Dell OpenManage Essentials Version 1.
Notes, Cautions, and Warnings NOTE: A NOTE indicates important information that helps you make better use of your computer. CAUTION: A CAUTION indicates either potential damage to hardware or loss of data and tells you how to avoid the problem. WARNING: A WARNING indicates a potential for property damage, personal injury, or death. © 2013 Dell Inc.
Contents 1 About OpenManage Essentials.............................................................................................. 13 What is New in This Release..................................................................................................................................13 Other Information You May Need...........................................................................................................................14 Contacting Dell.............................................
Search Drop-Down List....................................................................................................................................31 Selection Actions............................................................................................................................................. 31 Map View (Home) Portal.........................................................................................................................................32 Viewing the User Information....
Last Discovery and Inventory...........................................................................................................................56 Discovered Versus Inventoried Devices..........................................................................................................56 Task Status.......................................................................................................................................................57 Viewing Device Summary.........................
Adding Devices to an Existing Group..................................................................................................................... 74 Hiding a Group........................................................................................................................................................ 74 Deleting a Group..................................................................................................................................................... 74 Single Sign-On...
Map View (Devices) Tab Interface.........................................................................................................................94 Devices at this location....................................................................................................................................95 Map Settings.................................................................................................................................................... 95 9 Viewing Inventory Reports.....
Viewing Previously Configured Alert Actions.......................................................................................................114 Viewing Application Launch Alert Action...................................................................................................... 114 Viewing E-Mail Alert Action........................................................................................................................... 115 Viewing Alert Ignore Action..................................
Alert Categories Options................................................................................................................................ 131 Alert Source..........................................................................................................................................................133 14 Updating Server BIOS, Firmware, Drivers, and Applications........................................ 135 Viewing the System Update Page.................................................
Managing Server Power Options......................................................................................................................... 154 Deploying Server Administrator........................................................................................................................... 154 Supported Windows and Linux Packages..................................................................................................... 156 Arguments................................................
20 Frequently Asked Questions................................................................................................185 Installation ........................................................................................................................................................... 185 Upgrade................................................................................................................................................................ 185 Tasks.................................
25 Right-Click Actions................................................................................................................209 Schedule View......................................................................................................................................................209 Device Status........................................................................................................................................................209 Discovery Range Summary...............
About OpenManage Essentials 1 OpenManage Essentials is a hardware management application that provides a comprehensive view of Dell systems, devices, and components in the enterprise’s network. With OpenManage Essentials, a web-based and one‑to‑many systems management application for Dell systems and other devices, you can: • Discover and inventory the systems. • Monitor the health of the system. • View and manage system alerts. • Perform system updates.
• Support for re-running system update and OpenManage Server Administrator (OMSA) deployment tasks. • Support for Single Sign-On (SSO) for iDRAC and CMC devices. See Single Sign-On. • Multiple defect fixes and performance improvements. Other Information You May Need In addition to this guide, you may require the following documents: Document Description Availability Dell OpenManage Essentials Support Matrix Lists the devices supported by OpenManage Essentials. dell.
2 Installing OpenManage Essentials Related Links Downloading OpenManage Essentials Installing OpenManage Essentials Migrating IT Assistant to OpenManage Essentials Installation Prerequisites and Minimum Requirements Installation Prerequisites and Minimum Requirements For a list of supported platforms, operating systems, and browsers, see the Dell OpenManage Essentials Support Matrix at dell.com/OpenManageManuals.
Minimum Requirements Particulars Minimum Requirement Operating systems • • • • • • Network Microsoft Windows Server 2008 SP2 Standard Edition (x86 and x64) Windows Server 2008 SP2 Enterprise Edition (x86 and x64) Windows Server 2008 R2 SP1 Standard Edition Windows Server 2008 R2 SP1 Enterprise Edition Windows Server 2012 Standard Edition Windows Server 2012 Datacenter Edition 100 Mbps or higher Web browser • • • Microsoft Internet Explorer 8, 9, and 10 Mozilla Firefox 22 and 23 Google Chrome 27 and
NOTE: The password for the typical install, auto generated SQL Server login account, is controlled by the application and different on every system. For the highest level of security, it is recommended that you use a domain service account that is specified during custom installation for SQL Server. At runtime, when the OpenManage Essentials website determines that it has an invalid certificate or certificate binding; the self-signed certificate is regenerated.
Number Use Case Minimum Login Roles for SQL Server NOTE: If you select the Custom install option and do not enter any credentials then the installation is considered as a Typical installation and sysadmin rights are required. 3 You are installing OpenManage Essentials for the first dbcreator access on the server. time, you select the Custom option during the installation process, and an empty OpenManage Essentials database is not present. 4 Upgrading OpenManage Essentials from version 1.1 to version 1.
NOTE: Installation of OpenManage Essentials on a local database using SQL Server 2008, 2008 R2, or 2012 Express editions is supported only when an OpenManage Essentials-specific instance named SQLEXPRESSOME is available. 3. Click Install Essentials. NOTE: If you are installing OpenManage Essentials for the first time, a dialog box is displayed prompting you to select if you want to install OpenManage Essentials on a local or remote database.
• You must install Microsoft SQL Server manually. • If SQL Server is installed locally, the SQL Server service must be configured to run using a domain user account. NOTE: The SQL Server service will not start if you are using the default NETWORK SERVICE or LOCAL SYSTEM accounts. After OpenManage Essentials is installed on a domain controller: • By default, the Domain Admins group is added as a member of the OmeAdministrators and OmePowerUsers roles.
Uninstalling OpenManage Essentials NOTE: Before uninstalling OpenManage Essentials, you must uninstall Dell OpenManage Essentials MIB Import Utility and Dell SupportAssist (if installed). 1. Click Start → Control Panel → Programs and Features. 2. In Uninstall or change a program, select Dell OpenManage Essentials and click Uninstall. 3. In the message Are you sure you want to uninstall OpenManage Essentials?, click Yes. 4.
6. If applicable, provide the Package Server Port and the Task Manager Service Port. If either the package server port or task manager service port is blocked during an upgrade, provide a new port. Click Next. NOTE: For information about the supported ports and protocols, see Supported Protocols and Ports on Managed Nodes and Supported Protocols and Ports on Management Stations. The message Please backup OMEssentials database before upgrading to the latest version of OpenManage Essentials is displayed. 7.
Installing OpenManage Essentials Installation Prerequisites and Minimum Requirements 23
Getting Started With OpenManage Essentials 3 Logging On to OpenManage Essentials To log on to OpenManage Essentials: NOTE: Before you launch OpenManage Essentials, ensure that Javascript is enabled on your web browser. • From the management station desktop, click the Essentials icon. • From the management station desktop, click Start → All Programs → Dell OpenManage Applications → Essentials → Essentials. • From a local or remote system, launch a supported browser.
The date and time displayed in the console is in a format that is selected in the browser settings and used in the region. When a time zone change or daylight savings change occurs, the time is updated accordingly in the console. Changing time zones or daylight savings, changes the time in the console, but does not change the time in the database.
OpenManage Essentials Heading Banner The banner may display the following icons: • Critical icon and Warning icon view the devices in either state. including the number of devices. You can click the icon or the number to • OpenManage Essentials service not running icon (blinking down arrow) details and to restart the service. • Update available notification icon indicates if a newer version of OpenManage Essentials is available.
From the various reports that are available, you can select specific reports and set them to display on the Dashboard. You can click on these reports to get more details. For the list of available reports, see Home Portal Reports. For more information on the: • Home portal, see OpenManage Essentials Home Portal Reference. • Device portal, see Devices Reference. • Discovery and inventory portal, see Discovery And Inventory Reference. • Reports portal, see Reports Reference. .
Drilling Down Charts and Reports for More Information To drill-down for further details, perform one of the following: • In report charts, click the charts. • In report tables, use the drag and drop option or funnel options to filter the required data and right-click the table rows to perform various tasks. Saving and Loading the Portal Layout To save and load the portal layout, click the icon. All the current layout settings and visible reports on the portal are saved on the portal page.
Rearranging or Resizing Graphs and Reports (Components) Click the icon and select from the following options: • Floating—To move the component freely in the portal page. • Dockable—To dock the component in the portal page. If the component is floating, right-click the title to dock or tab the component. • Tabbed Document—To move the component into a tab in the portal page. Select the control to dock a floating component.
Selection Actions Search Items You can search for the following using the search bar: • Devices • Device groups • Discovery ranges • Discovery range groups • Exclude ranges • Portals • Wizards • Remote tasks • Preferences and settings When a range, task, device, and so on is changed or created in the console, it is added to the searchable items within 20 seconds. Related Links Search Bar Search Drop-Down List The search bar displays a list as you type text in the search box.
Item Selected Action Remote Tasks Selects a task in the task tree. Related Links Search Bar Map View (Home) Portal NOTE: The Map View feature is available only if you have discovered any Dell PowerEdge VRTX devices with an Enterprise license, using the WS-Man protocol. If the PowerEdge VRTX device with an Enterprise license is discovered using the SNMP protocol, the Map View feature is not available. In this case, you must rediscover the PowerEdge VRTX device using the WS-Man protocol.
