Dell EMC OpenManage Message Reference Guide Version 9.5 September 2020 Rev.
Notes, cautions, and warnings NOTE: A NOTE indicates important information that helps you make better use of your product. CAUTION: A CAUTION indicates either potential damage to hardware or loss of data and tells you how to avoid the problem. WARNING: A WARNING indicates a potential for property damage, personal injury, or death. © 2020 Dell Inc. or its subsidiaries. All rights reserved. Dell, EMC, and other trademarks are trademarks of Dell Inc. or its subsidiaries.
Contents Chapter 1: Introduction................................................................................................................15 New in this release.............................................................................................................................................................15 Alert Message Change History.......................................................................................................................................
Cooling Device Messages................................................................................................................................................30 Event ID — 1100..........................................................................................................................................................30 Event ID — 1101...........................................................................................................................................................
Event ID — 1426......................................................................................................................................................... 42 Event ID — 1427..........................................................................................................................................................42 Event ID — 1428.........................................................................................................................................................
Alert Monitoring and Logging.........................................................................................................................................53 Alert Message Format with Substitution Variables...................................................................................................53 Alert Descriptions and Corrective Actions..................................................................................................................55 Event ID — 2048.....................
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1 Introduction OpenManage Server Administrator generates event messages stored primarily in the operating system or Server Administrator event logs and sometimes in Simple Network Management Protocol (SNMP) traps. This document describes the event messages that are created by Server Administrator version and displayed in the Server Administrator alert log. Server Administrator creates events in response to sensor status changes and other monitored parameters.
Table 1. Alert Message Change History (continued) Storage Management 4.4 New Alerts 1015, 1016 Deleted Alerts 1250, 1253, 1255, 1350, 1355, 1450, 1451, 1452, 1453, 1454, 1455, 1500, 1501, 1502, 1503, 1504, 1505, 1600, 1605 Modified Alerts None Storage Management 4.3 Product Versions to which changes apply Storage Management 4.3.0 Server Administrator 7.3.
Table 1. Alert Message Change History (continued) Storage Management 4.4 Storage Management 3.4 Product Versions to which changes apply Storage Management 3.4.0 Server Administrator 6.4.0 New Alerts 2405, 2406, 2407, 2408, 2409, 2410, 2411, 2412, 2413, 2414, 2415, 2416, 2417, 2418 NOTE: The CacheCade feature is available from calendar year 2011. Deleted Alerts None Modified Alerts None Storage Management 3.3 Product Versions to which changes apply Storage Management 3.3.0 Server Administrator 6.3.
Table 2. Understanding Event Messages (continued) Icon Alert Severity Component Status indicate the normal start or stop of an operation, such as power supply or a sensor reading returning to normal. Warning / Non-critical An event that is not necessarily significant, but may indicate a possible future problem. For example, a Warning/Non-critical alert may indicate that a component (such as a temperature probe in an enclosure) has crossed a warning threshold.
Viewing Alerts and Event Messages An event log is used to record information about important events. Server Administrator generates alerts that are added to the operating system event log and to the Server Administrator alert log. To view these alerts in Server Administrator: 1. Select the System object in the tree view. 2. Select the Logs tab. 3. Select the Alert tab. You can also view the event log using your operating system’s event viewer.
NOTE: These messages are typically displayed as one long line. In the following example, the message is displayed using line breaks to help you see the message text more clearly.
Explanation Specifies information pertaining to the event, for example: Power supply input AC is off, Power supply POK (power OK) signal is not normal, Power supply is turned off Description Line Item Chassis intrusion state: Explanation Specifies whether the chassis intrusion state is Open or Closed.
Description Line Item Memory device bank location: Explanation Specifies the name of the memory bank in the system that generated the message, for example: Memory device bank location: Bank_1 Description Line Item Memory device location: Explanation Specifies the location of the memory module in the chassis, for example: Memory device location: DIMM_A Description Line Item Number of devices required for full redundancy: Explanation Specifie
Description Line Item SD card state: Explanation Specifies the state of the SD card, for example: SD card state: Present, Active Description Line Item Sensor location: Explanation Specifies the location of the sensor in the specified chassis, for example: Sensor location: CPU1 Description Line Item Temperature sensor value: Explanation Specifies the temperature in degrees Celsius, for example: Temperature sensor value (in degrees Celsius): 30 De
2 Server Management Messages The following tables lists in numerical order each event ID and its corresponding description, along with its severity and cause. NOTE: For corrective actions, see the appropriate documentation.
Severity Information Cause Server Administrator is beginning to initialize. Event ID — 1001 Description Server Administrator startup complete Severity Information Cause Server Administrator completed initialization. Event ID — 1002 Description A system BIOS update has been scheduled for the next reboot Severity Information Cause The user has chosen to update the flash basic input/output system (BIOS).
Cause This message is generated when an automatic system recovery action is performed due to a hung operating system. The action performed and the time of action is provided. Event ID — 1007 Description User initiated host system control action Action requested was: Severity Information Cause User requested a host system control action to reboot, power off, or power cycle the system. Alternatively, the user had indicated protective measures to be initiated in the event of a thermal shutdown.
Cause The system peak power sensor detected a new peak value in power consumption. The new peak value in Watts is provided. Event ID — 1014 Description System software event: Date and time of action: Severity Warning Cause This event is generated when the systems management agent detects a critical system software generated event in the system event log which could have been resolved.
Event ID — 1020 Description Alert generated from unmonitored sensors Severity Critical Cause and Action For more details about the event, check the Server Administrator ESM logs and then contact your service provider for technical support. Temperature Sensor Messages The temperature sensors listed help protect critical components by alerting the systems management console when temperatures become too high inside a chassis.
If sensor type is not discrete: Temperature sensor value (in degrees Celsius): If sensor type is discrete: Discrete temperature state: Severity Information Cause A temperature sensor on the backplane board, system board, or drive carrier in the specified system returned to a valid range after crossing a failure threshold. The sensor location, chassis location, previous state, and temperature sensor value are provided.
If sensor type is not discrete: Temperature sensor value (in degrees Celsius): If sensor type is discrete: Discrete temperature state: Severity Error Cause A temperature sensor on the backplane board, system board, or drive carrier in the specified system detected an error from which it cannot recover. The sensor location, chassis location, previous state, and temperature sensor value information is provided.
Event ID — 1103 Description Fan sensor detected a warning value Sensor location: Chassis location: Previous state was: Fan sensor value: Severity Warning Cause A fan sensor reading in the specified system exceeded a warning threshold. The sensor location, chassis location, previous state, and fan sensor value information is provided.
Discrete voltage state: Severity Error Cause A voltage sensor in the specified system failed. The sensor location, chassis location, previous state, and voltage sensor value information is provided.
Cause A voltage sensor in the specified system exceeded its warning threshold. The sensor location, chassis location, previous state, and voltage sensor value information is provided.
If sensor type is discrete: Discrete voltage state: Severity Error Cause A current sensor in the specified system failed. The sensor location, chassis location, previous state, and current sensor value are provided.
Current sensor value (in Watts): If sensor type is discrete: Discrete voltage state: Severity Warning Cause A current sensor in the specified system exceeded its warning threshold. The sensor location, chassis location, previous state, and current sensor value are provided.
Event ID — 1251 Description Chassis intrusion sensor value unknown Sensor location: Chassis location: Previous state was: Chassis intrusion state: Severity Warning Cause A chassis intrusion sensor in the specified system could not obtain a reading. The sensor location, chassis location, previous state, and chassis intrusion state are provided.
Drive Bay state: Severity Informational Cause A driver bay sensor in the specified system detected that the system cover was opened while the system was operating. The sensor location, chassis location, previous state, and driver bay state information is provided.
Severity Error Cause A redundancy sensor in the specified system failed. The redundancy unit location, chassis location, previous redundancy state, and the number of devices required for full redundancy are provided. Event ID — 1301 Description Redundancy sensor value unknown Redundancy unit: Chassis location: Previous redundancy state was: Severity Warning Cause A redundancy sensor in the specified system could not obtain a reading.
Event ID — 1305 Description Redundancy degraded Redundancy unit: Chassis location: Previous redundancy state was: Severity Warning Cause A redundancy sensor in the specified system detected that one of the components of the redundancy unit has failed but the unit is still redundant. The redundancy unit location, chassis location, previous redundancy state, and the number of devices required for full redundancy information is provided.
If in configuration error state: Configuration error type: Severity Information Cause A power supply has been reconnected or replaced. The sensor location, chassis location, previous state, power supply type, additional power supply status, and configuration error type information are provided.
