book.book Page 1 Friday, December 4, 2009 3:20 PM Dell™ OpenManage™ Server Administrator Version 6.2 User’s Guide w w w. d e l l . c o m | s u p p o r t . d e l l .
book.book Page 2 Friday, December 4, 2009 3:20 PM Notes and Cautions NOTE: A NOTE indicates important information that helps you make better use of your computer. CAUTION: A CAUTION indicates either potential damage to hardware or loss of data and tells you how to avoid the problem. ____________________ Information in this document is subject to change without notice. © 2009 Dell Inc. All rights reserved. Reproduction of these materials in any manner whatsoever without the written permission of Dell Inc.
book.book Page 3 Friday, December 4, 2009 3:20 PM Contents 1 Introduction . Overview . . . . . . . . . . . . . . . . . . . . . . . 9 . . . . . . . . . . . . . . . . . . . . . . . . . 9 Installation . . . . . . . . . . . . . . . . . . . . . . Updating Individual System Components 10 . . . . . . . . . . . 10 . . . . . . . . . . . . . . 10 Storage Management Service Instrumentation Service Remote Access Controller Logs . . . . . . . . . . . . . 11 . . . . . . . . . . . . . . . . . . . . . .
book.book Page 4 Friday, December 4, 2009 3:20 PM Encryption . . . . . . . . . . . . . . . . . . . . . Assigning User Privileges . . . . . . . . . . . . . . . . 20 20 Creating Server Administrator Users for Supported Red Hat Enterprise Linux and SUSE Linux Enterprise Server Operating Systems . . . . . . . . . . . . . 21 Editing Server Administrator User Privileges on Linux Operating Systems . . . . . . . . . . . . . . 22 Creating Server Administrator Users for VMware ESX Server 3 and 3i . . . . . .
book.book Page 5 Friday, December 4, 2009 3:20 PM Logging In and Out . . . . . . . . . . . . . . . . . . . Server Administrator Local System Login . . . . . Server Administrator Managed System Login 43 . . . 44 . . . . . . . . . . . . . 45 . . . . . . . . . . . . . . . . . . . 46 Central Web Server Login Single Sign-On 43 Configuring Security Settings on Systems Running a Supported Microsoft Windows Operating System 47 The Server Administrator Home Page . . . . . . . . .
book.book Page 6 Friday, December 4, 2009 3:20 PM Server Administrator Home Page System Tree Objects Unsupported Features in OpenManage Server Administrator . . . . . . . . . . . . . . . . . . Modular Enclosure . . 67 . . . . . . . . . . . . . . . . . 68 System/Server Module . . . . . . . . . . . . . . . Managing Preferences: Home Page Configuration Options . . . . . . . . . . . . . . . . . . . . . . . . General Settings 87 . . . . . . . . . . . . . . . . . . 87 . . . . . . . . . . . . . . . .
book.book Page 7 Friday, December 4, 2009 3:20 PM Integrated Features Log Window Task Buttons 101 . . . . . . . . . . . . . . . 102 102 . . . . . . . . . . . . . . . . . . . . . . 103 Hardware Log Command Log 7 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Server Administrator Logs Alert Log 101 . . . . . . . . . . . . . . . . . . . 104 . . . . . . . . . . . . . . . . . . . Setting Alert Actions . 105 . . . . . . . . . . . . . .
book.book Page 8 Friday, December 4, 2009 3:20 PM B Frequently Asked Questions Index 8 . . . . . . . . . 117 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
book.book Page 9 Friday, December 4, 2009 3:20 PM 1 Introduction Overview Dell™ OpenManage™ Server Administrator provides a comprehensive, oneto-one systems management solution in two ways: from an integrated, Web browser-based graphical user interface (GUI) and from a command line interface (CLI) through the operating system. Server Administrator is designed for system administrators to manage systems locally and remotely on a network.
book.book Page 10 Friday, December 4, 2009 3:20 PM management station software components. Additionally, you can install Server Administrator on multiple systems through an unattended installation across a network. The Dell™ OpenManage™ installer provides installation scripts and RPM packages to install and uninstall Dell OpenManage Server Administrator and other managed system software components on your managed system.
book.book Page 11 Friday, December 4, 2009 3:20 PM Remote Access Controller The Remote Access Controller provides a complete remote system management solution for systems equipped with Dell Remote Access Controller (DRAC) or baseboard management controller (BMC)/Integrated Dell Remote Access Controller (iDRAC) solution. The Remote Access Controller provides remote access to an inoperable system, allowing you to get the system up and running as quickly as possible.
book.book Page 12 Friday, December 4, 2009 3:20 PM Systems Management Standards Availability Overview Dell™ OpenManage™ Server Administrator supports the following major systems management protocols: • HyperText Transfer Protocol Secure (HTTPS) • Common Information Model (CIM) • Simple Network Management Protocol (SNMP) If your system supports SNMP, you must install and enable the service on your operating system.
book.book Page 13 Friday, December 4, 2009 3:20 PM Availability on Supported Operating Systems Table 1-1 shows the systems management standards that are available for each supported operating system. Table 1-1.
book.book Page 14 Friday, December 4, 2009 3:20 PM Other Documents You Might Need Besides this User's Guide, you can find the following documents on the Dell Support website at support.dell.com/manuals: 14 • The Dell Systems Software Support Matrix provides information about the various Dell systems, the operating systems supported by these systems, and the Dell OpenManage components that can be installed on these systems.
