book.book Page 1 Tuesday, January 8, 2008 3:04 PM Dell™ OpenManage™ Software Quick Installation Guide w w w. d e l l . c o m | s u p p o r t . d e l l .
book.book Page 2 Tuesday, January 8, 2008 3:04 PM Notes and Notices NOTICE: A NOTICE indicates either potential damage to hardware or loss of data and tells you how to avoid the problem. NOTE: A NOTE indicates important information that helps you make better use of your computer. ______________ Information in this document is subject to change without notice. © 2008 Dell Inc. All rights reserved. Reproduction in any manner whatsoever without the written permission of Dell Inc. is strictly forbidden.
book.book Page 3 Tuesday, January 8, 2008 3:04 PM Contents Maximizing the Value of Your Dell System . . . Dell OpenManage Subscription Service Kit . . Dell Systems Management Tools and Documentation DVD Directories and Contents . Systems Management Software Overview . . . Installing Your Operating System Using Dell Systems Build and Update Utility . . . . . . . . Installing Systems Management Software on a Managed System . . . . . . . . . . . . . . .
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book.book Page 5 Tuesday, January 8, 2008 3:04 PM The Dell OpenManage Software Quick Installation Guide is available on the Dell Systems Management Tools and Documentation DVD in English, French, German, Spanish, Japanese, and Simplified Chinese. Maximizing the Value of Your Dell System Use the supplied DVDs to quickly get your system up and running. You will get consistent, reliable results and ensure trouble-free operation.
book.book Page 6 Tuesday, January 8, 2008 3:04 PM • Utilities, drivers, and diagnostics — Allows you to view and create Dell software driver and diagnostic diskettes. • Systems Management — Installs Dell OpenManage™ software applications to help ensure maximum reliability and availability of your systems. These applications provide the tools needed to remotely monitor, diagnose, and update your systems.
book.book Page 7 Tuesday, January 8, 2008 3:04 PM The Dell Server Updates DVD is not available to customers who have not subscribed to the subscription service. Dell Systems Management Tools and Documentation DVD Directories and Contents The Dell Systems Management Tools and Documentation DVD contains the following directories: • The Dell Systems Build and Update Utility resides at the root of the DVD.
book.book Page 8 Tuesday, January 8, 2008 3:04 PM including Dell OpenManage IT Assistant (in the ManagementStation directory), Dell Remote Access Controller Tools (in the ManagementStation directory), Baseboard Management Controller Management Utility Console (BMC Utilities) (in the ManagementStation directory), and Active Directory Snap-in Utility (in the ManagementStation directory).
book.book Page 9 Tuesday, January 8, 2008 3:04 PM Compare the contents of your system accessories box with the packing slip or invoice enclosed with your system. If any components are missing or damaged, call Dell within 30 days of the invoice date for a free replacement. For more information, see "Obtaining Technical Assistance." Systems Management Software Overview Dell OpenManage systems management software is a suite of application programs for Dell systems.
book.book Page 10 Tuesday, January 8, 2008 3:04 PM Table 1-1 describes the Dell OpenManage products. Table 1-1.
book.book Page 11 Tuesday, January 8, 2008 3:04 PM Table 1-1. Dell OpenManage Systems Management Software Applications (continued) Function Software Product Local system Server management, Administrator including RAID configuration and management DVD Name Description and DVD Path Dell Systems Management Tools and Documentation DVD A management solution for Dell systems that provides a consolidated and consistent way to monitor, configure, and manage individual Dell systems.
book.book Page 12 Tuesday, January 8, 2008 3:04 PM Table 1-1.
book.book Page 13 Tuesday, January 8, 2008 3:04 PM Table 1-1.
book.book Page 14 Tuesday, January 8, 2008 3:04 PM Table 1-1.
