OptiPlex 5050 Micro Owner's Manual Regulatory Model: D10U Regulatory Type: D10U002
Notes, cautions, and warnings NOTE: A NOTE indicates important information that helps you make better use of your product. CAUTION: A CAUTION indicates either potential damage to hardware or loss of data and tells you how to avoid the problem. WARNING: A WARNING indicates a potential for property damage, personal injury, or death. © 2017 Dell Inc. or its subsidiaries. All rights reserved. Dell, EMC, and other trademarks are trademarks of Dell Inc. or its subsidiaries.
Contents 1 Working on your computer............................................................................................................................. 6 Safety instructions............................................................................................................................................................. 6 Before working inside your computer..............................................................................................................................
3 M.2 Intel Optane Memory Module 16 GB..................................................................................................... 22 Overview........................................................................................................................................................................... 22 Intel®OptaneTM Memory Module Driver Requirements............................................................................................22 M.2 Intel Optane Memory Module 16 GB.......
Storage specifications...................................................................................................................................................... 51 Ports and connectors specifications.............................................................................................................................. 51 Power supply specifications...........................................................................................................................................
1 Working on your computer Safety instructions Use the following safety guidelines to protect your computer from potential damage and to ensure your personal safety. Unless otherwise noted, each procedure included in this document assumes that the following conditions exist: • You have read the safety information that shipped with your computer. • A component can be replaced or, if purchased separately, installed by performing the removal procedure in reverse order.
Turning off your computer Turning off your computer — Windows 10 CAUTION: To avoid losing data, save and close all open files and exit all open programs before you turn off your computer. 1 Click or tap 2 Click or tap . and then click or tap Shut down. NOTE: Ensure that the computer and all attached devices are turned off. If your computer and attached devices did not automatically turn off when you shut down your operating system, press and hold the power button for about 6 seconds to turn them off.
2 Removing and installing components This section provides detailed information on how to remove or install the components from your computer. Recommended tools The procedures in this document require the following tools: • Small flat blade screwdriver • Phillips # 1 screwdriver • Small plastic scribe Cover Removing cover 1 Follow the procedure in Before working inside your computer. 2 To remove the cover: 8 a Loosen the thumbscrew that secures the cover to the computer [1].
NOTE: You may need a plastic scribe to release the cover from the edges. Installing cover 1 Place the cover on the computer. 2 Slide the cover toward the back of the computer to install it. 3 Tighten the thumbscrew to secure the cover to the computer. 4 Follow the procedure in After working inside your computer. Coin cell battery Removing coin cell battery 1 Follow the procedure in Before working inside your computer. 2 Remove the cover.
Installing coin cell battery 1 Hold the coin cell battery with the "+" sign facing up and slide it under the securing tabs at the positive side of the connector. 2 Press the battery into the connector until it locks into place. 3 Install the cover. 4 Follow the procedure in After working inside your computer. Storage Removing 2.5–inch drive assembly 1 Follow the procedure in Before working inside your computer. 2 Remove the cover.
Removing the 2.5–inch drive from the drive bracket 1 Follow the procedure in Before Working Inside Your Computer. 2 Remove the: a b 3 cover 2.5–inch drive assembly To remove the drive bracket: a Pull one side of the drive bracket to disengage the pins on the bracket from the slots on the drive [1] and lift the drive [2]. Installing the drive into the drive bracket 1 Align and insert the pins on the drive bracket with the slots on one side of the drive.
Installing 2.5–inch drive assembly 1 Insert the drive assembly into the slot on the computer. 2 Slide the drive assembly toward the connector until it clicks into place. 3 Install the cover. 4 Follow the procedure in After working inside your computer. M.2 PCIe SSD Removing the M.2 PCIe SSD 1 Follow the procedure in Before working inside your computer. 2 Remove the: a b 3 cover 2.5–inch drive assembly To remove the M.2 PCIe SSD: a b 12 Remove the screw that secures the M.2 PCIe SSD [1].