book.book Page 15 Friday, December 4, 2009 3:20 PM • The Dell Online Diagnostics User's Guide provides complete information on installing and using Online Diagnostics on your system. • The Dell OpenManage Baseboard Management Controller Utilities User Guide provides additional information about using Server Administrator to configure and manage your system's BMC.
book.book Page 16 Friday, December 4, 2009 3:20 PM Obtaining Technical Assistance If at any time you do not understand a procedure described in this guide or if your product does not perform as expected, help tools are available to assist you. For more information about these help tools, see "Getting Help" in your system's Hardware Owner’s Manual. Additionally, Dell Enterprise Training and Certification is available; see www.dell.com/training for more information.
book.book Page 17 Friday, December 4, 2009 3:20 PM Setup and Administration 2 Security Management Server Administrator provides security through role-based access control (RBAC), authentication, and encryption for both the Web-based and command line interfaces. Role-Based Access Control RBAC manages security by determining the operations that can be executed by persons in particular roles.
book.book Page 18 Friday, December 4, 2009 3:20 PM Table 2-1. User Privileges User Privileges Access Type View Manage User Yes No Power User Yes Yes Administrator Yes Yes Elevated Administrator (Linux only) Yes Yes Privilege Levels to Access Server Administrator Services Table 2-2 summarizes which user levels have privileges to access and manage Server Administrator services. Table 2-2.
book.book Page 19 Friday, December 4, 2009 3:20 PM process is running. This authentication scheme ensures that all Server Administrator functions, whether accessed through the Server Administrator home page or CLI, are properly authenticated. Microsoft Windows Authentication For supported Microsoft® Windows® operating systems, Server Administrator authentication uses Integrated Windows Authentication (formerly called NTLM) to authenticate.
book.book Page 20 Friday, December 4, 2009 3:20 PM Encryption Server Administrator is accessed over a secure HTTPS connection using secure socket layer (SSL) technology to ensure and protect the identity of the system being managed.
book.book Page 21 Friday, December 4, 2009 3:20 PM 2 In the console tree, right-click Users or right-click the container in which you want to add the new user, and then point to New→User. 3 Type the appropriate user name information in the dialog box, and then click Next. 4 Click Next, and then click Finish. 5 Double-click the icon representing the user that you just created. 6 Click the Member of tab. 7 Click Add. 8 Select the appropriate group and click Add. 9 Click OK, and then click OK again.
book.book Page 22 Friday, December 4, 2009 3:20 PM 2 Type passwd and press . 3 When prompted, enter a password for the new user. NOTE: You must assign a password to every user account that can access Server Administrator to protect access to your critical system components. The new user can now log in to Server Administrator with User group privileges.
book.book Page 23 Friday, December 4, 2009 3:20 PM Table 2-4. Legends for adding the role definition in OpenManage Server Administrator Wildcard (*) Wildcard (*) User [Tab] = \t (tab character) Table 2-5 lists the examples for adding the role definition to the omarolemap file. Table 2-5. Examples for adding the role definition in OpenManage Server Administrator Bob Ahost Poweruser +root Bhost Administrator +root Chost Administrator Bob *.aus.amer.
book.book Page 24 Friday, December 4, 2009 3:20 PM • Server Administrator uses the default operating system user privilege, if a user is degraded in the omarolemap file. • Do not use the loop back address for , for example: localhost or 127.0.0.1. • After the connection services are restarted and the changes do not take effect for the omarolemap file, see the command log for the errors.
book.book Page 25 Friday, December 4, 2009 3:20 PM Creating Server Administrator Users for VMware ESX Server 4 and 4i To add a user to the Users table: 1 Log in to the host using the vSphere Client. 2 Click the Users & Groups tab and click Users. 3 Right-click anywhere in the Users table and click Add to open the Add New User dialog box. 4 Enter a login, a user name, a numeric user ID (UID), and a password; specifying the user name and UID are optional.
book.book Page 26 Friday, December 4, 2009 3:20 PM operating system and how the operating system was installed. In most cases, SNMP is installed as part of your operating system installation. An installed supported systems management protocol standard, such as SNMP, is required before installing Server Administrator. You can configure the SNMP agent to change the community name, enable Set operations, and send traps to a management station.
book.book Page 27 Friday, December 4, 2009 3:20 PM Configuring the SNMP Agent for Systems Running Supported Windows Operating Systems Server Administrator uses the SNMP services provided by the Windows SNMP agent. You can configure the SNMP agent to change the community name, enable Set operations, and send traps to a management station. To configure your SNMP agent for proper interaction with management applications such as IT Assistant, perform the procedures described in the following sections.
book.book Page 28 Friday, December 4, 2009 3:20 PM 1 Open the Computer Management window. 2 Expand the Computer Management icon in the window, if necessary. 3 Expand the Services and Applications icon and click Services. 4 Scroll down the list of services until you find SNMP Service, right-click SNMP Service, and then click Properties. The SNMP Service Properties window appears. 5 Click the Security tab to add or edit a community name.
