User’s Guide Dell P1917S/P1917SWh/P2017H/P2217/ P2217Wh Model No.
Notes, Cautions, and Warnings NOTE: A NOTE indicates important information that helps you make better use of your computer. CAUTION: A CAUTION indicates potential damage to hardware or loss of data if instructions are not followed. WARNING: A WARNING indicates a potential for property damage, personal injury or death. _________________________ Information in this document is subject to change without notice. © 2016–2020 Dell Inc. All rights reserved.
Contents About your monitor................................................................. 5 Package contents........................................................................................ 5 Product features.......................................................................................... 7 Identifying parts and controls...................................................................8 Monitor specifications..............................................................................
Using the on-screen display (OSD) menu...........................................39 Setting up your monitor...........................................................................56 Using the Tilt, Swivel, and Vertical Extension......................................57 Troubleshooting.....................................................................59 Self-test.......................................................................................................59 Built-in diagnostics.................
About your monitor Package contents Your monitor ships with the components shown below. Ensure that you have received all the components and Contacting Dell if something is missing. NOTE: Some items may be optional and may not ship with your monitor. Some features or media may not be available in certain countries.
Stand base Power cable (varies by country) VGA cable DP Cable USB 3.
Product features The Dell P1917S/P1917SWh/P2017H/P2217/P2217Wh flat panel display has an active matrix, Thin-Film Transistor (TFT), Liquid Crystal Display (LCD), and LED backlight. The monitor features include: ∞ P1917S/P1917SWh:48.0 cm (18.9 inch) viewable area display (measured diagonally). 1280 x 1024 resolution, plus full-screen support for lower resolutions. ∞ P2017H:49.5 cm (19.5 inch) viewable area display (measured diagonally).
Identifying parts and controls Front View 1 2 Front panel controls Label Description 1 Function buttons (For more information, see Operating your monitor) 2 Power on/off button (with LED indicator) NOTE: For displays with glossy bezels the user should consider the placement of the display as the bezel may cause disturbing reflections from surrounding light and bright surfaces.
Back View 1 P1917S Monitor Plano Panel /Moniteur écran plat /液晶顯示器 Modelo /N°de modelo /型號: P1917Sc Entrade /Daya Tegangan:100-240V 50/60Hz,1.6A 輸入電源:交流電壓100-240伏特,1.6安培,50/60赫茲 Consumo de energía: xx.x Wh Consumo de energía en modo de espera: x.x Wh Удельная мощность рабочего режима - x.xxx Вт/см² Потребляемая мощность изделием в режиме ожидания - x.xx Вт Потребляемая мощность изделием в выключенном режиме - x.xx Вт 2 The equipment must be connected to an earthed mains socket-outlet.
Side View 1 Label Description 1 USB downstream port Use Connect your USB device. NOTE: To use this port, you must connect the USB cable (shipped with your monitor) to the USB-upstream port on the monitor and to your computer.
CAN ICES-3 (B)/NMB-3(B) XXXXXXX-XXXXX MSIP-REM-TPV-SE2416Hc Bottom View 6 1 2 3 4 5 Bottom view without monitor stand Label Description Use 1 Power port Connect the power cable. 2 HDMI port Connect your computer with HDMI cable(optional). 3 DP port Connect your computer to the monitor using a DP cable. 4 VGA port Connect your computer with VGA cable. 5 USB connector (x2 downstream, x1 upstream) Connect the USB cable that came with your monitor to the computer.
Monitor specifications Model P1917S/P1917SWh P2017H Screen type Active matrix - TFT LCD Panel type In-Plane Switching Technology Viewable image Diagonal 479.96 mm (18.90 in) 494.11 mm (19.45 in) Horizontal, Active Area 374.78 mm (14.76 in) 433.92 mm (17.08 in) Vertical, Active Area 299.83 mm (11.80 in) 236.34 mm (9.30 in) Area 1123.70 cm2 (174.17 in2) 1025.53 cm2 (158.96 in2) Pixel pitch 0.293 mm x 0.293 mm 0.271 mm x 0.
Border width (edge of monitor to active area) 16.9mm (Top) 18.1mm (Top) 15.4mm(Left/Right) 13.8mm(Left/Right) 17.6mm(Bottom) 18.
