Dell OpenManage IT Assistant Version 8.
What’s New New major features Now, you can launch the warranty support site and view the current warranty information. In addition to the Express Service Code for PowerEdge servers; now, IT Assistant displays Chassis Express Service code and Chassis Service Tag for PowerEdge Blade servers running OpenManage Server administrator version 6.5 or later. You can also see Enclosure specific Express service code in the Details tab.
Microsoft(R) Windows(R) XP Professional with SP2 Windows Vista(R) (Business and Enterprise Editions) Windows Server(R) 2003 with SP2 Windows Server 2003 R2 (Standard, Enterprise, and Web Editions) Windows Server(R) 2008 (includes Standard, Enterprise, and Web Editions) NOTE: If you run Internet Explorer in Protected Mode on Windows Server 2008, Internet Explorer cannot gain write access to the files in a user's profile or system locations.
Affected operating system: Windows 2000 SP4 For more information, see the Microsoft KB articles at: http://support.microsoft.com/?kbid=891861 http://support.microsoft.com/kb/891861/en-us If you have set up WMI discovery/performance monitoring, the memory consumed by IT Assistant services keeps increasing. If performance monitoring is run for a few days, it could cause IT Assistant services to crash due to insufficient memory.
1. Open TCP port 135. 2. Add the application "omremote.exe" (located in ITAssistant\bin) to the Firewall exception list. If you have the Windows firewall configured, enable remote administration by running the following command in the command prompt: "netsh firewall set service RemoteAdmin" For more information on connecting through the Windows firewall, see Microsoft's MSDN website for Platform SDK: Windows Management Instrumentation (Connecting through Windows Firewall) at http://msdn.microsoft.
If you have Java(TM) Runtime Environment (JRE) versions 1.3 and 1.5.0 installed on your IT Assistant UI client, and you uninstall an older version of the JRE, the IT Assistant UI may request that you reinstall JRE version 1.5.0. To correct this problem, uninstall JRE version 1.5.0 and then reinstall it by launching the IT Assistant UI. [137304] For more information on this issue, see bug ID 4994468 on http://bugs.sun.com.
system. If there is a significant variation in the UI and Services system time, it is possible that a scheduled task may not execute or show that it was executed before it was created.[137997] For NIC information on systems, IT Assistant uses the operating system's provider(s) to retrieve data rather than Server Administrator. This behavior can result in discrepancies in reporting NIC information between IT Assistant and Server Administrator. For example: 1.
If you are managing a Dell/EMC storage array, note that you need to enter the IP address for only one of the storage processors (that is, either SPA or SPB, and not both) in the discovery range. The storage processors are redundant and return the same inventory data to IT Assistant. If you enter both SPs in the discovery range, only one SP will be displayed in the device tree. On Dell PowerEdge x8xx systems (IPMI 1.
When opening the IT Assistant UI, respond to the security certificate challenge box and Microsoft User Access Control pop-up messages within approximately 2 minutes; otherwise the UI will time-out and fail to load. To correct this issue, close the current UI and re-open it. [102193,163732] Power monitoring agent shows unknown status for devices if you have selected only the Peak Amperage or Peak Power counters for the task running on these devices.
6. Close the browser and launch IT Assistant in a new browser window. [189345] Software Deployment on a managed server running Linux operating system with only Online Diagnostics tool installed will upgrade only the components of the Online Diagnostics tool. OpenManage Server Administrator components will not be installed. Running the task again will install OpenManage Server Administrator components.
you re-enable IPMI, the device under Unknown group can be removed by right-clicking it and selecting "Remove". [262869] On RAC devices, the "Firmware Enclosure ID" column of the "Firmware Information" table may not reflect the correct "Firmware Enclosure ID." It is recommended that you use the "Firmware Enclosure ID" column in the "Firmware Information" table for the server on which the RAC device is hosted.
2. Create this file, if it is not present. 3. You can store the private keys in the directory of your choice. For security reasons, it is recommended that you set the appropriate permissions for your private key files. This is a sample "sshconfig.pro" file where you can configure the names and location of your private keys: #server[.user]= #A server-name of global would be appropriate to accommodate a network where all or most systems are set up using the same key. #global[.
Corrected Problems The following problems were reported in the 8.9 A00 version and have been corrected in this release: 1. DF457727 – In a 64-bit operating system, the Dell Life Cycle Controller and the Dell 32-bit Diagnostics Applications are not inventoried in the ITA compliance report. 2. DF458570: The inventory collection installation hangs and fails to install on Red Hat Enterprise Linux 6.0 operating system. Global Support For information on technical support, visit www.dell.com/contactus.