NOTE: When using the Sign in as Different User option in Internet Explorer, you may be prompted to provide the credentials multiple times To log on to OpenManage Essentials as a different user: 1. Move the mouse pointer over the user name in the heading banner. 2. In the menu that is displayed, click Sign in as Different User. The Windows Security dialog box is displayed, prompting for the user name and password. 3. Type the User name and Password and click OK.
OpenManage Essentials Home Portal — Reference 4 Related Links OpenManage Essentials Heading Banner Dashboard Schedule View Search Bar Map View (Home) Portal Interface Dashboard The dashboard page provides a snapshot of the managed devices that include servers, storage, switches, and so on. You can filter the view based on the devices by clicking the Filter by: drop-down list. You can also add a new group of devices from the dashboard by clicking Add New Group from the Filter by: drop-down list.
• NIC Information • PCI Device Information • Server Components and Versions • Server Overview • Storage Controller Information • Task Status Device by Status Device by Status provides device status information in a pie chart format. Click a segment of the pie chart to view the device summary. Field Description Unknown Health status of these devices are not known. Normal Devices are working as expected.
Field Description • Ranges — Select to filter based on the selected range. Related Links Configuring a Discovery and Inventory Task Viewing Configured Discovery and Inventory Ranges Excluding Ranges Scheduling Discovery Scheduling Inventory Configuring Status Polling Frequency Discovery and Inventory Portal Task Status Provides a list of currently executing and previously run tasks and their status. The Task Status grid on this page shows the status of just discovery, inventory, and tasks.
Schedule View Settings Field Description Orientation Allows you change the orientation of the schedule view page and the tasks displayed. You can select either the Vertical or Horizontal orientation. Schedule Item Size Allows you to modify the size of the tasks displayed. Color Categorize by Task Type Selecting this option categorizes each task type using a different color. Show Task Execution History Select this option to display the tasks that are already complete.
Field Description Service Level Code Displays the service level code such as parts only warranty (POW), next business day onsite (NBD), and so on for a particular system. Service Provider The name of the organization that will provide the warranty service support for the device. Start Date The date from which the warranty is available. End Date The date on which the warranty will expire. Warranty Description The warranty details applicable for the device.
5 Discovering and Inventorying Devices Perform Discovery and Inventory in order to manage your network devices.
Protocol / Mechanism Simple Network Management Protocol (SNMP) Windows Management Instrumentation (WMI) Web ServicesManagement (WS-Man) Software inventory Virtual machine information Virtual host product information Monitoring (OpenManage Server Administrator health only) Application launch: Warranty Dell servers without OpenManage Server Administrator installed Windows/ Hyper‑V Discovery (Unknown) Discovery Correlation Classification Hardware inventory Application launch • • Remote desktop Warranty
Protocol / Mechanism Simple Network Management Protocol (SNMP) • • • • • Web ServicesManagement (WS-Man) NS Discovery Correlation Classification Hardware inventory System Update Enclosure health Traps Application launch Console Warranty Discovery Correlation Classification Enclosure health Traps Application launch Dell PowerEdge VRTX Windows Management Instrumentation (WMI) CMC Console Warranty • • • CMC Console Warranty Map View Supported Operating Systems (Servers), Protocols, and Features M
Protocol / Mechanism Intelligent Platform Management Interface (IPMI) Command Line Interface (CLI)a IPMI CLI OpenManage Server Administrator CLI Power Task Dell servers without OpenManage Server Administrator installed Windows/Hyper-V NS Deploy OpenManage Server Administrator Linux/VMware ESX NS Deploy OpenManage Server Administrator VMware ESXi NS NS PowerEdge C Discovery Classification Application launch Warranty RACADM CLI IPMI CLI iDRAC / DRAC / BMC Discovery Classification Correlation
Protocol / Mechanism Simple Network Management Protocol (SNMP) Symbol Traps/Alerts NOTE: Both SNMP and Navisphere are required for complete management of Dell|EMC devices.
– ESX, ESXi, or Hyper-V host and guest virtual machines. • Classification: Capability to classify the devices by type. For example, servers, network switches, storage, and so on. • Hardware Inventory: Capability to obtain detailed hardware inventory of the device. • Monitoring or Health: Capability to obtain health status and connection status of the device. • Traps, alerts, or PETs: Capability to receive SNMP traps from the device.
Protocols Device/Operating Simple Network Management System Protocol (SNMP) Web ServicesManagement (WS-Man) Windows Management Instrumentation (WMI) Intelligent Platform Management Interface (IPMI) Secure Shell (SSH) iDRAC6 or iDRAC7 Supported Supported N/A Supported Not supported Linux Supported with OpenManage Server Administrator (OMSA) installed N/A N/A N/A Supported Windows Supported with OMSA installed N/A Supported with OMSA installed; no health information without OMSA N/A N/A
Protocol Support Matrix for System Update The following table provides information about the supported protocols for system update tasks. The recommended protocol is indicated by the text in italics.
default SNMP and ICMP protocols. It is recommended that you review and revise your protocol configurations prior to clicking Finish. For more information about each protocol listed below, click - (Why do I need this?) help in the appropriate protocol configuration screen. NOTE: When discovering ESXi-based servers, to view the guest virtual machines grouped with the host, enable and configure the WS-Man protocol. NOTE: By default, SNMP is enabled and values are assigned ICMP parameters.
service after making the change. On the management station, restart the DSM Essentials Network Monitor service. – Outgoing SNMP requests (Discovery/inventory in OpenManage Essentials) — Modify the port number in the line snmp 161/udp #SNMP. Restart the SNMP service after making the change. On the management station, restart the DSM Essentials Network Monitor service.
16. Install the RootCA signed certificate (newcert.cer) as Trusted Root Certificate Authorities in the OpenManage Essentials management server: NOTE: Ensure that the certificate file you want to install is a Base64 encoded certificate file issued by root CA. a) Right-click the certnew.cer file, and click Install Certificate. The Certificate Import Wizard is displayed. b) Click Next. c) Select Place all certificates in the following store and click Browse.
Scheduling Discovery NOTE: It is recommended not to schedule the discovery task at the same time as the Database Maintenance Execution Schedule, as the console is less responsive during database maintenance. 1. Click Manage → Discovery and Inventory → Common Tasks → Discovery Schedule. 2. In Discovery Schedule Settings: a) Select the desired schedule parameters.
NOTE: For minimal discovery times on medium to large size networks (several hundred to several thousand devices), it is recommended that you install OpenManage Essentials services on a multi-processor system. Scheduling Inventory NOTE: It is recommended not to schedule the inventory task at the same time as the Database Maintenance Execution Schedule, as the console is less responsive during database maintenance. 1. Click Manage → Discovery and Inventory → Common Tasks → Inventory Schedule. 2.
Discovery And Inventory — Reference 6 From the Discovery and Inventory Portal page, you can: • View graphical reports on devices and Dell servers discovered and inventoried. • Manage discovery ranges for devices and Dell servers. • Configure discovery, inventory, and status polling for devices and Dell servers.
Last Discovery and Inventory Field Description Last Discovery Details Discovery Last Run at Displays the time and date information for the last run discovery. Discovery Range Displays the IP Address range or host name. Devices Discovered Displays information on number of devices discovered. Last Inventory Details Inventory Last Run at Displays the time and date information for the last run inventory. Inventory Range Displays the IP Address range or host name.
Discovery and Inventory Portal Task Status Provides a list of currently executing and previously run tasks and their status. The Task Status grid on this page shows the status of just discovery, inventory, and tasks. However, the main portal shows all types of task statuses.
Field Description • • • Normal Warning Critical Connection Status options: • • On Off Add Discovery Range / Add Discovery Range Group 1. Click Manage → Discovery and Inventory → Common Tasks. 2. Click either Add Discovery Range or Add Discovery Range Group. For more information, see Configuring a Discovery and Inventory Task. 3.
Field Description • • • • 192.168.*.* 192.168.2-51.3-91 193.109.112.45-99 System IP address—193.109.112.99 NOTE: Click Add to add multiple ranges of IP addresses. IPV6 addresses are not supported. Discovery Range Name Specifies the discovery range name for the IP address/ range. Host name Specifies the host name, for example, mynode.mycompany.com. Click Add to add multiple host names. NOTE: You can add multiple host names by separating them using commas.
ICMP Configuration Use ICMP during discovery to ping devices on the network. See ICMP Configuration Options to configure the ICMP parameters. For more information, click - (Why do I need this?) help. ICMP Configuration Options Field Description Timeout Set time in milliseconds. Retries Set number of attempts. SNMP Configuration SNMP provides an interface to manage devices on the network such as servers, storage, switches, and so on.
