OptiPlex 3050 Tower Owner's Manual Regulatory Model: D18M Regulatory Type: D18M003
Notes, cautions, and warnings NOTE: A NOTE indicates important information that helps you make better use of your product. CAUTION: A CAUTION indicates either potential damage to hardware or loss of data and tells you how to avoid the problem. WARNING: A WARNING indicates a potential for property damage, personal injury, or death. © 2018 Dell Inc. or its subsidiaries. All rights reserved. Dell, EMC, and other trademarks are trademarks of Dell Inc. or its subsidiaries.
Contents 1 Working on your computer............................................................................................................................. 7 Safety instructions............................................................................................................................................................. 7 Before working inside your computer..............................................................................................................................
Removing power supply unit or PSU.......................................................................................................................32 Installing power supply unit or PSU......................................................................................................................... 34 VGA daughter board........................................................................................................................................................
Compatibility...............................................................................................................................................................65 HDMI 1.4............................................................................................................................................................................65 HDMI 1.4 Features.........................................................................................................................................
Power supply specifications........................................................................................................................................... 94 Physical dimension specifications.................................................................................................................................. 95 System board layout........................................................................................................................................................
1 Working on your computer Safety instructions Use the following safety guidelines to protect your computer from potential damage and to ensure your personal safety. Unless otherwise noted, each procedure included in this document assumes that the following conditions exist: • You have read the safety information that shipped with your computer. • A component can be replaced or, if purchased separately, installed by performing the removal procedure in reverse order.
Turning off your computer — Windows 10 CAUTION: To avoid losing data, save and close all open files and exit all open programs before you turn off your computer. 1 Click or tap 2 Click or tap . and then click or tap Shut down. NOTE: Ensure that the computer and all attached devices are turned off. If your computer and attached devices did not automatically turn off when you shut down your operating system, press and hold the power button for about 6 seconds to turn them off.
2 Disassembly and reassembly Recommended tools The procedures in this document require the following tools: • • • Small flat blade screwdriver Phillips # 1 screwdriver Small plastic scribe Back cover Removing cover 1 Follow the procedure in Before working inside your computer. 2 To release the cover: a Loosen the captive screws securing the cover to the computer [1]. b Slide the cover toward the back of the computer [2].
3 Lift the cover to remove it from the computer. Installing cover 1 Place the cover on the computer and slide the cover forward until it clicks into place. 2 Tighten the captive screws to secure the cover to the computer. 3 Follow the procedure in After working inside your computer. Bezel Removing bezel 1 Follow the procedure in Before working inside your computer. 2 Remove the cover. 3 To remove the bezel: a 10 Lift the tabs and rotate the bezel to release the bezel from the chassis [1,2].
b Pull the bezel to release the tab holders on the front bezel from the slots on the chassis.
Installing bezel 1 Position the bezel to align the tab holders on the chassis. 2 Press the bezel until the tabs click into place. 3 Install the cover. 4 Follow the procedure in After working inside your computer. Opening the front panel door 1 Follow the procedure in Before working inside your computer. 2 Remove the: a b cover bezel CAUTION: The front panel door opens only to a limited extent. See the printed image on the front panel door for the maximum permissible level.
NOTE: All pictures shown are for illustration purposes only. Actual product may vary depending on product model, configuration, features and/or product enhancements. 3 Pull the front panel door to open it. Storage Removing 3.5–inch hard drive 1 Follow the procedure in Before working inside your computer. 2 Remove the: a b 3 cover bezel NOTE: All pictures shown are for illustration purposes only. Actual product may vary depending on product model, configuration, features and/or product enhancements.
b 14 Remove the screws that secure the hard drive to the chassis [1] and open the front panel door [2].
c Slide the hard drive out from the chassis.
Installing 3.5–inch hard drive 1 Insert the hard drive into the slot on the chassis. 2 Tighten the screws to secure the hard drive to the chassis. 3 Close the front panel door. 4 Connect the SATA cable and the power cable to the connectors on the hard drive. 5 Install the: a b 6 bezel cover Follow the procedure in After working inside your computer. Removing the 2.5–inch drive assembly 1 Follow the procedure in Before working inside your computer.