Installing the M.2 PCIe SSD 1 Insert the M.2 PCIe SSD to the connector. 2 Tighten the screw to secure the M.2 PCIe SSD to the system board. 3 Install the: a b 4 2.5–inch drive assembly cover Follow the procedure in After working inside your computer. System fan Removing system fan 1 Follow the procedure in Before working inside your computer. 2 Remove the cover. 3 To remove the system fan: a b c 4 Press the blue tabs on both sides of the system fan [1].
Installing system fan 1 Connect the speaker cable and system fan cable to the connectors on the system board. 2 Place the system fan on the computer and slide the system fan until it clicks into place. 3 Install the cover. 4 Follow the procedure in After working inside your computer. Speaker Removing speaker 1 Follow the procedure in Before working inside your computer.
Installing speaker 1 Align the slots on the speaker with the slots on the system fan. 2 Tighten the M2.5X4 screws to secure the speaker to the system fan. 3 Route the speaker cable through the retention hooks on the system fan. 4 Install the: a b 5 system fan cover Follow the procedure in After working inside your computer. Memory module Removing memory module 1 Follow the procedure in Before working inside your computer.
b Remove the memory module from the socket on the system board [2]. Installing memory module 1 Align the notch on the memory module with the tab on the memory module connector. 2 Insert the memory module into the memory module socket and press it until it clicks into place. 3 Install the: a b 4 system fan cover Follow the procedure in After working inside your computer. Heat sink Removing heat sink 1 Follow the procedure in Before working inside your computer. 2 Remove the: a b c 3 cover 2.
a b Loosen the M3 screws that secure the heat sink to the computer [1]. Lift the heat sink away from the computer [2]. Installing heat sink 1 Place the heat sink on the processor. 2 Tighten the M3 screws to secure the heat sink to the system board. 3 Install the: a b c 4 system fan 2.5–inch drive assembly cover Follow the procedure in After working inside your computer. Processor Removing processor 1 Follow the procedure in Before Working Inside Your Computer.
a b Release the socket lever by pushing the lever down and out from under the tab on the processor shield [1]. Lift the lever upward and lift the processor shield [2]. c CAUTION: The processor socket pins are fragile and can be permanently damaged. Be careful not to bend the pins in the processor socket when removing the processor out of the socket. Lift the processor out of the socket [3]. NOTE: After removing the processor, place it in an antistatic container for reuse, return, or temporary storage.
d 7 cover Follow the procedure in After working inside your computer. System board Removing system board 1 Follow the procedure in Before working inside your computer. 2 Remove the: a b c d e 3 To remove the plastic tab: a b 4 cover 2.5–inch drive assembly system fan heat sink processor Remove the screw that secures the plastic tab to the system board [1]. Lift the plastic tab away from the system board [2]. To remove the system board: a b c Remove the #6-32*5.
Installing system board 1 Hold the system board by its edges and angle it toward the back of the computer. 2 Lower the system board into the computer until the connectors at the back of the system board align with the slots on the chassis, and the screw holes on the system board align with the standoffs on the computer. 3 Tighten the #6-32*5.4 screws to secure the system board to the computer. 4 Place the metal tab on the system board and tighten the screw to secure the metal tab to the system board.
System board layout 1 CPU socket connector 2 CPU fan connector 3 Internal speaker connector 4 Memory module connectors 5 M.2 WLAN connector 6 Power switch connector 7 Hard drive connector 8 M.
