Dell EMC OpenManage Installation Guide — Microsoft Windows Version 9.5 October 2020 Rev.
Notes, cautions, and warnings NOTE: A NOTE indicates important information that helps you make better use of your product. CAUTION: A CAUTION indicates either potential damage to hardware or loss of data and tells you how to avoid the problem. WARNING: A WARNING indicates a potential for property damage, personal injury, or death. © 2021 Dell Inc. or its subsidiaries. All rights reserved. Dell, EMC, and other trademarks are trademarks of Dell Inc. or its subsidiaries.
Contents Chapter 1: Introduction................................................................................................................. 5 What’s new in this release.................................................................................................................................................5 Software Availability......................................................................................................................................................
Chapter 4: Installing Managed System Software On Microsoft Windows Server and Microsoft Hyper-V Server.........................................................................................................................31 Running Prerequisite Checker In CLI Mode.................................................................................................................31 Installing Managed System Software In CLI Mode....................................................................................
1 Introduction This topic provides information about: ● ● ● ● Installing Server Administrator on managed systems. Installing and using the Remote Enablement feature. Managing remote systems using Server Administrator Web Server. Configuring the system before and during a deployment or upgrade. NOTE: If you are installing management station and managed system software on the same system, install identical software versions to avoid system conflicts.
NOTE: ● For the list of supported operating systems and Dell EMC servers, see the Dell EMC OpenManage Software Support Matrix in the required version of OpenManage Software at www.dell.com/OpenManageManuals. ● For more information about any features, see the Dell EMC OpenManage Server Administrator Online Help. Software Availability The Server Administrator software can be installed from: ● Systems Management Tools and Documentation software ● Support site—For more information, see www.dell.
Table 1. Managed System Software Components (continued) Component What is installed Deployment Scenario Systems to install on Administrator. Use Server Administrator to monitor, configure, and manage the system. NOTE: If you choose to install only Server Instrumentation, you must also install one of the Management Interfaces or the Server Administrator Web Server.
Table 1. Managed System Software Components (continued) Component What is installed Deployment Scenario Systems to install on Viewer to locally view the collected events. iDRAC Command Line Tools Hardware application programming interface and iDRAC (depending on the type of the system) Install to receive email alerts for warnings or errors related to voltage, temperature, and fan speed.
● The Dell EMC OpenManage Systems Software Support Matrix provides information about the various systems, the operating systems supported by these systems, and the systems management components that can be installed on these systems. ● The Dell EMC OpenManage Server Administrator User's Guide describes the installation and use of Server Administrator. ● The Dell EMC OpenManage Server Administrator SNMP Reference Guide documents the SNMP management information base (MIB).
2 Preinstallation Setup Ensure that you perform the following before installing Server Administrator: ● ● ● ● Read the installation instructions for the operating system. Read the Installation Requirements to ensure that the system meets or exceeds the minimum requirements. Read the applicable readme files and the Dell EMC OpenManage Systems Software Support Matrix. Close all applications running on the system before installing the Server Administrator applications.
Table 2. Return Codes While Running the Prerequisite Checker Silently (continued) Return Code Description —2 The operating system is not supported. The prerequisite checker does not run. —3 The user does not have Administrator privileges. The prerequisite checker does not run. —4 Not an implemented return code. —5 The prerequisite checker does not run. The user failed to change the working directory to %TEMP%. —6 The destination directory does not exist. The prerequisite checker does not run.
NOTE: Prerequisites specific to an operating system are listed as part of the installation procedures. Supported Operating Systems And Web Browsers For information about supported operating systems and web browsers, see the Dell EMC OpenManage Systems Software Support Matrix at www.dell.com/OpenManageManuals . NOTE: Ensure that the web browser is configured to bypass the proxy server for local addresses.
Supported Systems Management Protocol Standards Install a supported systems management protocol on the managed system before installing the management station or managed system software. On supported Windows operating system, systems management software supports: ● Common Information Model (CIM)/Windows Management Instrumentation (WMI) ● Simple Network Management Protocol (SNMP) Install the SNMP package provided with the operating system.