Event ID — 1400 Description Memory device status is Memory device location: Possible memory module event cause: Severity Informational Cause Memory device monitoring has been disabled. The memory module may not be correctly seated, wrongly configured, or has failed.
Replace the memory module identified in the message during the system’s next scheduled maintenance. Clear the memory error on multi-bit ECC error. The memory device status and possible memory module event cause information is provided. Event ID — 1405 Description Memory device status is Memory device location: Possible memory module event cause: Severity Informational Cause Memory device status is nonrecoverable.
Event ID — 1429 Description The Non-Volatile Dual In-line Memory Module (NVDIMM) device in the slot mentioned in log, is unable to restore the data that was saved in the previous 'save' operation. Severity Critical Cause Remove and reinstall the Non-Volatile Dual In-line Memory Module (NVDIMM) device. If the issue persists, contact your service provider. For information about removing and reinstalling the NVDIMM, see the system Owner's Manual on the support site.
Event ID — 1434 Description The Non-Volatile Dual In-line Memory Module (NVDIMM) device in the slot mentioned in log, has reached the end of supported life duration and is placed in write-protect mode. Severity Critical Cause Replace the Non-Volatile Dual In-line Memory Module (NVDIMM) device. For information about removing and reinstalling the NVDIMM, see the system Owner's Manual on the support site.
Cause An Informational event was detected on the Non-Volatile Dual In-line Memory Module (NVDIMM) device . Event ID — 1439 Description Memory device status is Memory device location: Possible memory module event cause: Severity Warning Cause A Non-Critical event was detected on the Dual In-line Memory Module (DIMM) device .
Cause A hardware log sensor in the specified system is disabled. The log type information is provided. Event ID — 1551 Description Log status is unknown Log type: Severity Information Cause A hardware log sensor in the specified system could not obtain a reading. The log type information is provided.
Processor Sensor Messages The processor sensors monitor how well a processor is functioning. Processor messages listed provides status and warning information for processors in a particular chassis. Event ID — 1601 Description Processor sensor value unknown Sensor Location: Chassis Location: Previous state was: Processor sensor status: Severity Warning Cause A processor sensor in the specified system could not obtain a reading.
Cause A processor sensor in the specified system is disabled, has a configuration error, or experienced a thermal trip. The sensor location, chassis location, previous state and processor sensor status are provided. Pluggable Device Messages The pluggable device messages listed provides status and error information when some devices, such as memory cards, are added or removed.
Battery Sensor Messages The battery sensors monitor how well a battery is functioning. The battery messages listed provides status and warning information for batteries in a particular chassis. Event ID — 1700 Description Battery sensor has failed Sensor location: Chassis Location: Previous state was: Battery sensor status: Severity Critical/ Failure/Error Cause A battery sensor in the specified system is not functioning.
Cause A battery sensor in the specified system detected that a battery is in a predictive failure state. The sensor location, chassis location, previous state, and battery sensor status information is provided.
Chassis Location: Previous state was: SD card device type: SD card state: Severity Error Cause An SD card device sensor in the specified system failed. The sensor location, chassis location, previous state, and SD card device type information is provided. The SD card state is provided if an SD card is present in the SD card device.
Event ID — 1754 Description SD card device detected a failure Sensor location: Chassis Location: Previous state was: SD card device type: SD card state: Severity Error Cause An SD card device sensor in the specified system detected an error. The sensor location, chassis location, previous state, and SD card device type information is provided.
3 Storage Management Message Reference The Server Administrator Storage Management’s alert or event management features let you monitor the health of storage resources such as controllers, enclosures, physical disks, and virtual disks. Topics: • • • Alert Monitoring and Logging Alert Message Format with Substitution Variables Alert Descriptions and Corrective Actions Alert Monitoring and Logging The Storage Management Service performs alert monitoring and logging.
NOTE: A, B, C and X, Y, Z in the following examples are variables representing the storage object name or number. Table 4. Message Format with Variables for Each Storage Object Storage Object Message Variables Controller Message Format: Controller A (Name) Message Format: Controller A For example, 2326 A foreign configuration has been detected: Controller 1 (PERC 5/E Adapter) NOTE: The controller name is not always displayed.
Table 4. Message Format with Variables for Each Storage Object (continued) Storage Object Message Variables SAS Fan Message Format: Fan X Controller A, Connector B, Enclosure C For example, 2121 Device returned to normal: Fan 1, Controller 1, Connector 0, Enclosure 2 SCSI EMM Message Format: EMM X Controller A, Connector B, Target ID C where C is the SCSI ID number of the EMM.
Action: If a physical disk was removed from the disk group, either replace the disk or restore the original disk. On some controllers, a removed disk has a red X for its status. On other controllers, a removed disk may have an Offline status or is not displayed on the user interface. Perform a rescan after replacing or restoring the disk. If a disk has not been removed from the disk group, then check for problems with the cables. See the online help for more information on checking the cables.
Action: None Related Alert Information Clear Alert Number: None Related Alert Number: 2065, 2305, 2367 Local Response Agent (LRA) Number: None SNMP Trap Numbers 901 Event ID — 2053 Description Virtual disk created. Severity OK / Normal / Informational Cause and Action Cause: This alert is for informational purposes.
Event ID — 2056 Description Virtual disk failed. Severity Critical / Failure / Error Cause and Action Cause: One or more physical disks included in the virtual disk have failed. If the virtual disk is nonredundant (does not use mirrored or parity data), then the failure of a single physical disk can cause the virtual disk to fail. If the virtual disk is redundant, then more physical disks have failed than can be rebuilt using mirrored or parity information.
Local Response Agent (LRA) Number: None SNMP Trap Numbers 1201 Event ID — 2059 Description Virtual disk format started. Severity OK / Normal / Informational Cause and Action Cause: This alert is for informational purposes. Action: None Related Alert Information Clear Alert Number: 2086 Related Alert Number: None Local Response Agent (LRA) Number: None SNMP Trap Numbers 1201 Event ID — 2060 Description Copy of data started from physical disk % 2 to physical disk % 1.
Severity OK / Normal / Informational Cause and Action Cause: This alert is for informational purposes. Action: None Related Alert Information Clear Alert Number: 2089 Related Alert Number: None Local Response Agent (LRA) Number: None SNMP Trap Numbers 901 Event ID — 2063 Description Virtual disk reconfiguration started. Severity OK / Normal / Informational Cause and Action Cause: This alert is for informational purposes.
SNMP Trap Numbers 901 Event ID — 2067 Description Virtual disk check consistency cancelled. Severity OK / Normal / Informational Cause and Action Cause: The check consistency operation was cancelled because a physical disk in the array has failed or because a user cancelled the check consistency operation. Action: If the physical disk failed, then replace the physical disk. You can identify which disk failed by locating the disk that has a red “X” for its status.
Event ID — 2075 Description Copy of data completed from physical disk % 2 to physical disk % 1. Severity OK / Normal / Informational Cause and Action Cause: This alert is provided for informational purposes. Action: None Related Alert Information Clear Alert Number: None Related Alert Number: 2060 Local Response Agent (LRA) Number: None SNMP Trap Numbers 1201 Event ID — 2076 Description Virtual disk Check Consistency failed.
Severity Critical / Failure / Error Cause and Action Cause: A physical disk included in the virtual disk has failed or a user has cancelled the initialization. Action: If a physical disk has failed, then replace the physical disk Related Alert Information Clear Alert Number: None Related Alert Number: None Local Response Agent (LRA) Number: 2081 SNMP Trap Numbers 1204 Event ID — 2080 Description Physical disk initialization failed.
Event ID — 2082 Description Virtual disk rebuild failed. Severity Critical / Failure / Error Cause and Action Cause: A physical disk included in the virtual disk has failed or is not functioning. A user may also have cancelled the rebuild. Action: Replace the failed or non-functional disk. You can identify a disk that has failed by locating the disk that has a red X for its status. Restart the virtual disk rebuild.
Cause and Action Cause: This alert is for informational purposes. Action: None Related Alert Information Clear Alert Number: Alert 2086 is a clear alert for alert 2059. Related Alert Number: None Local Response Agent (LRA) Number: None SNMP Trap Numbers 1201 Event ID — 2087 Description Copy of data resumed from physical disk % 2 to physical disk % 1. Severity OK / Normal / Informational Cause and Action Cause: This alert is for informational purposes.