4 To remove the drive assembly: a b Disconnect the drive assembly cables from the connectors on the drive [1]. Press the blue tabs on both sides [2] and pull the drive assembly out of the computer [3]. Removing the 2.5–inch drive from the drive bracket 1 Follow the procedure in Before Working Inside Your Computer. 2 Remove the: a b c 3 cover bezel 2.
Installing the 2.5–inch hard drive into the drive bracket 1 To install the hard drive: a b 2 Install the: a b c 3 Insert pins on one side of the bracket into the slots on one side of the hard drive. Pull the other side of the bracket to insert the pins into the slots on the other side of hard drive. 2.5-inch drive assembly bezel cover Follow the procedure in After working inside your computer. Installing the 2.
b Close the front panel door [2]. c Press the blue release tab [1] and slide the optical drive out of the computer [2].
Installing optical drive 1 Insert the optical drive into the optical drive bay until it clicks into place. 2 Open the front panel door. 3 Route the data cable and power cable under the drive cage. 4 Connect the data cable and power cable to the connectors on the optical drive. 5 Close the front panel door. 6 Install the: a b 7 bezel cover Follow the procedure in After working inside your computer. M.2 PCIe SSD Removing optional M.
4 To remove the M.2 PCIe SSD: a b Pull the blue tab that secures the M.2 PCIe SSD to the system board [1]. Slide out the M.2 PCIe SSD from the connector on the system board [2]. Installing optional M.2 PCIe SSD 1 Insert the M.2 PCIe SSD to the connector. 2 Press the blue tab to secure the M.2 PCIe SSD. 3 Close the front panel door. 4 Install the: a b 5 bezel cover Follow the procedure in After working inside your computer.
SD card reader Removing SD card reader 1 Follow the procedure in Before working inside your computer. 2 Remove the: a b cover bezel 3 Open the front panel door. 4 To remove the SD card reader: a b c 22 Disconnect the SD card reader cable from the connector on the system board [1]. Remove the screw that secures the SD card reader to the front panel door [2]. Lift the SD card reader out of the computer [3].
Installing SD card reader 1 Insert the SD card reader into the slot on the front panel door. 2 Tighten the screw to secure the SD card reader to the front panel door. 3 Connect the SD card reader cable to the connector on the system board. 4 Close the front panel door. 5 Install the: a b 6 bezel cover Follow the procedure in After working inside your computer. Memory module Removing memory module 1 Follow the procedure in Before working inside your computer.
Expansion card Removing PCIe expansion card 1 Follow the procedure in Before working inside your computer. 2 Remove the: a b cover bezel 3 Open the front panel door. 4 To remove the PCIe expansion card: a Pull the release latch to unlock the PCIe expansion card. b Push the card retention latch [1], and lift the PCIe expansion card out of the computer [2]. NOTE: This step is applicable only for the connector with card retention latch, otherwise, lift the PCIe expansion card out of the computer.
5 Repeat the steps to remove any additional PCIe expansion card. Installing PCIe expansion card 1 Pull the release latch backward to open [1]. 2 To remove the PCIe brackets (1 and 3) as shown below, insert a screwdriver in the hole of a PCIe bracket and push hard to release the bracket [2], and then lift the bracket out from your computer.
3 Insert the PCIe expansion card to the connector on the system board. 4 Secure the PCIe expansion card by pushing the card retention latch until it clicks into place. NOTE: This step is applicable only for the connector with card retention latch, otherwise, skip this step. 5 Repeat the steps to install any additional PCIe expansion card. 6 Close the release latch. 7 Close the front panel door. 8 Install the: a b 9 bezel cover Follow the procedure in After working inside your computer.
WLAN card Removing WLAN card 1 Follow the procedure in Before working inside your computer. 2 Remove the: a b cover bezel 3 Open the front panel door. 4 To remove the WLAN module: a Loosen the antenna screw to remove the antenna from the computer. b c Disconnect the WLAN module cable from the connector on the system board [1] Pull the release latch to unlock the WLAN module [2].
d 28 Lift the WLAN module out of the computer.
