book.book Page 1 Monday, June 22, 2009 11:05 AM Dell™ OpenManage™ Server Administrator Version 6.1 User’s Guide w w w. d e l l . c o m | s u p p o r t . d e l l .
book.book Page 2 Monday, June 22, 2009 11:05 AM Notes and Cautions NOTE: A NOTE indicates important information that helps you make better use of your computer. CAUTION: A CAUTION indicates either potential damage to hardware or loss of data and tells you how to avoid the problem. ____________________ Information in this document is subject to change without notice. © 2009 Dell Inc. All rights reserved. Reproduction of these materials in any manner whatsoever without the written permission of Dell Inc.
book.book Page 3 Monday, June 22, 2009 11:05 AM Contents 1 Introduction . Overview . . . . . . . . . . . . . . . . . . . . . . . 9 . . . . . . . . . . . . . . . . . . . . . . . . . 9 Integrated Features Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Updating Individual System Components . . . . . 10 . . . . . . . . . . . 10 . . . . . . . . . . . . . . 11 Storage Management Service Instrumentation Service . . . . . . . . . . . . . 11 . . .
book.book Page 4 Monday, June 22, 2009 11:05 AM Assigning User Privileges . . . . . . . . . . . . . . . . Creating Server Administrator Users for Supported Red Hat Enterprise Linux and SUSE Linux Enterprise Server Operating Systems . . . . . . . . . . . . . . . . . 21 Disabling Guest and Anonymous Accounts in Supported Windows Operating Systems . . . . . . . 24 . . . . . . . . . . . . . .
book.book Page 5 Monday, June 22, 2009 11:05 AM Single Sign-On . . . . . . . . . . . . . . . . . . . Systems Running a Supported Microsoft Windows Server 2003 Operating System . . . . . . . . . . . . . . . . . 43 The Server Administrator Home Page . . . . . . . . . 45 Server Administrator User Interface Differences Across Modular and Non-Modular Systems . . . . . . . . . . . . . . . 48 . . . . . . . . . . . . . . . 49 . . . . . . . . . . . . . . . . . . . .
book.book Page 6 Monday, June 22, 2009 11:05 AM Server Administrator Home Page System Tree Objects . . . . . . . . . . . . . . . . . . . Unsupported Features in OpenManage Server Administrator . . . . . . . . . . Modular Enclosure . . . . . . 63 . . . . . . . . . . . . . . . . . 64 System/Server Module . . . . . . . . . . . . . . . Managing Preferences: Home Page Configuration Options . . . . . . . . General Settings 83 . . . . . . . . . . . . . . . . . . 84 . . . . . . . . . . . . . . . .
book.book Page 7 Monday, June 22, 2009 11:05 AM 7 Server Administrator Logs Overview . . . . . . . . . . . 99 . . . . . . . . . . . . . . . . . . . . . . . . 99 Integrated Features Log Window Task Buttons . . . . . . . . . . . . . 99 . . . . . . . . . . . . . . . 100 . . . . . . . . . . . . . . . . . . . 100 . . . . . . . . . . . . . . . . . . . . . . 101 Server Administrator Logs Hardware Log Alert Log Command Log 8 99 . . . . . . . . . . . . . . . . . . . Setting Alert Actions . . .
book.book Page 8 Monday, June 22, 2009 11:05 AM B Frequently Asked Questions . . . . . . . . . 113 Glossary . . . . . . . . . . . . . . . . . . . . . . . . . . . 117 Index 8 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
book.book Page 9 Monday, June 22, 2009 11:05 AM Introduction Overview Server Administrator provides a comprehensive, one-to-one systems management solution in two ways: from an integrated, Web browser-based graphical user interface (GUI) and from a command line interface (CLI) through the operating system. This release also provides support for VMware® ESXi 3.5 and ESXi 4.0 systems. Server Administrator is designed for system administrators to manage systems locally and remotely on a network.
book.book Page 10 Monday, June 22, 2009 11:05 AM Installation You can install Server Administrator using the Dell Systems Management Tools and Documentation DVD. The DVD provides a setup program to install, upgrade, and uninstall Server Administrator and other managed system software components on your managed system. This DVD also provides a setup program to install, upgrade and uninstall management station software components on your management station.
book.book Page 11 Monday, June 22, 2009 11:05 AM Instrumentation Service The Instrumentation Service provides rapid access to detailed fault and performance information gathered by industry-standard systems management agents and allows remote administration of monitored systems, including shutdown, startup, and security. Remote Access Controller NOTE: The Remote Access Controller is not available on modular systems.
book.book Page 12 Monday, June 22, 2009 11:05 AM Other Documents You Might Need Besides this User's Guide, you can find the following guides either on the Dell Support website at support.dell.com or on the Dell Systems Management Tools and Documentation DVD: 12 • The Dell Systems Software Support Matrix provides information about the various Dell systems, the operating systems supported by these systems, and the Dell OpenManage components that can be installed on these systems.
book.book Page 13 Monday, June 22, 2009 11:05 AM • The Dell OpenManage Server Administrator Command Line Interface User's Guide documents the complete command line interface for Server Administrator, including an explanation of CLI commands to view system status, access logs, create reports, configure various component parameters, and set critical thresholds. • The Dell Integrated Remote Access Controller User’s Guide provides detailed information on configuring and using the iDRAC.
book.book Page 14 Monday, June 22, 2009 11:05 AM • The Dell OpenManage Remote Install User's Guide provides information about unattended, simultaneous provisioning and configuration solutions over the network by leveraging image-based technology. • The Dell Update Packages User's Guide provides information about obtaining and using Dell Update Packages as part of your system update strategy.
book.book Page 15 Monday, June 22, 2009 11:05 AM What’s New for Version 6.1 These are the release highlights of OpenManage Server Administrator 6.1: • Server Administrator support for VMware® ESXi 3.5 and ESXi 4.0 - based managed systems. • Support for new xx1x systems.
