book.book Page 1 Tuesday, May 19, 2009 5:18 PM Dell™ OpenManage™ Software Quick Installation Guide w w w. d e l l . c o m | s u p p o r t . d e l l .
book.book Page 2 Tuesday, May 19, 2009 5:18 PM Notes and Cautions NOTE: A NOTE indicates important information that helps you make better use of your computer. CAUTION: A CAUTION indicates potential damage to hardware or loss of data if instructions are not followed. ______________ Information in this document is subject to change without notice. © 2009 Dell Inc. All rights reserved. Reproduction of these materials in any manner whatsoever without the written permission of Dell Inc. is strictly forbidden.
book.book Page 3 Tuesday, May 19, 2009 5:18 PM Contents Dell Systems Build and Update Utility . . . . . . . . . Dell OpenManage Server Administrator . . . . . . . Dell Remote Access Controller . . . . . . . . . . . . BMC Management Utility . . . . . . . . . . . . . . . Active Directory Snap-In Utility . . . . . . . . . . . . Dell Systems Service Diagnostics Tools . . . . . . . Dell Online Diagnostics . . . . . . . . . . . . . . . . IT Assistant . . . . . . . . . . . . . . . . . . . . . .
book.book Page 4 Tuesday, May 19, 2009 5:18 PM SUSE Linux Enterprise Server, and VMware ESX Server Operating Systems . Installing Management Station Software on Microsoft Windows Operating Systems . . Installing Management Station Software for Supported Red Hat Enterprise Linux, SUSE Linux Enterprise Server, and VMware ESX Server Operating Systems . . . 4 . . . . . . . . 36 . . . . . . . . 39 . . . . . . . .
book.book Page 5 Tuesday, May 19, 2009 5:18 PM Dell™ systems management software comprises 3 DVDs: • Dell Systems Management Tools and Documentation DVD • Dell Server Updates DVD • Dell Management Console DVD The Dell OpenManage Software Quick Installation Guide provides an overview of the Dell systems management software and also provides installation instructions for the software on the Dell Systems Management Tools and Documentation DVD.
book.book Page 6 Tuesday, May 19, 2009 5:18 PM \docs\. Documentation is also available on the Dell Support website at support.dell.com. For information about various Dell systems that support systems management software, the operating systems supported by these systems, and the Dell OpenManage components that can be installed on these systems, see the latest Dell Systems Software Support Matrix on the Dell Support website at support.dell.com.
book.book Page 7 Tuesday, May 19, 2009 5:18 PM • Management Station A management station can be any computer (laptop, desktop, or server) that you can use to remotely manage one or more managed systems from a central location.
book.book Page 8 Tuesday, May 19, 2009 5:18 PM • Configure your system hardware. • Create customized bootable ISO images to configure multiple systems. For information on performing these tasks and details on the Dell Systems Build and Update Utility, see the Dell Systems Build and Update Utility User’s Guide in the docs directory or on the Dell Support website at support.dell.com.
book.book Page 9 Tuesday, May 19, 2009 5:18 PM • Rapid access to detailed fault and performance information that is reported in the user interface and extensive logging • Enhanced features for configuring a system's locally attached RAID and non-RAID disk storage • Storage management information in an integrated graphical view For information on installing Server Administrator, see "Installing Systems Management Software on a Managed System".
book.book Page 10 Tuesday, May 19, 2009 5:18 PM restart a system. Additionally, Dell Remote Access Controller logs the probable cause of system crashes and enables you to save a screen shot of the most recent crash screen. You can install Dell Remote Access Controller either on the managed system or on the management station. For information on installing Dell Remote Access Controller on the managed system, see "Installing Systems Management Software on a Managed System".
book.book Page 11 Tuesday, May 19, 2009 5:18 PM BMC Management Utility Functionality BMC Management Utility (BMU) is a utility that provides remote management and configuration of systems equipped with a baseboard management controller (BMC) or iDRAC using the IPMI protocol. You must install BMU on a management station. For information on installing the BMU, see "Installing Systems Management Software on a Management Station".
book.book Page 12 Tuesday, May 19, 2009 5:18 PM the installation packages for these definitions are also included on the DVD. You can install the Active Directory Snap-in Utility after the Dell-specific schema classes have been added to the Active Directory schema. You must install the Active Directory Snap-in Utility on a management station.
book.book Page 13 Tuesday, May 19, 2009 5:18 PM For more information on the Dell Systems Service and Diagnostics Tools, see the Dell Systems Service and Diagnostics Tools Quick Installation Guide in the docs directory or on the Dell Support website at support.dell.com. Location on the DVD \SERVICE Dell Online Diagnostics Functionality Dell Online Diagnostics runs operating system-based diagnostics to check the health of your Dell system.