5 To remove the WLAN card: a b c d Remove the screw that secures the WLAN card to the WLAN module [1]. Lift the WLAN card bracket [2]. Disconnect the antenna cables from the connectors on the WLAN card [3] Pull the WLAN card from the slot [4].
Installing WLAN card 1 Insert the WLAN card into the connector on the WLAN module. 2 Connect the WLAN antenna cables to the connectors on the WLAN card. 3 Place the WLAN card bracket to secure the WLAN cables. 4 Tighten the screw to secure the WLAN card to the system. 5 Pull the release latch to open [1]. 6 To remove the PCIe brackets (1 and 3) as shown below, insert a screwdriver in the hole of a bracket and push hard to release the bracket [2], and then lift the bracket out from your computer.
7 Insert the WLAN module into the connector on the system board and press until it is secured. 8 Connect the WLAN module cable to the connector on the system board. 9 Tighten the antenna screw to install the antenna. 10 Close the release latch. 11 Close the front panel door. 12 Install the: NOTE: The WLAN module can be installed in PCIe slots 1 and 4 only. a b 13 bezel cover Follow the procedure in After working inside your computer.
Power supply unit Removing power supply unit or PSU 1 Follow the procedure in Before working inside your computer. 2 Remove the: a b cover bezel 3 Open the front panel door. 4 To release the PSU: 32 a b Disconnect the PSU cable from the connector on the system board [1]. Unroute the PSU cable from the release clip [2]. c d e f Disconnect the PSU cable from the connector on the system board [1]. Pull the release clip [2]. Unroute the PSU cables from the retention clip [3].
5 To remove the PSU: a b Press the release tab [1]. Slide and lift the PSU away from the computer [2].
Installing power supply unit or PSU 1 Insert the PSU into the PSU slot and slide it towards the back of the computer until it clicks into place. 2 Tighten the screws to secure the PSU to the computer. 3 Route the PSU cables through the retention clips and secure one of the cables with the release clips. 4 Connect the PSU cables to the connectors on the system board. 5 Close the front panel door. 6 Install the: a b 7 bezel cover Follow the procedure in After working inside your computer.
VGA daughter board Removing VGA daughter board 1 Follow the procedure in Before working inside your computer. 2 Remove the: a b cover bezel 3 Open the front panel door 4 To remove the VGA daughter board: a b Remove the screws that secure the VGA connector to the computer [1]. Slide the VGA connector to release it from the computer [2]. c d Remove the screw that secures the VGA daughter board to the computer [1]. Lift the VGA daughter board using the handle to remove it from the computer [2].
Installing VGA daughter board 1 To remove the metal bracket as shown below, insert a flathead screwdriver in the hole of the bracket and push the bracket to release the bracket, and then lift the bracket out from the system.
2 Insert the VGA connector into the slot from inside of the computer [1]. 3 Tighten the screws to secure the VGA connector to the computer [2].
4 Align the VGA daughter board with the screw holder on the system board [1]. 5 Tighten the screw to secure the VGA daughter board to the system board [2].
6 Close the front panel door. 7 Install the: a b 8 bezel cover Follow the procedure in After working inside your computer. Intrusion switch Removing intrusion switch 1 Follow the procedure in Before working inside your computer. 2 Remove the: a b cover bezel 3 Open the front panel door. 4 To remove the intrusion switch: a Disconnect the intrusion switch cable from the connector on the system board [1].
b c d Unroute the intrusion switch cable from the fan grommet [2]. Remove the adhesive tape that holds the intrusion switch cable on the system fan [3]. Slide the intrusion switch and push it to remove from the computer [4]. Installing intrusion switch 1 Insert the intrusion switch into the slot on the computer. 2 Affix the adhesive tape that holds the intrusion switch cable on the system fan. 3 Route the intrusion switch cable through the fan grommet.