Field Description communicate with the device. You can enter multiple SNMP community strings separated with commas. NOTE: In addition to the Set community name, an instrumentation password is required to perform an SNMP task on a device. Timeout (seconds) Specifies or edits the amount of time that OpenManage Essentials waits after issuing a get or set call before it considers the call failed. A valid range is from 1 to 15 seconds. The default is 4 seconds.
WS-Man Configuration Use the WS-Man protocol to discover and gather inventory and health status for the iDRAC, ESXi based servers, and Dell PowerEdge VRTX devices. For more information, see WS-Man Configuration Options. NOTE: You can only discover and inventory servers with iDRAC6 version 1.3 and above. Discovery and inventory of servers is not supported for iDRAC6 version 1.25 and below.
IPMI Configuration Use the IPMI protocol for out of band discovery of RACs, DRACs, and iDRACs. This option is for Lifecycle controller enabled discovery and inventory. Ensure that the IP address of the DRAC and iDRAC is selected. See IPMI Configuration Options to configure the IPMI version 2.0 parameters. This configuration is required for discovery. IPMI Configuration Options Field Description Enable IPMI Discovery Enables or disables the IPMI protocol by discovery range.
Field Description Perform both discovery and inventory Select this option to perform both discovery and inventory. Summary View the configuration selections. To change configurations, click Back. Add Exclude Range From OpenManage Essentials, select Manage → Discovery and Inventory → Common Tasks → Add Exclude Range. Register new ranges to exclude from discovery or to remove a previously set exclude range. You can also right-click Exclude Ranges and select Add Exclude Range.
Discovery Schedule You can configure OpenManage Essentials to discover devices and display them in the Device tree. • Enable device discovery. • Initiate device discovery. • Set the discovery speed. • Specify how devices are discovered. • For failed discovery attempts, use the Troubleshooting Tool. Related Links Discovery Schedule Settings Viewing Discovery Configuration To view discovery configuration, click Manage → Discovery and Inventory → Discovery Schedule.
Field Description Name Resolution Specify how the device names are resolved. If you are managing a cluster, use the NetBIOS name resolution to discern each independent system. If you are not managing a cluster, a DNS name resolution is recommended. • • DNS—Select to resolve names using the Domain Naming Service. NetBIOS—Select to resolve names using system names.
Status Schedule Use this window to specify the default status polling settings for OpenManage Essentials. Status polling performs a health and power check for all discovered devices. For example, this poll determines if discovered devices are healthy or powered down. Related Links Status Configuration Settings Status Configuration Settings Field Description Enable OnDemand Poll Select to query the global status of the device when an alert is received from the device.
Managing Devices 7 OpenManage Essentials lists devices based on their types. For example, Dell PowerEdge servers are listed under the device type Servers. OpenManage Essentials contains a defined list of device types. The devices you discover and inventory are included under these device types. Unclassified devices are listed under the device type Unknown. You can create device groups with combinations of the defined device types. However, you cannot create a new device types.
• Citrix XenServers • Clients • High Availability (HA) clusters • KVM • Microsoft Virtualization – • • Modular systems – PowerEdge M1000e – PowerEdge VRTX Network devices – • Switches OOB unclassified devices – • Virtual machines IPMI unclassified devices Power Devices – PDU – UPS • PowerEdge C Servers • Printers • RAC NOTE: If a DRAC or iDRAC is discovered, it is displayed under the RAC group and not under the Servers group.
Nodes and Symbols Description Table 1. Nodes and Symbols Description Node Symbol Description Denotes that a device is critical and requires attention. This information is rolled up to the parent device type. For example if a server is in critical state and requires attention the same symbol is assigned to the parent device type. Among server states, critical state is given the highest priority.
• Software Inventory Information • Trusted Platform Module Information • Slot Information • Virtual Flash Information • FRU Information • Acquisition Information • Depreciation Information • Extended Warranty Information • Ownership Information • Outsource Information • Maser Information NOTE: Hardware inventory can be retrieved from iDRAC6/7 and ESXi if OpenManage Server Administrator VIB is installed using WS-Man protocol.
For example, to create a query to search for a server in critical state with an IP address containing values 10.35, and the power status as Power Up: 1. Click Manage → Device Search, then select Create New Query, in the adjacent text field enter a query name. 2. From the first line after Where, select Device Type, Is, and then Server. 3. In the next line select the check box, then select AND, Device Health, Is, and then select Critical. 4.
Adding Devices to an Existing Group 1. Click Manage → Devices. 2. Right-click the device(s) and select Add to Existing Group. NOTE: If you are manually adding a device to a dynamic group, a message is displayed on the screen. Manually adding a device to a dynamic group changes the group from dynamic to static, thereby removing the original dynamic query. If you want the group to remain dynamic, modify the query defining the group. Click Ok to continue or Cancel to stop the procedure. 3. Click Ok.
Creating a Custom URL NOTE: Custom URL cannot be assigned to parent device groups that create a child sub group in the device tree at the time of discovery. Examples of parent device groups are: HA Clusters, Microsoft Virtualization Servers, PowerEdge M1000e, PowerEdge VRTX , or VMware ESX Servers. To assign a custom URL to a device in these parent device groups, add the device to a custom device group, and then assign a custom URL. 1. Click Preferences → Custom URL Settings. 2. Click the icon.
6. To set the frequency at which you want to receive the warranty notification email, in the Send email every x Days field, select the number of days. 7. To include devices with expired warranty or no warranty information in the warranty notification email, select Include Devices with Expired Warranties. 8. In the Next Email will Send On field, select the date and time at which you want to receive the next warranty notification e-mail. 9.
The Map View feature allows the display and management of licensed PowerEdge VRTX devices on an interactive geographic map. Licensed PowerEdge VRTX devices are represented as pins on the map. The health and connectivity status can be viewed for all licensed PowerEdge VRTX devices at a glance. You can access Map View from the Home Portal or Manage → Devices portal page. The Overlays menu at the top-right of the map allows you to overlay the health and connectivity status of the device on the pin.
Map View (Home) Portal Interface General Navigation and Zooming Home View Tool Tip Search Pin Map Providers Map View (Devices) Tab Interface Configuring Map Settings Selecting a Device on Map View Health and Connection Status Multiple Devices at the Same Location Setting a Home View Viewing All Map Locations Adding a Device to the Map Moving a Device Location Using the Edit Location Details Option Importing Licensed Devices Using the Map View Search Bar Adding a Device Using the Search Pin Moving a Device L
MapQuest Bing • • Roads map — A simple, fast loading map with minimal details. Satellite map — Provides detailed satellite views of the world. NOTE: The Bing map provider requires an Internet connection at all times to render the map. If the system connects to the Internet through a proxy server, the proxy settings configured in your web browser is used by the Bing provider.
• Double-click a location on the map to zoom-in one level at that location • Move the mouse wheel up or down to quickly zoom out or in on the map • Click the magnifying glass icon zoom out of the map in the navigation toolbar to display a slider that you can use to zoom in or NOTE: Zoom level and the visible portion of the Map View (home) portal are not synchronized with the Map View tab accessible through the Devices portal.
Health and Connection Status The health and connection status of a device can also be displayed on the map. To overlay the pin with the health or connection status of the device, move the mouse pointer over the Overlays menu at the top-right of the map, and click Health or Connectivity. The health or connection status is indicated by the color and the icon displayed within the pin.
Setting a Home View If you typically manage devices in a certain geographic region, you can set that region as your home view. Each OpenManage Essentials user can save a different view of the map as their home view. By default, the home view is displayed when you open Map View or when you select the Go to Home View option. 1. Perform one of the following: – Click Home → Map View . 2. – Click Manage → Devices → Map View. On the Map View, navigate and zoom until the current view is as desired. 3.
NOTE: Using the Address field to add a device on the map requires an Internet lookup through the map provider to resolve the provided address. The device is added to the most appropriate location available from the Internet lookup. If the map provider is not able to resolve the address, a message is displayed. 6. If required, in the Contact field, type the contact information. 7. Click Save.
– 2. Click Manage → Devices → Map View. On the Map View: – Right-click the map, and click Import Licensed Devices. – Move the mouse pointer over the Actions menu, and click Import Licensed Devices. The Import Licensed Devices dialog box is displayed. 3. Click Export Template to download a .csv template that you can use for importing licensed PowerEdge VRTX devices. NOTE: For more information about the template, see Template for Importing Devices. The Save As dialog box is displayed. 4.
Field Description Description (Optional) Any information that you want to include about the device. Contact (Optional) Any contact information that you want to include for the device.. To import the licensed PowerEdge VRTX devices to the map, you must update the .csv file with one of the following: • Latitude and Longitude • Address Related Links Importing Licensed Devices Using the Map View Search Bar NOTE: The map providers may not be able to resolve all addresses or airport codes correctly.
If the map provider is able to resolve the address or airport code, a search pin is displayed at the location on the map. 3. Right-click the search pin and click Add Licensed Device Here. 4. From the Devices list, select the device you want to add. 5. Click Save. The Device Location Details dialog box is displayed.
