User's Manual

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DellOpenManage™ConnectionforHPOpenViewNNMUser'sGuideVersion3.2

Introduction

What's New for the Connection 3.2?

Installing and Uninstalling the Connection

Using the Connection

Glossary

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Notes and Notices

Information in this document is subject to change without notice.

Reproduction in any manner whatsoever without the written permission of Dell Inc. is strictly forbidden.

Trademarks used in this text: Dell, Dell OpenManage, PowerEdge, PowerVault, OptiPlex, Dell Precision, Latitude, and the DELL logo are trademarks of Dell Inc.; Microsoft, Windows, and

MS-DOS are registered trademarks of Microsoft Corporation; Novell and NetWare are registered trademarks of Novell Inc; SUSE is a registered trademark of Novell, Inc. in the United

States and other countries;RedHat is a registered trademark of Red Hat, Inc.

Other trademarks and trade names may be used in this document to refer to either the entities claiming the marks and names or their products. Dell Inc. disclaims any

proprietary interest in trademarks and trade names other than its own.

Initialrelease:29March2006

NOTE: The glossary provides the definitions of terms, abbreviations, and acronyms.

NOTE: You can obtain the latest version of this document from the Dell Support website at support.dell.com.

NOTE: A NOTE indicates important information that helps you make better use of your computer.

NOTICE: A NOTICE indicates either potential damage to hardware or loss of data and tells you how to avoid the problem.

Summary of content (15 pages)

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Dell OpenManage™ Connection for HP OpenView NNM User's Guide Version 3.2 Introduction What's New for the Connection 3.2? Installing and Uninstalling the Connection Using the Connection Glossary NOTE: The glossary provides the definitions of terms, abbreviations, and acronyms. NOTE: You can obtain the latest version of this document from the Dell Support website at support.dell.com. Notes and Notices NOTE: A NOTE indicates important information that helps you make better use of your computer.
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Back to Contents Page Glossary Dell OpenManage™ Connection for HP OpenView NNM User's Guide Version 3.2 The following list defines or identifies technical terms, abbreviations, and acronyms used in this document. BMC Abbreviation for baseboard management controller. The BMC supports the industry-standard Intelligent Platform Management Interface (IPMI) specification, enabling the remote configuration, monitoring, and recovery of systems.
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RAC Acronym for remote access controller. RACs, such as DRAC 5, DRAC 4, DRAC/MC, DRAC III, DRAC III/XT, ERA, ERA/O, and ERA/MC, are remote access solutions readme file A text file included with a software package or hardware product that contains information supplementing or updating the documentation for the software or hardware.
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Back to Contents Page Installing and Uninstalling the Connection Dell OpenManage™ Connection for HP OpenView NNM User's Guide Version 3.2 Installing the Connection Upgrading the Connection Uninstalling the Connection Installing the Connection The following sections describe the requirements for the management station or remote console running Dell OpenManage Connection for HP OpenView NNM (hereafter referred to as the Connection).
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Upgrading the Connection To upgrade version 3.0 and later of the Connection to version 3.2 on the management station, perform the following steps: 1. From the Dell Support website (support.dell.com), download and extract the Dell OpenManage Connection for HP OpenView NNM upgrade software. 2. Run setup.exe from the directory that you specified for downloading and extracting the upgrade software. NOTE: The installation directory is the same as that for HP OpenView NNM.
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Back to Contents Page Introduction Dell OpenManage™ Connection for HP OpenView NNM User's Guide Version 3.2 Overview Other Documents You Might Need Obtaining Technical Assistance Overview This guide is intended for users who manage the Dell OpenManage Connection for HP OpenView NNM (hereafter referred to as the Connection).
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Back to Contents Page What's New for the Connection 3.2? Dell OpenManage™ Connection for HP OpenView NNM User's Guide Version 3.2 Before You Begin Connection Installation Prerequisites New Features of the Connection 3.2 Systems Management Software Supported Dell OpenManage Connection for HP OpenView NNM is hereafter referred to as the Connection. Before You Begin l Read the installation requirements to ensure that your system meets or exceeds the minimum requirements.
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Back to Contents Page Using the Connection Dell OpenManage™ Connection for HP OpenView NNM User's Guide Version 3.2 Overview Discovering Dell Systems Managing Dell Systems Event Management Using the IPMI Shell Commands Troubleshooting Frequently Asked Questions Overview To enhance the management capabilities that you can perform on Dell™ systems, Dell OpenManage Connection for HP OpenView NNM (hereafter referred to as the Connection) integrates a suite of systems management applications.
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Managing Dell Systems When discovered, Dell systems can be managed using the various Dell systems management applications such as Dell OpenManage Server Administrator Web Console, Dell OpenManage IT Assistant, Dell OpenManage Array Manager console, and RAC Web console. Dell systems management launch points are identified with unique icons in the HP OpenView NNM submap. See Table 2. For more information on each of the related systems management applications, refer to the product documentation.
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l Application launch of the Server Administrator Web browser-based GUI through the HP OpenView NNM submap Dell OpenManage IT Assistant IT Assistant console allows Dell-instrumented systems to communicate, regarding the status of critical system components and other managed system information. You can launch the out-of-context IT Assistant Web console through the Connection user interface. NOTE: You must install IT Assistant separately.
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Whenever there is a status change, for example, Server Fan failed, the managed system sends a notification to the management station on which the Connection is installed. The Connection formats this event into user-readable format and displays it in the Alarm Browser. Whenever a critical or warning event is generated, the color of the component icon changes accordingly to red or yellow. This status color information is then propagated to the icon of the parent system.
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The system should now appear in the HP OpenView NNM environment. To confirm the presence of the system, you can also perform a discovery with IT Assistant. Not Receiving Alerts If alerts are not being received by the management station, ensure that: l Viable network connectivity exists with the managed system sending the event by eliciting a ping response. l The Dell instrumentation is properly installed on the managed system. l The SNMP agent and trap service are started.
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Why does the Connection run so slowly, both on discovery and mapping? Verify the IP configuration and Domain Naming System (DNS) configuration on your management station using the following procedure. If any of the steps fail, then you might have a network configuration problem. For example, the configured IP address for the DNS might be incorrect. When one of the steps fails, you can stop at that point and correct the network configuration or you can perform the remaining steps for additional information.