book.book Page 1 Tuesday, July 6, 2010 12:01 PM Dell OpenManage Server Administrator Version 6.
book.book Page 2 Tuesday, July 6, 2010 12:01 PM Notes and Cautions NOTE: A NOTE indicates important information that helps you make better use of your computer. CAUTION: A CAUTION indicates either potential damage to hardware or loss of data and tells you how to avoid the problem. ____________________ Information in this publication is subject to change without notice. © 2010 Dell Inc. All rights reserved. Reproduction of these materials in any manner whatsoever without the written permission of Dell Inc.
book.book Page 3 Tuesday, July 6, 2010 12:01 PM Contents 1 Introduction . Overview . . . . . . . . . . . . . . . . . . . . . . . 9 . . . . . . . . . . . . . . . . . . . . . . . . . 9 Installation . . . . . . . . . . . . . . . . . . . . . . Updating Individual System Components . . . . . 10 . . . . . . . . . . . 10 . . . . . . . . . . . . . . 10 Storage Management Service Instrumentation Service Remote Access Controller Logs . . . . . . . . . . . . . 11 . . . . . . . . . . . . . . . . . .
book.book Page 4 Tuesday, July 6, 2010 12:01 PM VMware ESXi Server 4.X Encryption . . . . . . . . . . . . . . 19 . . . . . . . . . . . . . . . . . . . . . 20 Assigning User Privileges . . . . . . . . . . . . . . . . Creating Server Administrator Users for Supported Red Hat Enterprise Linux and SUSE Linux Enterprise Server Operating Systems . . . . . . . . . . . . . . . . . Editing Server Administrator User Privileges on Linux Operating Systems . . . . . . . . . . . . 22 . . . . .
book.book Page 5 Tuesday, July 6, 2010 12:01 PM 3 Using Server Administrator . . . . . . . . . . Starting Your Server Administrator Session Logging In and Out . . . . . . 43 . . . . . . . . . . . . . . . . . . . 43 Server Administrator Local System Login . . . . . Server Administrator Managed System Login . . . 44 45 . . . . . . . . . . . . . . . . . . . 46 Configuring Security Settings on Systems Running a Supported Microsoft Windows Operating System . . . . . . . . . . . . .
book.book Page 6 Tuesday, July 6, 2010 12:01 PM 4 Server Administrator Services Overview . . . . . . . . . 65 . . . . . . . . . . . . . . . . . . . . . . . . 65 Managing Your System . . . . . . . . . . . . . . . . . . . . . 66 . . . . . . . 67 Managing System/Server Module Tree Objects Server Administrator Home Page System Tree Objects . . . . . . . . . . . . . . . . Unsupported Features in OpenManage Server Administrator . . . . . . . . . . Modular Enclosure . . . . . . 67 . . . . . . . . .
book.book Page 7 Tuesday, July 6, 2010 12:01 PM Setting Platform Event Filter Alerts 6 Server Administrator Logs Overview 99 . . . . . . . . . . . . . . . 101 101 . . . . . . . . . . . . . . . . . . . . . . . . Integrated Features . . . . . . . . . . . . . 101 . . . . . . . . . . . . . . . 102 . . . . . . . . . . . . . . . . . . . 102 . . . . . . . . . . . . . . . . . . . . . . 103 Server Administrator Logs Hardware Log Alert Log 101 . . . . . . . . . . . . . . . . . . .
book.book Page 8 Tuesday, July 6, 2010 12:01 PM Login Failure Scenarios . . . . . . . . . . . . . . . . . Fixing a Faulty Server Administrator Installation on Supported Windows Operating Systems . . . OpenManage Server Administrator Services . B Frequently Asked Questions Index 8 111 . . . 112 . . . . . 113 . . . . . . . . . 117 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
book.book Page 9 Tuesday, July 6, 2010 12:01 PM 1 Introduction Overview Dell OpenManage Server Administrator (OMSA) provides a comprehensive, one-to-one systems management solution in two ways: from an integrated, Web browser-based graphical user interface (GUI) and from a command line interface (CLI) through the operating system. Server Administrator is designed for system administrators to manage systems locally and remotely on a network.
book.book Page 10 Tuesday, July 6, 2010 12:01 PM management station software components. Additionally, you can install Server Administrator on multiple systems through an unattended installation across a network. The Dell OpenManage installer provides installation scripts and RPM packages to install and uninstall Dell OpenManage Server Administrator and other managed system software components on your managed system.
book.book Page 11 Tuesday, July 6, 2010 12:01 PM Remote Access Controller The Remote Access Controller provides a complete remote system management solution for systems equipped with Dell Remote Access Controller (DRAC) or Baseboard Management Controller (BMC)/Integrated Dell Remote Access Controller (iDRAC) solution. The Remote Access Controller provides remote access to an inoperable system, allowing you to get the system up and running as quickly as possible.
book.book Page 12 Tuesday, July 6, 2010 12:01 PM • Deprecated the following operating systems: – Red Hat Enterprise Linux version 5.3 – VMware ESX 3.5 and 4.0 – VMware ESXi 3.5 and 4.0 For the supported operating systems list, see the Dell Systems Software Support Matrix located on the Dell Support website at support.dell.com/manuals. See the Server Administrator context-sensitive online help for more information on features introduced in this release.
