User's Manual

296 Troubleshooting
Cannot Connect to Remote System Running Windows Server 2003
When connecting to a remote system running Windows Server 2003, log into
the remote system using an account that has administrator privileges. By
default, Windows Server 2003 does not allow anonymous (null) connections
to access the SAM user accounts. Therefore, if you are attempting to connect
using an account that has a blank or
null password, the connection may fail.
Reconfiguring a Virtual Disk Displays Error in Mozilla Browser
When reconfiguring a virtual disk using the Mozilla browser, the following
error message may display:
Although this page is encrypted, the information you
have entered is to be sent over an unencrypted
connection and could easily be read by a third party.
You can disable this error message by changing a Mozilla browser setting. To
disable this error message:
1
Select Edit and then Preferences .
2 Click Privacy and Security .
3 Click SSL .
4 Uncheck the “Sending form data from an unencrypted page to an
unencrypted page” option.
Physical Disks Display Under Connector Not Enclosure Tree Object
Storage Management polls the status of physical disks at frequent intervals.
When the physical disk is located in an enclosure, Storage Management uses
the data reported by the SCSI Enclosure Processor (SEP) to ascertain the
status of the physical disk. In the event that the SEP is not functioning,
Storage Management is still able to poll the status of the physical disk, but
Storage Management is not able to identify the physical disk as being located
in the enclosure. In this case, Storage Management displays the physical disk
directly below the Connector object in the tree view and not under the
enclosure object.
You can resolve this problem by restarting the Server Administrator service or
by rebooting the system. For more information on restarting the Server
Administrator service, see the Dell OpenManage™ Server Administrator User’s
Guide.