Once activated, the log files are generated in the %TEMP% directory. Some log files generated in this directory are: ● Managed System Installation ○ SysMgmt_.log These log files are created by default if the prerequisite checker user interface (UI) is running. Microsoft Active Directory If you use Active Directory service software, you can configure it to control access to the network. The Active Directory database is modified to support remote management authentication and authorization.
Best Practices For X.509 Certificate Management For the security of the system while using server administrator, ensure the following: Unique host name All systems that have Server Administrator installed should have unique host names. Change 'localhost' to unique For systems with host name set to localhost change the host name to a unique host name.
8. On the Console window, expand Certificates (Local Computer) in the left navigation pane. 9. Right-click Personal, select All tasks > Request New Certificate. 10. Click Next. 11. Select the appropriate certificate type, Mostly (Computer), and then click Enroll. 12. Click Finish. Creating The HTTPS Listener With The Valid CA Signed Certificate Run the installer and click the link on the prerequisite checker to create the HTTPS listener. NOTE: The HTTP listener is enabled by default and listens at port 80.
4. Select Windows Remote Management check box. If you do not see the check box, click Add Program to add Windows Remote Management. Configuring The Envelope Size For WinRM To configure the envelope size for WinRM: NOTE: On WinRM version 2.0, enable the compatibility mode for WinRM version 2.0 to use port 443. WinRM version 2.0 uses port 5986 by default. To enable the compatibility mode, type the following command: winrm s winrm/config/Service @{EnableCompatibilityHttpsListener="true"} 1.
3 Installing Managed System Software On Microsoft Windows Operating Systems On Microsoft Windows, an autorun utility is displayed when you insert the Dell EMC OpenManage Systems Management Tools and Documentation software. This utility allows you to choose the systems management software you want to install on the system. If the autorun program does not start automatically, use the autorun program from the DVD root or the setup program in the srvadmin\windows directory on the Dell EMC OpenManage Systems Man
Table 4. Deployment Scenarios (continued) You want to Select For systems running on Microsoft Windows, Remote Enablement is under the Server Instrumentation option. You must then install the Server Administrator Web Server on the remote system. View the status of local and remote storage attached to a managed system and obtain storage management information in an integrated graphical view. Storage Management.
Typical Installation When you access the Server Administrator installation from the prerequisite checker and select the Typical Setup option, the setup program installs the following managed system software features: ● ● ● ● ● ● ● ● ● ● Server Administrator Web Server Server Instrumentation Storage Management Command Line Interface WMI SNMP Operating System Logging DRAC Command Line Tools Intel SNMP Agent Broadcom SNMP Agent During a Typical installation, individual management station services that do not
If you are installing Server Administrator on an unsupported system, the installer displays only the Server Administrator Web Server option. A selected feature has a hard drive icon depicted next to it. A feature that is not selected has a red X depicted next to it. By default, if the prerequisite checker finds a software feature with no supporting hardware, the prerequisite checker automatically ignores the feature. To accept the default directory path to install managed system software, click Next.
Creating And Distributing The Typical Unattended Installation Package The Typical Setup unattended installation option uses the Dell EMC Systems Management Tools and Documentation DVD as the unattended installation package. The msiexec.exe /i .msi /qn command accesses the DVD to accept the software license agreement and installs all the required Server Administrator features on selected remote systems.
3. Reboot each remote system to enable Server Administrator. Specifying Log File Locations For managed system MSI installation, run the following command to perform an unattended installation while specifying the log file location msiexec.exe /i .msi /l*v "C:\openmanage\logs\SysMgmt.log" Unattended Installation Features Unattended installation provides the following features: ● A set of optional command line settings to customize an unattended installation.
Table 5. Command Line Settings for MSI Installer (continued) Setting Result /fc – This option reinstalls a product if a file is missing or the stored checksum value does not match the calculated value. /fa – This option forces all files to be reinstalled. /fu – This option rewrites all required user-specific registry entries. /fm – This option rewrites all required system-specific registry entries. /fs – This option overwrites all existing shortcuts.