Event ID — 2090 Description Virtual disk reconfiguration completed Severity OK / Normal / Informational Cause and Action Cause: This alert is for informational purposes. Action: None Related Alert Information Clear Alert Number: Alert 2090 is a clear alert for alert 2063. Related Alert Number: None Local Response Agent (LRA) Number: None SNMP Trap Numbers 1201 Event ID — 2091 Description Virtual disk rebuild completed.
Action: Replace the physical disk. Even though the disk may not have failed yet, it is strongly recommended that you replace the disk. If this disk is part of a redundant virtual disk, perform the Offline task on the disk; replace the disk; the rebuild starts automatically. NOTE: If you put the drive in a different slot, you need to assign it as a hot spare for the rebuild to start automatically.
Severity OK / Normal / Informational Cause and Action Cause: A physical disk that was assigned as a hot spare has been unassigned and is no longer functioning as a hot spare. The physical disk may have been unassigned by a user or automatically unassigned by Storage Management. Storage Management unassigns hot spares that have been used to rebuild data. Once data is rebuilt, the hot spare becomes a member of the virtual disk and is no longer assigned as a hot spare.
Event ID — 2102 Description Temperature exceeded the maximum failure threshold. Severity Critical / Failure / Error Cause and Action Cause: The physical disk enclosure is too hot. A variety of factors can cause the excessive temperature. For example, a fan may have failed, the thermostat may be set too high, or the room temperature may be too hot. Action: Check for factors that may cause overheating. For example, verify that the enclosure fan is working.
Severity OK / Normal / Informational Cause and Action Cause: This alert is for informational purposes. Action: None Related Alert Information Clear Alert Number: Alert 2105 is a clear alert for alert 2104. Related Alert Number: None Local Response Agent (LRA) Number: None SNMP Trap Numbers 1151 Event ID — 2106 Description SMART FPT exceeded.
Event ID — 2108 Description SMART warning. Severity Warning / Non-critical Cause and Action Cause: A disk has received a SMART alert (predictive failure). The disk is likely to fail in the near future. Action: Replace the disk that has received the SMART alert. If the physical disk is a member of a nonredundant virtual disk, then back up the data before replacing the disk.
Action: Replace the disk that has received the SMART alert. If the physical disk is a member of a nonredundant virtual disk, then back up the data before replacing the disk. CAUTION: Removing a physical disk that is included in a non-redundant virtual disk causes the virtual disk to fail and may cause data loss.
Action: To resume the check consistency operation, right-click the virtual disk in the tree view and select Resume Check Consistency. Related Alert Information Clear Alert Number: 2115 Related Alert Number: None Local Response Agent (LRA) Number: None SNMP Trap Numbers 1201 Event ID — 2115 Description A consistency check on a virtual disk has been resumed.
Related Alert Information Clear Alert Number: None Related Alert Number: None Local Response Agent (LRA) Number: None SNMP Trap Numbers 1201 Event ID — 2118 Description Change write policy. Severity OK / Normal / Informational Cause and Action Cause: A user has changed the write policy for a virtual disk. This alert is for informational purposes.
SNMP Trap Numbers 752,802, 852, 902, 952, 1002,1052, 1102, 1152, 1202 Event ID — 2122 Description Redundancy degraded. Severity Warning / Non-critical Cause and Action Cause: One or more of the enclosure components has failed. For example, a fan or power supply may have failed. Although the enclosure is currently operational, the failure of additional components could cause the enclosure to fail. Action: Identify and replace the failed component.
Event ID — 2124 Description Redundancy normal. Severity OK / Normal / Informational Cause and Action Cause: Data redundancy has been restored to a virtual disk or an enclosure that previously suffered a loss of redundancy. This alert is for informational purposes. Action: None Related Alert Information Clear Alert Number: Alert 2124 is a clear alert for alerts 2122 and 2123.
Event ID — 2127 Description Background initialization (BGI) started. Severity OK / Normal / Informational Cause and Action Cause: BGI of a virtual disk has started. This alert is for informational purposes. Action: None Related Alert Information Clear Alert Number: 2130 Related Alert Number: None Local Response Agent (LRA) Number: None SNMP Trap Numbers 1201 Event ID — 2128 Description BGI cancelled.
Related Alert Information Clear Alert Number: Alert 2130 is a clear alert for alert 2127. Related Alert Number: None Local Response Agent (LRA) Number: None SNMP Trap Numbers 1201 Event ID — 2131 Description Firmware version mismatch. Severity Warning / Non-critical Cause and Action Cause: The firmware on the controller is not a supported version. Action: Install a supported version of the firmware.
Local Response Agent (LRA) Number: 2050 SNMP Trap Numbers 103 Event ID — 2136 Description Virtual disk initialization. Severity OK / Normal / Informational Cause and Action Cause: Virtual disk initialization is in progress. This alert is for informational purposes. Action: None Related Alert Information Clear Alert Number: 2088 Related Alert Number: None Local Response Agent (LRA) Number: None SNMP Trap Numbers 1201 Event ID — 2137 Description Communication time-out.
Local Response Agent (LRA) Number: None SNMP Trap Numbers 851 Event ID — 2139 Description Enclosure alarm disabled. Severity OK / Normal / Informational Cause and Action Cause: A user has disabled the enclosure alarm. Action: None Related Alert Information Clear Alert Number: None Related Alert Number: None Local Response Agent (LRA) Number: None SNMP Trap Numbers 851 Event ID — 2140 Description Dead disk segments restored.
Event ID — 2142 Description Controller rebuild rate has changed. Severity OK / Normal / Informational Cause and Action Cause: A user has changed the controller rebuild rate. This alert is for informational purposes. Action: None Related Alert Information Clear Alert Number: None Related Alert Number: None Local Response Agent (LRA) Number: None SNMP Trap Numbers 751 Event ID — 2143 Description Controller alarm enabled.
Related Alert Information Clear Alert Number: None Related Alert Number: None Local Response Agent (LRA) Number: 2100 SNMP Trap Numbers 1153 Event ID — 2146 Description Bad block replacement error. Severity Warning / Non-critical Cause and Action Cause: A portion of a physical disk is damaged. Action: See the Server Administrator Storage Management online help for more information.
Event ID — 2149 Description Bad block extended sense error. Severity Warning / Non-critical Cause and Action Cause: A portion of a physical disk is damaged. Action: See the Server Administrator Storage Management online help for more information. Related Alert Information Clear Alert Number: None Related Alert Number: None Local Response Agent (LRA) Number: 2060 SNMP Trap Numbers 753 Event ID — 2150 Description Bad block extended medium error.
Related Alert Information Clear Alert Number: None Related Alert Number: None Local Response Agent (LRA) Number: None SNMP Trap Numbers 851 Event ID — 2153 Description Enclosure service tag changed. Severity OK / Normal / Informational Cause and Action Cause: An enclosure service tag was changed. In most circumstances, this service tag should only be changed by your service provider. Action: Ensure that the tag was changed under authorized circumstances.
Event ID — 2156 Description Controller alarm has been tested. Severity OK / Normal / Informational Cause and Action Cause: The controller alarm test has run successfully. This alert is for informational purposes. Action: None Related Alert Information Clear Alert Number: None Related Alert Number: None Local Response Agent (LRA) Number: None SNMP Trap Numbers 751 Event ID — 2157 Description Controller configuration has been reset.
When renaming a virtual disk on a PERC 4/SC, 4/DC, 4e/DC, 4/Di, CERC ATA100/4ch, PERC 5/E, PERC 5/i or SAS 5/iR controller, this alert displays the new virtual disk name. On the PERC 4/SC, 4/DC, 4e/DC, 4/Di, 4/IM, 4e/Si, 4e/Di, and CERC ATA 100/4ch controllers, this alert displays the original virtual disk name. This alert is for informational purposes.
Event ID — 2162 Description Communication regained. Severity OK / Normal / Informational Cause and Action Cause: Communication with an enclosure has been restored. This alert is for informational purposes. Action: None Related Alert Information Clear Alert Number: Alert 2162 is a clear alert for alerts 2137 and 2292. Related Alert Number: None Local Response Agent (LRA) Number: None SNMP Trap Numbers 851 Event ID — 2163 Description Rebuild completed with errors.
Severity Warning / Non-critical Cause and Action Cause: Storage Management is unable to determine whether the system has the minimum required versions of the RAID controller firmware and drivers. This situation may occur for a variety of reasons. For example, the installation directory path to the configuration file may not be correct. The configuration file may also have been removed or renamed.
