Release Notes
Issues for Remote Access 
NOTE: The Remote Access Service is supported on 11th generation of PowerEdge servers only. The 
following subsections list the currently known issues regarding implementation and operation of your 
RAC and the Remote Access Service in Server Administrator. 
Limitations of Server Administrator on all Operating Systems 
•  The Server Administrator user interface and commands related to "local authentication enable" are 
not applicable for RAC firmware 3.20. The Active Directory authentication feature replaces the 
"local operating system authentication" feature in this version of firmware. Due to this change, the 
following commands return errors: 
"racadm localauthenable" 
"omconfig rac authentication" 
•  Due to fluctuations in the watchdog timer, the "Last Crash Screen" may not be captured when the 
Automatic System Recovery is set to a value of less than 30 seconds. To ensure the correct 
functioning of the "Last Crash Screen" feature, set the System Reset Timer to at least 30 seconds. 
•  DF132894: The cfgDNSServer1 and cfgDNSServer2 properties of group cfgLanNetworking may be 
set to identical values while swapping addresses. Some performance may be lost temporarily 
during the swapping. The cfgLanNetworking group is configured using the "racadm config" 
command. 
•  The remote access controller uses FTP protocol to perform some of the Server Administrator 
commands. If a firewall is installed in the system, it may cause these commands to fail. 
The following Server Administrator CLI commands use FTP protocol to communicate with the 
RAC: 
o 
"
omconfig rac uploadcert" 
o  "omconfig rac generatecert" 
The following racadm commands use FTP protocol to communicate with the RAC: 
o  "racadm sslcertupload" 
o  "racadm sslcsrgen" 
o  "racadm fwupdate" 
•  If the RAC configuration is reset to factory defaults using the "racadm racresetcfg" command, the 
RAC configuration tab in Server Administrator does not reflect the reset configuration settings until 
the system reboots. Also, the RAC configuration page in Server Administrator cannot be used to 
make any configuration changes until the system reboots. 
•  The RAC does not support local RAC user IDs with special characters. When adding a local RAC 
user, use only alphanumeric characters for the user name. 
•  While the RAC is being reset, the Instrumentation Service cannot read sensor data for certain 
systems. As a result, the voltage, temperature, and other probes may not be visible on the Server 
Administrator home page until the RAC has completed resetting. 
•  The RAC may not send traps when your system is locked up. To enable traps to be sent when the 
system is locked, configure the watchdog timer using the Server Administrator GUI. On the GUI, 
click the "Properties" tab and ensure that "Auto Recovery" is selected. The default value of the 
"Action On Hung Operating System Detection" setting is "None". "None" indicates that detection 
will not be performed. 
•  RAC firmware 2.0 and later does not support passwords with special characters (non- 
alphanumeric) only for RAC user IDs logging in using the Web-based interface (with Local RAC 
Authentication). You cannot log on to RAC, if you created RAC user IDs using previous versions of 
the firmware or using Server Administrator that is running version 2.0 firmware on the managed 
system. 