3 M.2 Intel Optane Memory Module 16 GB Overview This document describes the specifications and capabilities of the Intel® OptaneTM memory module. The Intel® OptaneTM memory is a system acceleration solution developed for 7th Generation Intel® CoreTM processor-based platforms. The Intel® OptaneTM memory module is architected with the high performance controller interface Non-Volatile Memory Express (NVMe*)- delivering outstanding performance, low latency and quality of service.
b Place the thermal pad on the SSD slot and remove the white adhesive tape. c Place the M.2 Intel optane memory module into the slot on the thermal pad. M.
d If the system is shipped with screw tighten that secures the M.2 Intel optane memory module on the computer. If the system is shipped with self locking spacer press to lock the M.2 Intel optane to secure on the computer. Product specifications Features Specification Capacities 16 GB, 32 GB Expansion cards PCIe 3.0 x 2 M.
Supported Platforms 7th generation or newer Intel Core processor based platforms Power • • • 3.3V Supply Rail Active: 3.5 W Drive Idel :900mW to 1.2W Compliance • • • NVMe Express 1.1 PCI Express Base specifiation rev 3.0 PCI M.2 HS Spec Certification and Declarationsµ UL, CE, C-Tick, BSMI, KCC, Microsoft WHQL, Microsoft WHCK, VCCI Endurance Rating • • 100 GB Writes per day Upto 182.
Operating 1500 G / 0.5 ms Non-operating 230 G / 3 msec Vibration5 Operating 2.17 GRMS (5–800Hz) Max Non-operating 3.13 GRMS (5–800Hz) Max NOTES: 1 Operating temperature is targeted for 70º C. 2 Please contact your Intel representative for details on the non-operating temperature range. 3 Temperature gradient measured without condensation. 4 Shock specification assume the device is mounted securely with the input vibration applied to the drive-mounting screws.
4 Technology and components USB features The Universal Serial Bus, or well known as USB was introduced to the PC world in 1996 which dramatically simplified the connection between host computer and peripheral devices such as mice and keyboards, external hard drive or optical devices, Bluetooth and many more peripheral devices in the market. Let's take a quick look on the USB evolution referencing to the table below. Table 3. USB evolution Type Data Transfer Rate Category Introduction Year USB 3.0/USB 3.
commonly known as USB 2.0 and 1.1 respectively, the slower modes still operate at 480Mbps and 12Mbps respectively and are kept to maintain backward compatibility. USB 3.0/USB 3.1 Gen 1 achieves the much higher performance by the technical changes below: • An additional physical bus that is added in parallel with the existing USB 2.0 bus (refer to the picture below). • USB 2.0 previously had four wires (power, ground, and a pair for differential data); USB 3.0/USB 3.
Compatibility The good news is that USB 3.0/USB 3.1 Gen 1 has been carefully planned from the start to peacefully co-exist with USB 2.0. First of all, while USB 3.0/USB 3.1 Gen 1 specifies new physical connections and thus new cables to take advantage of the higher speed capability of the new protocol, the connector itself remains the same rectangular shape with the four USB 2.0 contacts in the exact same location as before.
• Audio HDMI supports multiple audio formats from standard stereo to multichannel surround sound • HDMI combines video and multichannel audio into a single cable, eliminating the cost, complexity, and confusion of multiple cables currently used in A/V systems • HDMI supports communication between the video source (such as a DVD player) and the DTV, enabling new functionality 30 Technology and components
5 System setup System Setup enables you to manage your desktop hardware and specify BIOS level options.
Table 4. Navigation Keys Keys Navigation Up arrow Moves to the previous field. Down arrow Moves to the next field. Allows you to select a value in the selected field (if applicable) or follow the link in the field. Spacebar Expands or collapses a drop‐down list, if applicable. Moves to the next focus area. NOTE: For the standard graphics browser only. Moves to the previous page till you view the main screen.
Deleting or changing an existing system and/or setup password Ensure that the Password Status is Unlocked (in the System Setup) before attempting to delete or change the existing System and/or Setup password. You cannot delete or change an existing System or Setup password, if the Password Status is Locked. To enter the System Setup, press F2 immediately after a power-on or reboot. 1 In the System BIOS or System Setup screen, select System Security and press Enter. The System Security screen is displayed.