book.book Page 13 Tuesday, July 6, 2010 12:01 PM Availability on Supported Operating Systems On supported Microsoft Windows operating systems, Server Administrator supports two systems management standards: CIM/WMI (Windows Management Instrumentation) and SNMP, while on supported Red Hat Enterprise Linux and SUSE Linux Enterprise Server operating systems, Server Administrator supports the SNMP systems management standard.
book.book Page 14 Tuesday, July 6, 2010 12:01 PM Server Administrator Home Page The Server Administrator home page provides easy-to-set up and easy-to-use Web browser-based system management tasks from the managed system or from a remote host through a LAN, dial-up service, or wireless network.
book.book Page 15 Tuesday, July 6, 2010 12:01 PM • The Dell OpenManage Server Administrator Messages Reference Guide lists the messages that are displayed in your Server Administrator home page Alert log or on your operating system’s event viewer. This guide explains the text, severity, and cause of each Instrumentation Service Alert message that Server Administrator issues.
book.book Page 16 Tuesday, July 6, 2010 12:01 PM • The Dell Management Console User’s Guide has information about installing, configuring, and using Dell Management Console. Dell Management Console is a Web-based systems management software that enables you to discover and inventory devices on your network. It also provides advanced functions, such as health and performance monitoring of networked devices and patch management capabilities for Dell systems.
book.book Page 17 Tuesday, July 6, 2010 12:01 PM Setup and Administration 2 Security Management Dell OpenManage Server Administrator provides security through RoleBased Access Control (RBAC), authentication, and encryption for both the Web-based and command line interfaces. Role-Based Access Control RBAC manages security by determining the operations that can be executed by persons in particular roles.
book.book Page 18 Tuesday, July 6, 2010 12:01 PM Table 2-1. User Privileges User Privileges Access Type View Manage User Yes No Power User Yes Yes Administrator Yes Yes Elevated Administrator (Linux only) Yes Yes Privilege Levels to Access Server Administrator Services Table 2-2 summarizes the users who have privileges to access and manage Server Administrator services. Table 2-2.
book.book Page 19 Tuesday, July 6, 2010 12:01 PM process is running. This authentication scheme ensures that all Server Administrator functions, whether accessed through the Server Administrator home page or CLI, are properly authenticated. Microsoft Windows Authentication For supported Microsoft Windows operating systems, Server Administrator authentication uses Integrated Windows Authentication (formerly called NTLM) to authenticate.
book.book Page 20 Tuesday, July 6, 2010 12:01 PM vmware-hostd process. To make sure that authentication works efficiently for your site, perform basic tasks such as setting up users, groups, permissions, and roles, configuring user attributes, adding your own certificates, and determining whether you want to use SSL. NOTE: On systems running VMware ESXi Server 4.1 operating system, to login to Server Administrator, all users require Administrator privileges.
book.book Page 21 Tuesday, July 6, 2010 12:01 PM Adding Users to a Domain on Windows Operating Systems NOTE: You must have Microsoft Active Directory installed on your system to perform the following procedures. See "Using the Active Directory Login" on page 46 for more information about using Active Directory. 1 Navigate to Control Panel Administrative Tools Active Directory Users and Computers.
book.book Page 22 Tuesday, July 6, 2010 12:01 PM Creating Users With User Privileges 1 Run the following command from the command line: useradd -d -g where is not root. NOTE: If does not exist, create it by using the groupadd command. 2 Type passwd and press . 3 When prompted, enter a password for the new user.
book.book Page 23 Tuesday, July 6, 2010 12:01 PM Table 2-4 lists the legends for adding the role definition to the omarolemap file Table 2-4. Legends for adding the role definition in OpenManage Server Administrator User Name Host Name Administrator (+)Group Name Domain User Wildcard (*) Wildcard (*) User [Tab] = \t (tab character) Table 2-5 lists the examples for adding the role definition to the omarolemap file. Table 2-5.
book.book Page 24 Tuesday, July 6, 2010 12:01 PM • Server Administrator uses the default operating system user privilege, if a user is degraded in the omarolemap file. • Do not use the loop back address for , for example: localhost or 127.0.0.1. • After the connection services are restarted and the changes do not take effect for the omarolemap file, see the command log for the errors.
book.book Page 25 Tuesday, July 6, 2010 12:01 PM Disabling Guest and Anonymous Accounts in Supported Windows Operating Systems NOTE: You must be logged in with Administrator privileges to perform this procedure. 1 Open the Computer Management window. 2 In the console tree, expand Local Users and Groups and click Users. 3 Double click Guest or IUSR_system name user account to see the Properties for those users, or right click the Guest or IUSR_system name user account and then choose Properties.
book.book Page 26 Tuesday, July 6, 2010 12:01 PM command line interface (CLI) to enable or disable SNMP Set operations in Server Administrator. For more information about the Server Administrator CLI, see the Dell OpenManage Server Administrator Command Line Interface User's Guide. NOTE: For IT Assistant to retrieve management information from a system running Server Administrator, the community name used by IT Assistant must match a community name on the system running Server Administrator.
book.book Page 27 Tuesday, July 6, 2010 12:01 PM Enabling SNMP Access By Remote Hosts Windows Server 2003, by default, does not accept SNMP packets from remote hosts. For systems running Windows Server 2003, you must configure the SNMP service to accept SNMP packets from remote hosts if you plan to manage the system by using SNMP management applications from remote hosts.
