Operating instructions
Warranty, Return Policy, and Year 2000 Statement of Compliance B-1
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Dell Computer Corporation (“Dell”) manufactures its hardware products from parts
and components that are new or equivalent to new in accordance with industry-
standard practices. Dell warrants that the hardware products it manufactures will be
free from defects in materials and workmanship. The warranty term is three years
beginning on the date of invoice, as described in the following text.
Damage due to shipping the products to you is covered under this warranty.
Otherwise, this warranty does not cover damage due to external causes, including
accident, abuse, misuse, problems with electrical power, servicing not authorized by
Dell, usage not in accordance with product instructions, failure to perform required
preventive maintenance, and problems caused by use of parts and components not
supplied by Dell.
This warranty does not cover any items that are in one or more of the following
categories: software; external devices (except as specifically noted); accessories or
parts added to a Dell system after the system is shipped from Dell; accessories or
parts added to a Dell system through Dell’s system integration department;
accessories or parts that are not installed in the Dell factory; or DellWare
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products.
Monitors, keyboards, and mice that are Dell-branded or that are included on Dell’s
standard price list are covered under this warranty; all other monitors, keyboards, and
mice (including those sold through the DellWare program) are not covered. Batteries
for portable computers are covered only during the initial one-year period of this
warranty.
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During the one-year period beginning on the invoice date, Dell will repair or replace
products covered under this limited warranty that are returned to Dell’s facility. To
request warranty service, you must call Dell’s Customer Technical Support within
the warranty period. Refer to the chapter titled “Getting Help” in your system’s
troubleshooting documentation to find the appropriate telephone number for
obtaining customer assistance. If warranty service is required, Dell will issue a