Quick Reference Guide

June 2013 
Statement of Volatility – Dell Optiplex 9020 AIO 
CAUTION: A CAUTION indicates either potential damage to hardware or loss of data and tells you how to avoid the 
problem. 
The Dell 
OptiPlex 9020 AIO
 contains both volatile and non-volatile (NV) components. Volatile components lose their data 
immediately after power is removed from the component. Non-volatile (NV) components continue to retain their data even 
after power is removed from the component. The following NV components are present on the 
OptiPlex 9020 AIO
 system 
board. 
Table 1. List of Non-Volatile Components on System Board 
Description 
Reference 
Designator 
Volatility Description 
User 
Accessible 
for external 
data 
Remedial Action (Action 
necessary to prevent loss of 
data) 
Embedded 
Flash in 
embedded 
controller 
SMSC5555 
U9425
 96K bytes non-volatile memory. 
2K bytes of on-chip ROM for 
keyboard controller 256 bytes of 
on-chip RAM. 
No N/A 
Panel EDID 
& setting in 
eDP 
converter IC 
U29 Non-volatile memory, 1024 
bytes. 
No 
N/A
System 
BIOS 
J131, 
J132 
Non Volatile memory, 64 Mbit 
(8 MB) & 32 Mbit (4 MB), 
System BIOS and Video BIOS 
for basic boot operation, PSA 
(on board diags), PXE diags. 
No N/A 
System 
Memory – 
DDR3 
memory 
Two 
SODIMM 
connectors: 
XMM1,3 
Volatile memory in OFF state 
One to two modules must be 
populated. System memory 
size will depend on SODIMM 
modules and must be between 
2 GB and 16 GB. 
Yes  Power off system 
Media Card 
– 
SD/MS/MM
C/xD 
One media 
card slot: 
J56 
Non Volatile memory  Yes  N/A 
System 
memory 
SPD 
EEPROM 
On System 
memory 
SODIMM(
s) – 2 
present 
Non Volatile memory 512 
Bytes. 
Stores memory manufacturer 
data and timing information 
for correct operation of system 
memory. 
No N/A 
TPM U9421 
4K bytes non-volatile memory 
located in the TPM module. 
No N/A 
RTC CMOS 
Battery Volatile battery back-backed 
CMOS memory 256 bytes. Stores 
CMOS information. 
No  Removing the on board Coin Cell 
battery. 