book.book Page 28 Tuesday, July 6, 2010 12:01 PM 5 Click the Security tab to add or edit a community name. a To add a community name, click Add under the Accepted Community Names list. The SNMP Service Configuration window appears. b Type the community name of a system that is able to manage your system (the default is public) in the Community Name text box and click Add. The SNMP Service Properties window appears.
book.book Page 29 Tuesday, July 6, 2010 12:01 PM 7 Set the Community Rights to READ WRITE or READ CREATE, and click OK. The SNMP Service Properties window appears. 8 Click OK to save the changes. Configuring Your System to Send SNMP Traps to a Management Station Server Administrator generates SNMP traps in response to changes in the status of sensors and other monitored parameters.
book.book Page 30 Tuesday, July 6, 2010 12:01 PM Configuring the SNMP Agent on Systems Running Supported Red Hat Enterprise Linux Server Administrator uses the SNMP services provided by the net-snmp SNMP agent. You can configure the SNMP agent to change the community name, enable Set operations, and send traps to a management station. To configure your SNMP agent for proper interaction with management applications such as IT Assistant, perform the procedures described in the following sections.
book.book Page 31 Tuesday, July 6, 2010 12:01 PM The second change is to modify the default access line to give read-only access to the entire MIB tree for the public community.
book.book Page 32 Tuesday, July 6, 2010 12:01 PM 1 Find the line that reads: com2sec publicsec default public or com2sec notConfigUser default public 2 Edit this line, replacing public with the new SNMP community name.
book.book Page 33 Tuesday, July 6, 2010 12:01 PM 2 Edit this line, replacing the first none with all.
book.book Page 34 Tuesday, July 6, 2010 12:01 PM a management station. To configure your SNMP agent for proper interaction with management applications such as IT Assistant, perform the procedures described in the following sections. NOTE: See your operating system documentation for additional details about SNMP configuration. Sever Administrator SNMP Install Actions Server Administrator SNMP communicates with the SNMP agent using the SMUX protocol.
book.book Page 35 Tuesday, July 6, 2010 12:01 PM 2 Edit or copy this line, replacing 127.0.0.1 with the remote host IP address. When edited, the new line should read: rocommunity public IP_address NOTE: You can enable SNMP access from multiple specific remote hosts by adding a rocommunity directive for each remote host. 3 To enable SNMP configuration changes, restart the SNMP agent by typing: /etc/init.
book.book Page 36 Tuesday, July 6, 2010 12:01 PM 2 Edit this line by replacing public with the new SNMP community name. When edited, the new line should read: rocommunity community_name 127.0.0.1 3 To enable SNMP configuration changes, restart the SNMP agent by typing: /etc/init.d/snmpd restart Enabling SNMP Set Operations SNMP Set operations must be enabled on the system running Server Administrator in order to change Server Administrator attributes using IT Assistant.
book.book Page 37 Tuesday, July 6, 2010 12:01 PM 1 Add the following line to the file: trapsink IP_address community_name where IP_address is the IP address of the management station and community_name is the SNMP community name. 2 To enable SNMP configuration changes, restart the SNMP agent by typing: /etc/init.d/snmpd restart Configuring the SNMP Agent on Systems Running Supported VMware ESX 4.X Operating Systems to Proxy VMware MIBs The ESX 4.
book.book Page 38 Tuesday, July 6, 2010 12:01 PM b To enable VMWare SNMP service, run the following command: vicfg-snmp.pl --server --username root --password -E c To view the configuration settings, run the following command: vicfg-snmp.pl --server --username root --password -s After modification, the configuration file looks like this: true public 143.
book.book Page 39 Tuesday, July 6, 2010 12:01 PM 4 Configure the trap destination using the following command: The trapsink specification is required to send traps defined in the proprietary MIBs.
book.book Page 40 Tuesday, July 6, 2010 12:01 PM To configure your ESXi system running Server Administrator to send traps to a management station, perform the following steps: 1 Install the VMware vSphere CLI. 2 Open a command prompt on the system where the VMware vSphere CLI is installed. 3 Change to the directory where the VMware vSphere CLI is installed. The default location on Linux is /usr/bin. The default location on Windows is C:\Program Files\VMware\VMware vSphere CLI\bin.
book.book Page 41 Tuesday, July 6, 2010 12:01 PM You can open the SNMP port by disabling the firewall, opening an entire external network interface in the firewall, or opening the SNMP port for at least one external network interface in the firewall. You can perform this action before or after Server Administrator is started.
book.book Page 42 Tuesday, July 6, 2010 12:01 PM 6 Press to select OK and press . The Firewall Configuration screen appears. 7 Press to select OK and press . The Choose a Tool menu appears. 8 Press to select Quit and press . To open the SNMP port on SUSE Linux Enterprise Server, perform the following steps: 1 Configure SuSEfirewall2 by executing this on a console a.# yast2 firewall 2 Use the arrow keys to navigate to Allowed Services.
book.book Page 43 Tuesday, July 6, 2010 12:01 PM Using Server Administrator 3 Starting Your Server Administrator Session To start a Server Administrator session, click the Dell OpenManage Server Administrator icon on your desktop. The Server Administrator Log in screen displays. The default port for Dell OpenManage Server Administrator is 1311. You can change the port, if required.