Table 6.
System Recovery On Failed Installation The Microsoft Software Installer (MSI) provides the ability to return a system to its fully working condition after a failed installation. MSI does this by maintaining an undo operation for every standard action it performs during an install, upgrade, or uninstall. This operation includes restoration of deleted or overwritten files, registry keys, and other resources.
Upgrade For an unattended upgrade, the msiexec.exe /i SysMgmtx64.msi /qn command accesses the DVD to accept the software license agreement and upgrades all the required Server Administrator features on selected remote systems. All major user settings are retained during an unattended upgrade. 1. Mount the Dell EMC OpenManage Systems Management Tools and Documentation image onto the system's DVD drive. The autorun menu is displayed. 2. Select Server Administrator and click Install.
Repair If you want to repair an installed Server Administrator component that is damaged: 1. Navigate to the Windows Control Panel. 2. Click Add/Remove Programs. 3. Click Server Administrator and click Change. The Welcome to the Install Wizard for Server Administrator dialog box is displayed. 4. Click Next. The Program Maintenance dialog box is displayed. 5. Select the Repair option and click Next. The Ready to Repair the Program dialog box is displayed. 6.
Uninstalling Managed System Software Features Using The Operating System Perform the following tasks to uninstall managed system software features using the operating system. 1. Navigate to the Windows Control Panel. 2. Click Add/Remove Programs. 3. Click Server Administrator, and then click Remove. The Add or Remove Programs dialog box is displayed. 4. Click Yes to confirm uninstallation of Server Administrator.
If there is a previous set of exported files, they are overwritten. The default folder preferences are always the last known set of preferences.
4 Installing Managed System Software On Microsoft Windows Server and Microsoft Hyper-V Server The Server Core installation option of the Microsoft Windows Server and Hyper-V Server operating system provides a minimal environment for running specific server roles that reduce the maintenance and management requirements and the attack surface for those server roles. A Windows Server or Hyper-V Server installation installs only a subset of the binaries that are required by the supported server roles.
Uninstalling Systems Management Software To uninstall managed system software, type msiexec /x SysMgmtx64.msi at the command prompt.
5 Using Microsoft Active Directory If you use Active Directory service software, configure it to control access to the network. The Active Directory database is modified to support remote management authentication and authorization. Server Administrator, as well as Integrated Remote Access Controllers (iDRAC), Remote Access Controllers (RAC), can now interface with Active Directory. With this tool, you can add and control users and privileges from one central database.
Figure 1. Typical Setup for Active Directory Objects In addition, you can set up Active Directory objects in a single domain or in multiple domains. Setting up objects in a single domain does not vary, whether you are setting up RAC, or Server Administrator objects. When multiple domains are involved, however, there are some differences. The following figure shows the set up of the Active Directory objects in a single domain.
Setting Up Objects In A Single Domain To set up the objects in a single domain scenario, perform the following tasks: 1. Create two Association Objects. 2. Create two RAC Product Objects, RAC1 and RAC2, to represent the two DRAC 4 cards. 3. Create two Privilege Objects, Priv1 and Priv2, in which Priv1 has all privileges (administrator) and Priv2 has login privileges. 4. Group User1 and User2 into Group1. 5.
Setting Up Server Administrator Active Directory Objects In Multiple Domains For Server Administrator, the users in a single Association can be in separate domains and need not be in a Universal group. The following is a very similar example to show how Server Administrator systems in separate domains affect the setup of directory objects. Instead of RAC devices, you will have two systems running Server Administrator (Server Administrator Products sys1 and sys2). sys1 and sys2 are in different domains.
● ● ● ● Extending the Active Directory Schema Installing the Extension to the Active Directory Users and Computers Snap-In Adding Users and Privileges to Active Directory Configuring the Systems or Devices Configuring The Active Directory Product Name To configure the Active Directory product name: 1. Locate the omsaoem.ini file in the installation directory. 2. Edit the file to add the line adproductname=text, where text is the name of the product object that you created in Active Directory.
