Users Guide
Properties table—eld denitions
The inventory, event, and SAE case collections can be scheduled by using the properties module that is provided by OpenManage 
Integration with ServiceNow.
Table 3. Properties table
Field Denitions
Event Collection Interval
Event Collection [Hours] Schedule the interval for events collection from OpenManage 
Enterprise. Default interval is 15 minutes and the supported 
schedule interval is 15 minutes–6 hours.
Event Collection [Mins]
OME Inventory Collection Interval [1-90]
OME Inventory Collection [Days] Schedule the interval for inventory collection of devices from 
OpenManage Enterprise. You can enter the number of days from 1–
90 and the default interval is set to 30 days.
SAE Case Collection Interval
SAE Case Collection [Hours] Schedule the interval for support cases collection from 
SupportAssist Enterprise. Default interval is 15 minutes and the 
supported schedule interval is 15 minutes–6 hours.
SAE Case Collection [Mins]
8
Properties table—eld denitions 19