book.
book.book Page 17 Monday, June 22, 2009 11:05 AM Setup and Administration Security Management Server Administrator provides security through role-based access control (RBAC), authentication, and encryption for both the Web-based and command line interfaces. Role-Based Access Control RBAC manages security by determining the operations that can be executed by persons in particular roles.
book.book Page 18 Monday, June 22, 2009 11:05 AM Table 3-1. User Privileges User Privileges Access Type View Manage User Yes No Power User Yes Yes Administrator Yes Yes Elevated Administrator (Linux only) Yes Yes Privilege Levels to Access Server Administrator Services Table 3-2 summarizes which user levels have privileges to access and manage Server Administrator services. Table 3-2.
book.book Page 19 Monday, June 22, 2009 11:05 AM Authentication The Server Administrator authentication scheme ensures that the correct access types are assigned to the correct user privileges. Additionally, when the command line interface (CLI) is invoked, the Server Administrator authentication scheme validates the context within which the current process is running.
book.book Page 20 Monday, June 22, 2009 11:05 AM Assigning User Privileges To ensure critical system component security, assign user privileges to all Dell™ OpenManage™ software users before installing Dell OpenManage software. New users can log into Dell OpenManage software using their operating system user privileges. CAUTION: To protect access to your critical system components, assign a password to every user account that can access Dell OpenManage software.
book.book Page 21 Monday, June 22, 2009 11:05 AM 8 Select the appropriate group and click Add. 9 Click OK, and then click OK again. New users can log into Dell OpenManage software with the user privileges for their assigned group and domain. Creating Server Administrator Users for Supported Red Hat Enterprise Linux and SUSE Linux Enterprise Server Operating Systems Administrator access privileges are assigned to the user logged in as root.
book.book Page 22 Monday, June 22, 2009 11:05 AM Creating Users With Power User Privileges 1 Run the following command from the command line: useradd -d -g root NOTE: You must set root as the primary group. 2 Type passwd and press . 3 When prompted, enter a password for the new user. NOTE: You must assign a password to every user account that can access Server Administrator to protect access to your critical system components.
book.book Page 23 Monday, June 22, 2009 11:05 AM Table 3-5 lists the examples for adding the role definition to the omarolemap file. Table 3-5. Examples for adding the role definition in OpenManage Server Administrator Bob Ahost Poweruser +root Bhost Administrator +root Chost Administrator Bob *.aus.amer.com Poweruser Mike 192.168.2.3 Poweruser 3 Save and close the file.
book.book Page 24 Monday, June 22, 2009 11:05 AM • After the connection services are restarted and the changes do not take effect for /etc/omarolemap file refer to command log for the errors. • When omarolemap file is copied from one machine to another machine, file permissions and the entries of the file needs to be rechecked. • Prefix the Group Name with +.
book.book Page 25 Monday, June 22, 2009 11:05 AM You can configure the SNMP agent to change the community name, enable Set operations, and send traps to a management station. To configure your SNMP agent for proper interaction with management applications such as the Dell OpenManage™ IT Assistant, perform the procedures described in the following sections. NOTE: The default SNMP agent configuration usually includes a SNMP community name such as public.
book.book Page 26 Monday, June 22, 2009 11:05 AM Configuring the SNMP Agent for Systems Running Supported Windows Operating Systems Server Administrator uses the SNMP services provided by the Windows SNMP agent. You can configure the SNMP agent to change the community name, enable Set operations, and send traps to a management station. To configure your SNMP agent for proper interaction with management applications such as IT Assistant, perform the procedures described in the following sections.
book.book Page 27 Monday, June 22, 2009 11:05 AM Changing the SNMP Community Name Configuring the SNMP community names determines which systems are able to manage your system through SNMP. The SNMP community name used by management applications must match an SNMP community name configured on the Server Administrator system so that the management applications can retrieve management information from Server Administrator. 1 Open the Computer Management window.
book.book Page 28 Monday, June 22, 2009 11:05 AM Enabling SNMP Set Operations SNMP Set operations must be enabled on the Server Administrator system to change Server Administrator attributes using IT Assistant. 1 Open the Computer Management window. 2 Expand the Computer Management icon in the window, if necessary. 3 Expand the Services and Applications icon, and then click Services. 4 Scroll down the list of services until you find SNMP Service, right-click SNMP Service, and click Properties.
book.book Page 29 Monday, June 22, 2009 11:05 AM 5 Click the Traps tab to add a community for traps or to add a trap destination for a trap community. a To add a community for traps, type the community name in the Community Name box and click Add to list, which is located next to the Community Name box. b To add a trap destination for a trap community, select the community name from the Community Name drop-down box and click Add under the Trap Destinations box.
book.book Page 30 Monday, June 22, 2009 11:05 AM Server Administrator SNMP Agent Install Actions If Server Administrator detects the default SNMP configuration during installation, it attempts to modify the SNMP agent configuration to give read-only access to the entire MIB tree for the "public" community. Server Administrator modifies the /etc/snmp/snmpd.conf SNMP agent configuration file in two ways.
book.book Page 31 Monday, June 22, 2009 11:05 AM Changing the SNMP Community Name Configuring the SNMP community names determines which systems are able to manage your system through SNMP. The SNMP community name used by management applications must match an SNMP community name configured on the Server Administrator system so that the management applications can retrieve management information from Server Administrator.
book.book Page 32 Monday, June 22, 2009 11:05 AM Enabling SNMP Set Operations SNMP Set operations must be enabled on the system running Server Administrator in order to change Server Administrator attributes using IT Assistant. To enable SNMP Set operations on the system running Server Administrator, edit the SNMP agent configuration file, /etc/snmp/snmpd.
book.book Page 33 Monday, June 22, 2009 11:05 AM To configure your system running Server Administrator to send traps to a management station, edit the SNMP agent configuration file, /etc/snmp/snmpd.