Model P2217/P2217Wh Screen type Active matrix - TFT LCD Panel type Twisted Nematic Viewable image Diagonal 558.68 mm (22.00 in) Horizontal, Active Area 473.76 mm (18.65 in) Vertical, Active Area 296.10 mm (11.66 in) Area 1402.80 cm2 (217.43 in2) Pixel pitch 0.282 mm x 0.
Border width (edge of monitor to active area) 16.8mm (Top) 14.8mm(Left/Right) 17.
Preset display modes P1917S/P1917SWh Display Mode Horizontal Frequency (kHz) Vertical Frequency (Hz) Pixel Clock (MHz) Sync Polarity (Horizontal / Vertical) VESA, 720 x 400 31.5 70.1 28.3 -/+ VESA, 640 x 480 31.5 60.0 25.2 -/- VESA, 640 x 480 37.5 75.0 31.5 -/- VESA, 800 x 600 37.9 60.3 40.0 +/+ VESA, 800 x 600 46.9 75.0 49.5 +/+ VESA, 1024 x 768 48.4 60.0 65.0 -/- VESA, 1024 x 768 60.0 75.0 78.8 +/+ VESA, 1152 x 864 67.5 75.0 108.0 +/+ VESA, 1280 x 1024 64.
P2217/P2217Wh Display Mode Horizontal Frequency (kHz) Vertical Frequency (Hz) Pixel Clock (MHz) Sync Polarity (Horizontal / Vertical) VESA, 720 x 400 31.5 70.1 28.3 -/+ VESA, 640 x 480 31.5 60.0 25.2 -/- VESA, 640 x 480 37.5 75.0 31.5 -/- VESA, 800 x 600 37.9 60.3 40.0 +/+ VESA, 800 x 600 46.9 75.0 49.5 +/+ VESA, 1024 x 768 48.4 60.0 65.0 -/- VESA, 1024 x 768 60.0 75.0 78.8 +/+ VESA, 1152 x 864 67.5 75.0 108.0 +/+ VESA, 1280 x 1024 64.0 60.0 108.
Physical characteristics Model P1917S/P1917SWh P2017H Signal cable type ∞ Digital: detachable, HDMI, 19 pins. ∞ Digital: detachable, DP, 20 pins. P2217/P2217Wh ∞ Analog: detachable, D-Sub, 15 pins ∞ Universal Serial Bus: USB, 9 pins Dimensions (with stand) Height (extended) 499.3 mm (19.66 in) 468.8 mm (18.46 in) 497.4 mm (19.58 in) Height (compressed) 369.3 mm (14.54 in) 338.8 mm (13.34 in) 367.4 mm (14.46 in) Width 405.6 mm (15.97 in) 461.5 mm (18.17 in) 503.4 mm (19.82 in) Depth 180.0 mm (7.
Environmental characteristics Model P1917S/ P1917SWh P2017H P2217/P2217Wh Temperature Operating 0°C to 40°C (32°F to 104°F) Non-operating ∞ Storage: -20°C to 60°C (-4°F to 140°F) ∞ Shipping: -20°C to 60°C (-4°F to 140°F) Humidity Operating 20% to 80% (non-condensing) Non-operating ∞ Storage: 10% to 90% (non-condensing) ∞ Shipping: 10% to 90% (non-condensing) Altitude Operating (maximum) 5,000 m (16,400 ft) Non-operating (maximum) 12,192 m (40,000 ft) Thermal dissipation ∞ 129.
Power management modes If you have VESA's DPM™ compliance display card or software installed in your PC, the monitor can automatically reduce its power consumption when not in use. This is referred to as Power Save Mode*. If the computer detects input from the keyboard, mouse or other input devices, the monitor automatically resumes functioning. The following table shows the power consumption and signaling of this automatic power saving feature.
