Owner's Manual

Downloading and installing the Intel Management Engine
Components Installer
Steps
1. Turn on your computer.
2. Go to www.dell.com/support.
3. In the Search support field, enter the Service Tag/Serial Number/Service Request/Model/Keyword of your computer, and
then click Search.
NOTE: If you do not have the Service Tag/Serial Number/Service Request/Model/Keyword, use the SupportAssist
feature to automatically identify your computer. You can also click Browse all products to manually browse for your
computer.
4. Click Drivers & downloads > Find drivers.
5. In the Category drop-down, select Chipset.
6. Click Download to download the driver for your computer.
7. After the download is complete, go to the folder where you saved the Intel Management Engine Components driver file.
8. Double-click the chipset driver file icon and follow the instructions on the screen.
Downloading and installing the Intel Manageability and Security
Status Application
Steps
1. Turn on your computer.
2. Go to www.dell.com/support.
3. In the Search support field, enter the Service Tag/Serial Number/Service Request/Model/Keyword of your computer, and
then click Search.
NOTE: If you do not have the Service Tag/Serial Number/Service Request/Model/Keyword, use the SupportAssist
feature to automatically identify your computer. You can also click Browse all products to manually browse for your
computer.
4. Click Drivers & downloads > Find drivers.
5. In the Category drop-down, select Chipset.
6. Click Download to download the driver for your computer.
7. After the download is complete, go to the folder where you saved the Intel Manageability and Security Status driver file.
8. Double-click the chipset driver file icon and follow the instructions on the screen.
Critical Microsoft Knowledge Base (KB) updates
Dell recommends installing all the latest available KB updates from the latest Windows Service Pack. Service packs are
automatically downloaded and installed when Windows Updates are enabled and can also be manually downloaded and installed
from the Microsoft support site. For more information, see Windows release information.
Media-card reader driver
The Windows operating system does not include the media-card reader driver. Install the Realtek driver that is available for
download from
www.dell.com/support.
12 Reinstallation sequence for drivers and applications