Using Map View Editing a Map Location NOTE: Only OpenManage Essentials Administrators and Power Users are permitted to edit a map location. To edit a map location: 1. Right-click a pin on the map, and select Edit Location Details. The Device Location Details dialog box is displayed. 2. In the Description field, edit the description as required. 3. If you want to move the device to a new location, in the Address field, type the location name. 4.
Devices — Reference 8 This page provides the following information: • List of devices based on the device type, for example, HA clusters, servers, and so on. • Summary of devices and alerts. • Alerts generated for a particular device. • Health of devices based on the Normal, Critical, Unknown, and Warning types.
The device details and the alerts link are displayed. Viewing Alerts To view alerts, from the inventory details page, click Alerts. Alert Details Field Description Severity Alert severity based on Normal, Critical, Warning, and Unknown. Acknowledged Flagged status for an alert. Time Time at which the alert was generated in date and time format. Device IP address of the device. Details Lists the alert information.
Field Description Device The IP address or host name of this device. Details The alert information. For example, System is down: . Category The alert category type, for example System Events. Source The Alert Source. Viewing Non-Compliant Systems To view non-compliant systems, click the Non-Compliant Systems tab. NOTE: Non-compliant systems are only available for device groups such as servers, RAC, and custom groups. It is not available for individual devices.
System Update Device Search The search options available are: • Run an existing query • Create a new query • Delete a query Field Description Run Existing Query Select this option and then select a query from the dropdown list. Delete Query Select to delete a query after you complete the following action. Select the Run Existing Query option, then from the drop down list select the query that you want to delete.
Field Description Device type Displays the type of device. For example, for the Device Model PowerEdge R710, the Device Type value is Server. System Revision Number Displays the revision history of the device. Creating Device Group Device Group Configuration Field Description Name Provide name of the new group. Parent The device under which this group is created. Description Provide description for the device group.
Field Description Unknown Select to include unknown devices. VMware ESX Servers Select to include VMware ESX servers. Summary — Group Configuration View and edit selections. Map View (Devices) Tab Interface The following are the items displayed in the Map View and their descriptions. Item Description Search bar Enables you to search for locations on the map. Internet connection warning Indicates if the system is not connected to the Internet.
Item Description NOTE: The Edit Location Details, Remove Location, and Zoom to Street Level options in the Actions menu are device-specific. These options must be used after selecting a device on the map. Navigation toolbar Enables you to move the map, zoom in or zoom out, and select a map service provider.
Field Description Update map view on any device or device group selection Select to configure the map to display only the pin or pins that correspond to the device or device group selected in the device tree. Show internet connection warning when unable to connect to the internet Select to display a message on the map when an Internet connection is not available. Bing Key Allows you to provide a valid Bing key required by the Bing map provider. Cancel Click to close the Map Settings dialog box.
9 Viewing Inventory Reports OpenManage Essentials provides pre-defined reports for all discovered and inventoried devices. With these reports, you can: • Consolidate information about devices in your environment. • Filter report data based on the devices by clicking the Filter by: drop-down list. You can also add a new group of devices from the dashboard by clicking Add New Group from the Filter by: drop-down list. • Export data for use in another application in the XML file format.
Report Description Server Components and Versions Identifies BIOS, driver, and firmware versions on all discovered and inventoried servers. Asset Acquisition Information Provides acquisition information about the devices. Asset Maintenance Information Provides the maintenance information about the devices. Asset Support Information Provides the support information about the devices. Hard Drive Information Identifies serial number, revision, manufacturer, and bus type for hard drives.
Figure 4. NIC Information Report Exporting Reports Exporting a report enables you to manipulate and reformat the data. To export a report: 1. In the Reports list, right-click on any report to display the Export option. 2. Scroll over the Export option to display supported formats. 3. Choose your preferred format (CSV, HTML, or XML) and provide a file name for the exported report.
Reports — Reference 10 From Reports you can view the following: • Agent and Alert Summary • Server Overview • Server Components and Versions • Asset Acquisition Information • Asset Maintenance Information • Asset Support Information • Hard Drive Information • ESX Information • HyperV Information • FRU Information • License Information • Memory Information • Modular Enclosure Information • NIC Information • PCI Device Information • Storage Controller Information • Warranty
Warranty Information Agent and Alert Summary The Agent and Alert Summary displays the following: • Agent Summary • Alerts per Device • Top Alert Generators Agent Summary Field Description Number of systems using specific server administrator agent Agent Details Displays the name and version of the agent. Number of systems utilizing this agent Displays the number of systems utilizing a specific version of the agent. The Agent Summary pane displays the agent summary as a graph.
Field Description Processor Cores The number of processor cores. Processor Speed The speed of the processor. Total Cores The total number of cores present in the system. Total Memory The total memory installed on the system Server Components and Versions Field Description System Name Host name of the system. Service Tag Unique identification number assigned to the system. Model Type The system’s model name. For example PowerEdge R710. Description The software information.
Field Description Signing Authority Name Displays the name of the person who approved the purchase or the service call on the system. Vendor Displays the business entity that offers service on the system. Depreciation Duration Displays the number of years or months over which a system is depreciated. Depreciation Duration Unit Type Displays the unit in months or years. Depreciation Percentage Displays the portion of 100 that an asset is devalued or depreciated.
Field Description Outsourcing Problem Description Displays the the problem encountered with the outsourcing service provider. Outsourcing Service Fee Displays the amount that the outsourcing vendor charges for service. Outsourcing Provider Fee Displays any additional outsourcing charge for service. Outsourcing Provider Service Level Displays the service level agreement for the system. Outsourcing Signing Authority Displays the name of the person who can sign the authorization for service.
Field Description Help Desk Displays the help desk information provided Automatic Fix Displays the method used to fix the problem. Hard Drive Information Field Description System Name The unique system’s name that identifies it on the network. System Type The system’s model information. Service Tag A Dell specific unique bar code label identifier on the system. Enclosure ID The enclosure ID is assigned to the enclosure by Storage Management.
Field Description Guest Name The name of the guest virtual machine. Guest OS Type The operating system that is installed on the virtual machine. Guest Memory Size (MB) The size of the virtual machine’s RAM. Guest State The state of the virtual machine, if the machine is powered off or powered on. HyperV Information Field Description Host Name The unique system’s name that identifies it on the network. and the system in which the HyperV is installed. System Type The system’s model information.
Field Description Entitlement ID Displays the unique identifier for the license. Time Remaining Displays the days remaining until the license expires. Memory Information Field Description System Name Provide a name for this server power options task. Service Tag Unique identification number assigned to the system. System Type The system’s model name. For example PowerEdge R710. Memory Device Name The device’s named assigned by the manufacturer. For example, DIMMI_A.
NIC Information Field Description System Name The name of the system. System Type The system’s model name. For example, PowerEdge R710. IPv4 Address The unique IPv4 address assigned to the NIC device. IPv6 Address The unique IPv6 address assigned to the NIC device. MAC Address A unique Media Access Control address (MAC address) identifier assigned to network interfaces for communications on the physical network segment. NIC Description Information on the NIC device.
Warranty Information Field Description View and Renew Warranty Click to open the Dell website from where you can view and renew the device warranty. System Name The unique system’s name that identifies it on the network. Enable the proxy setting for the warranty to Warranty data from support.dell.com. Device Model Type The system’s model information. Device Type The type of device, for example, server, Remote Access Controller. Shipped Date The date on which the device was sent from the factory.
Viewing Warranty Reports 11 Warranty information is available for devices with valid Service Tags, including clients, servers, switches, storage, and so on. Warranty information is automatically retrieved at the time devices are discovered. The Warranty Information report is unique among OpenManage Essentials reports as it requires Internet access to pull warranty information from the Dell warranty database. If you do not have internet access, no warranty information is populated.
12 Managing Alerts With OpenManage Essentials you can: • View alerts and alert categories • Manage alert actions • Configure alert log settings Viewing Alerts and Alert Categories To view the alerts page, from OpenManage Essentials, click Manage → Alerts. NOTE: Alerts for deleted devices are not displayed in the console. However, these alerts are not deleted from the database until the purge limits are reached. Viewing Alert Logs To view alert logs, click Manage → Alerts → Alert Logs.
Viewing Internal Alerts Before viewing internal alerts, ensure that you enable internal health alerts in the Alert Settings of the Preferences tab. See Alert Settings. To view internal alerts, click Manage → Alerts → Alert Logs → All Internal Alerts. All Internal Alerts is a reference to the internal alerts that OpenManage Essentials generates such as health status, system up or down, and so on. Viewing Alert Categories To view alert categories, click Manage → Alerts → Alert Categories.
Viewing E-Mail Alert Action To view the e-mail alert action: 1. Select Manage → Alerts → Alert Actions. 2. In Alert Actions, select Email. Viewing Alert Ignore Action To view the alert ignore action: 1. Select Manage → Alerts → Alert Actions. 2. In Alert Actions, select Ignore. Viewing Alert Trap Forward Action To view the alert trap forward action: 1. Select Manage → Alerts → Alert Actions. 2. In Alert Actions, select Trap Forwarding.