book.book Page 29 Friday, December 4, 2009 3:20 PM The SNMP Service Properties window appears. 5 Click the Security tab to change the access rights for a community. 6 Select a community name in the Accepted Community Names list, and click Edit. The SNMP Service Configuration window appears. 7 Set the Community Rights to READ WRITE or READ CREATE, and click OK. The SNMP Service Properties window appears. 8 Click OK to save the changes.
book.book Page 30 Friday, December 4, 2009 3:20 PM 6 Click OK to save the changes. Configuring the SNMP Agent on Systems Running Supported Red Hat Enterprise Linux and VMware ESX 4.0 Operating Systems Server Administrator uses the SNMP services provided by the net-snmp SNMP agent. You can configure the SNMP agent to change the community name, enable Set operations, and send traps to a management station.
book.book Page 31 Friday, December 4, 2009 3:20 PM The second change is to modify the default "access" line to give read-only access to the entire MIB tree for the "public" community.
book.book Page 32 Friday, December 4, 2009 3:20 PM com2sec notConfigUser default public 2 Edit this line, replacing public with the new SNMP community name.
book.book Page 33 Friday, December 4, 2009 3:20 PM 3 To enable SNMP configuration changes, restart the SNMP agent by typing: service snmpd restart Configuring Your System to Send Traps to a Management Station Server Administrator generates SNMP traps in response to changes in the status of sensors and other monitored parameters. One or more trap destinations must be configured on the system running Server Administrator for SNMP traps to be sent to a management station.
book.book Page 34 Friday, December 4, 2009 3:20 PM to identify itself as a SMUX peer. This object identifier must be configured with the SNMP agent, therefore, Server Administrator adds the following line to the SNMP agent configuration file (/etc/snmp/snmpd.conf) during installation if it does not exist: smuxpeer .1.3.6.1.4.1.674.10892.
book.book Page 35 Friday, December 4, 2009 3:20 PM 1 Find the line that reads: rocommunity public 127.0.0.1 2 Edit this line by deleting 127.0.0.1. When edited, the new line should read: rocommunity public 3 To enable SNMP configuration changes, restart the SNMP agent by typing: /etc/init.d/snmpd restart Changing the SNMP Community Name Configuring the SNMP community name determines which management stations are able to manage your system through SNMP.
book.book Page 36 Friday, December 4, 2009 3:20 PM Enabling SNMP Set Operations SNMP Set operations must be enabled on the system running Server Administrator in order to change Server Administrator attributes using IT Assistant. To enable remote shutdown of a system from IT Assistant, SNMP Set operations must be enabled. NOTE: Rebooting of your system for change management functionality does not require SNMP Set operations.
book.book Page 37 Friday, December 4, 2009 3:20 PM Configuring the SNMP Agent on Systems Running Supported VMware ESX 4.0 Operating Systems to Proxy VMware MIBs The ESX4.0 server can be managed through a single default port 161 using the SNMP protocol. To do this, snmpd is configured to use the default port 161 and vmwarehostd is configured to use a different (unused) port, for example, 167.
book.book Page 38 Friday, December 4, 2009 3:20 PM vicfg-snmp.pl --server --username root --password -s After modification, the configuration file will look like this: true public 143.166.152.
book.book Page 39 Friday, December 4, 2009 3:20 PM NOTE: If the srvadmin is installed and the services are already started, they should be restarted as they depend on the snmpd service. 7 Run the following command so that the snmpd daemon starts on every reboot: chkconfig snmpd on 8 Run the following command to ensure that the SNMP ports are open before sending traps to the management station. esxcfg-firewall -e snmpd Configuring the SNMP Agent on Systems Running Supported VMware ESXi 4.
book.book Page 40 Friday, December 4, 2009 3:20 PM vicfg-snmp.pl --server --username --password -c -t / where is the hostname or IP address of the ESXi system, is a user on the ESXi system, is the password of the ESXi user, is the SNMP community name and is the hostname or IP address of the management station. NOTE: The extension .pl is not required on Linux.
book.book Page 41 Friday, December 4, 2009 3:20 PM 2 Select Firewall Configuration using the down arrow and press . The Firewall Configuration screen appears. 3 Press to select Security Level and then press the spacebar to select the security level you want to set. The selected Security Level is indicated by an asterisk. NOTE: Press for more information about the firewall security levels. The default SNMP port number is 161.
book.book Page 42 Friday, December 4, 2009 3:20 PM 4 Enter ‘Alt+T’ to move the cursor to the TCP Ports text box. 5 Enter ‘snmp’ in the text box. 6 Enter ‘Alt-O’ and ‘Alt-N’ to go to the next screen. 7 Enter ‘Alt-A’ to accept and apply the changes.
book.book Page 43 Friday, December 4, 2009 3:20 PM Using Server Administrator 3 Starting Your Server Administrator Session To start a Server Administrator session, click the Dell™ OpenManage™ Server Administrator icon on your desktop. The Server Administrator Log in screen displays. The default port for Dell™ OpenManage™ Server Administrator is 1311. You can change the port, if required.
book.book Page 44 Friday, December 4, 2009 3:20 PM To end your Server Administrator session, click Log Out button, located in the upper-right corner of each Server Administrator home page. NOTE: See the OpenManage Installation and Security User’s Guide for information on Configuring Active Directory on Systems that do not have CLI. Server Administrator Managed System Login This login is available only when you install the Server Administrator Web Server component.