Power switch Removing power switch 1 Follow the procedure in Before working inside your computer. 2 Remove the: a b cover bezel 3 Open the front panel door. 4 To release the power switch: a b c d 5 Disconnect the power switch cable from the system board [1]. Unroute the power switch cable through the retention clip [2]. Press the release tabs using a plastic scribe and slide the power switch out from the front of the computer [3]. Close the front panel door [4].
Installing power switch 1 Insert the power switch into the slot from the front of the computer and press it until it clicks into place. 2 Route the power switch cable through the retention clip. 3 Align the cable with the pins on the connector and connect the cable. 4 Close the front panel door. 5 Install the: a b 6 bezel cover Follow the procedure in After working inside your computer. Speaker Removing speaker 1 Follow the procedure in Before working inside your computer.
3 Open the front panel door. 4 To remove the speaker: a b Disconnect the speaker cable from the connector on the system board [1]. Close the front panel door [2]. c Press the release tabs [1], and slide the speaker [2] out of the slot.
Installing speaker 1 Insert the speaker into the slot and press it until it clicks into place. 2 Connect the speaker cable to the connector on the system board. 3 Close the front panel door. 4 Install the: a b 5 bezel cover Follow the procedure in After working inside your computer. Coin cell battery Removing coin cell battery 1 Follow the procedure in Before working inside your computer. 2 Remove the: a b 3 cover bezel Open the front panel door.
4 To remove the coin cell battery: a b Using a plastic scribe, pry the coin cell battery until it pops up [1]. Remove the coin cell battery from the connector on the system board [2]. Installing the coin cell battery 1 Hold the coin cell battery with the "+" sign facing up and slide it under the securing tabs at the positive side of the connector. 2 Press the battery into the connector until it locks into place. 3 Close the front panel door.
Heat sink Removing heat sink assembly 1 Follow the procedure in Before working inside your computer. 2 Remove the: a b cover bezel 3 Open the front panel door. 4 To remove the heat sink assembly: a b c 46 Disconnect the heat sink assembly cable from the connector on the system board [1]. Loosen the captive screws that secure the heat sink assembly to the system board [2]. Lift the heat sink assembly away from the computer [3].
Installing heat sink assembly 1 Align the screws of the heat sink assembly with the holders on the system board. 2 Place the heat sink assembly on the processor. 3 Tighten the captive screws to secure the heat sink assembly to the system board. 4 Connect the heat sink assembly cable to the connector on the system board. 5 Close the front panel door. 6 Install the: a b 7 bezel cover Follow the procedure in After working inside your computer.
Installing processor 1 Align the processor with the socket keys. CAUTION: Do not use force to seat the processor. When the processor is positioned correctly, it engages easily into the socket. 2 Align the pin-1 indicator of the processor with the triangle on the socket. 3 Place the processor on the socket such that the slots on the processor align with the socket keys. 4 Close the processor shield by sliding it under the retention screw.
System fan Removing system fan 1 Follow the procedure in Before working inside your computer. 2 Remove the: a b cover bezel 3 Open the front panel door. 4 To remove the system fan: a b c Press the notch and disconnect the intrusion switch cable from the connector on the system board [1]. Unroute the intrusion switch cable from the fan grommet as shown in the image [2]. Remove the tape that holds the intrusion switch cable on the system fan and move the cable away [3].
Installing system fan 1 Insert the grommets into the slots on the back of the computer. 2 Hold the system fan with the cable facing the bottom of the computer. 3 Align the grooves of the system fan with the grommets on the chassis wall. 4 Pass the grommets through the corresponding grooves on the system fan. 5 Stretch the grommets and slide the system fan toward the computer until it locks into place. NOTE: Install the lower two grommets first.
System board Removing system board 1 Follow the procedure in Before working inside your computer. 2 Remove the: a cover b bezel 3 Open the front panel door. 4 Remove the: a heat sink assembly b processor c expansion card d optional M.