P2217/P2217Wh VESA Modes Horizontal Sync Vertical Sync Active Video Active Power Indicator White Power Consumption Normal operation Active 37 W (maximum)** Active-off mode Inactive Inactive Blanked White (Glowing ) Less than 0.3 W Switch off - - - Off Less than 0.3 W 14.25 W (typical, without USB load) Power Consumption PON 11.62 W Total Energy Consumption (TEC) 37.1 kWh ** Maximum power consumption with max luminance, and USB active.
in the Active-off mode, the following message will be displayed: Dell P1917S/P1917SWh ? No VGA signal from your device. Press any key on the keyboard or move the mouse to wake it up. If there is no display, press the monitor button again to select the correct input source. Dell P2017H ? No VGA signal from your device. Press any key on the keyboard or move the mouse to wake it up. If there is no display, press the monitor button again to select the correct input source.
Pin assignments VGA connector Pin Number 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 15-pin Side of the Connected Signal Cable Video-Red Video-Green Video-Blue GND Self-test GND-R GND-G GND-B Computer 5V/3.
HDMI connector Pin Number 1 2 3 4 5 19-pin Side of the Connected Signal Cable T.M.D.S. Data 2+ T.M.D.S. Data 2 Shield T.M.D.S. Data 2T.M.D.S. Data 1+ T.M.D.S. Data 1 Shield 6 7 8 9 10 11 12 13 14 15 16 17 18 19 T.M.D.S. Data 1 T.M.D.S. Data 0+ T.M.D.S. Data 0 Shield T.M.D.S. Data 0T.M.D.S. Clock + T.M.D.S. Clock Shield T.M.D.S. Clock CEC Reserved (N.C.
DisplayPort connector Pin Number 20-pin Side of the Connected Signal Cable 1 ML3 (n) 2 GND 3 ML3 (p) 4 ML2 (n) 5 GND 6 ML2 (p) 7 ML1 (n) 8 GND 9 ML1 (p) 10 ML0 (n) 11 GND 12 ML0 (p) 13 GND 14 GND 15 AUX (p) 16 GND 17 AUX (n) 18 Hot Plug Detect 19 Re-PWR 20 +3.
Universal serial bus (USB) interface This section gives you information about the USB ports that are available on the monitor. NOTE: This monitor is Super-Speed USB 3.0 and High-Speed USB 2.0 compatible. Transfer Speed Data Rate Power Consumption* Super-speed 5 Gbps 4.5 W (Max, each port) High speed 480 Mbps 4.5 W (Max, each port) Full speed 12 Mbps 4.5 W (Max, each port) Transfer Speed Data Rate Power Consumption* High speed 480 Mbps 2.5 W (Max, each port) Full speed 12 Mbps 2.
USB 3.0 downstream connector Pin Number 9-pin Side of the Connector 1 VCC 2 D- 3 D+ 4 GND 5 SSRX- 6 SSRX+ 7 GND 8 SSTX- 9 SSTX+ USB 2.
USB Ports • 1 x USB 3.0 upstream - bottom • 2 x USB 2.0 downstream - bottom • 2 x USB 3.0 downstream - side NOTE: USB 2.0 functionality requires a USB 2.0-capable computer. NOTE: The monitor’s USB interface works only when the monitor is On or in the power save mode. If you turn Off the monitor and then turn it On, the attached peripherals may take a few seconds to resume normal functionality.
Plug and play capability You can install the monitor in any Plug and Play-compatible system. The monitor automatically provides the computer system with its Extended Display Identification Data (EDID) using Display Data Channel (DDC) protocols so the system can configure itself and optimize the monitor settings. Most monitor installations are automatic, you can select different settings if desired. For more information about changing the monitor settings, see Operating your monitor.
Setting up the monitor Attaching the stand NOTE: The stand is detached when the monitor is shipped from the factory. NOTE: This is applicable for a monitor with a stand. When any other stand is bought, please refer to the respective stand setup guide for the set up instructions. To attach the monitor stand. 1. Follow the instructions on the flaps of carton to remove the stand from the top cushion that secures it. 2. Insert the stand base blocks fully into the stand slot. 3.
6. Attach the stand assembly to the monitor. a. Fit the two tabs on the upper part of the stand to the groove on the back of the monitor. b. Press the stand down till it snaps into place. 7. Place the monitor upright. NOTE: Lift the monitor carefully to prevent it from slipping or falling.
