Dell™ OpenManage™ Connection for Tivoli Enterprise Console® Version 3.5 User’s Guide w w w. d e l l . c o m | s u p p o r t . d e l l .
Notes and Notices NOTE: A NOTE indicates important information that helps you make better use of your computer. NOTICE: A NOTICE indicates either potential damage to hardware or loss of data and tells you how to avoid the problem. ____________________ Information in this document is subject to change without notice. © 2007 Dell Inc. All rights reserved. Reproduction in any manner whatsoever without the written permission of Dell Inc. is strictly forbidden.
Contents 1 Introduction Other Documents You Might Need 2 . . . . . . . . . . . . . . . . . . . . . . . . What’s New in the Connection 3.5? Before You Begin . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Connection Installation Prerequisites . New Features in Connection 3.5 . 7 . . . . . . . . . . . . . . . . . . . . . . . . . 8 . . . . . . . . . . . . . . . . . . . . 8 Installing the Connection Server Administrator . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
A Appendix Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Array Manager . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29 4 Contents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Introduction This guide is intended for users who manage the Dell™ OpenManage™ Connection for Tivoli Enterprise Console® (hereafter referred to as the Connection). The Connection is a systems management plug-in that extends the management of Dell PowerEdge™ systems and Dell PowerVault™ storage systems to users of the Tivoli Enterprise Console management product. It allows users to integrate the management of Dell systems to make them easier to manage.
Introduction
What’s New in the Connection 3.5? Dell™ OpenManage™ Connection for Tivoli Enterprise Console® is hereafter referred to as the Connection. NOTE: Starting with Dell OpenManage 5.0, Dell OpenManage Array Manager is no longer an installable option. If you have an Array Manager installation and need information on how to migrate from Array Manager to Storage Management, refer to the product documentation prior to Storage Management 2.1 or Dell OpenManage 5.1.
The following are system prerequisites for installing the Connection on a management station: • Windows 2000 operating system or later • Tivoli Enterprise Console (TEC) version 3.8 or 3.9 • Event classes loaded into TEC rule base from the tecad_win.baroc file NOTE: If there are any configuration changes in the tecad_win.conf file on the TEC management station, ensure that SpaceReplacement=TRUE is not modified as this affects the ability of the Connection to process events.
3Storage Management For Dell managed systems, Storage Management places hardware-related events into the Microsoft Windows Event Log for storage resources such as controllers, channels, array disks, battery, and virtual disks. This agent can be installed when Server Administrator is installed from the latest Dell PowerEdge Installation and Server Management CD. What’s New in the Connection 3.
What’s New in the Connection 3.
Installing the Connection The following sections describe the requirements for the management station or remote console running Dell™ OpenManage™ Connection for Tivoli Enterprise Console® (hereafter referred to as the Connection). The procedure for installing the Connection is different for Dell OpenManage Server Administrator, Dell OpenManage Server Administrator Storage Management, and Dell OpenManage Array Manager. NOTE: Starting with Dell OpenManage 5.
10 Select both Copy Rules and Copy Classes. 11 Click Copy & Close. 12 Right-click the rule base you created and select Import. 13 Select the option to import class definitions and type the path for dellomsa3.baroc and select the file. NOTE: If you are using Server Administrator version 1.7 and below, use the path for dellomsa2.baroc. 14 Select Insert After and highlight the last item in the dialog box. NOTE: You may have to scroll down to view the last item 15 Click Import & Close to exit.
4 Generate a new .cds file by performing the following steps: a Make the TEC Event Adapter \bin directory (usually \tecwin\bin) the current directory. b Enter the following command from the current directory (the TEC Event Adapter \bin directory): win_gencds ..\etc\c\tecad_win.fmt ..\etc\tecad_win.cds 5 Start the TEC Event Adapter service using the Services Control Panel. NOTE: Take a backup of the tecad_win.fmt before installing the Connection.
16 Right-click the rule base you created and select Compile. When the compilation has completed, click Close to exit. 17 Right-click the rule base you created and click Load. 18 Select Load, but activate only when server restarts. 19 Restart the event server. NOTE: To uninstall the Connection, delete all Storage Management rule bases. Ensure that the rule bases are not active at the time of deletion. Restore the rule base you used before the Connection was installed.