book.book Page 45 Friday, December 4, 2009 3:20 PM NOTE: You must have preassigned user rights to log in to Server Administrator. See Setup and Administration for instructions on setting up new users. Central Web Server Login This login is available only when you install the Server Administrator Web Server component. Use this login to manage the OpenManage Server Administrator Central Web Server: 1 Click on the Dell OpenManage Server Administrator icon on your desktop. The remote login page is displayed.
book.book Page 46 Friday, December 4, 2009 3:20 PM NOTE: If the certificate authority on the managed system is valid and if the Server Administrator web server still reports an untrusted certificate error, you can still make the managed system’s CA as trusted by using the certutil.exe. See your operating system documentation for details on accessing this .exe. On supported Windows operating systems, you can also use the certificates snap in option to import certificates.
book.book Page 47 Friday, December 4, 2009 3:20 PM authType=ntlm&application=[plugin name]&locallogin=true Where plugin name = omsa, ita, etc. For example: https://localhost:1311/?authType=ntlm&application= omsa&locallogin=true Server Administrator has also been extended to allow other products (such as Dell OpenManage IT Assistant) to directly access Server Administrator Web pages without going through the login page (if you are currently logged in and have the appropriate privileges).
book.book Page 48 Friday, December 4, 2009 3:20 PM – Under Active Scripting, select the Enable radio button. – Under Active Scripting, select the Allow scripting of Internet Explorer web browser controls radio button. 6 Click OK to save the new settings. Close the browser and log in to Server Administrator.
book.book Page 49 Friday, December 4, 2009 3:20 PM With only a few exceptions, the Server Administrator home page has three main areas: • The global navigation bar provides links to general services. • The system tree displays all visible system objects based on the user's access privileges. • The action window displays the available management actions for the selected system tree object based on the user's access privileges.
book.book Page 50 Friday, December 4, 2009 3:20 PM Figure 3-1. Sample Server Administrator Home Page — Non-Modular System system tree action tab action tab subcategories global navigation bar action window Figure 3-2 shows a sample Server Administrator home page layout for a user logged in with administrator privileges on a modular system. Figure 3-2.
book.book Page 51 Friday, December 4, 2009 3:20 PM Clicking an object in the system tree opens a corresponding action window for that object. You can navigate in the action window by clicking action tabs to select major categories and clicking the action tab subcategories to access more detailed information or more focused actions. The information displayed in the data area of the action window can range from system logs to status indicators to system probe gauges.
book.book Page 52 Friday, December 4, 2009 3:20 PM Ports Power Management (xx0x system onwards) Processors Remote Access Removable Flash Media Slots Temperatures Voltages Modular Enclosure (Chassis Information and CMC Information) Global Navigation Bar The global navigation bar and its links are available to all user levels in the program. 52 • Clicking Preferences opens the Preferences home page. See "Using the Preferences Home Page." • Clicking Support connects you to the Dell Support website.
book.book Page 53 Friday, December 4, 2009 3:20 PM System Tree The system tree appears on the left side of the Server Administrator home page and lists the components of your system that are viewable. The system components are categorized by component type. When you expand the main object known as Modular Enclosure→System/Server Module, the major categories of system/server module components that may appear are Main System Chassis/Main System, Software, and Storage.
book.book Page 54 Friday, December 4, 2009 3:20 PM System/Server Module Component Status Indicators The icons that appear next to component names show the status of that component (as of the latest page refresh). Table 3-2. System/Server Module Component Status Indicators A green check mark indicates that a component is healthy (normal). A yellow triangle containing an exclamation point indicates that a component has a warning (noncritical) condition.
book.book Page 55 Friday, December 4, 2009 3:20 PM • Clicking Refresh reloads the system component status information in the action window data area. • Clicking Save As saves an HTML file of the action window in a .zip file. • Clicking Clear Log erases all events from the log displayed in the action window data area. NOTE: The Export, Email, Save As, and Clear Log buttons are only visible for users logged in with Power User or Administrator privileges.
book.book Page 56 Friday, December 4, 2009 3:20 PM specific window you are viewing. The online help is designed to help guide you through the specific actions required to perform all aspects of the Server Administrator services. Online help is available for all windows you can view, based on the software and hardware groups that Server Administrator discovers on your system and your user privilege level.
book.book Page 57 Friday, December 4, 2009 3:20 PM Figure 3-4. Sample Preferences Home Page - Managed System Managed System Preferences When you log in to a remote system, the Preferences home page defaults to the Node Configuration window under the Preferences tab. Click the Server Administrator object to enable or disable access to users with User or Power User privileges. Depending on the user’s group privileges, the Server Administrator object action window can have the Preferences tab.
book.book Page 58 Friday, December 4, 2009 3:20 PM For more information on accessing these features, see 'Server Administrator Services.' Dell Systems Management Server Administration Connection Service and Security Setup This section contains the following topics: • Setting User and System Preferences • X.509 Certificate Management Setting User and System Preferences You set user and secure port system preferences from the Preferences home page.
book.book Page 59 Friday, December 4, 2009 3:20 PM interaction for a specified number of minutes. Users whose session times out must log in again to continue. Select the Disable radio button to disable the Server Administrator session timeout feature. • The HTTPS Port field specifies the secure port for Server Administrator. The default secure port for Server Administrator is 1311.