book.book Page 34 Monday, June 22, 2009 11:05 AM Enabling SNMP Access From Remote Hosts The default SNMP agent configuration on SUSE Linux Enterprise Server operating systems gives read-only access to the entire MIB tree for the "public" community from the local host only. This configuration does not allow SNMP management applications such as IT Assistant running on other hosts to discover and manage Server Administrator systems properly.
book.book Page 35 Monday, June 22, 2009 11:05 AM To enable SNMP access from all remote hosts to a system running Server Administrator, edit the SNMP agent configuration file, /etc/snmpd.conf or /etc/snmp/snmpd.conf, and perform the following steps: 1 Find the line that reads: rocommunity public 127.0.0.1 2 Edit this line by deleting 127.0.0.1. When edited, the new line should read: rocommunity public 3 To enable SNMP configuration changes, restart the SNMP agent by typing: /etc/init.
book.book Page 36 Monday, June 22, 2009 11:05 AM Enabling SNMP Set Operations SNMP Set operations must be enabled on the system running Server Administrator in order to change Server Administrator attributes using IT Assistant. To enable remote shutdown of a system from IT Assistant, SNMP Set operations must be enabled. NOTE: Rebooting of your system for change management functionality does not require SNMP Set operations.
book.book Page 37 Monday, June 22, 2009 11:05 AM Firewall Configuration on Systems Running Supported Red Hat Enterprise Linux Operating Systems and SUSE Linux Enterprise Server If you enable firewall security while installing Red Hat Enterprise Linux/SUSE Linux, the SNMP port on all external network interfaces is closed by default.
book.book Page 38 Monday, June 22, 2009 11:05 AM 4 Press to go to Customize and press . The Firewall Configuration - Customize screen appears. 5 Select whether to open an entire network interface or just the SNMP port on all network interfaces. a To open an entire network interface, press to go to one of the Trusted Devices and press the spacebar. An asterisk in the box to the left of the device name indicates that the entire interface will be opened.
book.book Page 39 Monday, June 22, 2009 11:05 AM Using Server Administrator Starting Your Server Administrator Session To start a Server Administrator session, click the Dell™ OpenManage™ Server Administrator icon on your desktop. The Server Administrator Log in screen displays. The default port for Dell™ OpenManage™ Server Administrator is 1311. You can change the port, if required.
book.book Page 40 Monday, June 22, 2009 11:05 AM 3 Select the Active Directory Login check box to log in using Microsoft® Active Directory®. See 'Using the Active Directory Login.' 4 Click OK. To end your Server Administrator session, click Log Out button, located in the upper-right corner of each Server Administrator home page. NOTE: See the OpenManage Installation and Security User’s Guide for information on Configuring Active Directory on Systems that do not have CLI.
book.book Page 41 Monday, June 22, 2009 11:05 AM where IP address is the IP address for the managed system and 1311 is the default port number You should type https:// (and not http://) in the address field to receive a valid response in your browser. NOTE: You must have preassigned user rights to log in to Server Administrator. See Setup and Administration for instructions on setting up new users.
book.book Page 42 Monday, June 22, 2009 11:05 AM Using the Ignore Certificate Option The login screen has an "Ignore certificate warnings check box". CAUTION: You should use the "Ignore certificate warnings" option with discretion. It is highly recommended that you use it only in trusted Intranet environments. To ensure system security, Dell strongly recommends that you import a root certificate or certificate chain from a Certification Authority (CA). See the VMware documentation for details.
book.book Page 43 Monday, June 22, 2009 11:05 AM To launch Server Administrator using Single Sign-On authentication against Microsoft Active Directory, the following parameters must also be passed in: authType=ntlm&application=[plugin name] Where plugin name = omsa, ita, etc.
book.book Page 44 Monday, June 22, 2009 11:05 AM Internet Explorer 1 In your Web browser, click Tools→ Internet Options→ Security. 2 Click the Trusted Sites icon. 3 Click Sites. 4 Copy the Web address used to access the remote managed system from the browser’s address bar and paste it onto the Add this Web Site to the Zone field. 5 Click Custom Level. For Windows 2000: – Under Miscellaneous, select the Allow Meta Refresh radio button. – Under Active Scripting, select the Enable radio button.
book.book Page 45 Monday, June 22, 2009 11:05 AM Mozilla 1 Start your browser. 2 Click Edit→ Preferences. 3 Click Advanced→ Scripts and Plugins. 4 Ensure that the Navigator check box is selected under Enable JavaScript for. 5 Click OK to save the new settings. 6 Close the browser. 7 Log in to Server Administrator. The Server Administrator Home Page NOTE: Do not use your Web browser toolbar buttons (such as Back and Refresh) while using Server Administrator.
book.book Page 46 Monday, June 22, 2009 11:05 AM Table 4-1 lists the GUI field names and the applicable system, when Server Administrator is installed on the system. Table 4-1.
book.book Page 47 Monday, June 22, 2009 11:05 AM Figure 4-2 shows a sample Server Administrator home page layout for a user logged in with administrator privileges on a modular system. Figure 4-2. system tree Sample Server Administrator Home Page — Modular System action tab action tab subcategories global navigation bar action window Clicking an object in the system tree opens a corresponding action window for that object.
book.book Page 48 Monday, June 22, 2009 11:05 AM Server Administrator User Interface Differences Across Modular and Non-Modular Systems The following table lists the availability of Server Administrator features across modular and non-modular systems. A tick mark indicates availability, while a crossout indicates non-availability of the feature.
book.book Page 49 Monday, June 22, 2009 11:05 AM Global Navigation Bar The global navigation bar and its links are available to all user levels in the program. • Clicking Preferences opens the Preferences home page. See "Using the Preferences Home Page." • Clicking Support connects you to the Dell Support website. • Clicking Help opens the context-sensitive online help window. See "Using the Online Help." • Clicking About displays Server Administrator version and copyright information.