book.book Page 44 Tuesday, July 6, 2010 12:01 PM To end your Server Administrator session, click Log Out button, located in the upper-right corner of each Server Administrator home page. NOTE: See the OpenManage Installation and Security User’s Guide for information on Configuring Active Directory on Systems that do not have CLI. Server Administrator Managed System Login This login is available only when you install the Server Administrator Web Server component.
book.book Page 45 Tuesday, July 6, 2010 12:01 PM Method 2 Open your Web browser and type one of the following in the address field and press : https ://hostname:1311 where hostname is the assigned name for the managed node system and 1311 is the default port number or https ://IP address:1311 where IP address is the IP address for the managed system and 1311 is the default port number. You should type https :// (and not http://) in the address field to receive a valid response in your browser.
book.book Page 46 Tuesday, July 6, 2010 12:01 PM NOTE: When you launch Server Administrator using either Mozilla Firefox version 3.0 and 3.5 or Microsoft Internet Explorer version 7.0 or 8.0, an intermediate warning page may appear displaying the problem with security certificate. To ensure system security, it is strongly recommended that you generate a new X.509 certificate, reuse an existing X.509 certificate, or import a root certificate or certificate chain from a Certification Authority (CA).
book.book Page 47 Tuesday, July 6, 2010 12:01 PM For local machine access, you must have an account on the machine with the appropriate privileges (User, Power User, or Administrator). Other users are authenticated against the Microsoft Active Directory. To launch Server Administrator using Single Sign-On authentication against Microsoft Active Directory, the following parameters must also be passed in: authType=ntlm&application=[plugin name] Where plugin name = omsa, ita, etc.
book.book Page 48 Tuesday, July 6, 2010 12:01 PM NOTE: If you have not configured your browser to enable the use of client-side scripting, you might receive a blank screen when logging in to Server Administrator. In this case, an error message is displayed instructing you to configure your browser settings. Internet Explorer 1 In your Web browser, click Tools Internet Options Security. 2 Click the Trusted Sites icon. 3 Click Sites.
book.book Page 49 Tuesday, July 6, 2010 12:01 PM Mozilla Firefox 1 Start your browser. 2 Click Edit Preferences. 3 Click Advanced Scripts and Plugins. 4 Ensure that the Navigator check box is selected under Enable JavaScript for. 5 Click OK to save the new settings. 6 Close the browser. 7 Log in to Server Administrator. The Server Administrator Home Page NOTE: Do not use your Web browser toolbar buttons (such as Back and Refresh) while using Server Administrator.
book.book Page 50 Tuesday, July 6, 2010 12:01 PM Table 3-1 lists the GUI field names and the applicable system, when Server Administrator is installed on the system. Table 3-1.
book.book Page 51 Tuesday, July 6, 2010 12:01 PM Figure 3-2. Sample Server Administrator Home Page — Modular System action tab action tab subcategories global navigation bar system tree action window Clicking an object in the system tree opens a corresponding action window for that object. You can navigate in the action window by clicking action tabs to select major categories and clicking the action tab subcategories to access more detailed information or more focused actions.
book.book Page 52 Tuesday, July 6, 2010 12:01 PM Server Administrator User Interface Differences Across Modular and Non-Modular Systems Table 3-2 lists the availability of Server Administrator features across modular and non-modular systems. A tick mark indicates availability, while a crossout indicates non-availability of the feature. Table 3-2.
book.book Page 53 Tuesday, July 6, 2010 12:01 PM Global Navigation Bar The global navigation bar and its links are available to all user levels in the program. • Clicking Preferences opens the Preferences home page. See "Using the Preferences Home Page." • Clicking Support connects you to the Dell Support website. • Clicking Help opens the context-sensitive online help window. See "Using the Online Help." • Clicking About displays Server Administrator version and copyright information.
book.book Page 54 Tuesday, July 6, 2010 12:01 PM Data Area The data area is located below the action tabs on the right side of the home page. The data area is where you perform tasks or view details about system components. The content of the window depends on the system tree object and action tab that are currently selected. For example, when you select BIOS from the system tree, the Properties tab is selected by default and the version information for the system BIOS appears in the data area.
book.book Page 55 Tuesday, July 6, 2010 12:01 PM information about individual task buttons, click Help on any Server Administrator home page window to view detailed information about the specific window you are viewing. • Clicking Print prints a copy of the open window to your default printer. • Clicking Export generates a text file that lists the values for each data field on the open window. The export file is saved to a location you specify.
book.book Page 56 Tuesday, July 6, 2010 12:01 PM Figure 3-3. Gauge Indicator Using the Online Help Context-sensitive online help is available for every window of the Server Administrator home page. Clicking Help on the global navigation bar opens an independent help window that contains detailed information about the specific window you are viewing. The online help is designed to help guide you through the specific actions required to perform all aspects of the Server Administrator services.
book.book Page 57 Tuesday, July 6, 2010 12:01 PM Like the Server Administrator home page, the Preferences home page has three main areas: • The global navigation bar provides links to general services. – Clicking Back to Server Administrator returns you to the Server Administrator home page.
book.book Page 58 Tuesday, July 6, 2010 12:01 PM Under the Preferences tab, you can: • Enable or disable access to users with User or Power User privileges. • Configure the Command Log Size • Configure SNMP Server Administrator Web Server Preferences When you log in to manage the Server Administrator Web server, the Preferences home page defaults to the User Preferences window under the Preferences tab.
