User's Manual

Troubleshooting 291
Resolution: Perform a Rescan Controller. When the rescan is complete,
select each physical disk that is Offline and perform a Remove Dead
Segments task. You must remove the dead segments before the physical
disk can be brought back online. The dead segments are caused by the
failure or removal of the shared physical disk.
NOTE: It is recommended that you avoid using the same physical disks for both
redundant and non-redundant virtual disks.
Specific Problem Situations and Solutions
This section contains additional trouble-shooting problem areas. Topics
include:
• Physical Disk is Offline or Displays an Error Status
• A Disk is Marked as Failed When Rebuilding in a Cluster Configuration
• A Disk on a PERC 4/Di Controller Does not Return Online after a Prepare
to Remove
• Receive a “Bad Block” Alert with “Replacement,” “Sense,” or “Medium”
Error
• Read and Write Operations Experience Problems
• I/O Stops When a Redundant Channel Fails
• A Task Menu Option is Not Displayed
• A Corrupt Disk or Drive Message Suggests Running autocheck During a
Reboot
• Erroneous Status and Error Messages after a Windows Hibernation
• Storage Management May Delay Before Updating Temperature Probe
Status
• Storage Management May Delay Displaying Storage Devices After Reboot
• You are Unable to Log into a Remote System
• Cannot Connect to Remote System Running Windows Server 2003
• Reconfiguring a Virtual Disk Displays Error in Mozilla Browser
• Physical Disks Display Under Connector Not Enclosure Tree Object