book.book Page 50 Monday, June 22, 2009 11:05 AM Data Area The data area is located below the action tabs on the right side of the home page. The data area is where you perform tasks or view details about system components. The content of the window depends on the system tree object and action tab that are currently selected. For example, when you select BIOS from the system tree, the Properties tab is selected by default and the version information for the system BIOS appears in the data area.
book.book Page 51 Monday, June 22, 2009 11:05 AM Task Buttons Most windows opened from the Server Administrator home page contain at least four task buttons: Print, Export, Email, and Refresh. Other task buttons are included on specific Server Administrator windows. Log windows, for example, also contain Save As and Clear Log task buttons.
book.book Page 52 Monday, June 22, 2009 11:05 AM Figure 4-3. Gauge Indicator Using the Online Help Context-sensitive online help is available for every window of the Server Administrator home page. Clicking Help on the global navigation bar opens an independent help window that contains detailed information about the specific window you are viewing. The online help is designed to help guide you through the specific actions required to perform all aspects of the Server Administrator services.
book.book Page 53 Monday, June 22, 2009 11:05 AM You can view the Preferences tab after you log in to manage a remote system. This tab is also available when you log in to manage the Server Administrator Web server or manage the local system. Like the Server Administrator home page, the Preferences home page has three main areas: • The global navigation bar provides links to general services. – Clicking Back to Server Administrator returns you to the Server Administrator home page.
book.book Page 54 Monday, June 22, 2009 11:05 AM Under the Preferences tab, you can: • Enable or disable access to users with User or Power User privileges. • Configure the Command Log Size • Configure SNMP Server Administrator Web Server Preferences When you log in to manage the Server Administrator Web server, the Preferences home page defaults to the User Preferences window under the Preferences tab.
book.book Page 55 Monday, June 22, 2009 11:05 AM 3 To add a preselected e-mail recipient, type the e-mail address of your designated service contact in the Mail To: field, and click Apply Changes. NOTE: Clicking Email in any window sends an e-mail message with an attached HTML file of the window to the designated e-mail address. 4 To change the home page appearance, select an alternative value in the skin or scheme fields and click Apply Changes.
book.book Page 56 Monday, June 22, 2009 11:05 AM • The SMTP Server name and DNS Suffix for SMTP Server fields specify your company or organization's Simple Mail Transfer Protocol (SMTP) and domain name server (DNS) suffix. To enable Server Administrator to send e-mails, you must type the IP address and DNS suffix for the SMTP Server for your company or organization in the appropriate fields.
book.book Page 57 Monday, June 22, 2009 11:05 AM TLS_DHE_DSS_WITH_AES_128_CBC_SHA SSL_DHE_DSS_WITH_3DES_EDE_CBC_SHA NOTE: 128-bit or higher option does not allow connections from browsers with lower SSL encryption strength, such as 40 bit, 56 bit. NOTE: Restart the Server Administrator web server for the changes to take effect. NOTE: If the encryption level is set to 128-bit or higher, you can access or modify the Server Administrator settings using a browser with the same or higher encryption levels.
book.book Page 58 Monday, June 22, 2009 11:05 AM Server Administrator Web Server Action Tabs When you log in to manage Server Administrator Web Server, these are the action tabs that will be displayed: • Shutdown • Logs • Session Management Controlling Server Administrator Server Administrator automatically starts each time you reboot the managed system. To manually start, stop, or restart Server Administrator, use the following instructions.
book.book Page 59 Monday, June 22, 2009 11:05 AM Stopping Server Administrator Supported Microsoft Windows Operating Systems To stop Server Administrator, perform the following steps: 1 Open the Services window. 2 Right-click the DSM SA Connection Service icon. 3 Click Stop.
book.book Page 60 Monday, June 22, 2009 11:05 AM Using the Server Administrator Command Line Interface The Server Administrator command line interface (CLI) allows users to perform essential systems management tasks from the operating system command prompt of a monitored system. In many cases, the CLI allows a user with a very well-defined task in mind to rapidly retrieve information about the system.
book.book Page 61 Monday, June 22, 2009 11:05 AM Server Administrator Services Overview The Server Administrator Instrumentation Service monitors the health of a system and provides rapid access to detailed fault and performance information gathered by industry standard systems management agents. The reporting and viewing features allow retrieval of overall health status for each chassis that comprises your system.
book.book Page 62 Monday, June 22, 2009 11:05 AM Managing Your System The Server Administrator home page defaults to the System object of the system tree view. The default for the System object opens the Health components under the Properties tab. The Preferences home page defaults to the Access Configuration window under the Preferences tab.
book.book Page 63 Monday, June 22, 2009 11:05 AM For detailed information on the Storage Management Service component, see the Dell OpenManage Server Administrator Storage Management User's Guide on the Dell Systems Management tools and Documentation DVD or on the Dell Support website at support.dell.com. Server Administrator Home Page System Tree Objects Unsupported Features in OpenManage Server Administrator Due to the limitations of the VMware ESXi version 3.5 and 4.
book.book Page 64 Monday, June 22, 2009 11:05 AM OM 6.1 Unsupported Features on ESXi 4.
book.book Page 65 Monday, June 22, 2009 11:05 AM Accessing and Using Chassis Management Controller To link to the Chassis Management Controller Log in window from the Server Administrator home page, click the Modular Enclosure object, click the CMC Information tab, and then click Launch the CMC Web Interface. The CMC Log in window appears. After connecting to the CMC you can monitor and manage your modular enclosure.
book.book Page 66 Monday, June 22, 2009 11:05 AM • View and configure asset information for the system being monitored. • View and set the Automatic System Recovery (OS watchdog timer) actions for the system being monitored. NOTE: Automatic System Recovery options may not be available because the operating system watchdog timer is enabled in BIOS. To configure the auto recovery options, the operating system watchdog timer must be disabled.