book.book Page 15 Tuesday, January 8, 2008 3:04 PM Table 1-1. Dell OpenManage Systems Management Software Applications (continued) Function Software Product DVD Name Description and DVD Path Status and reporting IT Assistant Dell Systems Management Tools and Documentation DVD Located at the \SYSMGMT\ ManagementSt ation\windows\ ManagementSt ation directory A systems management console program, usually installed on one management station to collect information and provide a view of all
book.book Page 16 Tuesday, January 8, 2008 3:04 PM Table 1-1.
book.book Page 17 Tuesday, January 8, 2008 3:04 PM Table 1-1. Dell OpenManage Systems Management Software Applications (continued) Function Software Product Remote RAC Utility management DVD Name Description and DVD Path Dell Systems Management Tools and Documentation DVD This software solution performs the following functions: • Helps improve the overall availability of Dell systems • Provides remote access to an Located at the inoperable system, allowing \SYSMGM
book.book Page 18 Tuesday, January 8, 2008 3:04 PM Table 1-1. Dell OpenManage Systems Management Software Applications (continued) Function Software Product BMC Remote management Management (continued) Utility (BMU) DVD Name Description and DVD Path Dell Systems Management Tools and Documentation DVD Located at the \SYSMGMT\ ManagementSt ation\windows\ ManagementSt ation directory.
book.book Page 19 Tuesday, January 8, 2008 3:04 PM Table 1-1. Dell OpenManage Systems Management Software Applications (continued) Function Software Product DVD Name Description and DVD Path Management of Dell-specific Microsoft Active Directory® objects Active Directory Snap-in Utility Dell Systems Management Tools and Documentation DVD Provides an extension snap-in to the Microsoft Active Directory. This allows you to manage Dell-specific Active Directory objects.
book.book Page 20 Tuesday, January 8, 2008 3:04 PM Table 1-1.
book.book Page 21 Tuesday, January 8, 2008 3:04 PM Table 1-1. Dell OpenManage Systems Management Software Applications (continued) Function Software Product DVD Name Description and DVD Path Software updates Server Update Utility (SUU) and Dell Update Packages (DUPs) Dell Server Updates DVD Shipped only with the subscription service kit Provides newer versions of drivers, firmware, and software for your system through the SUU and DUP.
book.book Page 22 Tuesday, January 8, 2008 3:04 PM 2 Read and accept the software license agreement to continue. If a message appears and states that bootable drives do not exist or that an operating system was not found, then an operating system has not been installed on your system. Have your operating system CD available and continue with the next steps. If an operating system has been preinstalled on your system, it is not necessary to continue with this process.
book.book Page 23 Tuesday, January 8, 2008 3:04 PM • Optical Media (DVD) Check Checks if the DVD is created correctly and validates the content. • Skip Optical Media (DVD) Boot - Boot to Hard Drive Boots from the hard drive and verifies if an operating system is installed on your system. If an operating system is not installed on your system, boots from the DVD. NOTE: If you do not select an option within 10 seconds, the system automatically boots through the DVD.
book.book Page 24 Tuesday, January 8, 2008 3:04 PM For additional information about installing RAID, see Getting Started With RAID on the docs directory. NOTE: The Dell Systems Management Tools and Documentation DVD contains version 5.4 of the Dell OpenManage systems management software kit and version 1.0.3 of the Dell Systems Build and Update Utility. The root of the DVD also contains ISO images of the Dell Systems Build and Update Utility (version 1.
book.book Page 25 Tuesday, January 8, 2008 3:04 PM NOTE: You can use the Install Server Administrator icon to install Server Administrator without the DVD. On systems running supported Windows operating system, clicking this icon brings up the standard installation interface. On systems running a supported Red Hat Enterprise Linux operating system, clicking this icon runs the Server Administrator custom installation script.
book.book Page 26 Tuesday, January 8, 2008 3:04 PM Installing Systems Management Software on a Managed System The setup program provides both, a Typical Setup option and a Custom Setup option. The Typical Setup option (recommended) automatically installs all the detected software components that are necessary to manage your system. The Custom Setup option enables you to select the software components you want to install. The procedure in this document is based on the Typical Setup option.