book.book Page 59 Tuesday, July 6, 2010 12:01 PM 3 To add a preselected e-mail recipient, type the e-mail address of your designated service contact in the Mail To: field, and click Apply Changes. NOTE: Clicking Email in any window sends an e-mail message with an attached HTML file of the window to the designated e-mail address. 4 To change the home page appearance, select an alternative value in the skin or scheme fields and click Apply Changes.
book.book Page 60 Tuesday, July 6, 2010 12:01 PM • The SMTP Server name and DNS Suffix for SMTP Server fields specify your company or organization's Simple Mail Transfer Protocol (SMTP) and domain name server (DNS) suffix. To enable Server Administrator to send e-mails, you must type the IP address and DNS suffix for the SMTP Server for your company or organization in the appropriate fields.
book.book Page 61 Tuesday, July 6, 2010 12:01 PM TLS_DHE_DSS_WITH_AES_128_CBC_SHA SSL_DHE_DSS_WITH_3DES_EDE_CBC_SHA • Key Signing Algorithm displays the supported signing algorithms. Select an algorithm from the drop down list. If you select either SHA 512 or SHA 256, ensure that your operating system/browser supports this algorithm. If you select one of these options without the requisite operating system/browser support, Server Administrator displays a cannot display the webpage error.
book.book Page 62 Tuesday, July 6, 2010 12:01 PM You can use this option to: • Generate a new X.509 certificate — Use this option to create a certificate for access to Server Administrator. • Certificate Maintenance — This option selects an existing certificate that your company has title to, and uses this certificate to control access to Server Administrator.
book.book Page 63 Tuesday, July 6, 2010 12:01 PM 1 Open the Services window. 2 Right-click the Dell Systems Management Server Administration (DSM SA) Connection Service icon. 3 Click Start.
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book.book Page 65 Tuesday, July 6, 2010 12:01 PM Server Administrator Services 4 Overview The Dell OpenManage Server Administrator Instrumentation Service monitors the health of a system and provides rapid access to detailed fault and performance information gathered by industry standard systems management agents. The reporting and viewing features allow retrieval of overall health status for each chassis that comprises your system.
book.book Page 66 Tuesday, July 6, 2010 12:01 PM Managing Your System The Server Administrator home page defaults to the System object of the system tree view. The default for the System object opens the Health components under the Properties tab. The Preferences home page defaults to the Access Configuration window under the Preferences tab.
book.book Page 67 Tuesday, July 6, 2010 12:01 PM For detailed information on the Storage Management Service component, see the Dell OpenManage Server Administrator Storage Management User's Guide on the Dell Support website at support.dell.com/manuals. Server Administrator Home Page System Tree Objects Unsupported Features in OpenManage Server Administrator Due to the limitations of the VMware ESXi version 4.
book.book Page 68 Tuesday, July 6, 2010 12:01 PM Modular Enclosure NOTE: For the purposes of Server Administrator, modular enclosure refers to a system that may contain one or more modular systems that appear as a separate Server Module in the system tree. Like a stand-alone Server Module, a Modular Enclosure contains all of the essential components of a system.
book.book Page 69 Tuesday, July 6, 2010 12:01 PM Properties Subtabs: Health | Summary | Asset Information | Auto Recovery Under the Properties tab, you can: • View the current health alert status for hardware and software components in the Main System Chassis/Main System object and the Storage object. • View detailed summary information for all components in the system being monitored. • View and configure asset information for the system being monitored.
book.book Page 70 Tuesday, July 6, 2010 12:01 PM • Shut down the DSM SA Connection Service (Web server). NOTE: Server Administrator is still available using the command line interface (CLI) when the DSM SA Connection Service is shut down. The CLI functions do not require the DSM SA Connection Service to be running.
book.book Page 71 Tuesday, July 6, 2010 12:01 PM • View current Platform Event Filter settings and set the Platform Event Filtering actions to be performed in the event that a system component sensor returns a warning or failure value. You can also use the Configure Destination option to select a destination (IPv4 or IPv6 address) where an alert for a platform event is to be sent. NOTE: Server Administrator does not display the scope ID of the IPv6 address in its graphical user interface.
book.book Page 72 Tuesday, July 6, 2010 12:01 PM • Memory • Network • Ports • Power Management • Power Supplies • Processors • Remote Access • Removable Flash Media • Slots • Temperatures • Voltages NOTE: Hardware performance is supported only on Dell xx0x and above systems. Power supplies is not available on Dell PowerEdge 1900 system. Power management is supported on limited Dell xx0x and above systems. The system/server module may contain one main system chassis or several chassis.
book.book Page 73 Tuesday, July 6, 2010 12:01 PM – Hardware Log – Intrusion – Memory – Network – Power Management – Power Supplies – Processors – Temperatures – Voltages NOTE: Batteries are supported only on Dell PowerEdge x9xx and Dell xx0x systems. Power supplies is not available on Dell PowerEdge 1900 system. Power management is supported on limited Dell xx0x systems. • View information about the main system chassis attributes.
book.book Page 74 Tuesday, July 6, 2010 12:01 PM Alert Management Under the Alert Management tab, you can configure the alerts that you want to take effect in case of a battery warning or critical/failure event. BIOS Click the BIOS object to manage key features of your system's BIOS.
