Reference Guide

ManualsBrandsDell ManualsActive System ManagerOpenManage Enterprise SupportAssist

Table Of Contents

Dell EMC OpenManage Enterprise

SupportAssist Version 1.0

Reportable Items

November 2020

Rev. A00

Summary of content (162 pages)

PAGE 1
Dell EMC OpenManage Enterprise SupportAssist Version 1.0 Reportable Items November 2020 Rev.
PAGE 2
Notes, cautions, and warnings NOTE: A NOTE indicates important information that helps you make better use of your product. CAUTION: A CAUTION indicates either potential damage to hardware or loss of data and tells you how to avoid the problem. WARNING: A WARNING indicates a potential for property damage, personal injury, or death. © 2020 Dell Inc. or its subsidiaries. All rights reserved. Dell, EMC, and other trademarks are trademarks of Dell Inc. or its subsidiaries.
PAGE 3
Contents Chapter 1: Introduction................................................................................................................. 4 Chapter 2: Items reported from iDRAC..........................................................................................5 Chapter 3: Items reported from servers running Linux - Tech Support......................................... 21 Chapter 4: Items reported from servers running Linux - Consulting, Deployment, System Maintenance...........................
PAGE 4
1 Introduction Dell EMC OpenManage Enterprise SupportAssist is a plugin to the Dell EMC OpenManage Enterprise console that enables proactive and predictive monitoring and management support for your devices with ProSupport and ProSupport Plus entitlements. OpenManage Enterprise with SupportAssist provides a single, unified solution for your complete device lifecycle management and proactive and predictive support experience.
PAGE 5
2 Items reported from iDRAC The following are the attributes collected in the iDRAC category. Table 1.
PAGE 6
Table 1.
PAGE 7
Table 1.
PAGE 8
Table 1.
PAGE 9
Table 1.
PAGE 10
Table 1.
PAGE 11
Table 1.
PAGE 12
Table 1.
PAGE 13
Table 1.
PAGE 14
Table 1.
PAGE 15
Table 1.
PAGE 16
Table 1.
PAGE 17
Table 1.
PAGE 18
Table 1.
PAGE 19
Table 1.
PAGE 20
Table 1.
PAGE 21
3 Items reported from servers running Linux Tech Support The following are the attributes collected in the Linux category. Table 2.
PAGE 22
Table 2.
PAGE 23
Table 2.
PAGE 24
Table 2.
PAGE 25
Table 2.
PAGE 26
Table 2.
PAGE 27
Table 2.
PAGE 28
Table 2.
PAGE 29
Table 2.
PAGE 30
Table 2.
PAGE 31
Table 2.
PAGE 32
Table 2.
PAGE 33
Table 2.
PAGE 34
Table 2.
PAGE 35
Table 2.
PAGE 36
Table 2.
PAGE 37
Table 2.
PAGE 38
Table 2.
PAGE 39
Table 2.
PAGE 40
Table 2.
PAGE 41
Table 2.
PAGE 42
Table 2.
PAGE 43
Table 2.
PAGE 44
Table 2.
PAGE 45
Table 2.
PAGE 46
Table 2.
PAGE 47
Table 2.
PAGE 48
Table 2.
PAGE 49
Table 2.
PAGE 50
4 Items reported from servers running Linux Consulting, Deployment, System Maintenance The following are the attributes collected in the Linux category. Table 3.
PAGE 51
Table 3.
PAGE 52
Table 3.
PAGE 53
Table 3.
PAGE 54
Table 3.
PAGE 55
Table 3.
PAGE 56
