Users Guide
Frequently Asked Questions 175
you must ensure that the DVD layout stays the same. The SysMgmt.msi file
must be located in the SYSMGMT \srvadmin\windows\SystemsManagement.
For more detailed information, go to http://msdn.microsoft.com and search for:
MEDIAPACKAGEPATH Property.
What is the best way to use the Prerequisite Checker information?
The Prerequisite Checker is available for Windows. See the readme file at
SYSMGMT\srvadmin\windows\PreReqChecker\readme.txt on the Dell
Systems Management Tools and Documentation DVD, for detailed
information about how to use the Prerequisite Checker.
In the Prerequisite Checker screen, I get the message "An error occurred while
attempting to execute a Visual Basic Script. Please confirm that Visual Basic
files are installed correctly." What can I do to resolve this problem?
This error occurs when the Prerequisite Checker calls the Dell OpenManage
script, vbstest.vbs (a visual basic script), to verify the installation
environment, and the script fails.
The possible causes are:
• Incorrect Internet Explorer Security Settings.
Ensure that
Tools
→
Internet Options
→
Security
→
Custom Level
→
Scripting
→
Active Scripting
is set to
Enable
Ensure that
Tools
→
Internet Options
→
Security
→
Custom Level
→
Scripting
→
Scripting of Java Applets
is set to
Enable
.
• Windows Scripting Host (WSH) has disabled the running of VBS scripts.
WSH is installed during operating system installation, by default. WSH
can be configured to prevent the running of scripts with a
.VBS
extension.
a
Right click
My Computer
on your desktop and click
Open
→
Tools
→
Folder Options
→
File Types
.
b
Look for the
VBS
file extension and ensure that
File Types
is set to
VBScript Script File
.
c
If not, click
Change
and choose
Microsoft Windows Based Script
Host
as the application that gets invoked to run the script.
• WSH is the wrong version, corrupted, or not installed. WSH is installed
during operating system installation, by default. Go to the following
location for the current WSH to download:
http://msdn.microsoft.com/downloads/list/webdev.asp