6. (Optional) In Acknowledged Association, set duration when this alert action is active, and then click Next. The default is always active. 7. In Summary, review inputs and click Finish. Configuring Alert Actions Alert actions occur on all alerts received by the OpenManage Essentials console.
8. In Summary, review the inputs and click Finish. Related Links Alert Logs Alert Logs Fields Alert Log Settings Severity Ignoring Alerts Sometimes you will receive alerts you might want to ignore. For example, you may want to ignore multiple alerts generated when Send authentication trap is selected within the SNMP service on the managed node. To ignore an alert: 1. From OpenManage Essentials, select Manage → Alerts → Common Tasks → New Alert Ignore Action. 2.
9. In Summary, review inputs and click Finish. Related Links Alert Logs Alert Logs Fields Alert Log Settings Severity Forwarding Alerts You may want to consolidate alerts from multiple management stations to one management station. For example, you have management stations in multiple locations and you want to view status and take action from one central location. For information about the behavior of forwarded alerts, see Forwarding Alerts Use Case. To create alert forwards: 1.
Since there are no fields in an SNMP v2 alert to specify the agent name, the host which sends the alert is assumed as the agent. When an SNMP v2 alert is forwarded from MS1 to MS3, MS1 is considered as the source of problem. To resolve this issue, while forwarding SNMP v2 or v2c alerts, a varbind is added with OID as .1.3.6.1.6.3.18.1.3.0 with the variable value as Agent Address. This has been set based on the standard OID specified in RFC2576-MIB.
Configuring Alert Log Settings You can configure alert log settings to set the maximum size of alert logs; to generate a warning alert when the alert log reaches a set threshold, and to purge the alert logs. To modify the default settings: 1. Select Manage → Alerts → Common Tasks → Alert Log Settings. 2. Enter a value or use the increment/decrement arrow buttons to increase or decrease the value. NOTE: The default maximum size of alert logs is 20,000 alerts.
Alerts — Reference 13 This page provides the following information: • • Common Tasks – Alert Log Settings – New Alert View Filter – New Alert Application Launch Action – New Alert Email Action – New Alert Ignore Action – New Alert Trap Forward Action Alert Logs – • • Alert View Filters * All Alerts * All Internal Alerts * Critical Alerts * Normal Alerts * Unknown Alerts * Warning Alerts Alert Actions – Application Launch – E-mail – Ignore – Trap Forwarding Alert Catego
Setting Up E-mail Notification Creating a Custom Script Alert Logs Fields Alert Log Settings Severity Predefined Alert View Filters The following table lists the predefined alert view filters. Field Description All Alerts Select to view all the alerts. Critical Alerts Select to view all the systems that are critical. Normal Alerts Select to view normal alerts. Unknown Alerts Select to view alerts that OpenManage Essentials cannot categorize. Warning Alerts Select to view all the warnings.
Alert Details Field Description Severity The alert severity. Acknowledged Whether the alert has been acknowledged or not by the user. Device The device which generated the alert. Time The date and time the alert was generated. Category The categorization of the alert. Source The name of the alert source definition. Description The message contained in the alert.
• You can create ignore, exclude, or both associations to ignore SNMP traps and CIM indications when they are received. You use these associations to suppress alert floods. • You can create alert view filters to customize the Alert Logs view. For more information about creating alert action associations, see Managing Alerts. Use this window to perform the following tasks: • Create new alert action associations, ignore/exclude filters, and alert view associations.
Field Description Associated Severity The alert severity criteria used when matching alerts. Associated Alert Categories The alert category criteria used when matching alerts. Associated Alert Sources The alert source criteria used when matching alerts. Associated Device Groups The alert source device group criteria used when matching alerts. Associated Devices The alert source device criteria used when matching alerts.
Severity Association Field Description Severity The alert types available. All Select to include all types of alerts. Unknown Select to include unknown alerts. Normal Select to include normal alerts. Warning Select to include warning alerts. Critical Select to include critical alerts. Application Launch Configuration Use this window to configure the application that you want to launch and to test the launch.
Field Description When the alert action is triggered, it runs the command C: \temp\createTroubleTicket.exe –arg1 -arg2 to perform the associated application launch alert action. Batch file: If you have a batch file (for example, createTroubleTicket.bat), to create a trouble ticket with parameters –arg1, -arg2, and so on, configure the alert application launch as follows: • • Executable Name (with the full path): C:\temp \createTroubleTicket.
Field Description Subject Specify the e-mail subject using text or the available alert tokens. Message Specify the e-mail message using text or the available alert tokens. Email Settings Select to provide the SMTP server name or IP address. Test Action Allows you to test the e-mail action. NOTE: After sending the test e-mail, verify that the email was received successfully and has the expected content. NOTE: Alert tokens are substituted at the time the alert action occurs.
For custom groups, create a custom group using the New Custom Group Wizard. The custom group shows up in the tree. To use device query, select a query from the list. Click New to create a new device query to search and assign the devices to the alert action. Click Edit to change the query logic. Select groups or devices from the tree, you can use the query option to create a specific criteria for the selection. Device Query Options Field Description Select a query Select a query from the drop-down list.
Field Description match alerts on only Fridays from 1-4 AM only within that date range. NOTE: It is possible to input a date range and days selection that will never produce a result. For example, 9/1/11 and Monday - since 9/1/11 was a Thursday, it will never match. If none of these are checked, it means the alert selection will have no date/time filter. Alert Action - Duplicate Alert Correlation Field Description Yes. Only duplicate alerts that match this filter will be executed.
Field Description Executable Name The name of the executable, script, or batch file to be used by the alert action. Arguments The command line arguments used when invoking the alert action. Associated Severity The alert severity criteria used when matching alerts. Associated Alert Categories The alert category criteria used when matching alerts. Associated Alert Sources The alert source criteria used when matching alerts.
Field Description Force10-Switch Select this category to include alerts for Dell Force10 switches. General Redundancy Select this category to include alerts for General Redundancy. HyperV Server Select this category to include alerts for HyperV Server. iDRAC Select this category to include alerts for iDRAC. Juniper-Switch Select this category to include alerts for Juniper switches. Keyboard-Video-Mouse (KVM) Select this category to include alerts for KVMs.
Alert Source Each Alert Category contains alert sources. Click an alert category to view alert sources. Expand a category to view the list of alert sources, and select an alert source. Field Description Name The name of the new alert source, for example, myFanAlert. Type The protocol information. Catalog Provides the catalog information. Severity Specifies the severity assigned to the alert that is triggered if the alert source generates the specified SNMP trap.
Updating Server BIOS, Firmware, Drivers, and Applications 14 With the System Update feature in OpenManage Essentials, you can: • Upgrade and downgrade firmware, drivers, BIOS, application, and OpenManage Server Administrator. • Compare the drivers and firmware on the inventoried servers and modular blade enclosures with a source catalog and update them if needed. NOTE: System updates are only supported on a LAN and not over a WAN.
Figure 5. System Update Page 1. Compliance report. See Compliance Report 2. Tabbed systems information. See Compliant Systems, Non Compliant Systems, Non Inventoried Systems, and Issues and Resolutions. 3. System update tasks. See All System Update Tasks Understanding Server BIOS Firmware and Drivers Sources There are multiple sources for obtaining firmware and drivers for the servers. • Online source—Default option which obtains latest driver and firmware versions from ftp.dell.com.
Viewing Comparison Results Viewing Compliant Servers To view compliant servers: 1. Click Manage → System Update. 2. In System Update, select the Compliant Systems tab. Viewing Non-Compliant Servers To view non-compliant servers: 1. Click Manage → System Update. 2. In System Update, select the Non-Compliant Systems tab. The servers with drivers and firmware versions that are different from the catalog are displayed. Viewing Non-Inventoried Servers To view non-inventoried servers: 1.
Protocol Used for Server IP Discovery and Inventory Protocol Used for iDRAC IP Discovery and Inventory Preferred System Update Mode Selected in Advanced Settings Credentials for System Update Actual Update Mode NOTE: When an iDRAC IP is discovered using SNMP, iDRAC software inventory is not retrieved and all components are updated are using Server Administrator irrespective of the preferred system update mode selected.
Protocol Used for Server IP Discovery and Inventory Protocol Used for iDRAC IP Discovery and Inventory Preferred System Update Mode Selected in Advanced Settings Credentials for System Update Actual Update Mode NOTE: When an iDRAC IP is discovered using WSMAN, the iDRAC software inventory is retrieved and the components are updated using iDRAC. However, if drivers are present in addition to BIOS, firmware, and applications, then all the components are updated using Server Administrator and not iDRAC.
4. Click Apply Selected Updates. A window is displayed to schedule updates NOTE: Chassis and blades are not associated for updates. They are treated as individual components and you must manually select them. NOTE: Chassis, blade server BIOS, and iDRAC version interdependency management is not available. 5. Provide a task name. 6. Review the selected updates. 7. Set the task schedule to Run Now or set a specific date and time. 8.