6 Disconnect the following cables: a b c 7 PSU [1] power switch [2] optical drive and hard drive [3] Disconnect the following cables: a b c d 52 speaker [1] PSU [2] hard drive [3] power distribution for optical drive and hard drive [4] Disassembly and reassembly
8 Remove the screws that secure the system board to the computer.
9 Slide and lift the system board away from the computer.
Installing the system board 1 Hold the system board by its edges and align it toward the back of the computer. 2 Lower the system board into the computer until the connectors at the back of the system board align with the slots on the chassis, and the screw holes on the system board align with the standoffs on the computer. 3 Tighten the screws to secure the system board to the computer. 4 Route all the cables through the routing clips.
d e f g optional M.2 PCIe SSD expansion card processor heat sink assembly 7 Close the front panel door. 8 Install the: a b 9 bezel cover Follow the procedure in After working inside your computer.
3 M.2 Intel Optane Memory Module 16 GB Overview This document describes the specifications and capabilities of the Intel® OptaneTM memory module. The Intel® OptaneTM memory is a system acceleration solution developed for 7th Generation Intel® CoreTM processor-based platforms. The Intel® OptaneTM memory module is architected with the high performance controller interface Non-Volatile Memory Express (NVMe*)- delivering outstanding performance, low latency and quality of service.
b Place the thermal pad on the SSD slot and remove the white adhesive tape. c Place the M.2 Intel optane memory module into the slot on the thermal pad. M.
d If the system is shipped with screw tighten that secures the M.2 Intel optane memory module on the computer. If the system is shipped with self locking spacer press to lock the M.2 Intel optane to secure on the computer. Product specifications Table 2. Product specifications Features Specification Capacities 16 GB, 32 GB Expansion cards PCIe 3.0 x 2 M.
Operating System Support Windows 10 64 bit Supported Platforms 7th generation or newer Intel Core processor based platforms Power • • • 3.3V Supply Rail Active: 3.5 W Drive Idel :900mW to 1.2W Compliance • • • NVMe Express 1.1 PCI Express Base specifiation rev 3.0 PCI M.2 HS Spec Certification and Declarationsµ UL, CE, C-Tick, BSMI, KCC, Microsoft WHQL, Microsoft WHCK, VCCI Endurance Rating • • 100 GB Writes per day Upto 182.
Shock 4 Operating 1500 G / 0.5 ms Non-operating 230 G / 3 msec Vibration5 Operating 2.17 GRMS (5–800Hz) Max Non-operating 3.13 GRMS (5–800Hz) Max NOTES: 1 Operating temperature is targeted for 70º C. 2 Please contact your Intel representative for details on the non-operating temperature range. 3 Temperature gradient measured without condensation. 4 Shock specification assume the device is mounted securely with the input vibration applied to the drive-mounting screws.
4 Technology and components Skylake – 6th Generation Intel Core processors Intel Skylake is the successor to the Intel Broadwell processor. It is a micro architecture redesign using an existing process technology and it is branded as Intel 6th Gen Core. Like Broadwell, Skylake is available in four variants with suffixes SKL-Y, SKL-H, SKL-U, and SKL-S.
Kaby lake Specifications Table 5. Kaby lake specifications Processor number Clock Speed Cache No. of cores/No. of Power threads Memory type Graphics Intel Core i3-7100U (3M Cache, up to 2.4 GHz), Dual Core 2.4 GHz 3 MB 2/4 15 W DDR4-2133 Intel HD graphics 620 Intel Core i5-7200U (3M Cache, up to 3.1 GHz), Dual Core 2.5 GHz 3 MB 2/4 15 W DDR4-2133 Intel HD graphics 620 Intel Core i5-7300U (3M Cache, up to 3.5 GHz),vPro, Dual Core 2.
finally has the answer to the consumers' demands with a theoretically 10 times faster than its predecessor. In a nutshell, USB 3.1 Gen 1 features are as follows: • Higher transfer rates (up to 5 Gbps) • Increased maximum bus power and increased device current draw to better accommodate power-hungry devices • New power management features • Full-duplex data transfers and support for new transfer types • Backward USB 2.