Event ID — 2168 Description The non-RAID SCSI driver version is older than the minimum required level. See readme.txt for the validated driver version. Severity Warning / Non-critical Cause and Action Cause: The version of the driver does not meet the minimum requirements. Storage Management may not be able to display the storage or perform storage management functions until you have updated the system to meet the minimum requirements. Action: See the Readme file for the validated driver version.
Severity Warning / Non-critical Cause and Action Cause: The battery may be recharging, the room temperature may be too hot, or the fan in the system may be degraded or failed. Action: If this alert was generated due to a battery recharge, the situation is corrected when the recharge is complete. You should also check if the room temperature is normal and that the system components are functioning properly.
Action: Replace the battery if it has been removed. If the contact point between the battery and the controller is burnt or corroded, you must replace either the battery or the controller, or both. See the hardware documentation for information on how to safely access, remove, and replace the battery.
SNMP Trap Numbers 1151 Event ID — 2178 Description The controller battery Learn cycle has timed out. Severity Warning / Non-critical Cause and Action Cause: The controller battery must be fully charged before the Learn cycle can begin. The battery may be unable to maintain a full charge causing the Learn cycle to timeout. Additionally, the battery must be able to maintain cached data for a specified period of time in the event of a power loss.
Event ID — 2181 Description The controller battery learn cycle starts in % 1 hours. Severity OK / Normal / Informational Cause and Action Cause: The % 1 indicates a substitution variable. The text for this substitution variable is displayed with the alert in the alert log and can vary depending on the situation. This alert is for informational purposes.
Related Alert Information Clear Alert Number: None Related Alert Number: 2060 Local Response Agent (LRA) Number: None SNMP Trap Numbers 901 Event ID — 2185 Description Physical disk Replace Member Operation stopped for spare. Severity Warning / Non-critical Cause and Action Cause: This alert is provided for informational purposes.
Event ID — 2188 Description The controller write policy has been changed to Write Through. Severity Warning Cause and Action Cause: The controller battery is unable to maintain cached data for the required period of time. For example, if the required period of time is 24 hours, the battery is unable to maintain cached data for 24 hours. It is normal to receive this alert during the battery Learn cycle as the Learn cycle discharges the battery before recharging it.
Cause and Action Cause: There are too many enclosures attached to the controller port. When the enclosure limit is exceeded, the controller loses contact with all enclosures attached to the port. Action: Remove the last enclosure. You must remove the enclosure that has been added last and is causing the enclosure limit to exceed.
Related Alert Information Clear Alert Number: None Related Alert Number: None Local Response Agent (LRA) Number: None SNMP Trap Numbers 1201 Event ID — 2195 Description Dedicated hot spare assigned. Physical disk % 1 Severity OK / Normal / Informational Cause and Action Cause: This alert is for informational purposes.
Event ID — 2198 Description The physical disk is too small to be used for Replace member operation. Severity Warning Cause and Action Cause: This alert is for informational purposes. Action: None Related Alert Information Clear Alert Number: None Related Alert Number: None Local Response Agent (LRA) Number: None SNMP Trap Numbers 903 Event ID — 2199 Description The virtual disk cache policy has changed.
Action: Check if the disk is healthy and that it has not been removed. Check the cables. If necessary, replace the disk and reassign the hot spare. Related Alert Information Clear Alert Number: None Related Alert Number: 2048 Part Number= Local Response Agent (LRA) Number: 2070 SNMP Trap Numbers 903 Event ID — 2202 Description A global hot spare has been removed.
Action: Check if the disk is healthy and that it has not been removed. Check the cables. If necessary, replace the disk and reassign the hot spare. Related Alert Information Clear Alert Number: None Related Alert Number: None Local Response Agent (LRA) Number: None SNMP Trap Numbers 901 Event ID — 2205 Description A dedicated hot spare has been automatically unassigned.
Related Alert Number: None Local Response Agent (LRA) Number: 2070 SNMP Trap Numbers 903 Event ID — 2210 Description Battery requires reconditioning. Initiate the battery learn cycle. Severity Warning / Non-critical Cause and Action Cause: Battery is in warn only mode and requires reconditioning. Action: Initiate the battery learn cycle.
Event ID — 2213 Description Recharge count maximum exceeded. Severity Warning / Non-critical Cause and Action Cause: The battery has been recharged more times than the battery recharge limit allows. Action: Replace the battery pack. Related Alert Information Clear Alert Number: None Related Alert Number: None Local Response Agent (LRA) Number: 2100 SNMP Trap Numbers 1153 Event ID — 2214 Description Battery charge in progress.
Related Alert Information Clear Alert Number: None Related Alert Number: None Local Response Agent (LRA) Number: None SNMP Trap Numbers 1151 Event ID — 2217 Description The battery learn mode has changed to warn. Severity OK / Normal / Informational Cause and Action Cause: This alert is for informational purposes.
Event ID — 2220 Description Replace Member Operation, Auto Replace Member Operation on Predictive Failure and Loadbalance changed. Severity OK / Normal / Informational Cause and Action Cause: This alert is for informational purposes. Action: Change at least one controller property and run the command again.
Related Alert Information Clear Alert Number: None Related Alert Number: None Local Response Agent (LRA) Number: None SNMP Trap Numbers 751 Event ID — 2224 Description Replace Member Operation and Loadbalance changed. Severity OK / Normal / Informational Cause and Action Cause: This alert is for informational purposes. Action: Change at least one controller property and run the command again.
Event ID — 2227 Description Abort Check Consistency on Error, Replace Member Operation and Auto Replace Member Operation on Predictive Failure changed. Severity OK / Normal / Informational Cause and Action Cause: This alert is for informational purposes. Action: Change at least one controller property and run the command again.
Related Alert Information Clear Alert Number: None Related Alert Number: None Local Response Agent (LRA) Number: None SNMP Trap Numbers 751 Event ID — 2231 Description Replace Member Operation and Abort Check Consistency on Error changed. Severity OK / Normal / Informational Cause and Action Cause: This alert is for informational purposes. Action: Change at least one controller property and run the command again.
Event ID — 2234 Description The Patrol Read rate has changed. Severity OK / Normal / Informational Cause and Action Cause: This alert is for informational purposes. Action: None Related Alert Information Clear Alert Number: None Related Alert Number: None Local Response Agent (LRA) Number: None SNMP Trap Numbers 751 Event ID — 2235 Description The Check Consistency rate has changed. Severity OK / Normal / Informational Cause and Action Cause: This alert is for informational purposes.
Related Alert Information Clear Alert Number: None Related Alert Number: None Local Response Agent (LRA) Number: None SNMP Trap Numbers 751 Event ID — 2238 Description The controller debug log file has been exported. Severity OK / Normal / Informational Cause and Action Cause: The user has attempted to export the controller debug log. This alert is for informational purposes.
Event ID — 2241 Description The Patrol Read mode has changed. Severity OK / Normal / Informational Cause and Action Cause: The controller has changed the patrol read mode. This alert is for informational purposes. Action: None Related Alert Information Clear Alert Number: None Related Alert Number: None Local Response Agent (LRA) Number: None SNMP Trap Numbers 751 Event ID — 2242 Description The Patrol Read operation has started.
Related Alert Information Clear Alert Number: None Related Alert Number: None Local Response Agent (LRA) Number: None SNMP Trap Numbers 1201 Event ID — 2245 Description A virtual disk blink has ceased. Severity OK / Normal / Informational Cause and Action Cause: This alert is for informational purposes.
Event ID — 2248 Description The controller battery is executing a Learn cycle. Severity OK / Normal / Informational Cause and Action Cause: This alert is for informational purposes. Action: None Related Alert Information Clear Alert Number: None Related Alert Number: None Local Response Agent (LRA) Number: None SNMP Trap Numbers 1151 Event ID — 2249 Description The physical disk Clear operation has started.
Related Alert Information Clear Alert Number: None Related Alert Number: None Local Response Agent (LRA) Number: None SNMP Trap Numbers 901 Event ID — 2252 Description The physical disk blink has ceased. Severity OK / Normal / Informational Cause and Action Cause: This alert is for informational purposes.
Event ID — 2255 Description The physical disk has been started. Severity OK / Normal / Informational Cause and Action Cause: This alert is for informational purposes. Action: None Related Alert Information Clear Alert Number: None Related Alert Number: 2048, 2050, 2065, 2099, 2121, 2196, 2201, 2203 Local Response Agent (LRA) Number: None SNMP Trap Numbers 901 Event ID — 2257 Description Controller preserved cache is discarded.
