can upgrade only CA NSM r11.1 SP2 and CA NSM r11.2 CUM1 with OpenManage Connection Version 3.3 to OpenManage Connection version 3.4.
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A5_bk0.book Page 17 Tuesday, December 20, 2011 3:45 PM 3 If you have installed the WV component, the Select MDB screen is displayed. Select the repository in which the DSM classes and objects have been installed from the Select MDB drop-down list. The installer removes the DSM classes and objects and deletes all data from the repository. If you want to remove the WV classes and objects, select the Remove WV classes and objects check box.
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A5_bk0.book Page 18 Tuesday, December 20, 2011 3:45 PM Repair If you want to repair any of the corrupted or missing files or missing registry entries, run the Repair option to restore your application. NOTE: If Dell agents’ configurations are modified or the OpenManage Connection is repaired, the OpenManage Connection component will create duplicate records with default values. Make sure duplicate Dell records are deleted after repair.