Connecting your monitor WARNING: Before you perform any of the procedures in this section, follow the Safety instructions. NOTE: Do not connect all cables to the computer at the same time. It is recommend to route the cables through the cable-management slot before you connect them to the monitor. To connect your monitor to the computer: 1. Turn off your computer and disconnect the power cable. 2. Connect the VGA,HDMI or DP cable from your monitor to the computer.
Connecting the DP cable Connecting the USB 3.0 cable After you have completed connecting the DP/HDMI cable, follow the procedures below to connect the USB 3.0 cable to the computer and complete your monitor setup: 1. Connect the upstream USB 3.0 port (cable supplied) to an appropriate USB 3.0 port on your computer. (See Bottom View for details.) 2. Connect the USB 3.0 peripherals to the downstream USB 3.0 ports on the monitor. 3. Plug the power cables for your computer and monitor into a nearby outlet. 4.
Organizing cables Use the cable-management slot to organize the cables connected to your monitor.
Disconnecting the monitor stand NOTE: To prevent scratches on the LCD screen while removing the stand, ensure that the monitor is placed on a soft and clean surface. NOTE: This is applicable for a monitor with a stand. When any other stand is bought, please refer to the respective stand setup guide for the set-up instructions. To remove the stand: 1. Place the monitor on a soft cloth or cushion. 2. Press and hold the stand release button. 3. Lift the stand up and away from the monitor.
Wall mounting (optional) P1917S Monitor Plano Panel /Moniteur écran plat /液晶顯示器 Modelo /N°de modelo /型號: P1917Sc Entrade /Daya Tegangan:100-240V 50/60Hz,1.6A 輸入電源:交流電壓100-240伏特,1.6安培,50/60赫茲 Consumo de energía: xx.x Wh Consumo de energía en modo de espera: x.x Wh Удельная мощность рабочего режима - x.xxx Вт/см² Потребляемая мощность изделием в режиме ожидания - x.xx Вт Потребляемая мощность изделием в выключенном режиме - x.
Operating your monitor Power on the monitor Press the button to turn on the monitor. Using the front panel controls Use the control buttons on the front of the monitor to adjust the image being displayed. 1 2 3 4 5 The following table describes the front panel buttons: Front Panel Button 1 Description Use this button to choose from a list of preset modes.
5 Use the power button to turn the monitor on and off. Power On/Off button (with Solid white light indicates the monitor is turned LED indicator) on. Blinking white light indicates it is in powersave mode. OSD controls Use the buttons on the front of the monitor to adjust the image settings. 1 Front Panel Button 1 2 3 4 Description Use the up button to increase values or move up in a menu. Up 2 Use the down button to decrease values or move down in a menu.
Using the on-screen display (OSD) menu Accessing the OSD menu NOTE: Any changes you make are automatically saved when you move to another menu, exit the OSD menu, or wait for the OSD menu to automatically close. 1. Press the button to display the OSD main menu.
Icon Menu and Submenus Description Brightness/ Contrast Use this menu to activate brightness/contrast adjustment.
Auto Adjust Use this key to activate automatic setup and adjust menu. Dell P1917S/P1917SWh Energy Use Dell P2017H Brightness / Contrast Energy Use Brightness / Contrast Press Auto Adjust to adjust the screen automatically. Auto Adjust Input Source Input Source Color Color Display Display Energy Energy Menu Menu Personalize Press to adjust the screen automatically.
Input Source Use the input source menu to select between the different video signals that may be connected to your monitor.
Preset Modes When you select preset modes, you can choose standard, comfortview, multimedia, movie, game, warm, cool, or custom color from the list. ∞ Standard: Loads the monitor's default color settings. This is the default preset mode. ∞ ComfortView: Decreases the level of blue light emitted from the screen to make viewing more comfortable for your eyes. ∞ Multimedia: Loads color settings ideal for multimedia applications. ∞ Movie: Loads color settings ideal for movies.
Input Color Format Allows you to set the video input mode to: ∞ RGB: Select this option if your monitor is connected to a computer or DVD player using the HDMI cable. ∞ YPbPr: Select this option if your DVD player supports only YPbPr output.
Display Use the display to adjust image.