book.book Page 75 Tuesday, July 6, 2010 12:01 PM NOTE: The NIC configuration information within the Server Administrator BIOS setup may be inaccurate for embedded NICs. Using the BIOS setup screen to enable or disable NICs might produce unexpected results. It is recommended that you perform all configurations for embedded NICs through the actual System Setup screen that is available by pressing while a system is booting.
book.book Page 76 Tuesday, July 6, 2010 12:01 PM Firmware Click the Firmware object to manage your system firmware. Firmware consists of programs or data that have been written to ROM. Firmware can boot and operate a device. Each controller contains firmware that helps provide the controller's functionality. The Firmware object action window can have the following tab, depending on the user's group privileges: Properties.
book.book Page 77 Tuesday, July 6, 2010 12:01 PM system's chassis. The Intrusion object action window can have the following tabs, depending on the user's group privileges: Properties and Alert Management. Properties Subtab: Intrusion Under the Properties tab, you can view the chassis intrusion status.
book.book Page 78 Tuesday, July 6, 2010 12:01 PM Alert Management Subtabs: Alert Actions | SNMP Traps Under the Alert Management tab, you can: • View current alert actions settings and set the alert actions that you want to be performed in the event that a memory module returns a warning or failure value. • View current SNMP trap alert thresholds and set the alert threshold levels for memory modules.
book.book Page 79 Tuesday, July 6, 2010 12:01 PM Ports Click the Ports object to manage your system's external ports. Server Administrator monitors the status of each external port present in your system. The Ports object action window can have the following tab, depending on the user's group privileges: Properties. Properties Subtab: Information Under the Properties tab, you can view information about your system's internal and external ports.
book.book Page 80 Tuesday, July 6, 2010 12:01 PM Alert Management Subtabs: Alert Actions | SNMP Traps Use the Alert Actions tab to set system alert actions for various system events like System Power Probe Warning and System Peak Power. Use the SNMP Traps tab to configure SNMP traps for your system. Certain Power Management features may be available only on systems enabled with the Power Management Bus (PMBus). Power Supplies Click the Power Supplies object to manage your system’s power supplies.
book.book Page 81 Tuesday, July 6, 2010 12:01 PM • View current SNMP trap alert thresholds and set the alert threshold levels for system power watts. The selected traps are triggered if the system generates a corresponding event at the selected severity level. NOTE: The System Peak Power trap generates events only for informational severity. Processors Click the Processors object to manage your system's microprocessor(s).
book.book Page 82 Tuesday, July 6, 2010 12:01 PM NOTE: BMC is supported in Dell PowerEdge x8xx and x9xx systems and iDRAC is supported in Dell xx0x and xx1x systems only. NOTE: If an application other than Server Administrator is used to configure the BMC/iDRAC while Server Administrator is running, the BMC/iDRAC configuration data displayed by Server Administrator may become asynchronous with the BMC/iDRAC.
book.book Page 83 Tuesday, July 6, 2010 12:01 PM Users Subtab: Users Under the Users tab, you can modify the remote access user configuration. You can add, configure, and view information about Remote Access Controller users. NOTE: On the Dell PowerEdge x9xx systems: - Ten user IDs are displayed. If a DRAC card is installed, sixteen user IDs are displayed. - Serial Over LAN Payload column is displayed.
book.book Page 84 Tuesday, July 6, 2010 12:01 PM Slots Click the Slots object to manage the connectors or sockets on your system board that accept printed circuit boards, such as expansion cards. The Slots object action window has a Properties tab. Properties Subtab: Information Under the Properties tab, you can view information about each slot and installed adapter.
book.book Page 85 Tuesday, July 6, 2010 12:01 PM • View current SNMP trap alert thresholds and set the alert threshold levels for temperature probes. The selected traps are triggered if the system generates a corresponding event at the selected severity level. NOTE: You can set minimum and maximum temperature probe threshold values for an external chassis to whole numbers only.
book.book Page 86 Tuesday, July 6, 2010 12:01 PM Software Click the Software object to view detailed version information about the managed system's essential software components, such as the operating system and the systems management software. The Software object action window has the following tab, depending on the user's group privileges: Properties. Properties Subtab: Summary Under the Properties tab, you can view a summary of the monitored system's operating system and system management software.
book.book Page 87 Tuesday, July 6, 2010 12:01 PM Properties Subtab: Health Under the Properties tab, you can view the health or status of attached storage components and sensors such as array subsystems and operating system disks. Managing Preferences: Home Page Configuration Options The left pane of the Preferences home page (where the system tree is displayed on the Server Administrator home page) displays all available configuration options in the system tree window.
book.book Page 88 Tuesday, July 6, 2010 12:01 PM • Configure the SMTP server address and Bind IP address in either the IPv4 or IPv6 addressing mode. • Perform X.509 certificate management by generating a new X.509 certificate, reusing an existing X.509 certificate, or importing a root certificate or certificate chain from a Certification Authority (CA). For more information about certificate management, see "X.509 Certificate Management" on page 61.
book.book Page 89 Tuesday, July 6, 2010 12:01 PM Working With Remote Access Controller 5 NOTE: Baseboard Management Controller (BMC) is supported on Dell PowerEdge x8xx and x9xx systems and the Integrated Dell Remote Access Controller (iDRAC) is supported on Dell xx0x and xx1x systems. Overview This chapter provides information on accessing and using the remote access features of BMC/iDRAC and DRAC.
book.book Page 90 Tuesday, July 6, 2010 12:01 PM You can log in to the Remote Access Controller through the Server Administrator home page or by directly accessing the controller's IP address using a supported browser. When using the Remote Access Controller, you can click Help on the global navigation bar for more detailed information about the specific window you are viewing.