Related Alert Information Clear Alert Number: 2260 Related Alert Number: None Local Response Agent (LRA) Number: None SNMP Trap Numbers 851 Event ID — 2260 Description An enclosure blink has ceased. Severity OK / Normal / Informational Cause and Action Cause: This alert is for informational purposes.
Event ID — 2263 Description SMART thermal shutdown is disabled. Severity OK / Normal / Informational Cause and Action Cause: This alert is for informational purposes. Action: None Related Alert Information Clear Alert Number: None Related Alert Number: None Local Response Agent (LRA) Number: None SNMP Trap Numbers 101 Event ID — 2264 Description A device is missing. Severity Warning / Non-critical Cause and Action Cause: The controller cannot communicate with a device. The device may be removed.
Event ID — 2266 Description Controller log file entry: %1 Severity OK / Normal / Informational Cause and Action Cause: The %1 indicates a substitution variable. The text for this substitution variable is generated by the controller and is displayed with the alert in the alert log. This text can vary depending on the situation. This alert is for informational purposes. Action: None NOTE: The substitution text sometimes may not be communicative.
Event ID — 2269 Description The physical disk Clear operation has completed. Severity OK / Normal / Informational Cause and Action Cause: This alert is for informational purposes. Action: None Related Alert Information Clear Alert Number: None Related Alert Number: None Local Response Agent (LRA) Number: None SNMP Trap Numbers 901 Event ID — 2270 Description The physical disk Clear operation failed.
Cause and Action Cause: The Patrol Read task has encountered an error that cannot be corrected. There may be a bad disk block that cannot be remapped. Action: Back up your data. If you are able to back up the data successfully, then fully initialize the disk and then restore from back up.
Action: Assign a larger disk as the dedicated hot spare. Related Alert Information Clear Alert Number: None Related Alert Number: None Local Response Agent (LRA) Number: 2070 SNMP Trap Numbers 903 Event ID — 2277 Description The global hot spare is too small. Severity Warning / Non-critical Cause and Action Cause: The global hot spare is not large enough to protect all virtual disks that reside on the controller. Action: Assign a larger disk as the global hot spare.
Local Response Agent (LRA) Number: None SNMP Trap Numbers 1151 Event ID — 2280 Description A disk media error has been corrected. Severity OK / Normal / Informational Cause and Action Cause: A disk media error was detected while the controller was completing a background task. A bad disk block was identified. The disk block has been remapped. Action: Consider replacing the disk. If you receive this alert frequently, be sure to replace the disk. You should also routinely back up your data.
Event ID — 2283 Description A redundant path is broken. Severity Warning / Non-critical Cause and Action Cause: The controller has two connectors that are connected to the same enclosure. The communication path on one connector has lost connection with the enclosure. The communication path on the other connector is reporting this loss. Action: Make sure the cables are attached securely and both enclosure management modules (EMMs) are healthy.
Action: None Related Alert Information Clear Alert Number: None Related Alert Number: None Local Response Agent (LRA) Number: None SNMP Trap Numbers 1151 Event ID — 2287 Description Protection policy has been changed. Severity OK / Normal / Informational Cause and Action Cause: A new protection policy has been created / existing protection policy has been modified.
Related Alert Information Clear Alert Number: None Related Alert Number: None Local Response Agent (LRA) Number: 2061 SNMP Trap Numbers 754 Event ID — 2290 Description Single-bit ECC error on controller DIMM. Severity Warning / Non-critical Cause and Action Cause: An error involving a single bit has been encountered during a read or write operation. The error correction algorithm has corrected this error.
Event ID — 2293 Description The EMM has failed. Severity Critical / Failure / Error Cause and Action Cause: The failure may be caused by a loss of power to the EMM. The EMM self test may also have identified a failure. There could also be a firmware problem or a multi-bit error. Action: Replace the EMM. See the hardware documentation for information on replacing the EMM.
Related Alert Information Clear Alert Number: None Related Alert Number: None Local Response Agent (LRA) Number: None SNMP Trap Numbers 751, 851, 951 Event ID — 2297 Description An EMM has been removed. Severity Critical / Failure / Error Cause and Action Cause: An EMM has been removed. Action: Reinsert the EMM. See the hardware documentation for information on replacing the EMM.
SNMP Trap Numbers 854 Event ID — 2300 Description The enclosure is unstable. Severity Critical / Failure / Error Cause and Action Cause: The controller is not receiving a consistent response from the enclosure. There could be a firmware problem or an invalid cabling configuration. If the cables are too long, they degrade the signal. Action: Power down all enclosures attached to the system and reboot the system. If the problem persists, upgrade the firmware to the latest supported version.
Event ID — 2303 Description The enclosure cannot support both SAS and SATA physical disks. Physical disks may be disabled. Severity OK / Normal / Informational Cause and Action Cause: This alert is for informational purposes. Action: None Related Alert Information Clear Alert Number: None Related Alert Number: None Local Response Agent (LRA) Number: None SNMP Trap Numbers 851 Event ID — 2304 Description An attempt to hot plug an EMM has been detected. This type of hot plug is not supported.
Cause and Action Cause: The bad block table is used for remapping bad disk blocks. This table fills, as bad disk blocks are remapped. When the table is full, bad disk blocks can no longer be remapped, and disk errors can no longer be corrected. At this point, data loss can occur. The bad block table is now 80% full. Action: Back up your data. Replace the disk generating this alert and restore from back up.
Action: Replace the failed disks and restore from backup. Related Alert Information Clear Alert Number: 1204 Related Alert Number: None Local Response Agent (LRA) Number: 2081 SNMP Trap Numbers 1204 Event ID — 2311 Description The firmware on the EMMs is not the same version. EMM0 %1 EMM1 %2. Severity Warning / Non-critical Cause and Action Cause: The firmware on the EMM modules is not the same version. It is required that both modules have the same version of the firmware.
Local Response Agent (LRA) Number: 2090 SNMP Trap Numbers 1003 Event ID — 2314 Description The initialization sequence of SAS components failed during system startup. SAS management and monitoring is not possible. Severity Critical / Failure / Error Cause and Action Cause: Storage Management is unable to monitor or manage SAS devices. Action: Reboot the system. If problem persists, make sure you have supported versions of the drivers and firmware.
SNMP Trap Numbers 754 Event ID — 2318 Description Problems with the battery or the battery charger have been detected. The battery health is poor. Severity Warning / Non-critical Cause and Action Cause: The battery or the battery charger is not functioning properly. Action: Replace the battery pack. Related Alert Information Clear Alert Number: None Related Alert Number: 2188 Local Response Agent (LRA) Number: 2100 SNMP Trap Numbers 1153 Event ID — 2319 Description Single-bit ECC error.
Event ID — 2321 Description Single-bit ECC error. The DIMM is critically nonfunctional. There is no further reporting. Severity Critical / Failure / Error Cause and Action Cause: The DIMM is malfunctioning. Data loss or data corruption is imminent. No further alerts are generated. Action: Replace the DIMM immediately. The DIMM is a part of the controller battery pack. See your hardware documentation for information on replacing the DIMM.
Severity Critical / Failure / Error Cause and Action Cause: The power cable may be pulled out or removed. The power cable may also have overheated and become warped and nonfunctional. Action: Replace the power cable. Related Alert Information Clear Alert Number: 2325 Related Alert Number: None Local Response Agent (LRA) Number: 2091 SNMP Trap Numbers 1004 Event ID — 2325 Description The power supply cable has been inserted.
NOTE: The controller is taking the required corrective action. If this alert is generated often (such as during each reboot), replace the controller. Related Alert Information Clear Alert Number: None Related Alert Number: 2266 Local Response Agent (LRA) Number: 2060 SNMP Trap Numbers 753 Event ID — 2328 Description The NVRAM has corrupt data. Severity Warning / Non-critical Cause and Action Cause: The NVRAM has corrupt data. The controller is unable to correct the situation.
Related Alert Information Clear Alert Number: None Related Alert Number: None Local Response Agent (LRA) Number: None SNMP Trap Numbers 751 Event ID — 2331 Description A bad disk block has been reassigned. Severity OK / Normal / Informational Cause and Action Cause: The disk has a bad block. Data has been readdressed to another disk block and no data loss has occurred. Action: Monitor the disk for other alerts or indications of poor health. For example, you may receive alert 2306.
SNMP Trap Numbers 751, 801, 851, 901, 951, 1001, 1051, 1101, 1151, 1201 Event ID — 2335 Description Controller event log: %1. Severity Warning / Non-critical Cause and Action Cause: The %1 indicates a substitution variable. The text for this substitution variable is generated by the controller and is displayed with the alert in the alert log. This text is from events in the controller event log that were generated while Storage Management was not running. This text can vary depending on the situation.