book.book Page 27 Tuesday, January 8, 2008 3:04 PM NOTE: See the Installation and Security User’s Guide for custom installation and other details. Management station and managed system software can be installed in the same or in different directories. You can select the directory for installation. NOTE: If a 4.2 or earlier version (>=3.0) of systems management software is installed on your system, you cannot directly upgrade to version 5.4. To preserve your settings, upgrade to version 4.
book.book Page 28 Tuesday, January 8, 2008 3:04 PM 3 If you have a RAID controller installed on your system and you plan to install the storage management function, ensure that the device drivers for each RAID controller are also installed. You can find device drivers on the SERVICE directory. You can verify the device driver under Windows by right-clicking My Computer, selecting Manage, and then clicking Device Manager. 4 Insert the Dell Systems Management Tools and Documentation DVD into the DVD drive.
book.book Page 29 Tuesday, January 8, 2008 3:04 PM messages, if any, are displayed. Resolve all error and warning situations. 6 Click the Install, Modify, Repair, or Remove Server Administrator button. 7 Click Next on the Welcome screen. 8 Accept the License Agreement and click Next. 9 Select Typical and click Next. 10 Click Install to proceed through the installation process. The setup program automatically installs all the managed system software for your hardware configuration.
book.book Page 30 Tuesday, January 8, 2008 3:04 PM Installing Managed System Software for Supported Red Hat Enterprise Linux Operating Systems or SUSE Linux Enterprise Server Operating Systems 1 Log on as root to the system running a supported Red Hat Enterprise Linux or SUSE Linux Enterprise Server operating system where you want to install the managed system components. 2 Insert the Dell Systems Management Tools and Documentation DVD into the DVD drive.
book.book Page 31 Tuesday, January 8, 2008 3:04 PM The script installs the typical software suite for your system configuration. NOTE: You can log the output of the RPM installation by adding 2>&1 | tee –a /var/log/srvadmin.log to the above shell script execution. The resulting command is sh srvadmin-install.sh 2>&1|tee –a /var/log/srvadmin.log 5 Start the Server Administrator services with the sh srvadmin-services.sh start command.
book.book Page 32 Tuesday, January 8, 2008 3:04 PM Using Dell OpenManage on VMware ESX Server Software Dell OpenManage installation with VMware® ESX Server™ software requires special steps. These steps vary depending on the Dell OpenManage version and ESX Server version; and only a limited number of combinations are supported. See the VMware Systems Compatibility Guide and the VMware ESX Server Deployment Guide located in the Resource Center at www.dell.com/vmware for details.
book.book Page 33 Tuesday, January 8, 2008 3:04 PM Installing Management Station Software on Microsoft Windows Operating Systems NOTE: IT Assistant is not a supported feature for the x64 editions of both Windows Server 2003 Standard and Windows Server 2003 Enterprise Editions. NOTE: IT Assistant installation is not supported on systems with systems management software prior to version 4.3. If version 4.2 or an earlier version (>=3.
book.book Page 34 Tuesday, January 8, 2008 3:04 PM To install applications onto the management station, perform the following steps: 1 Log on with administrator privileges to the system where you want to install the management station applications. 2 Insert the Dell Systems Management Tools and Documentation DVD into the DVD drive. Click the Start button, click Run, and then type x:\autorun.exe (where x is the drive letter of your DVD drive). The Dell OpenManage Install autorun menu is displayed.
book.book Page 35 Tuesday, January 8, 2008 3:04 PM NOTE: In the absence of a supported database, the prerequisite checker provides a link to install SQL Server 2005 Express Edition. Click the link to install the database. If you choose to proceed without installing the database, IT Assistant will not be installed. 4 Click the Install, Modify, Repair, or Remove Management Station button. Microsoft Windows Installer is launched and the Welcome screen is displayed. 5 Click Next.
