Users Guide

Troubleshooting 113
Common Service
Windows: DSM SA
Shared
Services
Linux:
dsm_om_shrsvc
(This service runs on
the Managed system.)
Runs inventory
collector at
startup to
perform a
software
inventory of the
system to be
consumed by
Server
Administrator’s
SNMP and
CIM providers
to perform a
remote software
update using
Dell System
Management
Console and
Dell IT
Assistant (ITA).
Software updates
will not be possible
using ITA. However,
the updates can still
be done locally and
outside of Server
Administrator using
individual Dell
Update packages.
Updates can still be
performed using
3rd party tools (for
example, MSSMS,
Altiris and Novell
ZENworks).
Restart
Service
Wa rn in g
Service Name Description Impact of failure Recovery
Mechanism
Severity
book.book Page 113 Friday, December 4, 2009 3:20 PM