book.book Page 67 Monday, June 22, 2009 11:05 AM Logs Subtabs: Hardware | Alert | Command Under the Logs tab, you can: • View the Embedded System Management (ESM) log or the System Event Log (SEL) for a list of all events related to your system's hardware components. The status indicator icon next to the log name will change from normal status ( ) to noncritical status( ) when the log file reaches 80 percent capacity.
book.book Page 68 Monday, June 22, 2009 11:05 AM Alert Management Subtabs: Alert Actions | Platform Events | SNMP Traps Under the Alert Management tab, you can: • View current alert actions settings and set the alert actions that you want to be performed in the event that a system component sensor returns a warning or failure value.
book.book Page 69 Monday, June 22, 2009 11:05 AM Main System Chassis/Main System Click the Main System Chassis/Main System object to manage your system's essential hardware and software components.
book.book Page 70 Monday, June 22, 2009 11:05 AM The system/server module may contain one main system chassis or several chassis. The main system chassis/main system contains the essential components of a system. The Main System Chassis/Main System object action window has the following tab: Properties. Properties Subtabs: Health | Information | System Components (FRU)| Front Panel Under the Properties tab, you can: • View the health or status of hardware components and sensors.
book.book Page 71 Monday, June 22, 2009 11:05 AM • View detailed information about the field-replaceable units (FRUs) installed in your system (under the System Components (FRU) subtab.) • Enable or disable the managed system's front panel buttons, namely Power button and Non-Masking Interrupt (NMI) button (if present on the system). AC Switch Click the AC Switch object to display key features of your system's AC failover switch.
book.book Page 72 Monday, June 22, 2009 11:05 AM such as system messages. The BIOS object action window can have the following tabs, depending on the user's group privileges: Properties and Setup. Properties Subtab: Information Under the Properties tab, you can view BIOS information. Setup Subtab: BIOS Under the Setup tab, you can set the state for each BIOS setup object.
book.book Page 73 Monday, June 22, 2009 11:05 AM Fans Click the Fans object to manage your system fans. Server Administrator monitors the status of each system fan by measuring fan rpms. Fan probes report rpms to the Server Administrator Instrumentation Service. When you select Fans from the device tree, details appear in the data area in the right-hand pane of the Server Administrator home page.
book.book Page 74 Monday, June 22, 2009 11:05 AM Properties Subtab: Information Under the Properties tab, you can view your system's firmware information. Hardware Performance Click the Hardware Performance object to view the status and cause for the system’s performance degradation. The Hardware Performance object action window can have the following tab, depending on the user's group privileges: Properties. Table 5-1 lists the possible values for status and cause of a probe: Table 5-1.
book.book Page 75 Monday, June 22, 2009 11:05 AM Properties Subtab: Intrusion Under the Properties tab, you can view the chassis intrusion status. Alert Management Subtabs: Alert Actions | SNMP Traps Under the Alert Management tab, you can: • View current alert actions settings and set the alert actions that you want to be performed in the event that the intrusion sensor returns a warning or failure value.
book.book Page 76 Monday, June 22, 2009 11:05 AM Alert Management Subtabs: Alert Actions | SNMP Traps Under the Alert Management tab, you can: • View current alert actions settings and set the alert actions that you want to be performed in the event that a memory module returns a warning or failure value. • View current SNMP trap alert thresholds and set the alert threshold levels for memory modules.
book.book Page 77 Monday, June 22, 2009 11:05 AM Power Management Monitoring Subtabs: Consumption | Statistics Under the Consumption tab you can view and manage your system’s Power Consumption information in Watts and BTU/hr. BTU/hr=Watt X 3.413 (Value rounded off to the nearest whole number) Server Administrator monitors power consumption status, amperage, and tracks power statistic details. You can also view the System Instantaneous Headroom and System Peak Headroom.
book.book Page 78 Monday, June 22, 2009 11:05 AM Power Supplies Click the Power Supplies object to manage your system’s power supplies. Server Administrator monitors power supply status, including redundancy, to ensure that each power supply present in your system is functioning properly. The Power Supplies object action window can have the following tabs, depending on the user's group privileges: Properties and Alert Management.
book.book Page 79 Monday, June 22, 2009 11:05 AM Properties Subtab: Information Under the Properties tab, you can view information about your system's microprocessor(s) and access detailed capabilities and cache information. Alert Management Subtabs: Alert Actions | SNMP Traps Under the Alert Management tab, you can: • View current alert actions settings and set the alert actions that you want to be performed in the event that a processor returns a warning or failure value.
book.book Page 80 Monday, June 22, 2009 11:05 AM Properties Subtab: Information Under the Properties tab, you can view general information on the remote access device. You can also view the attributes of the IPv4 and IPv6 addresses. Click Reset to Defaults to reset all the attributes to their system default values.
book.book Page 81 Monday, June 22, 2009 11:05 AM Properties Subtab: Information Under the Properties tab, you can view information about each slot and installed adapter. Temperatures Click the Temperatures object to manage your system temperature in order to prevent thermal damage to your system’s internal components. Server Administrator monitors the temperature in a variety of locations in your system's chassis to ensure that temperatures inside the chassis do not become too high.
book.book Page 82 Monday, June 22, 2009 11:05 AM Voltages Click the Voltages object to manage voltage levels in your system. Server Administrator monitors voltages across critical components in various chassis locations in the monitored system. The Voltages object action window can have the following tabs, depending on the user's group privileges: Properties and Alert Management.
book.book Page 83 Monday, June 22, 2009 11:05 AM Operating System Click the Operating System object to view basic information about your operating system. The Operating System object action window has the following tab, depending on the user's group privileges: Properties. Properties Subtab: Information Under the Properties tab, you can view basic information about your operating system.