book.book Page 60 Friday, December 4, 2009 3:20 PM • The SSL Encryption field specifies the encryption levels for the secured HTTPS sessions. The available encryption levels include Auto Negotiate and 128-bit or higher. • Auto Negotiate: To allow connection from browser with any encryption strength. The browser auto negotiates with the Server Administrator web server and uses the highest available encryption level for the session.
book.book Page 61 Friday, December 4, 2009 3:20 PM 4 When you finish setting options in the Server Preferences window, click Apply Changes. X.509 Certificate Management Web certificates are necessary to ensure the identity of a remote system and ensure that information exchanged with the remote system cannot be viewed or changed by others. To ensure system security, it is strongly recommended that: • You generate a new X.509 certificate, reuse an existing X.
book.book Page 62 Friday, December 4, 2009 3:20 PM Controlling Server Administrator Server Administrator automatically starts each time you reboot the managed system. To manually start, stop, or restart Server Administrator, use the following instructions. NOTE: To control Server Administrator, you must be logged in with administrator privileges (logged in as root for supported Red Hat® Enterprise Linux® or SUSE® Linux Enterprise Server operating systems).
book.book Page 63 Friday, December 4, 2009 3:20 PM Supported Red Hat Enterprise Linux and SUSE Linux Enterprise Server Operating Systems To stop Server Administrator on systems running a supported Red Hat Enterprise Linux or SUSE Linux Enterprise Server operating system, run the following command from the command line: dsm_om_connsvc stop Restarting Server Administrator Supported Microsoft Windows Operating Systems To restart Server Administrator, perform the following steps: 1 Open the Services window.
book.book Page 64 Friday, December 4, 2009 3:20 PM Command results can be routed to a file for later analysis. The reports can help administrators to gain information that can be used to adjust usage patterns, to justify purchasing new system resources, or to focus on the health of a problem component. For complete instructions on the functionality and use of the CLI, see the Dell OpenManage Server Administrator Command Line Interface User's Guide.
book.book Page 65 Friday, December 4, 2009 3:20 PM Server Administrator Services 4 Overview The Dell™ OpenManage™ Server Administrator Instrumentation Service monitors the health of a system and provides rapid access to detailed fault and performance information gathered by industry standard systems management agents. The reporting and viewing features allow retrieval of overall health status for each chassis that comprises your system.
book.book Page 66 Friday, December 4, 2009 3:20 PM Managing Your System The Server Administrator home page defaults to the System object of the system tree view. The default for the System object opens the Health components under the Properties tab. The Preferences home page defaults to the Access Configuration window under the Preferences tab.
book.book Page 67 Friday, December 4, 2009 3:20 PM For detailed information on the Storage Management Service component, see the Dell OpenManage Server Administrator Storage Management User's Guide on the Dell Support website at support.dell.com/manuals. Server Administrator Home Page System Tree Objects Unsupported Features in OpenManage Server Administrator Due to the limitations of the VMware ESXi version 3.5 and 4.
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book.book Page 69 Friday, December 4, 2009 3:20 PM Accessing and Using Chassis Management Controller To link to the Chassis Management Controller Log in window from the Server Administrator home page: 1 Click the Modular Enclosure object 2 Click the CMC Information tab, and then click Launch the CMC Web Interface. The CMC Log in window is displayed. You can monitor and manage your modular enclosure after connecting to the CMC.
book.book Page 70 Friday, December 4, 2009 3:20 PM • View and set the Automatic System Recovery (OS watchdog timer) actions for the system being monitored. NOTE: Automatic System Recovery options may not be available because the operating system watchdog timer is enabled in BIOS. To configure the auto recovery options, the operating system watchdog timer must be disabled.
book.book Page 71 Friday, December 4, 2009 3:20 PM • View the Embedded System Management (ESM) log or the System Event Log (SEL) for a list of all events related to your system's hardware components. The status indicator icon next to the log name will change from normal status ( ) to noncritical status( ) when the log file reaches 80 percent capacity.
book.book Page 72 Friday, December 4, 2009 3:20 PM • View current SNMP trap alert thresholds and set the alert threshold levels for instrumented system components. The selected traps will be triggered if the system generates a corresponding event at the selected severity level. NOTE: Alert actions for all potential system component sensors are listed on the Alert Actions window, even if they are not present on your system.
book.book Page 73 Friday, December 4, 2009 3:20 PM – Remote Access – Removable Flash Media – Slots – Temperatures – Voltages NOTE: Hardware Performance is supported only on Dell xx0x systems. NOTE: Power Supplies is not available on Dell PowerEdge 1900 system. NOTE: Power Management is supported on limited Dell xx0x systems. The system/server module may contain one main system chassis or several chassis. The main system chassis/main system contains the essential components of a system.
book.book Page 74 Friday, December 4, 2009 3:20 PM – Temperatures – Voltages NOTE: AC Switch is supported on limited systems. NOTE: Batteries is supported only on Dell PowerEdge x9xx and Dell xx0x systems. NOTE: Power Supplies is not available on Dell PowerEdge 1900 system. NOTE: Power Management is supported on limited Dell xx0x systems. • View information about the main system chassis attributes.
book.book Page 75 Friday, December 4, 2009 3:20 PM Under the Properties tab, you can view the current readings and status of your system’s batteries. Alert Management Under the Alert Management tab, you can configure the alerts that you want to take effect in case of a battery warning or critical/failure event. BIOS Click the BIOS object to manage key features of your system's BIOS.
