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17 Firmware Updates for Clusters Using the OpenManage™ Integration for VMware vCenter.
4 Troubleshooting
4.1 Firmware Repository Problems
Problem Scenario 1: In the vSphere Web Client, even though the repository catalog has bundles for the
models for the servers in a cluster, the firmware wizard shows no bundles with message “There are no
bundles retrieved from the firmware repository location”.
Figure 14 No bundles problem
Resolution:
If the servers in the cluster are 11G servers and are not complaint (e.g. OMSA not configured), then the
bundles are not shown unless the servers are fixed using the compliance wizard. To fix such servers, open
the vSphere Desktop Client, click Dell Management Center, and click vSphere Hosts under Compliance,
and run the compliance wizard on this page.
Problem Scenario 2: While running the Firmware Update wizard for clusters, an error message “The
firmware repository file does not exist or is invalid.” is displayed. This may be due to a daily background
process that was unable to download and cache the catalog file from the repository, where the catalog file
was not reachable at the time the background process runs. Another reason may be the proxy settings
cannot reach out to Dell Online and the repository is set to Dell Online.
Resolution: After resolving any catalog connectivity issues that may exist, a user can re-initiate the
background process by changing the firmware repository location and then setting it back to the original
location. Allow about 10 minutes for the background process to complete.