book.book Page 36 Tuesday, January 8, 2008 3:04 PM The Installing Dell OpenManage Management Station screen is displayed. Messages are displayed, indicating the status and progress of the software components being installed. When the selected components are installed, the Install Wizard Completed dialog box is displayed. 9 Click Finish to exit the Dell OpenManage Management Station installation.
book.book Page 37 Tuesday, January 8, 2008 3:04 PM 2 If necessary, mount the DVD to a location of your choice using the mount command or a similar command. NOTE: On Red Hat Enterprise Linux 5 operating system, DVDs are auto-mounted with the -noexec mount option. This option does not allow you to run any executable from the DVD. You need to manually mount the DVD-ROM and then run executables.
book.book Page 38 Tuesday, January 8, 2008 3:04 PM To install the RAC Management Station component, perform the following steps to launch the installation program: 1 Log on as root to the system where you want to install the management station components. 2 If necessary, mount the DVD to a location of your choice using the mount command or a similar command. NOTE: On the Red Hat Enterprise Linux 5 operating system, DVDs are auto-mounted with the -noexec mount option.
book.book Page 39 Tuesday, January 8, 2008 3:04 PM Management Station software from the Dell Support site at support.dell.com. You can transfer the contents of these Web packages to CDs or USB keys for systems that do not have DVD drives. Updating Drivers and Utilities The SERVICE directory in the DVD contains device drivers and utilities that you can use to update your system. Copy the drivers and utilities to either a diskette or to your system’s hard drive to use them.
book.book Page 40 Tuesday, January 8, 2008 3:04 PM 2 Select the system, and from the Select Drivers/Utilities Set, select the file set that you want to update, and then click Continue. 3 From the Drivers and Utilities page, select the utility or driver file that you want to update by clicking the link for the device name. The system prompts you for a location in which to save the file. Files are delivered in compressed format. Firmware files normally require diskettes for the extraction.
book.book Page 41 Tuesday, January 8, 2008 3:04 PM 2 Insert the Dell Server Updates DVD into the DVD drive on a system running any of the supported Windows, Red Hat Enterprise Linux or SUSE Linux Enterprise Server operating systems. 3 SUU should start automatically. If it does not, click the Start button, click Run, type cmd, and press . When the command prompt appears, change directory to the root of the DVD drive. Type suu -g (for graphical mode) or suu -h (to display help options).
book.book Page 42 Tuesday, January 8, 2008 3:04 PM 5 To view a repository comparison on the GUI, click your system’s host name displayed in the tree to the left. SUU compares what is on your system with the versions of components available in its Repository. For every component on your system that is current with the version in the SUU Repository, SUU reports a green checkmark icon. For any component on your system that is outdated and can be upgraded using SUU, a green up-arrow icon displays.
book.book Page 43 Tuesday, January 8, 2008 3:04 PM Security Patches and Hotfixes It is strongly recommended that you download and install the latest security patches, hotfixes, and service or support packs for your operating system immediately after installation. Downloads for your operating system are available at www.microsoft.com, www.redhat.com, or www.novell.com. Obtaining Technical Assistance Before contacting Dell for technical assistance, see the Dell Support website at support.dell.com.
book.book Page 44 Tuesday, January 8, 2008 3:04 PM Antes de entrar em contato com a Dell para obter assistência técnica, consulte o site de suporte na Web: support.dell.com. Você precisará do número da sua etiqueta de serviço para identificação de seu equipamento. Caso necessite de suporte técnico adicional, é fornecida assistência técnica para hardware ao proprietário original do equipamento. Esse serviço está disponível de segunda a sexta-feira, das 7 às 19:00h, em português. Telefone: 0800-90-3355.
book.book Page 45 Tuesday, January 8, 2008 3:04 PM Printed in the U.S.A.
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book.book Page 47 Tuesday, January 8, 2008 3:04 PM Printed in Malaysia.
book.book Page 48 Tuesday, January 8, 2008 3:04 PM Printed in China. Printed on recycled paper.
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