book.book Page 76 Friday, December 4, 2009 3:20 PM NOTE: The NIC configuration information within the Server Administrator BIOS setup may be inaccurate for embedded NICs. Using the BIOS setup screen to enable or disable NICs might produce unexpected results. It is recommended that you perform all configurations for embedded NICs through the actual System Setup screen that is available by pressing while a system is booting.
book.book Page 77 Friday, December 4, 2009 3:20 PM Firmware Click the Firmware object to manage your system firmware. Firmware consists of programs or data that have been written to ROM. Firmware can boot and operate a device. Each controller contains firmware that helps provide the controller's functionality. The Firmware object action window can have the following tab, depending on the user's group privileges: Properties.
book.book Page 78 Friday, December 4, 2009 3:20 PM intrusion indicates that someone is opening or has opened the cover to the system's chassis. The Intrusion object action window can have the following tabs, depending on the user's group privileges: Properties and Alert Management. Properties Subtab: Intrusion Under the Properties tab, you can view the chassis intrusion status.
book.book Page 79 Friday, December 4, 2009 3:20 PM Alert Management Subtabs: Alert Actions | SNMP Traps Under the Alert Management tab, you can: • View current alert actions settings and set the alert actions that you want to be performed in the event that a memory module returns a warning or failure value. • View current SNMP trap alert thresholds and set the alert threshold levels for memory modules.
book.book Page 80 Friday, December 4, 2009 3:20 PM Subtabs: Consumption | Statistics Under the Consumption tab you can view and manage your system’s Power Consumption information in Watts and BTU/hr. BTU/hr=Watt X 3.413 (Value rounded off to the nearest whole number) Server Administrator monitors power consumption status, amperage, and tracks power statistic details. You can also view the System Instantaneous Headroom and System Peak Headroom.
book.book Page 81 Friday, December 4, 2009 3:20 PM properly. The Power Supplies object action window can have the following tabs, depending on the user's group privileges: Properties and Alert Management. Properties Subtab: Elements Under the Properties tab, you can: • View information about your power supply redundancy attributes. • Check the status of individual power supply elements, including the Rated Input Wattage and Maximum Output Wattage.
book.book Page 82 Friday, December 4, 2009 3:20 PM Alert Management Subtabs: Alert Actions | SNMP Traps Under the Alert Management tab, you can: • View current alert actions settings and set the alert actions that you want to be performed in the event that a processor returns a warning or failure value. • View current SNMP trap alert thresholds and set the alert threshold levels for processors.
book.book Page 83 Friday, December 4, 2009 3:20 PM Click Reset to Defaults to reset all the attributes to their system default values. Configuration Subtabs: LAN | Serial Port | Serial Over LAN |Additional Configuration Under the Configuration tab when BMC/iDRAC is configured, you can configure the BMC/iDRAC on a LAN, serial port for BMC/iDRAC, and BMC/iDRAC on a serial over LAN connection.
book.book Page 84 Friday, December 4, 2009 3:20 PM Under the Properties tab, you can view information about the Removable Flash Media and Internal SD Modules. This includes details about the Connector Name, its state and storage size. Alert Management Subtabs: Alert Actions | SNMP Traps Under the Alert Management tab, you can: • View current alert actions settings and set the alert actions that you want to be performed in the event that the removable flash media probe returns a warning or failure value.
book.book Page 85 Friday, December 4, 2009 3:20 PM Under the Properties tab, you can view the current readings and status for your system's temperature probes and configure minimum and maximum values for temperature probe warning threshold. NOTE: Some temperature probe fields differ according to the type of firmware your system has: BMC or ESM. Some threshold values are not editable on BMC-based systems.
book.book Page 86 Friday, December 4, 2009 3:20 PM Alert Management Subtabs: Alert Actions | SNMP Traps Under the Alert Management tab, you can: • View current alert actions settings and set the alert actions that you want to be performed in the event that a system voltage sensor returns a warning or failure value. • View current SNMP trap alert thresholds and set the alert threshold levels for voltage sensors.
book.book Page 87 Friday, December 4, 2009 3:20 PM When the Storage Management Service is installed, click the Storage object to view the status and settings for various attached array storage devices, system disks, and so on. In the case of Storage Management Service, the Storage object action window has the following tab, depending on the user's group privileges: Properties.
book.book Page 88 Friday, December 4, 2009 3:20 PM Web Server Subtabs: Properties | X.509 Certificate Under the Web Server tab, you can: • Set DSM SA Connection Service preferences. See "Dell Systems Management Server Administration Connection Service and Security Setup" for instructions on configuring your server preferences. • Configure the SMTP server address and Bind IP address in the IPv6 addressing mode. • Perform X.509 certificate management by generating a new X.
book.book Page 89 Friday, December 4, 2009 3:20 PM Working With Remote Access Controller 5 NOTE: Baseboard Management Controller (BMC) is supported on Dell™ PowerEdge™ x8xx and x9xx systems and the Integrated Dell Remote Access Controller (iDRAC) is supported on Dell xx0x and xx1x systems. Overview This chapter provides information on accessing and using the remote access features of BMC/iDRAC and DRAC.