Applications USB 3.0/USB 3.1 Gen 1 opens up the laneways and provides more headroom for devices to deliver a better overall experience. Where USB video was barely tolerable previously (both from a maximum resolution, latency, and video compression perspective), it's easy to imagine that with 5-10 times the bandwidth available, USB video solutions should work that much better. Single-link DVI requires almost 2Gbps throughput. Where 480Mbps was limiting, 5Gbps is more than promising. With its promised 4.
HDMI 1.
5 System setup System setup enables you to manage your desktop hardware and specify BIOS level options.
Table 7. Navigation Keys Keys Navigation Up arrow Moves to the previous field. Down arrow Moves to the next field. Allows you to select a value in the selected field (if applicable) or follow the link in the field. Spacebar Expands or collapses a drop‐down list, if applicable. Moves to the next focus area. NOTE: For the standard graphics browser only. Moves to the previous page till you view the main screen.
Deleting or changing an existing system setup password Ensure that the Password Status is Unlocked (in the System Setup) before attempting to delete or change the existing System and/or Setup password. You cannot delete or change an existing System or Setup password, if the Password Status is Locked. To enter the System Setup, press F2 immediately after a power-on or reboot. 1 In the System BIOS or System Setup screen, select System Security and press Enter. The System Security screen is displayed.
Table 10. System Configuration Option Description Integrated NIC Allows you to control the on-board LAN controller. The option ‘Enable UEFI Network Stack’ is not selected by default. The options are: • • • Disabled Enabled Enabled w/PXE (default) NOTE: Depending on the computer and its installed devices, the items listed in this section may or may not appear. SATA Operation Allows you to configure the operating mode of the integrated hard drive controller.
Option Description • • • Enable PCI Slot (default option) Enable Media Card (default option) Disable Media Card Table 11. Video Option Description Primary Display Allows you to select the primary display when multiple controllers are available in the system. • • Auto (default) Intel HD Graphics NOTE: If you do not select Auto, the on-board graphics device will be present and enabled. Table 12. Security Option Description Admin Password Allows you to set, change, and delete the admin password.
Option Description • • • Computrace SHA-256(default) Disabled Enabled (default) This field lets you Activate or Disable the BIOS module interface of the optional Computrace Service from Absolute Software. Enables or disables the optional Computrace service designed for asset management. • • • Chassis Intrusion Deactivate - This option is selected by default. Disable Activate Allows you to control the chassis intrusion feature.
Option Description NOTE: If you disable the Custom Mode, all the changes made will be erased and the keys will restore to default settings. Table 14. Intel Software Guard Extensions Option Description Intel SGX Enable Allows you to enable or disable the Intel Software Guard Extensions to provide a secured environment for running code/storing sensitive information in the context of the main operating system.
Option Description This option is Power Off by default. Auto On Time Sets time to automatically turn on the computer. Time is kept in standard 12-hour format (hour:minutes:seconds). Change the startup time by typing the values in the time and AM/PM fields. NOTE: This feature does not work if you turn off your computer using the switch on a power strip or surge protector or if Auto Power is set to disabled. Deep Sleep Control Allows you to define the controls when Deep Sleep is enabled.
Table 18. Manageability Option Description USB provision This option is not selected by default. MEBx Hotkey This option is selected by default. Table 19. Virtualization Support Option Description Virtualization This option specifies whether a Virtual Machine Monitor (VMM) can utilize the additional hardware capabilities provided by Intel® Virtualization Technology. Enable Intel Virtualization Technology This option is enabled by default.
Updating the BIOS in Windows It is recommended to update your BIOS (System Setup), when you replace the system board or if an update is available. NOTE: If BitLocker is enabled, it must be suspended prior to updating the system BIOS, and then re-enabled after the BIOS update is completed. 1 Restart the computer. 2 Go to Dell.com/support. 3 • Click Detect Product and follow the instructions on screen. If you are unable to detect or find the Service Tag, click Choose from all products.