Field Description Release ID The unique identification number assigned to the released catalog file. Release Date The date on which the catalog file was released. Newer version available Displays if a newer version is available. Issues and Resolutions Use Case Scenarios The following table provides information about the issues that are displayed in the Issues and Resolutions for Updates tab. Issue Resolution PowerEdge VRTX was inventoried using either SNMP or IPMI.
System Update — Reference 15 You can access the following: • System Update page – • Summary * Compliance Report * System Update Tasks * Tasks Execution History – Compliant Systems – Non Compliant Systems – Non-Inventoried Systems – All System Update Tasks – Issues and resolutions for updates Catalog Section – Select a Catalog Source – View Active Catalog Related Links Updating Server BIOS, Firmware, Drivers, and Applications Viewing the System Update Page Compliance Report Non-Compl
Filter Option Description Contains Select to filter search based on alphanumeric characters present in a text chunk. Provide the alphanumeric character(s) in the field. Does not contain Select to include the not present logic in search based on alphanumeric characters present in a text chunk. Is contained in Select to include the is present logic in an alphanumeric character string. Is not contained in Select to include the not present logic in an alphanumeric character string.
Compliance Report Options Field Description Source Report source Get the latest This option is disabled if the catalog version is the latest. Else, it is active. Click this option to get the latest catalog version.
Compliant Systems The Compliant Systems tab provides this information: Field Description System Name System’s domain name. Model Type Devices model information. Operating System The operating system that is running on the server. Service Tag A unique identifier, that provides the service lifecycle. Discovered Time Time and date of discovery. Inventory Time Time and date of inventory. Server Subnet Location IP address range information.
Related Links System Update System Update Task Field Description Task Name Provide a name for the software update task. Select System to Update Select the system that you want to update. System Name System’s domain name. Importance The requirement of this software update for the system. Delivery Mode Displays the delivery methods such as OpenManage Server Administrator and iDRAC. Component The software information. Type The type of software update.
Field Description System Name System’s domain name. Discovered Time Time and date of discovery. Inventory Time Time and date of inventory. Server Subnet Location IP address range information. Related Links Updating Server BIOS, Firmware, Drivers, and Applications Viewing the System Update Page System Update — Reference System Update Inventory Systems To inventory systems, select Systems To Inventory and click Run Inventory.
Field Description Status Information on the task if enabled or disabled. Task Name The name of the task. Start Time Time and date at which the system update task started. % Completed The task’s progress information. Task State Provides these task states: • • • • Running Stopped Completed Warning NOTE: The task status displays warning if the After update if required, reboot the device option was not selected for the system update task.
Dell OpenManage Server Update Utility Dell OpenManage Server Update Utility (SUU) is a DVD-based application for identifying and applying updates to the system. SUU displays a comparison report of the versions and provides various options for updating the components. Repository Manager Repository Manager is an application that allows you to create repositories of customized bundles and updates, and groups of related updates for systems running supported Microsoft Windows or Linux operating systems.
Managing Remote Tasks 16 About Remote Tasks With the Remote Tasks feature in OpenManage Essentials, you can: • Run commands on local and remote systems, run batch files and executable files on the local systems, and schedule local and remote tasks. NOTE: The files must be located on the system with OpenManage Essentials installed and not on the remote system. • Change power status for a system. • Deploy OpenManage Server Administrator on systems. • View the remote tasks.
4. 5. 6. – IPMI Command— Select to run the IPMI commands on the remote system. – RACADM Command Line— Select to run the RACADM commands on the remote system. Based on your selection in the preceding step, provide the following: – If you selected Remote Server Administrator Command, then provide command, SSH port number, and select Generate Trusted Key for Linux if you want to generate a trusted key.
Device Capability Matrix Managing Generic Command Line Task Using Generic command line task, you can run different types of tasks such as, a batch file, a script file such as a Powershell or VBS script, an executable, or a command, on the local OpenManage Essentials system. While the task always runs on the local OpenManage Essentials system, you can structure the local task to interact with or act upon a variety of remote devices or servers.
NOTE: You must enter both values in the Script Credentials section. If you do not need to use one value, enter any text in the field and it is ignored if the token is not in use. • $NAME — This token passes the name of the system found in the OpenManage Essentials Device Tree. The name is most often the host name of the system, but in some instances it might be either an IP address or a string such as Dell Rack System – SVCTAG1.
• Windows Management Instrumentation service must be running. • The default Temp folder (C:\Users\\AppData\Local\Temp) must be available. Ensure that the Temp folder is not deleted or moved. You can create tasks to deploy OpenManage Server Administrator on servers installed with Windows or Linux operating systems. You can also plan a date and time to schedule the OpenManage Server Administrator deploy task. To create an OpenManage Server Administrator deployment task: 1.
Supported Windows and Linux Packages Windows Packages Package Type Clean installation Major Version Upgrade (5.x to 6.x to 7.x) Minor Version Upgrade (6.x to 6.y) .msi Supported Supported Supported .msp Not supported Not supported Supported .exe Not supported Supported Supported Linux Packages Operating System Package SUSE Linux Enterprise Server 10 OM-SrvAdmin-Dell-Web-LX-6.5.0-2247.SLES10.x86_64_A01.6.tar.gz.sign SUSE Linux Enterprise Server 11 VMware ESX 4 OM-SrvAdmin-Dell-Web-LX-6.
Working With Sample Remote Tasks Use Cases Sample remote tasks are available for Server Power Options, Deploy Server Administrator, and Command Line. Sample remote tasks use cases are disabled by default. To enable a sample use case: 1. Right-click the use case and select Clone. 2. Enter the Cloned Task Name and click Ok. 3. Right-click the cloned task and select Edit. 4. Enter the required information and assign targets to the tasks. For information about the options, see Remote Tasks Reference.
Using the Sample - Server XML Configuration Command Line Task The following are the prerequisites for using the Sample - Server XML Configuration command line task: • Dell Lifecycle Controller 2 version 1.2 or later • RACADM version 7.2 or later • Firmware version 1.30.30 or later • Express or Enterprise license • iDRAC7 The Sample - Server XML Configuration command line task allows you to apply a specific server configuration to multiple managed nodes. Using Dell Lifecycle Controller 2 version 1.
Remote Task Type All Servers (except ESXi) With Server Administrator and Discovered Using SNMP/WMI Windows-based Servers without Server Administrator and discovered using WMI Linux-based DRAC/iDRAC Servers without discovered using Server IPMI Administrator and discovered using SSH DRAC/iDRAC is not discovered DRAC/iDRAC discovered using SNMP/WS-Man Server operating system is not discovered Reboot/power cycle operation Supported Supported Not supported Not supported Not supported Power off opera
Remote Task Type All Servers (except ESXi) With Server Administrator and Discovered Using SNMP/WMI Windows-based Servers without Server Administrator and discovered using WMI Linux-based DRAC/iDRAC Servers without discovered using Server IPMI Administrator and discovered using SSH DRAC/iDRAC is not discovered Power on operation Remote Server Administrator command task Supported if: Not supported DRAC/iDRAC information is Not supported retrieved and displayed in the inventory page.
Remote Tasks — Reference 17 From Remote Tasks you can: • Run commands on local and remote systems, batch files and executable files on the local systems, and schedule local and remote tasks. • Change power status for a system. • Deploy OpenManage Server Administrator on systems. • View the remote tasks.
Remote Tasks Remote Tasks — Reference Remote Tasks Remote Tasks page lists this information: • All Tasks • Server Power Options • Server Administrator Deployment • Command Line Related Links Managing Command Line Task Managing RACADM Command Line Tasks Managing Server Power Options Deploying Server Administrator Working With Sample Remote Tasks Use Cases Using the Sample - Server XML Configuration Command Line Task Remote Tasks Home Command Line Task All Tasks Device Capability Matrix All Tasks Fi
Task Execution History Lists the details of the system update tasks. Field Description Status Information on the task if enabled or disabled. Task Name The name of the task. Start Time Time and date at which the system update task started. % Completed The task’s progress information.
Field Description Shutdown OS first Select to shut down the operating system before executing the server power options task. Task Target Select a query Select a query from the drop-down list. To create a new query, click New. Select the device(s) for this task to target Select the devices to which you want to assign this task. Enable All Select to override the device capability and allow all the available devices for selection as task targets.
Field Description NOTE: The KG key is a public key that is used to generate an encryption key for use between the firmware and the application; and is available only on Dell PowerEdge y9xx and later systems. The KG key value is an even number of hexadecimal characters. In the format, yxxx, y denotes alphanumeric characters and x denotes numbers.
Field Description Generate Trusted Key This option is available if you selected Linux. Select this option to generate a trusted key. 64-bit System Select this option if you are deploying the 64-bit version of Server Administrator on a managed node. Allow reboot (if required) Select this option to reboot the server once you deploy Server Administrator on the server. Task Target Select a query Select a query from the drop-down list. To create a new query, click New.
Field Description RACADM Command Line Select this option to run RACADM commands on selected servers.