book.book Page 90 Friday, December 4, 2009 3:20 PM You can log in to the Remote Access Controller through the Server Administrator home page or by directly accessing the controller's IP address using a supported browser. When using the Remote Access Controller, you can click Help on the global navigation bar for more detailed information about the specific window you are viewing.
book.book Page 91 Friday, December 4, 2009 3:20 PM • Configure the remote access device on a serial over LAN connection • Configure the remote access device on a serial port connection • Configure Additional remote access device properties • Configure users on the remote access device • Set platform event filter alerts You can view BMC/iDRAC or DRAC information based on which hardware is providing the remote access capabilities for the system.
book.book Page 92 Friday, December 4, 2009 3:20 PM IPv4 Address • IP Address Source • IP Address • IP Subnet • IP Gateway IPv6 Address • IP Address Source • IPv6 Address 1 • Default Gateway • IPv6 Address 2 • Link Local Address • DNS Address Source • Preferred DNS Server • Alternate DNS Server NOTE: You will be able to view IPv4 and IPv6 address details only if you enable the IPv4 and IPv6 address properties under Additional Configuration in the Remote Access tab.
book.book Page 93 Friday, December 4, 2009 3:20 PM 4 Configure the following NIC configuration details: • Enable NIC (This option is available on Dell PowerEdge x9xx systems and when DRAC is installed. Select this option for NIC teaming. In Dell PowerEdge x9xx systems, you can team NICs for added redundancy.) NOTE: Your DRAC contains an integrated 10BASE-T/100BASE-T Ethernet NIC and supports TCP/IP. The NIC has a default address of 192.168.20.1 and a default gateway of 192.168.20.1.
book.book Page 94 Friday, December 4, 2009 3:20 PM 6 Configure the following IPv4 Properties: • IP Address Source • IP Address • Subnet Mask • Gateway Address 7 Configure the following IPv6 Properties: • IP Address Source • IP Address • Prefix Length • Default Gateway • DNS Address Source • Preferred DNS Server • Alternate DNS Server NOTE: You will be able to configure the IPv4 and IPv6 address details only if you enable the IPv4 and IPv6 properties under Additional Configuration.
book.book Page 95 Friday, December 4, 2009 3:20 PM 5 Click Apply Changes. 6 Click Terminal Mode Settings. In the Terminal Mode Settings window, you can configure terminal mode settings for the serial port. Terminal mode is used for Intelligent Platform Interface Management (IPMI) messaging over the serial port using printable ASCII characters. Terminal mode also supports a limited number of text commands to support legacy, text-based environments.
book.book Page 96 Friday, December 4, 2009 3:20 PM 4 Configure the following details: • Enable Serial Over LAN • Baud Rate • Minimum Privilege Required 5 Click Apply Changes. 6 Click Advanced Settings to further configure BMC. 7 In the Serial Over LAN Configuration Advanced Settings window, you may configure the following information: • Character Accumulate Interval • Character Send Threshold 8 Click Apply Changes.
book.book Page 97 Friday, December 4, 2009 3:20 PM 3 Click User ID to configure a new or existing BMC/iDRAC user. The Remote Access User Configuration window allows you to configure a specific BMC/iDRAC user. 4 Specify the following general information: • Select Enable User to enable the user. • Enter the name for the user in the User Name field. • Select the Change Password check box. • Enter a new password in the New Password field. • Re-enter the new password in the Confirm New Password field.
book.book Page 98 Friday, December 4, 2009 3:20 PM The Platform Events window allows you to take individual action on specific platform events. You can select those events for which you want to take shutdown actions and generate alerts for selected actions. You can also send alerts to specific IP address destinations of your choice. NOTE: You must be logged in with Administrator privileges to configure the BMC Platform Event Filter Alerts.
book.book Page 99 Friday, December 4, 2009 3:20 PM CAUTION: If you select a Platform Event shutdown action other than None or Power Reduction, your system will shut down forcefully when the specified event occurs. This shutdown is initiated by firmware and is done without first shutting down the operating system or any running applications. 6 Select the Generate Alert check box for the alerts to be sent.
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book.book Page 101 Friday, December 4, 2009 3:20 PM Server Administrator Logs 6 Overview Server Administrator allows you to view and manage hardware, alert, and command logs. All users can access logs and print reports from either the Server Administrator home page or from its command line interface. Users must be logged in with Administrator privileges to clear logs or must be logged in with Administrator or Power User privileges to e-mail logs to their designated service contact.
book.book Page 102 Friday, December 4, 2009 3:20 PM • Click Clear Log to erase all events from the log. • Click Save As to save the log content in a .zip file. • Click Refresh to reload the log content in the action window data area. See "Task Buttons" for additional information about using the task buttons.
book.book Page 103 Friday, December 4, 2009 3:20 PM Maintaining the Hardware Log The status indicator icon next to the log name on the Server Administrator homepage will change from normal status ( ) to noncritical status ( ) when the log file reaches 80 percent capacity. Be sure to clear the hardware log when it reaches 80 percent capacity. If the log is allowed to reach 100 percent capacity, the latest events are discarded from the log.
book.book Page 104 Friday, December 4, 2009 3:20 PM Command Log NOTE: If the Command log displays invalid XML data (for example, when XML data generated for the selection is not well formed), click Clear Log and then redisplay the log information. Use the Command log to monitor all of the commands issued by Server Administrator users.