Array Manager Installing the Connection on the Host Where the Event Server is Located NOTE: Before installing the Connection, make sure that you backup the rule base. 1 Copy dellomam.baroc from the Dell Array Manager folder (this folder will be located in the directory to which you downloaded and extracted the contents of TEC35Axx.exe file) to the directory \Tivoli\bin\w32-ix86\bin. 2 Launch the Tivoli Desktop. 3 Stop the event server by right-clicking the EventServer icon and selecting Shut Down.
Installing the Connection on a Managed System 1 Stop the TEC Event Adapter service using the Services Control Panel on the system to be monitored. 2 Copy dellomam.fmt from the Dell Array Manager folder (this folder will be located in the directory to which you downloaded and extracted the contents of TEC35Axx.exe) to the directory where the TEC Event Adapter configuration file is installed (such as \tecwin\etc\c). NOTE: Back up the tecad_win.fmt file before performing the following step. 3 Append dellomam.
Using the Connection Event Management The Tivoli Enterprise Console® displays alerts about the health of Dell™ PowerEdge™ systems. You can view the Dell OpenManage™ Server Administrator Storage Management, Dell OpenManage Server Administrator, and Dell OpenManage Array Manager events. NOTE: Starting with Dell OpenManage 5.0, Array Manager is no longer an installable option.
Using the Connection
Appendix Overview This chapter details the events for your Dell™ OpenManage™ Connection for Tivoli Enterprise Console® (hereafter referred to as the Connection) version 3.5 and its support for Dell OpenManage Array Manager events, Dell OpenManage Server Administrator events, and Dell OpenManage Server Administrator Storage Management events. NOTE: Starting with Dell OpenManage 5.0, Array Manager is no longer an installable option.
Events Supported in TEC Connection 3.4 and 3.5 Table A-2. Events Supported in the Connection for TEC 3.
Events Supported in TEC Connection 3.1 Table A-4. Events Supported in the Connection for TEC 3.
Table A-4. Events Supported in the Connection for TEC 3.1 (continued) Event Class Derived From Severity Dell_OMAM_Diag_Full_Scan_Failed: Full surface scan failed.
Table A-4. Events Supported in the Connection for TEC 3.1 (continued) Event Class Derived From Severity Dell_OMAM_Diag_Get_Bios_Version_Failed: Get BIOS Dell_OMAM_Events2 version failed Critical Dell_OMAM_Diag_Get_FW_Version_Failed: Get firmware version failed Dell_OMAM_Events2 Critical Dell_OMAM_Diag_Get_Num_Channels_Failed: Get number of channels failed.
Table A-4. Events Supported in the Connection for TEC 3.
Table A-5. Events Supported in the Connection for TEC 3.
Table A-5. Events Supported in the Connection for TEC 3.
Table A-5. Events Supported in the Connection for TEC 3.
Table A-5. Events Supported in the Connection for TEC 3.
Table A-5. Events Supported in the Connection for TEC 3.
Server Administrator Event Classes Table A-6. Server Administrator Event Classes Event Class Derived From Dell_OMSA2_Base: Specifies the base level NT_Base class for Server Administrator events version 1.0 - 1.7 Dell_OMSA3_Base: Specifies the base level NT_Base class for Server Administrator events version 1.8 and above Slots Source: Windows Subsource: Dell_Baseboard_Agent Source: Windows Subsource: Dell_Baseboard_Agent Events Supported in TEC Connection 3.4 Table A-7.
Events Supported in TEC Connection 3.3 Table A-8. Events Supported in the Connection for TEC 3.
Events Supported in TEC Connection 3.0 Table A-11. Events supported in TEC Connection 3.
Table A-12.
Table A-13.
Table A-14.
Table A-15.
Table A-16.
Table A-17.
Table A-18.
Table A-19.
Events supported in TEC Connection 3.5 Table A-21. New Events Supported in the Connection for TEC 3.
Table A-21. New Events Supported in the Connection for TEC 3.
Table A-22. Events Supported in the Connection for TEC 3.
