Users Guide

Frequently Asked Questions 121
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Frequently Asked Questions
This section lists the frequently asked questions about Dell OpenManage
Server Administrator:
NOTE: These questions are not specific to this release of Server Administrator.
1 Why does ESXi 4.x (4.0 U3) and ESXi 5.x host rebooting functionality fail
from OpenManage Server Administrator?
This issue is due to VMware stand-alone license (SAL) key. See the
Knowledge Base article at
kb.vmware.com/kb/1026060 for more
information.
2 What are the tasks that need to be performed after adding a VMware ESX
4.0 U3 and ESX 4.1 U2 operating system to the active directory domain?
After adding a VMware ESX 4.0 U3 and ESX 4.1 U2 operating system to
the Active Directory domain, an Active Directory user must do the
following:
• Log in to the Server Administrator while using the VMware ESX 4.0
U3 and ESX 4.1 U2 operating system as a Server Administrator and
restart the DSM SA Connection Service.
• Log in to the Remote Node while using the VMware ESX 4.0 U3 and
ESX 4.1 U2 operating system as a Remote Enablement Agent. Wait
for approximately 5 minutes for the sfcbd process to add the
permission to the new user.
3 What is the minimum permission level a user would need to install Server
Administrator?
You need to have a minimum permission level of Administrator to install
Server Administrator. Power Users and Users do not have permissions to
install Server Administrator.
4 Is there an upgrade path required to install Server Administrator ?
For systems that have Server Administrator version 4.3, you must upgrade
to a 6.x version and then to version 7.x. For systems that have a version
older than 4.3, you must first upgrade to version 4.3, then to a 6.x version,
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