Users Guide

Frequently Asked Questions

This section lists the frequently asked questions about Server Administrator.

NOTE: The following questions are not specific to this release of Server Administrator.

1. Why does ESXi 4.x (4.0 U3) and ESXi 5.x host rebooting functionality fail from Server

Administrator?

This issue is due to VMware stand-alone license (SAL) key. For more information, see the knowledge

base article at kb.vmware.com/kb/kb1026060.

2. What are the tasks to be performed after adding a VMware ESX 4.0 U3 or ESX 4.1 U2 operating

system to the Active Directory domain?

After adding a VMware ESX 4.0 U3 and ESX 4.1 U2 operating system to the Active Directory domain,

an Active Directory user must:

a. Log in to Server Administrator on the system running the VMware ESX 4.0 U3 and ESX 4.1 U2

operating system and restart the DSM SA Connection Service.

b. Log in to the Remote Node while using the VMware ESX 4.0 U3 and ESX 4.1 U2 operating

system as a Remote Enablement Agent. Wait for approximately 5 minutes for the sfcbd process

to add the permission to the new user.

3. What is the minimum permission level required to install Server Administrator?

To install Server Administrator, you must have Administrator level privileges. Power Users and Users

do not have permission to install Server Administrator.

4. Is there an upgrade path required to install Server Administrator?

For systems that are running Server Administrator version 4.3, upgrade to a 6.x version and then to

version 7.x. For systems running a version prior to 4.3, upgrade to version 4.3, then to a 6.x version,

and then to version 7.x (x indicates the version of Server Administrator you want to upgrade to).

5. How do I determine what is the latest version of Server Administrator available for my system?

Log on to: support.dell.com → Software & Security → Enterprise System Management →

OpenManage Server Administrator.

All the available versions of Server Administrator is displayed on the page.

6. How do I know what version of Server Administrator is running on my system?

After logging in to Server Administrator, navigate to Properties → Summary. You can find the version

of Server Administrator installed on your system in the Systems Management column.

7. Are there other ports users can use apart from 1311?

Yes, you can set your preferred https port. Navigate to Preferences → General Settings → Web

Server →HTTPS Port

Instead of Use default, select the Use radio button to set your preferred port.

NOTE: Changing the port number to an invalid or in-use port number may prevent other

applications or browsers from accessing Server Administrator on the managed system. For the

list of default ports, see the Server Administrator Installation Guide available at dell.com/

openmanagemanuals.