Table A-22. Events Supported in the Connection for TEC 3.4 (continued) Event Class 44 Derived From Severity Dell_OMSM_Hot_Spare_Cannot_Replace_SasToSata:The Dell_OMSM_Events2 only hot spare available is a SAS disk. SAS disks cannot replace SATA disks.
Table A-22. Events Supported in the Connection for TEC 3.
Table A-22. Events Supported in the Connection for TEC 3.4 (continued) Event Class Derived From Severity Dell_OMSM_Device_Is_Missing:The controller cannot communicate with a device. The device is missing.
Table A-22. Events Supported in the Connection for TEC 3.
Table A-22. Events Supported in the Connection for TEC 3.
Table A-22. Events Supported in the Connection for TEC 3.
Table A-22. 50 Events Supported in the Connection for TEC 3.4 (continued) Event Class Derived From Severity Dell_OMSM_Memory_NVRAM_Mismatch:The NVRAM has corrupt data Dell_OMSM_Events2 Warning Dell_OMSM_SAS_Wide_Port_Link_Lost:SAS wide port link is lost. The message for this alert is generated by the controller Dell_OMSM_Events2 Warning Dell_OMSM_SAS_Wide_Port_Link_Restored:SAS wide Dell_OMSM_Events2 port link is restored.
Table A-22. Events Supported in the Connection for TEC 3.4 (continued) Event Class Derived From Severity Dell_OMSM_LD_CC_Inconsistent_Parity_Log_Disabled: Dell_OMSM_Events2 Check consistency logging of inconsistent parity data is disabled Warning Dell_OMSM_LD_Initialization_Terminated:Virtual disk initialization terminated Dell_OMSM_Events2 Warning Dell_OMSM_LD_Initialization_Failed:Virtual disk initialization failed Dell_OMSM_Events2 Critical Dell_OMSM_PD_Error_Warning:Error occurred: %1.
Table A-22. Events Supported in the Connection for TEC 3.4 (continued) Event Class Derived From Severity Dell_OMSM_PD_Not_Certified:A non-Dell supplied disk drive is detected Dell_OMSM_Events2 Warning Dell_OMSM_Controller_Cache_Discard_By_User:A user has discarded data from the controller cache Dell_OMSM_Events2 Harmless Dell_OMSM_Controller_Boot_Missing_PDS:Array Dell_OMSM_Events2 disk(s) that are part of a virtual disk were removed while the system was shutting down.
Events Supported in TEC Connection 3.3 Table A-23. Events Supported in the Connection for TEC 3.
Table A-23. Events Supported in the Connection for TEC 3.
Table A-23. Events Supported in the Connection for TEC 3.
Table A-23. Events Supported in the Connection for TEC 3.3 (continued) Event Class Derived From Severity Dell_OMSM_SMART_Warning: A disk has received a SMART alert (predictive failure). The disk is likely to fail in the near future Dell_OMSM_Events2 Warning Dell_OMSM_SMART_Warning_Temperature: A disk has Dell_OMSM_Events2 reached an unacceptable temperature and received a SMART alert (predictive failure).
Table A-23. Events Supported in the Connection for TEC 3.
Table A-23. 58 Events Supported in the Connection for TEC 3.
Table A-23. Events Supported in the Connection for TEC 3.3 (continued) Event Class Derived From Severity Dell_OMSM_RAID_Controller_Configuration_File_Cannot_ Dell_OMSM_Events2 Opened: Storage Management is unable to determine whether the system has the minimum required versions of the RAID controller firmware and drivers. The configuration file cannot be opened.
Appendix
Glossary The following list defines or identifies technical terms, abbreviations, and acronyms used in this document. baroc Acronym for Basic Recorder of Objects in C. Dell OpenManage Array Manager A storage management tool that provides a common user interface for configuring and remotely managing all host-based redundant array of independent disks (RAID) controllers, allowing administrators to use a central console to manage multiple RAID controllers in a single system and across multiple systems.
slot Important elements of a message that are separated into pieces of information status Refers to the health or functioning of an object. For example, a temperature probe can have a normal status if the probe is measuring acceptable temperatures. When the probe begins reading temperatures that exceed limits set by the user, it reports a critical status.