Figure 1. DOS BIOS Update Screen Enabling smart power on To enable Smart Power On and the ability to wake a system from S3, S4, and S5 sleep states with a move of a mouse or press of a key on the keyboard, perform these steps: 1 Make sure the following BIOS settings under Power Management setup option are set as mentioned here: • USB Wake Support as Enabled. • Deep Sleep Control as Disabled.
6 Software Supported operating systems The following list shows supported operating systems: Table 23. Supported operating system Supported operating systems Microsoft Windows Operating System Description • • • Microsoft Windows 10 Home (64-bit) Microsoft Windows 10 (64-bit) Professional Microsoft Windows 7 (32/64 bit) Professional NOTE: Microsoft Windows 7 is not supported with the Intel 7th Generation processors. Other OS Media Support • • Ubuntu 16.04 LTS Neokylin V6.
7 Click Download File to download the latest version of the chipset driver for your computer. 8 After the download is complete, navigate to the folder where you saved the driver file. 9 Double-click the chipset driver file icon and follow the instructions on the screen. Intel chipset drivers Verify if the Intel chipset drivers are already installed in the computer. NOTE: Click Start > Control Panel > Device Manager or In Search the web and Windows, type Device Manager Table 24.
Intel HD Graphics drivers Verify if the Intel HD Graphics drivers are already installed in the computer. NOTE: Click Start > Control Panel > Device Manager. or Tap Search the web and Windows and type Device Manager Table 25. Intel HD Graphics drivers Before installation After installation Intel Wi-Fi and Bluetooth drivers In the Device Manager, check if the network card driver is installed. Install the driver updates from dell.com/support.
NOTE: If you do not have the Service Tag, use the auto-detect feature or manually browse for your computer model. 4 Click Drivers & downloads > Find it myself. 5 Scroll down the page and expand Network. 6 Click Download to download the Wi-Fi driver for your computer. 7 After the download is complete, navigate to the folder where you saved the Wi-Fi driver file. 8 Double-click the driver file icon and follow the instructions on the screen.
7 Troubleshooting your computer You can troubleshoot your computer using indicators like diagnostic lights, and error messages during the operation of the computer. Diagnostic and Power LED codes Table 27. Power LED states Power LED light status Possible cause Troubleshooting steps Off The computer is either turned • off or is not receiving power or in Hibernation mode. • • Steady/blinking amber Computer fails to complete POST or processor failure.
Power LED light status Possible cause Troubleshooting steps • If the display is connected and turned on, listen for a beep code. NOTE: Amber LED blinking pattern : The pattern is 2 or 3 blinks followed by a short pause then X number of blinks up to 7. The repeated pattern has a long pause inserted in the middle. Example 2,3 = 2 amber blinks, short pause, 3 amber blinks followed by long pause then repeats. Table 28.
State State Name Blinking Amber Pattern Problem Description Suggested Resolution S3 MEM 2 blinks > short pause > Memory failures Memory subsystem configuration activity is in progress. Appropriate memory modules were detected but a memory failure has occurred. 7 blinks > long pause > repeats If customer can assist to troubleshoot, narrow down the issue with reseating memory and swapping a known good memory if available. If nothing works, replace the memory.
State State Name Blinking Amber Pattern Problem Description Suggested Resolution good memory if available to confirm. If identified the memory failed, replace the memory. If none of the memory failed, replace the motherboard. S7 USB 3 blinks > short pause > 4 blinks > long pause > repeats Storage Subsystem failure Possible storage device configuration in progress or storage subsystem failure.
State State Name Blinking Amber Pattern Problem Description Suggested Resolution component on motherboard to determine which one failed. If identified any of the component failed, replace the component. If none of the component failed, replace the motherboard. S10 MEM 3 blinks > short pause > Possible memory failure 7 blinks > long pause > repeats Memory subsystem configuration activity is in progress. Memory modules have been detected but appear to be incompatible or in an invalid configuration.