book.book Page 14 Tuesday, May 19, 2009 5:18 PM Location on the DVD \SERVICE IT Assistant Functionality Dell OpenManage IT Assistant provides a central point of access to monitor and manage systems on a network. By allowing an administrator a comprehensive view across the enterprise, IT Assistant can increase system uptime, automate repetitive tasks, and prevent interruption in critical business operations. You must install IT Assistant on a management station.
book.book Page 15 Tuesday, May 19, 2009 5:18 PM The Dell Server Updates DVD is available only to those customers who have subscribed to the subscription service. The Dell Server Updates DVD contains Dell Update Packages (DUPs) and Dell OpenManage Server Update Utility (SUU). DUPs allow administrators to update a wide range of system components simultaneously and apply scripts to similar sets of Dell systems to bring system software components up to the same version levels.
book.book Page 16 Tuesday, May 19, 2009 5:18 PM Dell Management Console DVD The Dell Management Console is a Web-based systems management software that enables you to discover and inventory devices on your network. It also provides advanced functions, such as health and performance monitoring of networked devices and patch management capabilities for Dell systems. The Dell Management Console DVD is available with all Dell xx0x and later systems. You can also download the Dell Management Console from www.
book.book Page 17 Tuesday, May 19, 2009 5:18 PM Have your operating system media available and continue with the procedures described in this section. If an operating system has been preinstalled on your system, it is not necessary to continue with this process. Locate the operating system’s installation instructions document provided with your system and follow the instructions to complete the installation process.
book.book Page 18 Tuesday, May 19, 2009 5:18 PM You can use USC to: • Identify, download, and apply system updates without needing to search the Dell Support website (support.dell.com) • Install an operating system • Configure BIOS and system devices (such as Network Interface Cards [NICs], RAID, and iDRAC) and rollback BIOS or firmware • Run diagnostics to validate the system and attached hardware NOTE: The USC is available only on xx1x systems.
book.book Page 19 Tuesday, May 19, 2009 5:18 PM 1 Launch USC by booting the system and pressing the key within ten seconds of the Dell logo being displayed. 2 Click OS Deployment on the left pane. 3 Click Deploy OS on the right pane. 4 If your system has a RAID controller, you have the option of launching the RAID Configuration wizard and configuring a virtual disk as the boot device. For information on configuring RAID, see the Dell Unified Server Configurator User Guide.
book.book Page 20 Tuesday, May 19, 2009 5:18 PM 6 Insert the operating system installation media and click Next. USC verifies that the installation media is appropriate for the operating system you selected. If the inserted installation media does not match the operating system selection, it will be ejected. 7 Click Finish to reboot the system and continue with the installation of the operating system. Upon reboot, the system boots to the operating system installation media.
book.book Page 21 Tuesday, May 19, 2009 5:18 PM • Skip Optical Media (DVD) Boot - Boot to Hard Drive Boots from the hard drive and verifies if an operating system is installed on your system. If an operating system is not installed on your system, boots from the DVD. NOTE: If you do not select an option within 10 seconds, Dell Systems Build and Update Utility is selected by default and the system automatically boots through the DVD.
book.book Page 22 Tuesday, May 19, 2009 5:18 PM For more information on using Dell Systems Build and Update Utility, see the Dell Systems Build and Update Utility User’s Guide in the docs directory or on the Dell Support website at support.dell.com.
book.book Page 23 Tuesday, May 19, 2009 5:18 PM When you use Dell Systems Build and Update Utility to install an operating system, you can copy the relevant systems management software installation files onto the hard drive. Dell Systems Build and Update Utility creates the Install Server Administrator and Delete Server Administrator Installation Files icons on the desktop. These icons are created only if you are using the Windows 2003 and Red Hat® Enterprise Linux® operating systems.
book.book Page 24 Tuesday, May 19, 2009 5:18 PM Installing Systems Management Software on a Managed System Beginning Dell OpenManage version 6.
book.book Page 25 Tuesday, May 19, 2009 5:18 PM Table 1-1. Managed System Software Components Component What is Installed Deployment Scenario Systems on Which to be Installed Server Administrator Web Server Web-based systems management functionality that allows you to manage systems locally or remotely Any system. For example, laptops, desktops, or Dell PowerEdge systems. Install only the Server Administrator Web Server if you want to remotely monitor the managed system from your system.