Field Description NOTE: The first time that OpenManage Essentials communicates with a managed device with Linux operating system, a key is generated and stored on both the devices. This key is generated per device and enables a trust relationship with the managed device. Task Target Select a query Select a query from the drop-down list. To create a new query, click New. Select the server(s) for this task target Select the severs to which you want to assign this task.
Managing Command Line Task Using the Sample - Server XML Configuration Command Line Task Generic Command Field Description Task Name Enter a name for the task. By default, the task name is populated in the format: -. Command Provide the fully qualified path name and file name of the executable, command, or script file that launches the application program. For example: • • • Arguments Tracert C:\scripts\trace.bat D:\exe\recite.
Field Description • Periodic—Select this option to run the task frequently at specified intervals. – – – – Hourly—Select this option to run the task once every hour. Daily—To run the task once every day. Weekly—To run the task once every week. Monthly—To run the task once every month. Range of Recurrence: • • • Enter the credentials with appropriate privileges to run this task on this system Start—To specify the date and time at which the task should begin.
Field Description Include errors Select to write all OpenManage Essentials-detected errors to the log file. For example, if no response is received to a ping request before the execution of the command, an error is written to the log file. Task Target Select a query Select a query from the drop-down list. To create a new query, click New. Select server(s) for this task to target Select the severs to which you want to assign this task.
Field Description NOTE: The KG key is a public key that is used to generate an encryption key for use between the firmware and the application. The KG key value is an even number of hexadecimal characters. Related Links Command Line Task Managing Command Line Task Using the Sample - Server XML Configuration Command Line Task RACADM Command Line Field Description Command Provide the RACADM command you want to run on the servers.
Field Description • • Run Once—Select this option to run the task on the planned schedule only once. Periodic—Select this option to run the task frequently at specified intervals. – – – – Hourly—Select this option to run the task once every hour. Daily—To run the task once every day. Weekly—To run the task once every week. Monthly—To run the task once every month.
Managing Security Settings 18 Using Security Roles and Permissions OpenManage Essentials provides security through role-based access control (RBAC), authentication, and encryption. RBAC manages security by determining the operations run by persons in particular roles. Each user is assigned one or more roles, and each role is assigned one or more user privileges that are permitted to users in that role. With RBAC, security administration corresponds closely to an organization's structure.
underlying authentication system allows you to incorporate OpenManage Essentials security in an overall security scheme. Assigning User Privileges You do not have to assign user privileges to OpenManage Essentials users before installing OpenManage Essentials. The following procedures provide step-by-step instructions for creating OpenManage Essentials users and assigning user privileges for Windows operating system. NOTE: Log in with administrator privileges to perform these procedures.
Supported Protocols and Ports in OpenManage Essentials Supported Protocols and Ports on Management Stations Port Number Protocol Port Type Maximum Encryption Level Direction Usage 21 FTP TCP None In/Out Access ftp.dell.com. 25 SMTP TCP None In/Out Optional e-mail alert action. 162 SNMP UDP None In Event reception through SNMP. 1278 HTTP TCP None In/Out Web GUI; downloading packages to Dell Lifecycle Controller. 1279 Proprietary TCP None In/Out Scheduling tasks.
Port Protocol Number Port Type Maximum Encryption Level Directi on Usage 6389 TCP None In/out Enables communication between a host system (through NaviCLI/NaviSec CLI or Navisphere host agent) and a Navisphere Array Agent on a Storage system.
Troubleshooting 19 OpenManage Essentials Troubleshooting Tool The OpenManage Essentials troubleshooting tool is a standalone tool that installs along with OpenManage Essentials. You can use the troubleshooting tool for a wide array of protocol related problems that are often at the root of discovery and alert issues. This tool provides the following protocol-specific diagnostics to identify the problem with the remote node: • Database—Fetches all the user defined databases present on the remote box.
To resolve this issue for the Red Hat Enterprise Linux 5.5, SUSE Linux Enterprise Server version 10 and version 11 installed servers: 1. Mount the Dell Systems Management Tools and Documentation DVD (version 6.5 or later) on the Linux server. 2. Install srvadmin-cm rpm. 3. Restart OpenManage Server Administrator 6.5. 4. Make sure the OpenManage Server Administrator inventory collector is working from the location /opt/dell/ srvadmin/sbin/invcol, run /invcol -outc=/home/inv.xml. 5.
5. At the end of the snmpd.conf file, just before Further Information, enter the Open Manage Essentials Console IP address in the following format:trapsink For example, trapsink 10.94.174.190 public. 6. Start the SNMP services (service snmpd restart). Troubleshooting Receiving SNMP Traps If you encounter a problem receiving SNMP traps, perform the following steps to troubleshoot and fix the problem: 1.
• Unable to install active components. 1. Open OpenManage Essentials on the client server using Internet Explorer. 2. Click Tools → Internet Options → Security . 3. Select Local intranet and click Sites. 4. Click Advanced. 5. Type the fully qualified name of the server where OpenManage Essentials is installed. 6. Click Add. If the issue persists, there may be an issue with the DNS server resolving the name of the OpenManage Essentials server. See Resolving DNS Server Issues.
Answer: The map may load slowly as it requires more network bandwidth and graphic processing capability compared to normal browsing. Constant zooming and panning on the map may also slow the loading of the map. Question: Why I am unable to locate an address using the search bar or Edit Device Locations dialog box? Answer: There may be a problem with your Internet connection or the map provider may not be able to resolve the address. • Verify if you are able to connect to the Internet through the browser.
Frequently Asked Questions 20 Installation Question: How do I install OpenManage Essentials using a remote SQL database named instance? Answer: To connect remotely, the SQL Server with named instances requires a running SQL Server Browser service. Question: Will OpenManage Essentials support Microsoft SQL Server Evaluation edition? Answer: No, SQL Server Evaluation edition is not supported.
1. Create a backup of the OpenManage Essentials version 1.0.1 or 1.1 database. 2. Migrate the OpenManage Essentials version 1.0.1 or 1.1 data from SQL Server 2005 to SQL Server 2008, 2008 R2, or 2012. For more information, see the OpenManage Essentials Database re-target process instructions at http:// en.community.dell.com/techcenter/systems-management/f/4494/t/19440364.aspx. 3. Ensure that OpenManage Essentials version 1.0.1 or 1.1 can connect to migrated database and works as expected. 4.
Setting Result /fp – This option reinstalls a product only if a file is missing. /fo – This option reinstalls a product if a file is missing or if an older version of a file is installed. /fe – This option reinstalls a product if a file is missing or an equal or older version of a file is installed. /fd – This option reinstalls a product if a file is missing or a different version of a file is installed.
Feature ID Description IWS Dell OpenManage Server Administrator Web Server OMSM Server Administrator Storage Management Service RmtMgmt Remote Enablement RAC4 Remote Access Controller (DRAC 4) RAC5 Remote Access Controller (DRAC 5) iDRAC Integrated Dell Remote Access Controller SA Server Administrator NOTE: Only iDRAC6 is supported on xx1x systems.
Error Code Value Description ERROR_SUCCESS_REBOOT_RE QUIRED 3010 A restart is required to complete the installation. This message is indicative of a successful installation. NOTE: See support.microsoft.com for full details on all the error codes returned by the msiexec.exe and InstMsi.exe Windows installer functions.
When an SNMP agent receives a request that does not contain a valid community name or the host that is sending the message is not on the list of acceptable hosts, the agent can send an authentication trap message to one or more trap destinations (management systems). The trap message indicates that the SNMP request failed authentication. This is a default setting.
3. Firmware ES 4. BIOS Question: How do I configure Internet Explorer with Enhanced Security Configuration to ensure that OpenManage Essentials can utilize all features that use resources from Dell online? Answer: To ensure that these features work in the Dell Open Manage Essentials console on an environment with Internet Explorer Enhanced Security Configuration enabled. The user needs to add *.dell.com to the Trusted sites zone.
Question: Can I promote an OmeSiteAdministrator to an OmeAdministrator? Answer: Yes, the user will have all privileges and will be able to target all devices. It is suggested, but not required, to remove the user from the OmeSiteAdministrators role before adding the user to the OmeAdministrators role. Question: How do I add a current OmeAdministrator to the OmeSiteAdministrators role? Answer: 1. Remove the user from the OmeAdministrators Windows user group. 2.
Logs Question: How do I enable logging in OpenManage Essentials? Answer: To enable logging: 1. Go to C:\Program Files (x86)\Dell\SysMgt\Essentials\configuration or the path where OpenManage Essentials is installed. 2. Open the dconfig.ini file using notepad. 3. In the [Logging] section, modify the following: – Set LOG_ENABLED=true to enable logging. – Set LOG_TO_FILE=true to write logs to a file. – Type a path for LOG_FILE_PREFIX. For example, LOG_FILE_PREFIX=C:\windows\temp.
Severity Level Description Fatal A serious error, indicating that the software may not be able to continue running. Output Information that needs to be output in situations where the logging system is not initialized. By default, the minimum and maximum log message severity level are set to: • LOG_LEVEL_MIN=info • LOG_LEVEL_MAX=output The default settings ensure that all messages with a severity of at least ‘info’ and at most ‘output’ are logged.