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book.book Page 93 Tuesday, July 6, 2010 12:01 PM 3 Click LAN. The LAN Configuration window appears. NOTE: BMC/iDRAC management traffic does not function properly if the LAN on motherboard (LOM) is teamed with any network adapter add-in-cards. 4 Configure the following NIC configuration details: – Enable NIC (this option is available on Dell PowerEdge x9xx systems and when DRAC is installed. Select this option for NIC teaming. In Dell PowerEdge x9xx systems, you can team NICs for added redundancy.
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book.book Page 95 Tuesday, July 6, 2010 12:01 PM 3 Click Serial Port. The Serial Port Configuration window appears. 4 Configure the following details: – Connection Mode Setting – Baud Rate – Flow Control – Channel Privilege Level Limit 5 Click Apply Changes. 6 Click Terminal Mode Settings. In the Terminal Mode Settings window, you can configure terminal mode settings for the serial port.
book.book Page 96 Tuesday, July 6, 2010 12:01 PM Configuring the Remote Access Device to use a Serial Over LAN Connection You can configure the BMC/iDRAC for communication over a serial over LAN (SOL) connection. To do this: 1 Click the Modular Enclosure System/Server Module Main System Chassis/Main System Remote Access. 2 Click the Configuration tab. 3 Click Serial Over LAN. The Serial Over LAN Configuration window appears.
book.book Page 97 Tuesday, July 6, 2010 12:01 PM 4 Configure the IPv4 and IPv6 properties as Enabled or Disabled. 5 Click Apply Changes. Configuring Remote Access Device Users Remote access device users can be configured using the Remote Access page. To access this page: 1 Click the Modular Enclosure System/Server Module Main System Chassis/Main System Remote Access object. 2 Click the Users tab. The Remote Access Users window displays information about users that can be configured as BMC/iDRAC users.
book.book Page 98 Tuesday, July 6, 2010 12:01 PM 8 Click Back to Remote Access User Window to go back to the Remote Access Users window. NOTE: Six additional user entries are configurable when DRAC is installed. This results in a total of 16 users. The same username and password rules apply to BMC/iDRAC and RAC users. When DRAC/iDRAC6 is installed, all the 16 users entries are allocated to DRAC.
book.book Page 99 Tuesday, July 6, 2010 12:01 PM 5 Select one of the following actions: • None Takes no action when the operating system is hung or has crashed. • Reboot System Shuts down the operating system and initiates system startup, performing BIOS checks and reloading the operating system. • Power Cycle System Turns the electrical power to the system off, pauses, turns the power on, and reboots the system.
book.book Page 100 Tuesday, July 6, 2010 12:01 PM 2 Click the number of the destination you want to configure. NOTE: The number of destinations that you can configure on a given system may vary. 3 Select the Enable Destination check-box. 4 Click Destination Number to enter an individual IP address for that destination. This IP address is the IP address to which the platform event alert is sent.
book.book Page 101 Tuesday, July 6, 2010 12:01 PM Server Administrator Logs 6 Overview Server Administrator allows you to view and manage hardware, alert, and command logs. All users can access logs and print reports from either the Server Administrator home page or from its command line interface. Users must be logged in with Administrator privileges to clear logs or must be logged in with Administrator or Power User privileges to e-mail logs to their designated service contact.
book.book Page 102 Tuesday, July 6, 2010 12:01 PM • Click Clear Log to erase all events from the log. • Click Save As to save the log content in a .zip file. • Click Refresh to reload the log content in the action window data area. See "Task Buttons" for additional information about using the task buttons.
book.book Page 103 Tuesday, July 6, 2010 12:01 PM Maintaining the Hardware Log The status indicator icon next to the log name on the Server Administrator homepage changes from normal status ( ) to noncritical status ( ) when the log file reaches 80 percent capacity. Be sure to clear the hardware log when it reaches 80 percent capacity. If the log is allowed to reach 100 percent capacity, the latest events are discarded from the log.
book.book Page 104 Tuesday, July 6, 2010 12:01 PM Command Log NOTE: If the Command log displays invalid XML data (for example, when XML data generated for the selection is not well formed), click Clear Log and then redisplay the log information. Use the Command log to monitor all of the commands issued by Server Administrator users.
book.book Page 105 Tuesday, July 6, 2010 12:01 PM 7 Setting Alert Actions Setting Alert Actions for Systems Running Supported Red Hat Enterprise Linux and SUSE Linux Enterprise Server Operating Systems When you set alert actions for an event, you can specify the action to display an alert on the server. To perform this action, Server Administrator sends a message to /dev/console. If the Server Administrator system is running an X Window System, you do not see that message by default.
book.book Page 106 Tuesday, July 6, 2010 12:01 PM • Redirect stdout and stderr to a file when specifying the application so that you can see any output or error messages. • If you want to execute multiple applications (or commands) for an alert, create a script to do that and put the full path to the script in the Absolute path to the application box. Example 1: ps -ef >/tmp/psout.txt 2>&1 The command in Example 1 executes the application ps, redirects stdout to the file /tmp/psout.
