Administrator Guide
SupportAssist
SupportAssist sends troubleshooting data securely to Dell. SupportAssist in this Dell EMC Networking OS release does not
support automated email notification at the time of hardware fault alert, automatic case creation, automatic part dispatch, or
reports. SupportAssist requires Dell EMC Networking OS 9.9(0.0) and SmartScripts 9.7 or later to be installed on the Dell EMC
Networking device. For more information on SmartScripts, see Dell EMC Networking Open Automation guide.
Figure 130. SupportAssist
NOTE:
SupportAssist is enabled by default on the system. To disable SupportAssist, enter the eula-consent
support-assist reject command in Global Configuration mode and save the configuration.
Topics:
• Configuring SupportAssist Using a Configuration Wizard
• Configuring SupportAssist Manually
• Configuring SupportAssist Activity
• Configuring SupportAssist Company
• Configuring SupportAssist Person
• Configuring SupportAssist Server
• Viewing SupportAssist Configuration
Configuring SupportAssist Using a Configuration
Wizard
You are guided through a series of queries to configure SupportAssist. The generated commands are added to the running
configuration, including the DNS resolve commands, if configured.
This command starts the configuration wizard for the SupportAssist. At any time, you can exit by entering Ctrl-C. If
necessary, you can skip some data entry.
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