Table 6. System Configuration Option Description Integrated NIC Allows you to control the on-board LAN controller. The option ‘Enable UEFI Network Stack’ is not selected by default. The options are: • • • Disabled Enabled Enabled w/PXE (default) NOTE: Depending on the computer and its installed devices, the items listed in this section may or may not appear. SATA Operation Allows you to configure the operating mode of the integrated hard drive controller.
Table 8. Security Option Description Admin Password Allows you to set, change, and delete the admin password. System Password Allows you to set, change, and delete the system password. Internal HDD-0 Password Allows you to set, change, and delete the computer’s internal HDD. Internal HDD-3 Password Allows you to set, change, and delete the computer’s internal HDD. Strong Password This option lets you enable or disable strong passwords for the system.
Option Description • • Expert key Management Disable (selected by default) Enable Allows you to manipulate the security key databases only if the system is in Custom Mode. The Enable Custom Mode option is disabled by default. The options are: • • • • PK (default) KEK db dbx If you enable the Custom Mode, the relevant options for PK, KEK, db, and dbx appear.
C States Control Allows you to enable or disable additional processor sleep states. This option is enabled by default. Limited CPUID Value Allows you to limit the maximum value of the processor standard CPUID function. This options is disable by default. Intel TurboBoost Allows you to enable or disable the Intel TurboBoost mode of the processor. This option is enabled by default. Table 12.
Table 13. POST Behavior Option Description Numlock LED Allows you to enable or disable the Numlock feature when your computer starts. This option is enabled by default. Keyboard Errors Allows you to enable or disable the keyboard error reporting when the computer starts. This option is enabled by default.
Option Description Data Wipe Allows you to securely erase the data from all the available internal storages, such as HDD, SSD, mSATA, and eMMC. The option Wipe on Next Boot is disabled by default. BIOS recovery Allows you to recover the corrupted BIOS conditions from the recovery files on the primary hard drive. The option BIOS Recovery from Hard Driveis selected by default Table 18.
Enabling smart power on To enable Smart Power On and the ability to wake a system from S3, S4, and S5 sleep states with a move of a mouse or press of a key on the keyboard, perform these steps: 1 Make sure the following BIOS settings under Power Management setup option are set as mentioned here: • USB Wake Support as Enabled. • Deep Sleep Control as Disabled. 2 Connect a keyboard, mouse, or wireless USB dongle to the Smart Power On USB port(s) on the back of your system.
6 Software Supported operating systems The following list shows supported operating systems: Table 20. Supported operating system Supported operating systems Microsoft Windows Operating System Description • • • Microsoft Windows 10 Home (64-bit) Microsoft Windows 10 (64-bit) Professional Microsoft Windows 7 (32/64 bit) Professional NOTE: Microsoft Windows 7 is not supported with the Intel 7th Generation processors. Other OS Media Support • • Ubuntu 16.04 LTS Neokylin V6.
7 Click Download File to download the latest version of the chipset driver for your computer. 8 After the download is complete, navigate to the folder where you saved the driver file. 9 Double-click the chipset driver file icon and follow the instructions on the screen. Intel chipset drivers Verify if the Intel chipset drivers are already installed in the computer. NOTE: Click Start > Control Panel > Device Manager or In Search the web and Windows, type Device Manager Table 21.
Table 22.
7 Troubleshooting your computer You can troubleshoot your computer using indicators like diagnostic lights, and error messages during the operation of the computer. Diagnostic power LED codes Table 23. Diagnostic power LED codes Power LED light status Possible cause Troubleshooting steps Off The computer is either turned • off or is not receiving power or in Hibernation mode. • • Steady/blinking amber Computer fails to complete POST or processor failure.
Power LED light status Possible cause Troubleshooting steps • If the display is connected and turned on, listen for a beep code. Power LED issue Power LED is not flashing amber on ChengMing 3977 and Optiplex D8 and OptiPlex D8 AIO platforms. ChengMing 3977 and OptiPlex D8 and D8 AIO platforms without processor installed or when processor power cable is not connected; it may not have the power LED flashing amber as the diagnostic indicator.