book.book Page 26 Tuesday, May 19, 2009 5:18 PM Table 1-1. Managed System Software Components (continued) Component What is Installed Deployment Scenario Server Server Instrumentation Administrator CLI + Instrumentation Service 26 Install Server Instrumentation to use your system as the managed system. Installing Server Instrumentation and the Server Administrator Web Server installs Server Administrator. You can use Server Administrator to monitor, configure, and manage your system.
book.book Page 27 Tuesday, May 19, 2009 5:18 PM Table 1-1. Managed System Software Components (continued) Component What is Installed Deployment Scenario Systems on Which to be Installed NOTE: If you choose to install only Server Instrumentation (without selecting Remote Enablement), you must also install the Server Administrator Web Server.
book.book Page 28 Tuesday, May 19, 2009 5:18 PM Table 1-1. Managed System Software Components (continued) Component What is Installed Deployment Scenario For more information on Storage Management, see the Dell OpenManage Server Administrator Storage Management User’s Guide in the docs directory or on the Dell Support website at support.dell.com.
book.book Page 29 Tuesday, May 19, 2009 5:18 PM Table 1-1. Managed System Software Components (continued) Component What is Installed Deployment Scenario Systems on Which to be Installed Remote Enablement Server Administrator CLI + Instrumentation Service + Remote Management Supported Dell PowerEdge systems. For a list of these supported systems, see the Dell Systems Software Support Matrix on the Dell Support website at support. dell.com.
book.book Page 30 Tuesday, May 19, 2009 5:18 PM Table 1-1. Managed System Software Components (continued) Component What is Installed Deployment Scenario Systems on Which to be Installed You can use system X to manage any number of systems on which Remote Enablement is installed.
book.book Page 31 Tuesday, May 19, 2009 5:18 PM Table 1-1. Managed System Software Components (continued) Component What is Installed Deployment Scenario Systems on Which to be Installed Remote Access Controller also logs event data and the most recent crash screen (available only on systems running Microsoft Windows operating systems) to help you diagnose the probable cause of a system crash.
book.book Page 32 Tuesday, May 19, 2009 5:18 PM Table 1-1. Managed System Software Components (continued) Component What is Installed Deployment Scenario Systems on Which to be Installed Intel® SNMP Agent Intel SNMP Agent Only on Dell PowerEdg e systems on which Server Instrumentati on is installed and which are running on Microsoft Windows operating systems. 32 Install this SNMP agent to enable Server Administrator obtain information about Intel NICs. This SNMP agent helps identify the Intel NICs.
book.book Page 33 Tuesday, May 19, 2009 5:18 PM Table 1-1. Managed System Software Components (continued) Component What is Installed Deployment Scenario Systems on Which to be Installed Broadcom® SNMP Agent Broadcom SNMP Agent Only on Dell PowerEdge systems on which Server Instrumentati on is installed and which are running on Microsoft Windows operating systems. Install this SNMP agent to enable Server Administrator obtain information about Broadcom NICs.
book.book Page 34 Tuesday, May 19, 2009 5:18 PM • Storage Management • Remote Access Controller • Intel SNMP Agent • Broadcom SNMP Agent The procedure in this document is based on the Typical setup option. Installing Managed System Software for Supported Microsoft Windows Operating Systems 1 Log on with administrator privileges to the system running a supported Windows operating system and on which you want to install the managed system components.
book.book Page 35 Tuesday, May 19, 2009 5:18 PM 4 Insert the Dell Systems Management Tools and Documentation DVD into the DVD drive. The setup program should start automatically. If it does not, click the Start button, click Run, and then type x:\autorun.exe (where x is the drive letter of your DVD drive). The Dell OpenManage Install autorun menu is displayed. 5 Select the Dell OpenManage Server Administrator option and click Install.
book.book Page 36 Tuesday, May 19, 2009 5:18 PM 9 Select Typical and click Next. The setup program displays the list of components that are installed. For information on each of these components see Table 1-1. 10 Click Install to proceed through the installation process. The setup program automatically installs all the managed system software for your hardware configuration. 11 When the installation is complete, click Finish and restart your system, if prompted, before using the software.
book.book Page 37 Tuesday, May 19, 2009 5:18 PM 3 If necessary, mount the DVD to a location of your choice using the mount command or a similar command. NOTE: On the Red Hat Enterprise Linux 5 operating system, DVDs are auto-mounted with the -noexec mount option. This option does not allow you to run any executable from the DVD. You need to manually mount the DVD-ROM and then run the executables. 4 Navigate to the SYSMGMT/srvadmin/linux/supportscripts directory. Execute the srvadmin-install.