Dell Enhanced Pre-Boot System Assessment — ePSA Diagnostic 3.0 You can invoke the ePSA diagnostics by either of the following ways : • Press the F12 key when the system posts and choose ePSA or Diagnostics option on One Time Boot Menu. • Press and hold Fn(Function key on keyboard) and Power On (PWR) the system. Running the ePSA Diagnostics Invoke diagnostics boot by either of the methods that are suggested below: 1 Power on the computer.
Error messages Description DISK C: FAILED INITIALIZATION The hard drive failed initialization. Run the hard drive tests in Dell Diagnostics. DRIVE NOT READY The operation requires a hard drive in the bay before it can continue. Install a hard drive in the hard drive bay. ERROR READING PCMCIA CARD The computer cannot identify the ExpressCard. Reinsert the card or try another card.
Error messages Description KEYBOARD CLOCK LINE FAILURE For external keyboards, check the cable connection. Run the Keyboard Controller test in Dell Diagnostics. KEYBOARD CONTROLLER FAILURE For external keyboards, check the cable connection. Restart the computer, and avoid touching the keyboard or the mouse during the boot routine. Run the Keyboard Controller test in Dell Diagnostics. KEYBOARD DATA LINE FAILURE For external keyboards, check the cable connection.
Error messages Description SHUTDOWN FAILURE A chip on the system board may be malfunctioning. Run the System Set tests in Dell Diagnostics. If the message reappears, Contact Dell. TIME-OF-DAY CLOCK LOST POWER System configuration settings are corrupted. Connect your computer to an electrical outlet to charge the battery. If the problem persists, try to restore the data by entering the System Setup program, then immediately exit the program. If the message reappears, Contact Dell.
System message Description NOTICE - Hard Drive SELF MONITORING SYSTEM has reported that a parameter has exceeded its normal operating range. Dell recommends that you back up your data regularly. A parameter out of range may or may not indicate a potential hard drive problem S.M.A.R.T error, possible hard disk drive failure. Power Supply Unit (PSU) Built-in Self Test (BIST) This system supports a new Power Supply Unit (PSU) Built-in Self Test (BIST).
8 Technical specifications NOTE: Offerings may vary by region. For more information regarding the configuration of your computer in: • Windows 10, click or tap Start > Settings > System > About.
Memory specifications Feature Specification Type 2133 MHz / 2400 MHz NOTE: 2133 MHz is applicable only for 6th Generation processors.
Storage specifications Feature Specification Drive Up to two 2.5-inch HDD/SSD SSD one M.2 PCIe SSD Optical drive one slim drive SD card one RAID The system does not support RAID 0 or RAID 1 capability. Ports and connectors specifications Table 31. Ports and connectors Feature Specification Front I/O ports Rear I/O ports Universal audio jack One USB 3.1 Gen 1 Two USB 2.0 Two USB 3.1 Gen 1 Two USB 2.
Physical dimension specifications Feature Specification Height 350.52 mm (13.8 inches) Width 154. mm (6.1 inches) Depth 274.32 mm (10.8 inches) Weight 7.93 kg (17.49 lb) System board layout NOTE: All pictures shown are for illustration purposes only.
13 Memory module connectors 14 Card reader connector 15 Power switch connector 16 M.2 SSD connector 17 SATA 1 connector 18 SATA 2 connector 19 Speaker connector 20 ATX power connector 21 HDD and ODD power connector 22 SATA 0 connector 23 CMOS_CLR/Password/Service_Mode Jumper Controls and lights specifications Feature Specification Power button light White light — Solid white light indicates power-on state; blinking white light indicates sleep state of the computer.
Altitude (maximum) Specifications Operating –15.2 m to 3048 m (–50 to 10,000 ft) Storage –15.20 m to 10,668 m (–50 ft to 35,000 ft) Airborne contaminant level G2 or lower as defined by ANSI/ISA-S71.
9 Contacting Dell NOTE: If you do not have an active Internet connection, you can find contact information on your purchase invoice, packing slip, bill, or Dell product catalog. Dell provides several online and telephone-based support and service options. Availability varies by country and product, and some services may not be available in your area. To contact Dell for sales, technical support, or customer service issues: 1 Go to Dell.com/support. 2 Select your support category.