Error messages Description THE FILE BEING COPIED IS TOO LARGE FOR THE DESTINATION DRIVE The file that you are trying to copy is too large to fit on the disk, or the disk is full. Try copying the file to a different disk or use a larger capacity disk. A FILENAME CANNOT CONTAIN ANY OF THE FOLLOWING CHARACTERS: \ / : * ? " < > | - Do not use these characters in filenames. GATE A20 FAILURE A memory module may be loose. Reinstall the memory module or, if necessary, replace it.
Error messages Description during the boot routine. Run the Stuck Key test in Dell Diagnostics. LICENSED CONTENT IS NOT ACCESSIBLE IN MEDIADIRECT Dell MediaDirect cannot verify the Digital Rights Management (DRM) restrictions on the file, so the file cannot be played. MEMORY ADDRESS LINE FAILURE AT ADDRESS, READ VALUE EXPECTING VALUE A memory module may be faulty or improperly seated. Reinstall the memory module or, if necessary, replace it.
Error messages Description TIME-OF-DAY CLOCK STOPPED The reserve battery that supports the system configuration settings may require recharging. Connect your computer to an electrical outlet to charge the battery. If the problem persists, Contact Dell. TIME-OF-DAY NOT SET-PLEASE RUN THE SYSTEM SETUP The time or date stored in the system setup program does not PROGRAM match the system clock. Correct the settings for the Date and Time options.
8 Technical specifications NOTE: Offerings may vary by region. For more information regarding the configuration of your computer in: • Windows 10, click or tap Start > Settings > System > About.
Memory specifications Feature Specification Type DDR4 SDRAM 2133 MHz / 2400 MHz NOTE: If this product is purchased with Intel 6th Generation CPUs or 7th Generation Celeron dual core CPU, the maximum MHz this product can achieve is 2133, though the memory material used is 2400 MHz.
Communication specifications Table 26. Communication specifications Feature Network adapter Specification Integrated Wireless (optional) Intel® i219-V Gigabit1 Ethernet LAN 10/100/1000 (Remote Wake Up, PXE and support) • Intel® Dual-Band Wireless-AC 8265 Wi-Fi + BT 4.2 Wireless Card (2x2), MUMIMO-optional • Intel® Dual-Band Wireless-AC 3165 Wi-Fi + BT 4.2 Wireless Card (1x1)-optional Storage specifications Feature Specification Hard drive One 2.5-inch HDD/SSD Options supported: • 2.
Feature Specification Rear I/O ports USB 3.1 Gen 1 PowerShare one USB 3.1 Gen 1 three USB 3.1 Gen 1 port that supports Smart Power On one HDMI port one DisplayPort one Network port RJ-45 one Power connector port one I/O ports option for • • • • DisplayPort VGA port P/S2 keyboard and mouse Serial port Power supply specifications Feature Specification Type 65W power adapter (EPS) Frequency 47 Hz - 63 Hz Voltage 90 VAC - 264 VAC Input current 1.7A /1.
Feature Specification Link integrity light on Green — a good 10 Mbps or 100 Mbps connection exists between the network and the computer. integrated network Orange — a good 1000 Mbps connection exists between the network and the computer. adapter : Off (no light) — the computer is not detecting a physical connection to the network. Network activity light on integrated network adapter Yellow light — A blinking yellow light indicates that network activity is present.
9 Contacting Dell NOTE: If you do not have an active Internet connection, you can find contact information on your purchase invoice, packing slip, bill, or Dell product catalog. Dell provides several online and telephone-based support and service options. Availability varies by country and product, and some services may not be available in your area. To contact Dell for sales, technical support, or customer service issues: 1 Go to Dell.com/support. 2 Select your support category.