book.book Page 84 Monday, June 22, 2009 11:05 AM See Table 5-2 for available Preferences home page configuration options. Table 5-2. Preferences Home Page Configuration Options General Settings Server Administrator General Settings Click the General Settings object to set user and DSM SA Connection Service (Web server) preferences for selected Server Administrator functions. The General Settings object action window has the following tabs, depending on the user's group privileges: User and Web Server.
book.book Page 85 Monday, June 22, 2009 11:05 AM Server Administrator Click the Server Administrator object to enable or disable access to users with User or Power User privileges and to configure the SNMP root password. The Server Administrator object action window can have the following tab, depending on the user's group privileges: Preferences.
book.
book.book Page 87 Monday, June 22, 2009 11:05 AM Working With Remote Access Controller NOTE: Baseboard Management Controller (BMC) is supported on Dell™ PowerEdge™ x8xx and x9xx systems and the Integrated Dell Remote Access Controller (iDRAC) is supported on Dell xx0x and xx1x systems. Overview This chapter provides information on accessing and using the remote access features of BMC/iDRAC and DRAC.
book.book Page 88 Monday, June 22, 2009 11:05 AM You can log in to the Remote Access Controller through the Server Administrator home page or by directly accessing the controller's IP address using a supported browser. When using the Remote Access Controller, you can click Help on the global navigation bar for more detailed information about the specific window you are viewing.
book.book Page 89 Monday, June 22, 2009 11:05 AM • Configure the remote access device on a serial over LAN connection • Configure the remote access device on a serial port connection • Configure Additional remote access device properties • Configure users on the remote access device • Set platform event filter alerts You can view BMC/iDRAC or DRAC information based on which hardware is providing the remote access capabilities for the system.
book.book Page 90 Monday, June 22, 2009 11:05 AM IPv4 Address • IP Address Source • IP Address • IP Subnet • IP Gateway IPv6 Address • IP Address Source • IPv6 Address 1 • Default Gateway • IPv6 Address 2 • Link Local Address • DNS Address Source • Preferred DNS Server • Alternate DNS Server NOTE: You will be able to view IPv4 and IPv6 address details only if you enable the IPv4 and IPv6 address properties under Additional Configuration in the Remote Access tab.
book.book Page 91 Monday, June 22, 2009 11:05 AM 4 Configure the following NIC configuration details: • Enable NIC (This option is available on Dell PowerEdge x9xx systems and when DRAC is installed. Select this option for NIC teaming. In Dell PowerEdge x9xx systems, you can team NICs for added redundancy.) NOTE: Your DRAC contains an integrated 10BASE-T/100BASE-T Ethernet NIC and supports TCP/IP. The NIC has a default address of 192.168.20.1 and a default gateway of 192.168.20.1.
book.book Page 92 Monday, June 22, 2009 11:05 AM 6 Configure the following IPv4 Properties: • IP Address Source • IP Address • Subnet Mask • Gateway Address 7 Configure the following IPv6 Properties: • IP Address Source • IP Address • Prefix Length • Default Gateway • DNS Address Source • Preferred DNS Server • Alternate DNS Server NOTE: You will be able to configure the IPv4 and IPv6 address details only if you enable the IPv4 and IPv6 properties under Additional Configuration.
book.book Page 93 Monday, June 22, 2009 11:05 AM 5 Click Apply Changes. 6 Click Terminal Mode Settings. In the Terminal Mode Settings window, you can configure terminal mode settings for the serial port. Terminal mode is used for Intelligent Platform Interface Management (IPMI) messaging over the serial port using printable ASCII characters. Terminal mode also supports a limited number of text commands to support legacy, text-based environments.
book.book Page 94 Monday, June 22, 2009 11:05 AM 4 Configure the following details: • Enable Serial Over LAN • Baud Rate • Minimum Privilege Required 5 Click Apply Changes. 6 Click Advanced Settings to further configure BMC. 7 In the Serial Over LAN Configuration Advanced Settings window, you may configure the following information: • Character Accumulate Interval • Character Send Threshold 8 Click Apply Changes.
book.book Page 95 Monday, June 22, 2009 11:05 AM 3 Click User ID to configure a new or existing BMC/iDRAC user. The Remote Access User Configuration window allows you to configure a specific BMC/iDRAC user. 4 Specify the following general information: • Select Enable User to enable the user. • Enter the name for the user in the User Name field. • Select the Change Password check box. • Enter a new password in the New Password field. • Re-enter the new password in the Confirm New Password field.
book.book Page 96 Monday, June 22, 2009 11:05 AM Setting Platform Event Filter Alerts You can use the Server Administrator Instrumentation Service to configure the most relevant BMC features, such as Platform Event Filter (PEF) parameters and alert destinations. To do this: 1 Click the System object. 2 Click the Alert Management tab. 3 Click Platform Events. The Platform Events window allows you to take individual action on specific platform events.
book.book Page 97 Monday, June 22, 2009 11:05 AM • Power Cycle System Turns the electrical power to the system off, pauses, turns the power on, and reboots the system. Power cycling is useful when you want to reinitialize system components such as hard drives. • Power Off System Turns off the electrical power to the system. • Power Reduction Throttles the CPU.
book.book Page 98 Monday, June 22, 2009 11:05 AM 4 Click Destination Number to enter an individual IP address for that destination. This IP address is the IP address to which the platform event alert will be sent. 5 Enter a value in the Community String field to act as a password to authenticate messages sent between a management station and a managed system. The community string (also called the community name) is sent in every packet between the management station and a managed system.
book.book Page 99 Monday, June 22, 2009 11:05 AM Server Administrator Logs Overview Server Administrator allows you to view and manage hardware, alert, and command logs. All users can access logs and print reports from either the Server Administrator home page or from its command line interface. Users must be logged in with Administrator privileges to clear logs or must be logged in with Administrator or Power User privileges to e-mail logs to their designated service contact.
