Users Guide

Service Name Description Impact of Failure Recovery Mechanism Severity
NOTE: Inventory Collector is required to update Dell consoles using Dell Update packages.
NOTE: Some of the Inventory Collector features are not supported on Server Administrator (64–bit).
Windows: SM SA Data
Manager Linux:
dsm_sa_datamgrd
(hosted under dataeng
service) (This service
runs on the managed
system.)
Monitors the system,
provides rapid access to
detailed fault and
performance information
and allows remote
administration of
monitored systems,
including shutdown,
startup, and security.
Users are not able to
congure/view the
hardware level details on
GUI/CLI without these
services running.
Restart the service Critical
SM SA Event Manager
(Windows) Linux:
dsm_sa_eventmgrd
(hosted under dataeng
service) (This service
runs on the managed
system.
Provides operating
system and le event
logging service for
systems management and
is also used by event log
analyzers.
If this service is stopped,
event logging features do
not function properly
Restart the service Warning
Linux: dsm_sa_snmpd
(hosted under dataeng
service) (This service
runs on the managed
system.)
Data Engine Linux SNMP
Interface
SNMP get/set/trap
request is not functional
from a management
station.
Restart the service Critical
Windows: mr2kserv
(This service runs on the
managed system.)
The Storage Management
Service provides storage
management information
and advanced features
for conguring local or
remote storage attached
to a system.
Users are unable to
perform storage functions
for all supported RAID
and non-RAID controllers.
Restart the service Critical
72 Troubleshooting