Managing Device Group Permissions 21 The Device Group Permissions portal allows OmeAdministrators to grant users the permission to perform system updates and run remote tasks on select device groups. Using the Device Group Permissions portal, OmeAdministrators can: • Add users to the OmeSiteAdministrators role. • Assign device groups to each user in the OmeSiteAdministrators role, allowing the user to perform system updates and run remote tasks on only the assigned device groups.
To add users to the OmeSiteAdministrators role: 1. Click Preferences → Device Group Permissions. The Device Group Permissions portal is displayed. 2. Perform one of the following: – In the Common Tasks pane, click Edit Members of OmeAdministrators. – In the Manage Device Group Permissions pane, right-click OmeAdministrators, and click Edit Members of OmeAdministrators. The Edit Members of OmeAdministrators dialog box is displayed. 3.
Device Group Permissions Removing Users From the OmeSiteAdministrators Role NOTE: Only OmeAdministrators are allowed to remove users from the OmeSiteAdministrators role. To remove users from the OmeSiteAdministrators role: 1. Click Preferences → Device Group Permissions. The Device Group Permissions portal is displayed. 2. Perform one of the following: – In the Common Tasks pane , click Edit Members of OmeAdministrators.
22 Preferences — Reference In the Preferences page, you can configure the OpenManage Essentials console. You can set the SMTP and proxy server information, adjust session timeout, database maintenance schedules, restart services, create custom URL menu items, enable or disable internal alerts, observe daylight savings time, and enable or disable the ActiveX features. NOTE: After modifying the console settings, click Apply to save the changes.
Field Description Observe Daylight Savings Time for Server Selected Region Click this check box to enable adjusting the scheduled date and time values based on the server's time zone. Adjusting the server's time zone setting changes the settings in OpenManage Essentials. Enabling this option adjusts the date and time values of scheduled items when daylight savings begins or ends. Server Time Zone Displays the time zone and UTC offset of the server's time zone.
Alert Settings Field Description Enable Internal Health Alerts Click the check box to enable internal health alerts. When enabled, OpenManage Essentials generates internal alerts when the global health status of the device changes. Custom URL Settings Field Description Name Displays the name assigned to the URL. Device Group Displays the device group associated with the URL. Custom URL Displays the URL. Date Created Displays the date the URL was created.
Field Description Send email every x days The duration between successive warranty e-mail notifications. An update to this field takes effect only after the next warranty e-mail notification is sent. Include Devices with Expired Warranties Specifies if devices with expired warranty (0 days) or no warranty information should be included in the warranty e-mail notification. Next Email Will Send On The date and time at which the next warranty notification e-mail is to be sent.
Manage Device Group Permissions The Manage Device Group Permissions pane displays the OmeSiteAdministrators in a tree-view format. The User Overviews are displayed in the right-side pane when you click OmeSiteAdministrators in the Manage Device Group Permissions pane. The following are the fields in User Overviews : Field Description User Type Displays if the member is a user or user group. Domain Displays the domain of the user. Name Displays the name of the user.
23 Logs — Reference From tools you can: • View User Interface Logs • View Application Logs • Export Discovery Logs to File System—Export the logs that were generated while discovering devices. User Interface Logs Field Description Enabled Enable or disable logging of User Interface. Disable to increase performance. Log Asynchronous Calls Enable or disable logging for threading and asynchronous update method calls. Turn on both Log Asynchronous Calls and Informational to view update calls.
Application Logs Field Description Severity The severity of the recorded deviation in application’s behavior. Time The time at which this behavior occurred. Message Information on the behavior.
24 Extensions The Extensions page provides a list of links to partner products. This page provides information about the product, detects if the product is installed, and allows you to launch the product if it is installed. NOTE: You may require ActiveX to detect some extensions. To enable ActiveX, see Console Settings in the Preferences page. Field Description Name Displays the name of the tool. Description Displays the description of the tool. Launch Displays the link if the product is installed.
25 Right-Click Actions The following tables lists all the right-click actions that are available in OpenManage Essentials. NOTE: The right-click options displayed in OpenManage Essentials are dependent on your access privilege. You must have administrator access to see all the options. Schedule View Field Description Create New Task Displays the following options: • • • Export Calendar Server Power Options Deploy Server Administrator Task Command Line Task Allows you to export the calendar in a .
Field Description Troubleshoot If the Troubleshooting Tool is installed, then select this option to launch the Troubleshooting Tool. The Troubleshooting Tool is disabled by default. To enable the Troubleshooting Tool, see Preferences Reference. Refresh Inventory Select to run inventory on the device. Refresh Status Select to run a status check on the device. Add to New Group Select to add the device to a group. Add to Existing Group Select to add the device to an existing group.
Field Description Clone Select to create a copy of an action or alert filter. Delete Select the alert to delete the alerts. Alerts Field Description Details Select to view the details of alerts. Acknowledge Select to set or clear alerts. Delete Select to delete alerts. Ignore Select to ignore alert filter action on the selected devices. Export Select to export alert information in CSV or HTML formats. Remote Tasks Field Description Edit Select to edit the task.
Field Description Stop Select this option to stop the task.
Tutorials 26 You can use the tutorials for the setup options you need to complete when configuring OpenManage Essentials for the first time.
Using OpenManage Essentials Command Line Interface 27 Launching the OpenManage Essentials Command Line Interface Click Start → All Programs → OpenManage Applications → Essentials → Essentials Command Line Interface. Creating a Discovery Profile Input File CLI commands that create discovery ranges or discovery groups require an XML-based file that defines the parameters for discovery protocols such as SNMP, WMI, Storage, WS-Man, SSH, and IPMI.
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Name SubnetMask 192.168.2.2 255.255.254.0 192.168.3.3 255.255.128.0 192.168.3.4 255.255.128.0 Specifying Input Files in PowerShell To use input files in PowerShell, specify the location of the file in the command line. By default, OpenManage Essentials CLI starts at the following directory: PS C:\Program Files (x86)\Dell\SysMgt\Essentials\Tools\CLI> If you are running commands from the default CLI directory, with commands located in the directory one level from it (\samples), you can use either of t
Removing a Discovery Range Description: The Remove-DiscoveryRange command allows you to remove a discovery range. Enter the ranges either using an xml file or by specifying the range. For more information about the RangeList.xml file, see Specifying IPs, Ranges, or Host Names Using XML or CSV Files. Commands: • PS> Remove-DiscoveryRange -Range • PS> Remove-DiscoveryRange -RangeList Examples: • PS> Remove-DiscoveryRange-Range 10.35.0.1, 10.120.1.
the DiscoveryProfile.xml file. For more information about the DiscoveryProfile.xml and RangeList.xml files, see Creating a Discovery Profile Input File and Specifying IPs, Ranges, or Host names Using XML or CSV Files. Commands: • PS> Set-ModifyDiscoveryRange –Profile -Range • PS> Set-ModifyDiscoveryRange –Profile -RangeList Examples: • PS>Set-ModifyDiscoveryRange Range 10.35.1.23 • PS> Set-ModifyDiscoveryRange –Profile .\Samples\
• PS> Set-EnableDiscoveryRangeGroup -GroupName Examples: • PS> Set-EnableDiscoveryRange -Range 10.35.1.3, 10.2.3.1 • PS> Set-EnableDiscoveryRange -RangeList .\Samples\RangeList.xml • PS> Set-EnableDiscoveryRangeGroup -GroupName Group1 Disabling a Discovery Range or Discovery Range Group Description: The Set-DisableDiscoveryRange command allows you to disable a discovery range or a discovery range group. Enter the ranges either using an xml file or by specifying the range.
• PS> Remove-DiscoveryExcludeRange -Range 10.35.12.1 • PS> Remove-DiscoveryExcludeRange -RangeList .\Samples\RangeList.xml Running Discovery, Inventory, and Status Polling Tasks Description: The Set-RunDiscovery, Set-RunInventory, Set-RunDiscoveryInventory, and SetRunStatusPoll commands allows you to perform discovery, inventory, and status polling on a discovery range, discovery range group, or devices. For range and range groups, enter the ranges either using an xml file or by specifying the range.
Retrieving the Status Execution Progress of a Discovery Range Description: The Get-DiscoveryStatus command allows you to get the progress of a discovery range. Enter the ranges either using an xml file or by specifying the range. For information about the RangeList.xml file, see Specifying IPs, Ranges, or Host Names Using XML or CSV Files. Commands: • PS> Get-DiscoveryStatus —Range • PS> Get-Discovery -RangeList
• PS> Add-CustomGroup –GroupName MyServers –Devices PE2900-WK28-ZMD, PWRCODE.US.DELL.COM, HYPERVISOR, M80504-W2K8 Example of a DeviceList.xml file: Adding Devices to a Custom Group Description: The Add-DevicesToCustomGroup command allows you to add devices to an existing group.