Local Response Agent (LRA) Number: 2101 SNMP Trap Numbers 1154 Event ID — 2338 Description The controller has recovered cached data from the BBU. Severity OK / Normal / Informational Cause and Action Cause: This alert is for informational purposes. Action: None Related Alert Information Clear Alert Number: None Related Alert Number: None Local Response Agent (LRA) Number: None SNMP Trap Numbers 1151 Event ID — 2339 Description The factory default settings have been restored.
Event ID — 2341 Description The Check Consistency made corrections and completed. Severity OK / Normal / Informational Cause and Action Cause: This alert is for informational purposes. Action: None Related Alert Information Clear Alert Number: None Related Alert Number: None Local Response Agent (LRA) Number: None SNMP Trap Numbers 1201 Event ID — 2342 Description The Check Consistency found inconsistent parity data. Data redundancy may be lost.
Action: Restart the initialization. Related Alert Information Clear Alert Number: None Related Alert Number: None Local Response Agent (LRA) Number: 2080 SNMP Trap Numbers 1203 Event ID — 2345 Description The virtual disk initialization failed. Severity Critical / Failure / Error Cause and Action Cause: The controller cannot communicate with attached devices. A disk may be removed or contain errors. Cables may also be loose or defective. Action: Verify the health of attached devices.
Cause: You are attempting to rebuild data that resides on a defective disk. Action: Replace the source disk and restore from backup. Software RAID: ● ● ● ● ● Related Alert Information Perform a backup with the Verify option. If the file backup fails, try to restore the failed file from a previous backup. When the backup with the Verify option is complete without any errors, delete the Virtual Disk. Recreate a new Virtual Disk with new drives. Restore the data from backup.
Cause and Action Cause: The rebuild or recovery operation encountered an unrecoverable disk media error. Action: Replace the disk. Related Alert Information Clear Alert Number: None Related Alert Number: 2095, 2273 Part Number= Local Response Agent (LRA) Number: 2071 SNMP Trap Numbers 904 Event ID — 2351 Description A physical disk is marked as missing. Severity OK / Normal / Informational Cause and Action Cause: This alert is for informational purposes. Action: None.
SNMP Trap Numbers 1051 Event ID — 2354 Description Enclosure firmware download in progress. Severity OK / Normal / Informational Cause and Action Cause: This alert is provided for informational purposes. Action: None Related Alert Information Clear Alert Number: None Related Alert Number: None Local Response Agent (LRA) Number: None SNMP Trap Numbers 851 Event ID — 2355 Description Enclosure firmware download failed.
Local Response Agent (LRA) Number: 2061 SNMP Trap Numbers 754 Event ID — 2357 Description SAS expander error: %1. Severity Critical / Failure / Error Cause and Action Cause: The %1 indicates a substitution variable. The text for this substitution variable is generated by the firmware and is displayed with the alert in the alert log. This text can vary depending on the situation. Action: There may be a problem with the enclosure.
Event ID — 2360 Description A user has discarded data from the controller cache. Severity OK / Normal / Informational Cause and Action Cause: This alert is for informational purposes. Action: None. Related Alert Information Clear Alert Number: None Related Alert Number: None Local Response Agent (LRA) Number: None SNMP Trap Numbers 751 Event ID — 2361 Description Physical disk(s) that are part of a virtual disk have been removed while the system was shut down.
Action: None Related Alert Information Clear Alert Number: None Related Alert Number: None Local Response Agent (LRA) Number: None SNMP Trap Numbers 753 Event ID — 2366 Description Dedicated spare imported as global due to missing arrays. Severity OK / Normal / Informational Cause and Action Cause: This alert is for informational purposes.
Related Alert Information Clear Alert Number: None Related Alert Number: 2049, 2052, 2162, 2292 Local Response Agent (LRA) Number: None SNMP Trap Numbers 851 Event ID — 2369 Description Virtual Disk Redundancy has been degraded. Severity OK / Normal / Informational Cause and Action Cause: A physical disk in a RAID 6 virtual disk has either failed or been removed. Action: Replace the missing or failed physical disk.
Event ID — 2372 Description Attempted import of Virtual Disk exceeding the limit supported on the controller. Severity OK / Normal / Informational Cause and Action Cause: This alert is provided for informational purposes. Action: None. Related Alert Information Clear Alert Number: None Related Alert Number: None Local Response Agent (LRA) Number: None SNMP Trap Numbers 751 Event ID — 2373 Description Attempted import of unsupported Virtual Disk type RAID %1.
Action: None. Related Alert Information Clear Alert Number: None Related Alert Number: None Local Response Agent (LRA) Number: None SNMP Trap Numbers 751 Event ID — 2376 Description Attempted import of Virtual Disk with stale physical disk. Severity OK / Normal / Informational Cause and Action Cause: User is attempting to import a foreign virtual disk with a stale physical disk. This alert is provided for informational purposes. Action: None.
SNMP Trap Numbers 751 Event ID — 2379 Description An overflow of the foreign configuration has occurred. You can import the foreign configuration in multiple attempts. Severity Warning Cause and Action Cause: This alert is provided for informational purposes. Action: None. Related Alert Information Clear Alert Number: None Related Alert Number: None Local Response Agent (LRA) Number: None SNMP Trap Numbers 753 Event ID — 2380 Description Foreign configuration has been partially imported.
Severity Warning / Non-critical Cause and Action Cause: A physical disk of media type SSD is attached to a controller that does not support SSD disks. Action: Replace the unsupported physical disk with a physical disk of media type HDD. Related Alert Information Clear Alert Number: None Related Alert Number: None Local Response Agent (LRA) Number: None SNMP Trap Numbers 903 Event ID — 2383 Description The Information level set for the hot spare protection policy is violated for the Virtual Disk.
SNMP Trap Numbers 1204 Event ID — 2386 Description Drive could not be assigned as Dedicated Hot Spare. Severity Informational Cause and Action Cause: The assignment of a Dedicated Hot Spare fails as the disk is invalid. Action: None. Related Alert Information Clear Alert Number: 2195 Related Alert Number: None Local Response Agent (LRA) Number: None SNMP Trap Numbers 901 Event ID — 2387 Description A virtual disk bad block medium error is detected.
Local Response Agent (LRA) Number: None SNMP Trap Numbers 751 Event ID — 2389 Description The virtual disk bad block medium error is cleared. Severity OK / Normal / Informational Cause and Action Cause: Virtual disk bad blocks are cleared. Action: None. Related Alert Information Clear Alert Number: None Related Alert Number: None Local Response Agent (LRA) Number: None SNMP Trap Numbers 1201 Event ID — 2390 Description The Cryptographic Erase operation is performed on the physical disk.
Severity OK / Normal / Informational Cause and Action Cause: The Encrypted virtual disk operation on normal virtual disk (created using Self encrypting disks only) is successful. Action: None. Related Alert Information Clear Alert Number: None Related Alert Number: None Local Response Agent (LRA) Number: None SNMP Trap Numbers 1201 Event ID — 2394 Description Persistent Hot Spare is enabled. Severity OK / Normal / Informational Cause and Action Cause: The Persistent Hot Spare option is enabled.
Local Response Agent (LRA) Number: None SNMP Trap Numbers 1204 Event ID — 2397 Description The Check Consistency completed with uncorrectable errors. Severity Critical / Failure / Error Cause and Action Cause: The Check Consistency task detected uncorrectable multiple errors. Action: Replace the failed physical disk. You can identify the failed disk by locating the disk that has a red “X” for its status. Rebuild the physical disk. When finished, restart the check consistency operation.
Event ID — 2400 Description Physical disk configuration data updated as it was stale. Severity Informational Cause and Action Cause: The physical disk configuration data is updated because it was outdated. Action: None. Related Alert Information Clear Alert Number: None Related Alert Number: None Local Response Agent (LRA) Number: None SNMP Trap Numbers 901 Event ID — 2401 Description Configuration command could not be committed to disk. Configuration has to be re applied.
NOTE: This alert also appears when a CacheCade is created but is not available for the operating system (as it is a CacheCade and not a Virtual Disk). Related Alert Information Clear Alert Number: None Related Alert Number: None Local Response Agent (LRA) Number: None SNMP Trap Numbers 1201 Event ID — 2404 Description Virtual Disk is not available. Severity OK / Normal / Informational Cause and Action Cause: The operating system does not detect the newly created virtual disk.