book.book Page 100 Monday, June 22, 2009 11:05 AM • Click Clear Log to erase all events from the log. • Click Save As to save the log content in a .zip file. • Click Refresh to reload the log content in the action window data area. See "Task Buttons" for additional information about using the task buttons.
book.book Page 101 Monday, June 22, 2009 11:05 AM Maintaining the Hardware Log The status indicator icon next to the log name on the Server Administrator homepage will change from normal status ( ) to noncritical status ( ) when the log file reaches 80 percent capacity. Be sure to clear the hardware log when it reaches 80 percent capacity. If the log is allowed to reach 100 percent capacity, the latest events are discarded from the log.
book.book Page 102 Monday, June 22, 2009 11:05 AM Command Log NOTE: If the Command log displays invalid XML data (for example, when XML data generated for the selection is not well formed), click Clear Log and then redisplay the log information. Use the Command log to monitor all of the commands issued by Server Administrator users.
book.book Page 103 Monday, June 22, 2009 11:05 AM Setting Alert Actions Setting Alert Actions for Systems Running Supported Red Hat Enterprise Linux and SUSE Linux Enterprise Server Operating Systems When you set Alert Actions for an event, you can specify the action to Display an alert on the server. To perform this action, Server Administrator writes a message to /dev/console. If the Server Administrator system is running an X Window System, you will not see that message by default.
book.book Page 104 Monday, June 22, 2009 11:05 AM • Redirect stdout and stderr to a file when specifying the application so that you can see any output or error messages. • If you want to execute multiple applications (or commands) for an alert, create a script to do that and put the full path to the script in the Absolute path to the application box. Example 1: ps -ef >/tmp/psout.txt 2>&1 The command in Example 1 executes the application ps, redirects stdout to the file /tmp/psout.
book.book Page 105 Monday, June 22, 2009 11:05 AM Do not set a path to an interactive application (an application that has a Graphical User Interface or which requires user input) in the Absolute path to the application field. The interactive application may not work as expected on some operating systems. NOTE: The full path to both the cmd.exe file and your script file should be specified.
book.book Page 106 Monday, June 22, 2009 11:05 AM Table 8-1. PEF Alert Events (continued) Event Description Power Supply/VRM/D2D The power supply, voltage regulator module, or DC to Failure DC converter has failed. Hardware log is full or emptied Either an empty or a full hardware log requires administrator attention. Automatic System Recovery The system is hung or is not responding and is taking an action configured by Automatic System Recovery.
book.book Page 107 Monday, June 22, 2009 11:05 AM Troubleshooting Login Failure Scenarios You may not be able to login to the Managed System if: • you enter an invalid/incorrect IP address. • you enter incorrect credentials (user name and password). • the Managed System is not powered on. • the Managed System is not reachable due to an invalid IP address or a DNS error. • the Managed System has an untrusted certificate and you do not select the Ignore Certificate Warning in the login page.
book.book Page 108 Monday, June 22, 2009 11:05 AM Fixing a Faulty Server Administrator Installation on Supported Windows Operating Systems You can fix a faulty installation by forcing a reinstall and then performing an uninstall of Server Administrator. To force a reinstall: 1 Find out the version of Server Administrator that was previously installed. 2 Download the installation package for that version from the Dell™ Support website at support.dell.com. 3 Locate SysMgmt.msi from the srvadmin\windows\Syste
book.book Page 109 Monday, June 22, 2009 11:05 AM OpenManage Server Administrator Services This table lists the services used by Server Administrator to provide systems management information and the impact of these services failing. Service Name Description Impact of failure Recovery Severity Mechanism Windows: DSM SA Provides remote/local access to Server Administrator from any system with a supported Web browser and network connection.
book.book Page 110 Monday, June 22, 2009 11:05 AM Service Name Description Impact of failure Recovery Severity Mechanism Instrumentation Services Windows: DSM SA Data Manager Monitors the system, provides rapid Linux: dsm_sa_datamgr32d access to detailed fault (hosted under and dataeng service) performance (This service runs on information the Managed system.) and allows remote administration of monitored systems, including shutdown, startup, and security.
book.book Page 111 Monday, June 22, 2009 11:05 AM Service Name Description Impact of failure Recovery Severity Mechanism Storage Management Service Windows: mr2kserv The Storage (This service runs on Management the Managed system.) Service provides storage management information and advanced features for configuring a local or remote storage attached to a system. User will not be Restart able to perform Service storage functions for all supported RAID & non-RAID controllers.
book.
book.book Page 113 Monday, June 22, 2009 11:05 AM Frequently Asked Questions This section lists the frequently asked questions about OpenManage™ Server Administrator: NOTE: These questions are not specific to this release of Server Administrator. 1 What is the minimum permission level a user would need to install Server Administrator? You will need to have a minimum permission level of Administrator to install Server Administrator.
book.book Page 114 Monday, June 22, 2009 11:05 AM Note that changing the port number to an invalid or in-use port number might prevent other applications or browsers from accessing Server Administrator on the managed system. See the Dell OpenManage Installation and Security User's Guide for the list of default ports. 6 Can I install Server Administrator on Fedora, College Linux, Mint, Ubuntu, Sabayon or PClinux? Ans: No, Server Administrator does not support any of these Operating Systems.
book.book Page 115 Monday, June 22, 2009 11:05 AM For many other devices such as network printers, the standard is still SNMP to communicate with (primarily discover) the device. Devices such as EMC storage have proprietary protocols. Some information about this environment can be gathered from looking at the ports used tables in the OpenManage documentation. 9 Are there any plans for SNMP v3 support? No, there are no plans for SNMP v3 support in this release.
book.
book.book Page 117 Monday, June 22, 2009 11:05 AM Glossary The following list defines or identifies technical terms, abbreviations, and acronyms used in your system documents. authentication The Server Administrator remote access controller has two methods of authenticating user access: RAC authentication and local operating system authentication. RAC authentication is always enabled. Administrators can set up specific user accounts and passwords that allow access to the RAC.