Copy and run the Schema Extender or LDIF files from any location. Using The Dell Schema Extender To use the Dell Schema Extender perform the following tasks: CAUTION: The Dell Schema Extender uses the SchemaExtenderOem.ini file. To ensure that the Dell Schema Extender utility functions properly, do not modify the name or the contents of this file. 1. Click Next on the Welcome screen. 2. Read the warning and click Next. 3.
Table 11. dellPrivileges Class (continued) Elements Description dellOmsaAuxClass Table 12. dellProduct Class Elements Description OID 1.2.840.113556.1.8000.1280.1.1.1.5 Description This is the main class from which all the products are derived. Class Type Structural Class SuperClasses Computer Attributes dellAssociationMembers Table 13. dellOmsa2AuxClass Class Elements Description OID 1.2.840.113556.1.8000.1280.1.2.1.
Table 15. General Attributes Added to the Active Directory Schema (continued) Attribute Name/Description Assigned OID/Syntax Object Identifier Single Valued dellAssociationMembers 1.2.840.113556.1.8000.1280.1.1.2.14 FALSE List of dellAssociationObjectMembers that belong to this Product. This attribute is the backward link to the dellProductMembers Linked attribute. Distinguished Name (LDAPTYPE_DN 1.3.6.1.4.1.1466.115.121.1.12) Link ID: 12071 Table 16.
1. If you are on the domain controller, click Start > Admin Tools > Active Directory Users and Computers. If you are not on the domain controller, you must have the appropriate Microsoft administrator pack installed on the local system. To install this administrator pack, click Start > Run, type MMC, and press . 2. Click File in the Console 1 window. 3. Click Add/Remove Snap-in. 4. Click Add. 5. Select the Active Directory Users and Computers snap-in and click Add. 6. Click Close and click OK.
3. Select a RAC or Server Administrator object, depending on what you have installed. The New Object window is displayed. 4. Type in a name for the new object. 5. Select Association Object. 6. Select the scope for the Association Object. 7. Click OK. Adding Objects To An Association Object By using the Association Object Properties window, you can associate users or user groups, privilege objects, systems, RAC devices, and system or device groups.
The default value is system name-software-product name, where system name is the name of the system running Server Administrator, and softwareproduct name refers to the name of the software product defined in omprv64.ini (that is, computerName-omsa). NOTE: This command is applicable only on Windows. NOTE: Restart the Server Administrator service after you have configured Active Directory. The following table shows the valid parameters for the command. Table 17.
6 Frequently Asked Questions What ports do systems management applications use? The Server Administrator uses the default port 1311. These ports are configurable. For port information of a particular component, see the User Guide of that respective component.
What do I do when the creation of WinRM listener fails with the following error message? The CertificateThumbprint property must be empty when the SSL configuration will be shared with another service This error occurs when the Internet Information Server (IIS) is already installed and configured for HTTPS communication. Details about coexistence of IIS and WinRM is available at technet.microsoft.com/en-us/library/cc782312.aspx.
When I run systems management Install, I see unreadable characters on the Prerequisite check information screen. When you run systems management Install in English, German, French, or Spanish and get unreadable characters on the Prerequisite Check Information screen, ensure that the browser encoding has the default character set. Resetting the browser encoding to use the default character set resolves the problem.
In the Prerequisite Checker screen, I get the following message. What can I do to resolve this problem? An error occurred while attempting to execute a Visual Basic Script. Please confirm that Visual Basic files are installed correctly. This error occurs when the prerequisite checker calls the systems management script, vbstest.vbs (a Visual Basic script), to verify the installation environment, and the script fails. The possible causes are: ● Incorrect Internet Explorer Security Settings.
What are the names of all the systems management features under Windows? The following table lists the names of all systems management features and their corresponding names in Windows. Table 18.