SNMP Trap Numbers 751 Event ID — 2411 Description Controller LKM Encryption key is changed. Severity Informational Cause and Action Cause: Using Manage Encryption Key operations, encryption key is changed. Action: None. Related Alert Information Clear Alert Number: None Related Alert Number: None Local Response Agent (LRA) Number: None SNMP Trap Numbers 751 Event ID — 2412 Description Controller CacheCade is resized.
Cause and Action Cause: This alert is provided for informational purposes. Action: None Related Alert Information Clear Alert Number: None Related Alert Number: None Local Response Agent (LRA) Number: None SNMP Trap Numbers 1201 Event ID — 2415 Description Controller battery is discharging. Severity Informational Cause and Action Cause: The battery learn cycle has started.
● If the consistency check finds and unrecoverable medium error, it means that the medium error is located in non-user data. No further action is required as, writing data to the location of the medium error fixes the problem. NOTE: If the unrecoverable medium error has not been corrected, it may be reported again by the system. This error can be fixed by writing data on the affected area or deleting and recreating the Virtual Disk as demonstrated in the following procedure. 1. Back up the data. 2.
Cause and Action Cause: User triggered action. Action: Configure the drive to be ready using CLI/GUI. Related Alert Information Clear Alert Number: None Related Alert Number: None Local Response Agent (LRA) Number: None SNMP Trap Numbers 901 Event ID — 2429 Description Drive Prepared for Removal. Severity Informational Cause and Action Cause: User triggered action.
Event ID — 2432 Description The PCIeSSD device was found to be in security locked state. Full initialization has to be done on the security locked drive to recover the drive in usable state. Severity Warning Cause and Action Cause: Last full initialization was stopped for some reason and hence the device is in security locked state. Action: Run full initialization to recover the device.
Action: None. Related Alert Information Clear Alert Number: None Related Alert Number: None Local Response Agent (LRA) Number: None SNMP Trap Numbers 901 Event ID — 2436 Description Physical Device is in read-only mode. Severity Critical Cause and Action Cause: User triggered task. Action: None.
Event ID — 2440 Description The physical device available space is below threshold. Severity Warning Cause and Action Cause: None Action: None Related Alert Information Clear Alert Number: None Related Alert Number: None Part Number = Local Response Agent (LRA) Number: None SNMP Trap Numbers 904 Event ID — 2441 Description The PCIe solid state device identified in the message has turned off because the critical temperature threshold of the device was exceeded.
Severity Error Cause and Action Cause: None Action: Back up the data on the device, and contact your service provider for further instructions. Related Alert Information Clear Alert Number: None Related Alert Number: None Part Number= Local Response Agent (LRA) Number: None SNMP Trap Numbers 904 Event ID — 2444 Description The Patrol Read operation was manually stopped before completion.
Local Response Agent (LRA) Number: None SNMP Trap Numbers 751 Event ID — 2447 Description The Auto Configure operation is successfully completed on the controller identified in the message. Severity Informational Cause and Action Cause: User Triggered Task Action: No response action is required.
Event ID — 2450 Description The disk write cache policy is changed for Non-RAID disks. Severity Informational Cause and Action Cause: The disk write cache policy of non-RAID physical disk drives on the is changed. Action: No response action is required. Related Alert Information Clear Alert Number: None Related Alert Number: None Local Response Agent (LRA) Number: None SNMP Trap Numbers 751 Event ID — 2451 Description The disk write cache policy is changed.
Related Alert Information Clear Alert Number: None Related Alert Number: None Local Response Agent (LRA) Number: None SNMP Trap Numbers 103 Event ID — 2454 Description Unable to complete the Cryptographic erase operation on the physical disk drive . Severity Warning Cause and Action Cause: The cryptographic erase operation cannot be completed on the physical disk drive identified in the message. Action: No response action is required.
Event ID — 2459 Description The Available Spare Critical Threshold for PCIe SSDs is set to . Severity Information Cause and Action Cause: When user sets the Available Spare warning threshold for the SSD. Action: No response action is required. Related Alert Information Clear Alert Number: None Related Alert Number: None Local Response Agent (LRA) Number: None SNMP Trap Numbers 101 Event ID — 2460 Description Unable to correct the media error .
Cause and Action Cause: Cause: The rebuild operation on the virtual drive (VD) is abruptly stopped. Action: Replace the physical drive associated with the virtual drive and retry the operation. For information about replacing a physical drive, see the Server Administrator Installation Guide available on the support site.
SNMP Trap Numbers None Event ID — 2468 Description The Manage Physical disk link down Severity Warning Cause and Action Cause: The link of physical drive identified in the message is not active. Action: No response action is required. Related Alert Information Clear Alert Number: None Related Alert Number: None Local Response Agent (LRA) Number: None SNMP Trap Numbers None Event ID — 2469 Description The command request is timed out.
Severity Warning Cause and Action Cause: Controller supports Secure boot Hardware root of Trust(RoT) feature and it needs a host power cycle for the security key update to complete. Action: Perform Host power cycle. For example, to perform power-cycle using IDRAC RACADM Interface, run the RACADM command: racadm serveraction powercycle..
Action: Replace the controller that has hard SecureBoot mode enabled, and then retry the operation. For information about replacing a PERC, see the iDRAC User's Guide. Related Alert Information Clear Alert Number: None Related Alert Number: 753 Local Response Agent (LRA) Number: None SNMP Trap Numbers None Event ID — 2480 Description Unable to update the firmware on the controller because the controller key change operation is pending.
SNMP Trap Numbers 1604 . Event ID — 2700 Description The following journal mirror is available. %1 Severity Information Cause and Action No action required. Related Alert Information Clear Alert Number: None Related Alert Number: None Local Response Agent (LRA) Number: None SNMP Trap Numbers 1601 Event ID — 2701 Description The following journal mirror is being replaced.(wwn ) %1 : FluidCache. Severity Information Cause and Action No action required.
Related Alert Information Clear Alert Number: None Related Alert Number: None Local Response Agent (LRA) Number: None SNMP Trap Numbers 1604 Event ID — 2704 Description The cluster ID in the journal does not match the cluster ID in the configuration file. : FluidCache. Severity Error Cause and Action Service is required. Contact Technical Support.
Cause and Action No action required. Related Alert Information Clear Alert Number: None Related Alert Number: None Local Response Agent (LRA) Number: None SNMP Trap Numbers 901 Event ID — 2876 Description The following Disk has finished flushing. (wwn) %1 (path) %2 : FluidCache. Severity Information Cause and Action No action required.
Severity Information Cause and Action No action required. Related Alert Information Clear Alert Number: None Related Alert Number: None Local Response Agent (LRA) Number: None SNMP Trap Numbers 1201, 1501 Event ID — 2903 Description The following cache device has been registered. (ww n) %1 (path) %2 : FluidCache. Severity Information Cause and Action No action required.
Event ID — 2906 Description Caching is being removed for the following storage device. (wwn) %1 (path) %2 : FluidCache. Severity Information Cause and Action No action required. Related Alert Information Clear Alert Number: None Related Alert Number: None Local Response Agent (LRA) Number: None SNMP Trap Numbers 1201, 1501, 1601 Event ID — 2907 Description Caching has been enabled on the following storage device. (wwn) %1 (path) %2 : FluidCache.
Event ID — 2910 Description Caching has been disabled for the following storage device. (wwn) %1 (path) %2 : FluidCache. Severity Information Cause and Action No action required. Related Alert Information Clear Alert Number: None Related Alert Number: None Local Response Agent (LRA) Number: None SNMP Trap Numbers 1201, 1501, 1601 Event ID — 2911 Description The following cached LUN has had a failure. (wwn) %1 (path) %2 : FluidCache. Severity Error Cause and Action Service is required.
Event ID — 2914 Description A valid permanent license is installed.: FluidCache. Severity Information Cause and Action No action required. Related Alert Information Clear Alert Number: None Related Alert Number: None Local Response Agent (LRA) Number: None SNMP Trap Numbers 1601 Event ID — 2915 Description No valid license is installed.: FluidCache. Severity Error Cause and Action A valid license must be installed.
Event ID — 2918 Description Running on an expired evaluation license. Caching functionality is disabled. Expired days: % 1: FluidCache Severity Error Cause and Action A permanent license must be installed. Related Alert Information Clear Alert Number: None Related Alert Number: None Local Response Agent (LRA) Number: None SNMP Trap Numbers 1604 Event ID — 2919 Description Running on an expired/invalid license. Configuration changes are disabled.: FluidCache.