Energy Dell P1917S/P1917SWh Energy Use Dell P2017H Energy Use Brightness / Contrast Power Button LED On During Active Brightness / Contrast Power Button LED On During Active Auto Adjust USB Off During Standby Auto Adjust USB Off During Standby Input Source Reset Energy Input Source Reset Energy Color Color Display Display Energy Energy Menu Menu Personalize Personalize Others Others Resolution: 1280x1024, 60Hz Resolution: 1600x900, 60Hz Dell P2217/P2217Wh Energy Use Bright
Menu Select this option to adjust the settings of the OSD, such as, the languages of the OSD, the amount of time the menu remains on screen and so on.
Personalize Users can choose a feature from shortcut key 1, shortcut key 2, reset personalization, preset modes or input source and set it as a shortcut key.
DDC/CI DDC/CI (display data channel/command interface) allows your monitor parameters (brightness, color balance and etc.) to be adjustable via the software on your computer. You can disable this feature by selecting disable. Enable this feature for best user experience and optimum performance of your monitor.
Factory Reset Restore all preset values to the factory default settings. These are also the settings for ENERGY STAR ® tests.
OSD warning messages When the Dynamic Contrast feature is enabled (in these preset modes: Game or Movie), the manual brightness adjustment is disabled. Dell P1917S/P1917SWh To allow manual adjustment of brightness, the Dynamic Contrast will be switched off. Do you want to continue? No Yes Dell P2017H To allow manual adjustment of brightness, the Dynamic Contrast will be switched off.
Dell P2017H The current input timing is not supported by the monitor display. Please change your input timing to 1600x900, 60Hz or any other monitor listed timing as per the monitor specifications. Dell P2217/P2217Wh The current input timing is not supported by the monitor display. Please change your input timing to 1680x1050, 60Hz or any other monitor listed timing as per the monitor specifications. This means that the monitor cannot synchronize with the signal that it is receiving from the computer.
Dell P2217/P2217Wh The function of adjusting display setting using PC application will be disabled. Do you wish to disable DDC/CI function? No Yes When the monitor enters the Power Save Mode, the following message appears: Dell P1917S/P1917SWh Entering Power Save Mode. Dell P2017H Entering Power Save Mode. Dell P2217/P2217Wh Entering Power Save Mode.
Dell P2217/P2217Wh ? No VGA signal from your device. Press any key on the keyboard or move the mouse to wake it up. If there is no display, press the monitor button again to select the correct input source. If VGA, HDMI, or DP cable is not connected, a floating dialog box as shown below appears. The monitor will enter Power Save Mode after 4 minutes if left at this state. Dell P1917S/P1917SWh ? No VGA Cable The display will go into Power Save Mode in 4 minutes. www.dell.
Dell P2017H ? No HDMI Cable The display will go into Power Save Mode in 4 minutes. www.dell.com/support/monitors Dell P2217/P2217Wh ? No HDMI Cable The display will go into Power Save Mode in 4 minutes. www.dell.com/support/monitors or Dell P1917S/P1917SWh ? No DP Cable The display will go into Power Save Mode in 4 minutes. www.dell.com/support/monitors Dell P2017H ? No DP Cable The display will go into Power Save Mode in 4 minutes. www.dell.
Setting up your monitor Setting the maximum resolution To set the maximum resolution for the monitor: In Windows® 8, and Windows® 8.1: 1. For Windows 8 and Windows 8.1, select the Desktop tile to switch to classic desktop. 2. Right-click on the desktop and click Screen resolution. 3. Click the dropdown list of the Screen Resolution and select 1280 x 1024 (for P1917S/P1917SWh) or 1600 x 900 (for P2017H) or 1680 x 1050 (for P2217/ P2217Wh). 4. Click OK. In Windows® 10: 1.
Using the Tilt, Swivel, and Vertical Extension NOTE: This is applicable for a monitor with a stand. When any other stand is bought, please refer to the respective stand setup guide for set up instructions. Tilt, Swivel With the stand attached to the monitor, you can tilt and swivel the monitor for the most comfortable viewing angle. 5° 21° 45° 45° NOTE: The stand is detached when the monitor is shipped from the factory. Vertical Extension NOTE: The stand extends vertically up to 130 mm.