book.book Page 105 Friday, December 4, 2009 3:20 PM 7 Setting Alert Actions Setting Alert Actions for Systems Running Supported Red Hat Enterprise Linux and SUSE Linux Enterprise Server Operating Systems When you set Alert Actions for an event, you can specify the action to Display an alert on the server. To perform this action, Server Administrator writes a message to /dev/console. If the Server Administrator system is running an X Window System, you will not see that message by default.
book.book Page 106 Friday, December 4, 2009 3:20 PM • Redirect stdout and stderr to a file when specifying the application so that you can see any output or error messages. • If you want to execute multiple applications (or commands) for an alert, create a script to do that and put the full path to the script in the Absolute path to the application box. Example 1: ps -ef >/tmp/psout.txt 2>&1 The command in Example 1 executes the application ps, redirects stdout to the file /tmp/psout.
book.book Page 107 Friday, December 4, 2009 3:20 PM Do not set a path to an interactive application (an application that has a Graphical User Interface or which requires user input) in the Absolute path to the application field. The interactive application may not work as expected on some operating systems. NOTE: The full path to both the cmd.exe file and your script file should be specified.
book.book Page 108 Friday, December 4, 2009 3:20 PM To allow interaction with the desktop: 1 Right-click on the DSM SA Data Manager service in the Services control panel and select Properties. 2 In the Log On tab, enable "Allow service to interact with desktop" and click OK. 3 Restart the DSM SA Data Manager service for the change to take effect.
book.book Page 109 Friday, December 4, 2009 3:20 PM Table 7-1. PEF Alert Events (continued) Event Description Chassis Intrusion Detected The system chassis has been opened. Redundancy (PS or Fan) Degraded Redundancy for the fans and/or power supplies has been reduced. Redundancy (PS or Fan) Lost No redundancy remains for the system's fans and/or power supplies. Processor Warning A processor is running at less than peak performance or speed. Processor Failure A processor has failed.
book.book Page 110 Friday, December 4, 2009 3:20 PM Understanding Service Names The service executable and display names of the following services have changed: Table 7-2. Service Names Purpose Service Name Previous Release (prior to 5.
book.book Page 111 Friday, December 4, 2009 3:20 PM A Troubleshooting Login Failure Scenarios You may not be able to login to the Managed System if: • you enter an invalid/incorrect IP address. • you enter incorrect credentials (user name and password). • the Managed System is not powered on. • the Managed System is not reachable due to an invalid IP address or a DNS error. • the Managed System has an untrusted certificate and you do not select the Ignore Certificate Warning in the login page.
book.book Page 112 Friday, December 4, 2009 3:20 PM To force a reinstall: 1 Find out the version of Server Administrator that was previously installed. 2 Download the installation package for that version from the Dell™ Support website at support.dell.com. 3 Locate SysMgmt.msi from the srvadmin\windows\SystemsManagement directory. 4 Type the following command at the command prompt to force a reinstall msiexec /i SysMgmt.
book.book Page 113 Friday, December 4, 2009 3:20 PM Service Name Description Impact of failure Recovery Severity Mechanism Common Service Windows: DSM SA Shared Runs inventory collector at startup to Services perform a Linux: software dsm_om_shrsvc inventory of the (This service runs on system to be the Managed system.) consumed by Server Administrator’s SNMP and CIM providers to perform a remote software update using Dell System Management Console and Dell IT Assistant (ITA).
book.book Page 114 Friday, December 4, 2009 3:20 PM Service Name Description Impact of failure Recovery Severity Mechanism Instrumentation Services Windows: DSM SA Data Manager Monitors the system, provides rapid Linux: access to dsm_sa_datamgrd detailed fault (hosted under and dataeng service) performance (This service runs on information the Managed system.) and allows remote administration of monitored systems, including shutdown, startup, and security.
book.book Page 115 Friday, December 4, 2009 3:20 PM Service Name Description Impact of failure Recovery Severity Mechanism Storage Management Service Windows: mr2kserv The Storage (This service runs on Management the Managed system.) Service provides storage management information and advanced features for configuring a local or remote storage attached to a system. User will not be able to perform storage functions for all supported RAID and nonRAID controllers.
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book.book Page 117 Friday, December 4, 2009 3:20 PM Frequently Asked Questions B This section lists the frequently asked questions about OpenManage™ Server Administrator: NOTE: These questions are not specific to this release of Server Administrator. 1 What is the minimum permission level a user would need to install Server Administrator? You will need to have a minimum permission level of Administrator to install Server Administrator.
book.book Page 118 Friday, December 4, 2009 3:20 PM Note that changing the port number to an invalid or in-use port number might prevent other applications or browsers from accessing Server Administrator on the managed system. See the Dell OpenManage Installation and Security User's Guide for the list of default ports. 6 Can I install Server Administrator on Fedora, College Linux, Mint, Ubuntu, Sabayon or PClinux? No, Server Administrator does not support any of these Operating Systems.
book.book Page 119 Friday, December 4, 2009 3:20 PM For clients/workstations, Server Administrator is not installed, so CIM discovery is used when the target is running the OpenManage Client Instrumentation. For many other devices such as network printers, the standard is still SNMP to communicate with (primarily discover) the device. Devices such as EMC storage have proprietary protocols.
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