Event ID — 2922 Description Not enough memory to run necessary services.: FluidCache. Severity Error Cause and Action You must run on a system with adequate memory. Related Alert Information Clear Alert Number: None Related Alert Number: None Local Response Agent (LRA) Number: None SNMP Trap Numbers 1604 Event ID — 2923 Description One or more cache devices are missing. Cache is hung.: FluidCache. Severity Error Cause and Action To resolve the issue, insert the missing cache device.
SNMP Trap Numbers 1203, 1503, 1603 Event ID — 2931 Description Even though caching was enabled in write-back or write-through mode, it is currently operating in passthrough mode.: FluidCache. Severity Warning Cause and Action To resolve the issue, add one or more PCIe SSDs to the cache pool.
4 System Event Log Messages for IPMI Systems The tables in this chapter list the system event log (SEL) messages, their severity, and cause. NOTE: For corrective actions, see the appropriate documentation.
Table 5. Temperature Sensor Events (continued) Event Message Severity Cause temperature sensor returned to warning state . Warning Temperature of the backplane board, system board, or the carrier in the specified system returned from critical state to non-critical state. temperature sensor returned to normal state .
Table 6. Voltage Sensor Events (continued) Event Message Severity Cause voltage sensor detected a warning . Warning Voltage of the monitored entity exceeded the warning threshold. voltage sensor returned to normal . Information The voltage of a previously reported is returned to normal state. The voltage is less than the lower warning threshold.
Table 7. Fan Sensor Events (continued) Event Message Severity Cause Fan Redundancy sensor redundancy lost. Critical The fan specified by may have failed and hence, the redundancy that was degraded previously has been lost. Fan Redundancy sensor redundancy regained Information The fan specified by may have started functioning again and hence, the redundancy has been regained.
Table 8. Processor Status Events (continued) Event Message Severity Cause status processor sensor Thermal Trip. Critical The processor generates this event before it shuts down because of excessive heat caused by lack of cooling or heat synchronization. status processor sensor recovered from IERR. Information This event is generated when a processor recovers from the internal error. status processor sensor disabled.
Table 8. Processor Status Events (continued) Event Message Severity Cause CPU is absent. Critical This event is generated when the system could not detect the processor. CPU is operating correctly. Information This event is generated when the processor recovered from an error. CPU is configured correctly. Information The specified CPU is configured correctly. Power Supply Events The power supply sensors monitor the functionality of the power supplies.
Table 9. Power Supply Events (continued) Event Message Severity Cause PS 1 Status: Power supply sensor for PS 1, failure was asserted. Critical This event is generated when the power supply has failed. PS 1 Status: Power supply sensor for PS 1, failure was deasserted. Information This event is generated when the power supply has recovered from an earlier failure event. PS 1 Status: Power supply sensor for PS 1, predictive failure was asserted.
Table 9. Power Supply Events (continued) Event Message Severity Cause The temperature for power supply is in a warning range. Warning Temperature of specified power supply entered into non-critical state. The temperature for power Critical supply is outside of range. Temperature of specified power supply entered into critical state. An under voltage fault detected on power supply . Critical The specified power supply detected inefficient voltage.
Memory ECC Events The memory ECC event messages monitor the memory modules in a system. These messages monitor the ECC memory correction rate and the type of memory events that occurred. Table 10. Memory ECC Events E v e n t M e s s a g e 192 Severity Cause Information This event is generated when there is a memory error correction on a particular Dual Inline Memory Module (DIMM). Critical This event is generated when the chipset is unable to correct the memory errors.
BMC Watchdog Events Enter a short description for your reference topic. This should be one or two sentences that describes the topic content. Table 11. BMC Watchdog Events Event Message Severity Cause BMC OS Watchdog timer expired. Information This event is generated when the BMC watchdog timer expires and no action is set. BMC OS Watchdog performed system reboot.
Table 12. Memory Events (continued) Event Message Severity Cause Memory RAID redundancy lost. Critical This event is generated when redundancy is lost in a RAID-configured memory configuration. Memory RAID redundancy regained. Information This event is generated when the redundancy lost or degraded earlier is regained in a RAID-configured memory configuration. Memory Mirrored redundancy degraded. Warning This event is generated when there is a memory failure in a mirrored memory configuration.
Table 12. Memory Events (continued) Event Message Severity Cause Memory spare is redundant. Information This event is generated when the memory redundancy mode has change to spare redundant. Memory spare redundancy is lost. Check memory device at location . Critical This event is generated when redundancy is lost in a sparer-configured memory configuration. Memory spare redundancy is Warning degraded. Check memory device at location .
Table 14. Drive Events (continued) Event Message Severity Cause Drive consistency check in progress was asserted. Warning This event is generated when the drive is placed in consistency check. Drive consistency check in progress was deasserted. Information This event is generated when the consistency check of the drive is completed. Drive in critical array was asserted. Critical This event is generated when the drive is placed in critical array.
Table 15. Intrusion Events (continued) Event Message Severity Cause The chassis is open while the Critical power is on. The chassis is closed while the power is on. This event is generated when the intrusion sensor detects an intrusion while the system is on. Information This event is generated when the earlier intrusion has been corrected while the power is on. The chassis is open while the Critical power is off. The chassis is closed while the power is off.
Table 16. BIOS Generated System Events (continued) Event Message Severity Cause Err Reg Pointer OEM Diagnostic data event was asserted. Information This event is generated when an OEM event occurs. OEM events can be used by the service team to better understand the cause of the failure. System Board PFault Fail Safe Critical state asserted. This event is generated when the system board voltages are not at normal levels.
Table 16. BIOS Generated System Events (continued) Event Message Severity Cause CPU Bus PERR transition to non-recoverable. Critical This event is generated when the processor bus PERR enters a nonrecoverable state. CPU Init Err transition to non-recoverable. Critical This event is generated when the processor initialization enters a nonrecoverable state. CPU Machine Chk transition to Critical non-recoverable. This event is generated when the processor machine check enters a nonrecoverable state.
Table 16. BIOS Generated System Events (continued) Event Message Severity Cause A bus correctable error was detected on a component at slot . Critical This is generated when the system has detected bus correctable errors. A bus uncorrectable error was Critical detected on a component at bus device function <>number>. This is generated when the system has detected bus uncorrectable errors. A bus uncorrectable error was Critical detected on a component at slot .
Table 16. BIOS Generated System Events (continued) Event Message Severity Cause by the service team to better understand the cause of the failure. CPU protocol error detected. Critical This event is generated when the processor protocol enters a nonrecoverable state. CPU bus parity error detected. Critical This event is generated when the processor bus PERR enters a nonrecoverable state. CPU initialization error detected.
POST Code Table The following table lists the POST Code errors that are generated when a fatal error occurs during system boot. Table 17. POST Code Table Fatal Error Code Description Cause 80 No memory detected. This error code implies that no memory is installed. 81 Memory detected but is not configurable. This error code indicates memory configuration error that could be a result of bad memory, mismatched memory or bad socket. 82 Memory configured but not usable.
Operating System Generated System Events Table 18. Operating System Generated System Events Description Severity System Event: OS stop event Information OS graceful shutdown detected Cause The operating system was shutdown/ restarted normally. OEM Event data record (after OS graceful shutdown/restart event) Information Comment string accompanying an operating system shutdown/ restart.
Battery Events Table 20. Battery Events Description Severity Cause Failed was asserted Critical This event is generated when the sensor detects a failed or missing battery. Failed was deasserted Information This event is generated when the earlier failed battery was corrected. is low was asserted Warning This event is generated when the sensor detects a low battery condition.
Table 21. Power And Performance Events (continued) Description Severity Cause System Board Power Optimized: Normal Performance status sensor for System Board, degraded, user defined power capacity was deasserted This event is generated when the system performance is restored. System Board Power Optimized: Critical Performance status sensor for System Board, Halted, system power exceeds capacity was asserted This event is generated when a change in power supply degrades system performance.
Table 22. Entity Presence Events (continued) Description Severity Cause absent was asserted Critical This event is generated when the device was not detected. The is present. Information The is absent. Critical This event is generated when the device was detected. This event is generated when the device was not detected.
Table 23. Miscellaneous Events (continued) Description Severity Cause LinkT/FlexAddr: Link Tuning Critical sensor, device option ROM failed to support link tuning or flex address (Mezz ) was asserted This event is generated when ROM does not support Flex address or link tuning.
Table 23. Miscellaneous Events (continued) Description Severity Cause Internal Dual SD Module redundancy is lost. Critical This event is generated when either one of the SD cards or both the SD cards are not functioning properly.
