Users Guide

160 Troubleshooting
Storage Management Service
Windows:
mr2kserv
The Storage
Management
Service provides
storage
management
information
and advanced
features for
configuring a
local or remote
storage
attached to a
system.
User will not be able
to perform storage
functions for all
supported RAID &
non-RAID controllers.
Restart Service Critical
Remote Access Controller Services
Windows:
Remote Access
Controller
(RAC) Service
Linux:
racsrvc
The RAC
service is used
to
create/monitor
PPP connection
and process
RAC events
received from
the RAC
firmware
asynchronously.
If the service is not
running then the
events from the
firmware would not be
processed. The
console cannot be
redirected. The
firmware on RAC card
cannot be upgraded
using local racadm
utility. However, an
upgrade can be done
using Remote racadm
utility or a floppy disk.
Restart
Service
Critical
Windows: RAC
Win VNC
Service
Linux: racXvnc
This service is
used for console
redirection to a
remote user.
The console cannot be
redirected.
Restart Service Warning
Table A-1.
Service Name Description Impact of failure Recovery
Mechanism
Severity
book.book Page 160 Monday, July 7, 2008 2:59 PM