Administrator Guide

SupportAssist
SupportAssist sends troubleshooting data securely to Dell. SupportAssist in this Dell Networking OS release does not support
automated email notification at the time of hardware fault alert, automatic case creation, automatic part dispatch, or reports.
SupportAssist requires Dell Networking OS 9.9(0.0) and SmartScripts 9.7 or later to be installed on the Dell Networking device.
For more information on SmartScripts, see Dell Networking Open Automation guide.
NOTE: SupportAssist is enabled by default on the system. To disable SupportAssist, enter the eula-consent
support-assist reject command in Global Configuration mode and save the configuration.
Topics:
• eula-consent
• support-assist
• support-assist activate
• support-assist activity
• SupportAssist Commands
• SupportAssist Activity Commands
• SupportAssist Company Commands
• SupportAssist Person Commands
• SupportAssist Server Commands
• show eula-consent
• show running-config
• show support-assist status
eula-consent
Accept or reject the end user license agreement (EULA).
Syntax
eula-consent {support-assist} {accept | reject}
Parameters
support-assist Enter the keywords support-assist to either accept or reject the EULA for the
specified service.
accept Enter the keyword accept to accept the EULA for the specified service.
reject Enter the keyword reject to reject the EULA for the specified service.
Defaults None
Command Modes CONFIGURATION
Command
History
This guide is platform-specific. For command information about other platforms, see the relevant Dell
Networking OS Command Line Reference Guide.
Version Description
9.11(0.0) Introduced on the M I/O Aggregator and FN IOM.
9.10(0.0) Introduced on the C9010, Z9100–ON, S6100–ON, and S3100 series.
9.9(0.0) Introduced on the S4810, S4820T, S3048–ON, S4048–ON, S5000, S6000,
S6000–ON, Z9500, MXL.
Usage
Information
● When you run the command, the system displays a message with the information directing to the URL
for further information.
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