Table 3.
PAGE 57
Table 3.
PAGE 58
Table 3.
PAGE 59
Table 3.
PAGE 60
Table 3.
PAGE 61
Table 3.
PAGE 62
Table 3.
PAGE 63
Table 3.
PAGE 64
Table 3.
PAGE 65
Table 3.
PAGE 66
Table 3.
PAGE 67
Table 3.
PAGE 68
Table 3.
PAGE 69
Table 3.
PAGE 70
Table 3.
PAGE 71
Table 3.
PAGE 72
Table 3.
PAGE 73
Table 3.
PAGE 74
Table 3.
PAGE 75
Table 3.
PAGE 76
Table 3.
PAGE 77
Table 3.
PAGE 78
Table 3.
PAGE 79
Table 3.
PAGE 80
Table 3.
PAGE 81
Table 3.
PAGE 82
Table 3.
PAGE 83
Table 3.
PAGE 84
Table 3.
PAGE 85
Table 3.
PAGE 86
Table 3.
PAGE 87
5 Items reported from servers running ESXi Tech Support The following are the attributes collected in the ESXi category. Table 4.
PAGE 88
Table 4.
PAGE 89
Table 4.
PAGE 90
Table 4.
PAGE 91
Table 4.
PAGE 92
Table 4.
PAGE 93
Table 4.
PAGE 94
Table 4.
PAGE 95
Table 4.
PAGE 96
Table 4.
PAGE 97
Table 4.
PAGE 98
Table 4.
PAGE 99
Table 4.
PAGE 100
Table 4.
PAGE 101
Table 4.
PAGE 102
Table 4.
PAGE 103
Table 4.
PAGE 104
Table 4.
PAGE 105
Table 4.
PAGE 106
Table 4.
PAGE 107
Table 4.
PAGE 108
Table 4.
PAGE 109
Table 4.
PAGE 110
Table 4.
PAGE 111
Table 4.
PAGE 112
Table 4.
PAGE 113
Table 4.
PAGE 114
6 Items reported from servers running ESXi Consulting, Deployment, System Maintenance The following are the attributes that are collected in the ESXi category. Table 5.
PAGE 115
Table 5.
PAGE 116
Table 5.
PAGE 117
Table 5.
PAGE 118
Table 5.
PAGE 119
Table 5.
PAGE 120
Table 5.
PAGE 121
Table 5.
PAGE 122
Table 5.
PAGE 123
Table 5.
PAGE 124
Table 5.
PAGE 125
Table 5.
PAGE 126
Table 5.
PAGE 127
Table 5.
PAGE 128
Table 5.
PAGE 129
Table 5.
PAGE 130
Table 5.
PAGE 131
Table 5.
PAGE 132
Table 5.
PAGE 133
Table 5.
PAGE 134
Table 5.
PAGE 135
Table 5.
PAGE 136
Table 5.
PAGE 137
Table 5.
PAGE 138
Table 5.
PAGE 139
Table 5.
PAGE 140
Table 5.
PAGE 141
Table 5.
PAGE 142
Table 5.
PAGE 143
Table 5. Attributes for Server running ESXi (continued) Category Attributes Standby Adapters Unused Adapters ISCSI ActiveNICs NOTE: If sfcbd and cimom are not enabled, Service Tag is not available in Deployment collections from hypervisors running ESXi.
PAGE 144
7 Items reported from virtual machines running Linux Table 6.
PAGE 145
Table 6.
PAGE 146
Table 6.
PAGE 147
Table 6.
PAGE 148
Table 6.
PAGE 149
Table 6.
PAGE 150
Table 6.
PAGE 151
Table 6.
PAGE 152
Table 6.
PAGE 153
8 Items reported from chassis Items reported from PowerEdge FX2/FX2s, M1000e, and VRTX Table 7.
PAGE 154
Table 7.
PAGE 155
Table 7.
PAGE 156
Table 7.
PAGE 157
Table 7.
PAGE 158
Table 7.
PAGE 159
Table 7. PowerEdge FX2/FX2s, M1000e, and VRTX attributes (continued) Category Attribute Name FQDD Virtual Adapter3 Access Policy Virtual Adapter2 Access Policy Virtual Disk Media Type Current Active Controller Status Layout Read Policy Available Protocols FQDD Secured Virtual Adapter2 Access Policy Virtual Adapter4 Access Policy Name Write Policy Bad Blocks Found Enhanced Cache State Virtual Adapter3 Access Policy Size Virtual Adapter1 Access Policy Items reported from PowerEdge MX7000 Table 8.
PAGE 160
Table 8.
PAGE 161
Table 8.
PAGE 162
Table 8.