book.book Page 38 Tuesday, May 19, 2009 5:18 PM 5 Start the Server Administrator services with the sh srvadmin-services.sh start command. For information about the options that you can use with the srvadmin -install.sh script, see the Dell OpenManage Installation and Security User’s Guide. You can also download Web packages of versions 6.1 of the Dell OpenManage Server Administrator and Dell OpenManage Management Station software from the Dell Support website at support.dell.com.
book.book Page 39 Tuesday, May 19, 2009 5:18 PM NOTE: IT Assistant is no longer a part of the Typical installation. For information on installing IT Assistant, see the Dell OpenManage IT Assistant User's Guide. You can install management station and managed system software in the same directory or different directories. You can also select the directory for installation.
book.book Page 40 Tuesday, May 19, 2009 5:18 PM 3 Install BMC/RAC by running setup.exe located at ManagementStation\Windows. The setup program displays the Dell OpenManage Management Station prerequisite status screen and runs the prerequisite checks for the management station. Relevant informational, warning, or error messages, if any, are also displayed. Resolve all error and warning situations. 4 Click the Install, Modify, Repair, or Remove Management Station button.
book.book Page 41 Tuesday, May 19, 2009 5:18 PM 8 Click Install to accept the selected features and begin installation. The Installing Dell OpenManage Management Station screen is displayed. Messages are displayed, indicating the status and progress of the software components being installed. When the selected components are installed, the Install Wizard Completed dialog box is displayed. 9 Click Finish to exit the Dell OpenManage Management Station installation.
book.book Page 42 Tuesday, May 19, 2009 5:18 PM To install BMU on the management station, perform the following steps to launch the installation program: 1 Log on as root to the system where you want to install the management station components. 2 If necessary, mount the DVD to a location of your choice using the mount command or a similar command.
book.book Page 43 Tuesday, May 19, 2009 5:18 PM To install the RAC Management Station component, perform the following steps to launch the installation program: 1 Log on as root to the system where you want to install the management station components. 2 If necessary, mount the DVD to a location of your choice using the mount command or a similar command. 3 Navigate to the SYSMGMT/ManagementStation/linux/rac directory and execute the rpm -ivh *.rpm command.
book.book Page 44 Tuesday, May 19, 2009 5:18 PM Download the latest product updates, such as drivers and Dell OpenManage applications, from the Dell Support website at support.dell.com. NOTE: To extract drivers for systems running Red Hat Enterprise Linux or SUSE Linux Enterprise Server operating systems, use the DVD on a system running Windows and then copy or share the selected files to the final destination system. 1 Click the Start button, click Run, and then type x:\SERVICE\setup.
book.book Page 45 Tuesday, May 19, 2009 5:18 PM See the Dell OpenManage Server Administrator Compatibility Guide or the Dell Systems Software Support Matrix in the docs directory for additional information about drivers and Dell OpenManage application versions. Using Dell OpenManage on VMware ESXi 3.5 Software In Dell OpenManage version 6.1, you can use Server Administrator to manage a system with VMware ESXi 3.5 update 4 virtualization software. VMware ESXi 3.
book.book Page 46 Tuesday, May 19, 2009 5:18 PM For details on installing the Server Administrator Web Server and enabling Server Administrator Services on the managed system (a step specific to VMware ESXi systems), see the Dell OpenManage Installation and Security User’s Guide in the docs directory or on the Dell Support website at support.dell.com. For information about the VMware ESXi 3.5 update 4 virtualization software, see the VMware support website at www.vmware.com/support.
book.book Page 47 Tuesday, May 19, 2009 5:18 PM For details on using the .zip file and enabling Server Administrator Services (a step specific to VMware ESXi systems), see the Dell OpenManage Installation and Security User’s Guide in the docs directory or on the Dell Support website at support.dell.com. NOTE: VMware ESXi 4.0 is tentatively scheduled to be available in the second half of 2009. For more information about the VMware ESXi 4.0 release, see www.dell.com/vmware.
book.book Page 48 Tuesday, May 19, 2009 5:18 PM Installing Dell OpenManage on Microsoft Hyper-V and Hyper-V Server Software For information on installing Dell OpenManage on Microsoft Hyper-V™ and Hyper-V server, see the Dell OpenManage Installation and Security User’s Guide in the docs directory or on the Dell Support website at support.dell.com.
book.book Page 49 Tuesday, May 19, 2009 5:18 PM Compare the contents of your system accessories box with the packing slip or invoice enclosed with your system. If any components are missing or damaged, call Dell within 30 days of the invoice date for a free replacement. Before contacting Dell for technical assistance, see the Dell Support website at support.dell.com.
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