book.book Page 118 Monday, June 22, 2009 11:05 AM CHAP Acronym for Challenge-Handshake Authentication Protocol, an authentication scheme used by PPP servers to validate the identity of the originator of the connection upon connection or any time later. CIM Acronym for Common Information Model, which is a model for describing management information from the DMTF. CIM is implementation independent, allowing different management applications to collect the required data from a variety of sources.
book.book Page 119 Monday, June 22, 2009 11:05 AM DMTF Abbreviation for Distributed Management Task Force, a consortium of companies representing hardware and software providers that develops and maintains standards for systems management of IT environments in enterprises and the Internet. DRAC 4 Acronym for Dell™ Remote Access Controller 4. DRAC 5 Acronym for Dell Remote Access Controller 5. DRAM Acronym for dynamic random-access memory. A system's RAM is usually made up entirely of DRAM chips.
book.book Page 120 Monday, June 22, 2009 11:05 AM ERA/MC Abbreviation for embedded remote access modular computer. See modular system. ERA/O Abbreviation for embedded remote access option. ESM Abbreviation for embedded systems management. Fibre Channel A data transfer interface technology that allows for high-speed I/O and networking functionality in a single connectivity technology.
book.book Page 121 Monday, June 22, 2009 11:05 AM HPFS Abbreviation for the High Performance File System option in the Windows NT operating systems. HTTP Abbreviation for Hypertext Transfer Protocol. HTTP is the client-server TCP/IP protocol used on the World Wide Web for the exchange of HTML documents. HTTPS Abbreviation for HyperText Transmission Protocol, Secure. HTTPS is a variant of HTTP used by Web browsers for handling secure transactions.
book.book Page 122 Monday, June 22, 2009 11:05 AM IPMI Abbreviation for Intelligent Platform Management Interface, which is an industry standard for management of peripherals used in enterprise computers based on Intel architecture. The key characteristic of IPMI is that inventory, monitoring, logging, and recovery control functions are available independent of the main processors, BIOS, and operating system. IPv6 Internet Protocol version 6. IRQ Abbreviation for interrupt request.
book.book Page 123 Monday, June 22, 2009 11:05 AM LRA Abbreviation for local response agent. managed system A managed system is any system that is monitored and managed using Server Administrator. Systems running Server Administrator can be managed locally or remotely through a supported Web browser. See remote management system. memory module A small circuit board containing DRAM chips that connects to the system board. MIB Acronym for management information base.
book.book Page 124 Monday, June 22, 2009 11:05 AM NTFS Abbreviation for the Windows NT File System option in the Windows NT operating system. NTFS is an advanced file system designed for use specifically within the Windows NT operating system. It supports file system recovery, extremely large storage media, and long file names. It also supports object-oriented applications by treating all files as objects with user-defined and system-defined attributes. See also FAT and FAT32.
book.book Page 125 Monday, June 22, 2009 11:05 AM PKCS #7 Abbreviation for Public Key Cryptography Standard #7. PKCS #7 is an RSA Data Security, Inc., standard for encapsulating signed data such as a certificate chain. PMBus Power Management Bus power supply An electrical system that converts AC current from the wall outlet into the DC currents required by the system circuitry. The power supply in a personal computer typically generates multiple voltages. ppm Abbreviation for pages per minute.
book.book Page 126 Monday, June 22, 2009 11:05 AM ROM Acronym for read-only memory. Your system contains some programs essential to its operation in ROM code. Unlike RAM, a ROM chip retains its contents even after you turn off your system. Examples of code in ROM include the program that initiates your system's boot routine and the POST. RPM Abbreviation for Red Hat® Package Manager. SAS Acronym for Secure Authentication Services or Serial-attached SCSI.
book.book Page 127 Monday, June 22, 2009 11:05 AM server module A modular system component that functions as an individual system. To function as a system, a server module is inserted into a chassis which includes power supplies, fans, a system management module, and at least one network switch module. The power supplies, fans, system management module, and network switch module are shared resources of the server modules in the chassis. See modular system.
book.book Page 128 Monday, June 22, 2009 11:05 AM switch On a system board, switches control various circuits or functions in your computer system. These switches are known as DIP switches; they are normally packaged in groups of two or more switches in a plastic case. Two common DIP switches are used on system boards: slide switches and rocker switches. The names of the switches are based on how the settings (on and off) of the switches are changed.
book.book Page 129 Monday, June 22, 2009 11:05 AM TFTP Abbreviation for Trivial File Transfer Protocol. TFTP is a version of the TCP/IP FTP protocol that has no directory or password capability. threshold values Systems are normally equipped with various sensors that monitor temperature, voltage, current, and fan speed. The sensor's threshold values specify the ranges (min and max values) for determining whether the sensor is operating under normal, noncritical, critical or fatal conditions.
book.book Page 130 Monday, June 22, 2009 11:05 AM utility A program used to manage system resources—memory, disk drives, or printers, for example. utility partition A bootable partition on the hard drive that provides utilities and diagnostics for your hardware and software. When activated, the partition boots and provides an executable environment for the partition's utilities. UUID Abbreviation for Universal Unique Identification. variable A component of a managed object.
book.book Page 131 Monday, June 22, 2009 11:05 AM XMM Abbreviation for extended memory manager, a utility that allows application programs and operating systems to use extended memory in accordance with the XMS. XMS Abbreviation for eXtended Memory Specification. X Window System The graphical user interface used on Linux® based distributions. ZIF Acronym for zero insertion force.
book.
book.book Page 133 Monday, June 22, 2009 11:05 AM Index A BMC, manage, 79 about server, 9 browser setting, Windows, 44-45 AC switch, 71 action window, of home page, 49 C administer, Server Administrator, 17 certificate management X.
book.
book.
book.
book.
book.