book.book Page 107 Tuesday, July 6, 2010 12:01 PM Do not set a path to an interactive application (an application that has a Graphical User Interface or which requires user input) in the Absolute path to the application field. The interactive application may not work as expected on some operating systems. NOTE: The full path to both the cmd.exe file and your script file should be specified.
book.book Page 108 Tuesday, July 6, 2010 12:01 PM To allow interaction with the desktop: 1 Right-click on the DSM SA Data Manager service in the Services control panel and select Properties. 2 In the Log On tab, enable Allow service to interact with desktop and click OK. 3 Restart the DSM SA Data Manager service for the change to take effect.
book.book Page 109 Tuesday, July 6, 2010 12:01 PM Table 7-1. PEF Alert Events (continued) Event Description Chassis Intrusion Detected The system chassis has been opened. Redundancy (PS or Fan) Degraded Redundancy for the fans and/or power supplies has been reduced. Redundancy (PS or Fan) Lost No redundancy remains for the system's fans and/or power supplies. Processor Warning A processor is running at less than peak performance or speed. Processor Failure A processor has failed.
book.book Page 110 Tuesday, July 6, 2010 12:01 PM Understanding Service Names The service executable and display names of the following services have changed: Table 7-2. Service Names Purpose Service Name Previous Release (prior to 5.
book.book Page 111 Tuesday, July 6, 2010 12:01 PM A Troubleshooting Connection Service Failure On Red Hat Enterprise Linux, when SELinux is set to enforced mode, the Dell Systems Management Server Administrator (DSM SA) Connection service fails to start. Perform any one of the following steps and start this service: • Set SELinux to Disabled mode or to Permissive mode. • Change the SELinux allow_execstack property to ON state.
book.book Page 112 Tuesday, July 6, 2010 12:01 PM • The small footprint CIM broker daemon (SFCBD) service on the VMware ESX/ESXi system is not running. • The Web Server Management Service on the managed system is not running. • You enter the IP address of the managed system and not the hostname, when you don’t check the Ignore Certificate Warning Check box. • The WinRM Authorization feature (Remote Enablement) is not configured in the managed system.
book.book Page 113 Tuesday, July 6, 2010 12:01 PM msiexec /i SysMgmt.msi REINSTALL=ALL REINSTALLMODE=vamus 5 Select Custom Setup and choose all the features that were originally installed. If you are not sure which features were installed, select all features and perform the installation. NOTE: If you have installed Server Administrator in a non-default directory, ensure to change it in the Custom Setup as well.
book.book Page 114 Tuesday, July 6, 2010 12:01 PM Table A-1. OpenManage Server Administrator Services (continued) Service Name Description Impact of failure Recovery Severity Mechanism Common Service Windows: DSM SA Shared Runs inventory collector at startup to Services perform a Linux: software dsm_om_shrsvc inventory of the (This service runs on system to be the Managed system.
book.book Page 115 Tuesday, July 6, 2010 12:01 PM Table A-1. OpenManage Server Administrator Services (continued) Service Name Description Impact of failure Recovery Severity Mechanism Instrumentation Services Windows: DSM SA Data Manager Monitors the system, provides rapid Linux: access to dsm_sa_datamgrd detailed fault (hosted under and dataeng service) performance (This service runs on information the Managed system.
book.book Page 116 Tuesday, July 6, 2010 12:01 PM Table A-1. OpenManage Server Administrator Services (continued) Service Name Description Impact of failure Recovery Severity Mechanism Storage Management Service Windows: mr2kserv The Storage (This service runs on Management the Managed system.) Service provides storage management information and advanced features for configuring a local or remote storage attached to a system.
book.book Page 117 Tuesday, July 6, 2010 12:01 PM Frequently Asked Questions B This section lists the frequently asked questions about Dell OpenManage Server Administrator: NOTE: These questions are not specific to this release of Server Administrator. 1 What are the tasks that need to be performed after adding a VMware ESX 4.1 operating system to the active directory domain? After adding a VMware ESX 4.
book.book Page 118 Tuesday, July 6, 2010 12:01 PM 4 How do I determine what is the latest version of Server Administrator available for my system? Log on to: support.dell.comEnterprise ITManualsSoftware Systems Management Dell OpenManage Server Administrator The latest documentation version reflects the version of OpenManage Server Administrator available for you.
book.book Page 119 Tuesday, July 6, 2010 12:01 PM 9 Is SNMP Required for ITA Discovery, inventory and software updates on PowerEdge systems? Can CIM be used by itself for discovery, inventory, and updates or is SNMP required? ITA communicating with Linux systems: SNMP is required on the Linux system for discovery, status polling and inventory.
book.book Page 120 Tuesday, July 6, 2010 12:01 PM 11 Does an Underscore character in the domain name cause Server Admin login issues? Yes, an underscore character in the domain name is invalid. All other special characters (except the hyphen) are invalid too. Use only caseinsensitive alphabets and numerals.
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book.book Page 123 Tuesday, July 6, 2010 12:01 PM logging out, Server Administrator, 43 logs, 70 about, 101-102, 105 alert log, 103 command log, 104 features, 101 hardware log, 102 server, 11 N navigation bar, of home page, 53 network properties, RAC, 98 network, managing, 78 Non-Masking Interrupt, 73 O online help, using, 56 M manage current, 75 intrusion, 76 memory devices, 77 ports, 79 processors, 81 system, 66 temperatures, 84 management alert, 70-78, 80-81, 84-85 certificate, X.
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