Rotating the Monitor Before you rotate the monitor, your monitor should be fully vertically extended (Vertical Extension) and fully tilted up to avoid hitting the bottom edge of the monitor. 1 2 90° 90° NOTE: To use the Display Rotation function (Landscape versus Portrait view) with your Dell computer, you require an updated graphics driver that is not included with this monitor. To download the graphics driver, go to www.dell.
Troubleshooting WARNING: Before you begin any of the procedures in this section, follow the Safety instructions. Self-test Your monitor provides a self-test feature that allows you to check if your monitor is functioning properly. If your monitor and computer are properly connected but the monitor screen remains dark, run the monitor self-test by performing the following steps: 1. Turn off both your computer and the monitor. 2. Disconnect all video cables from the monitor.
or Dell P1917S/P1917SWh ? No HDMI Cable The display will go into Power Save Mode in 4 minutes. www.dell.com/support/monitors Dell P2017H ? No HDMI Cable The display will go into Power Save Mode in 4 minutes. www.dell.com/support/monitors Dell P2217/P2217Wh ? No HDMI Cable The display will go into Power Save Mode in 4 minutes. www.dell.com/support/monitors or Dell P1917S/P1917SWh ? No DP Cable The display will go into Power Save Mode in 4 minutes. www.dell.
Dell P2217/P2217Wh ? No DP Cable The display will go into Power Save Mode in 4 minutes. www.dell.com/support/monitors NOTE: This box also appears during normal system operation, if the video cable is disconnected or damaged. 4. Turn off your monitor and reconnect the video cable; then turn on both your computer and the monitor. If your monitor remains dark after you reconnect the cables, check your video controller and computer.
Built-in diagnostics Your monitor has a built-in diagnostic tool that helps you determine if any screen abnormality you experience is an inherent problem with your monitor, or with your computer and video card. NOTE: You can run the built-in diagnostics only when the video cable is unplugged and the monitor is in self-test mode. 1 2 3 4 5 To run the built-in diagnostics: 1. Ensure that the screen is clean (no dust particles on the surface of the screen). 2.
Common problems The following table contains general information about common monitor problems you might encounter and the possible solutions: Common Symptoms Possible Solutions No video/power LED off ∞ Ensure that the video cable connecting the monitor and the computer is properly connected and secure. ∞ Verify that the power outlet is functioning properly using any other electrical equipment. ∞ Ensure that the correct input source is selected via the Input source menu.
Synchronization problems ∞ Reset the monitor to Factory Settings (Factory Reset). ∞ Perform monitor self-test feature check to determine if the scrambled screen appears in self-test mode. ∞ Check for bent or broken pins in the video cable connector. ∞ Restart the computer in the safe mode. Safety related issues ∞ Do not perform any troubleshooting steps. ∞ Contact Dell immediately.
Product-specific problems Specific Symptoms Possible Solutions Screen image is too small ∞ Check the Aspect Ratio setting in the Display settings OSD. ∞ Reset the monitor to Factory Settings (Factory Reset) . Cannot adjust the monitor with the buttons on the side panel ∞ Turn off the monitor, unplug the power cord, plug it back, and then turn on the monitor. ∞ Check if the OSD menu is locked. If yes, press and hold the button above the power button for 6 seconds to unlock.
Universal serial bus (USB) specific problems Specific Symptoms Possible Solutions USB interface is not working ∞ ∞ ∞ ∞ ∞ ∞ Check that your monitor is turned On. Reconnect the upstream cable to your computer. Reconnect the USB peripherals (downstream connector). Switch Off and then turn On the monitor again. Reboot the computer. Some USB devices like external portable HDD require higher electric current; connect the device directly to the computer system. Supre Speed USB 3.
Appendix WARNING: Safety Instructions WARNING: Use of controls, adjustments, or procedures other than those specified in this documentation may result in exposure to shock, electrical hazards, and/or mechanical hazards. For information on safety instructions, see the Safety, Environmental, and Regulatory Information (SERI). FCC notices (U.S. Only) and other regulatory information For FCC notices and other regulatory information, see the regulatory compliance website located at www.dell.
