Dell XPS 710 H2C Edition Service Manual Dell™ XPS™ 710 H2C Edition Service Manual About Your XPS Computer Before You Begin Removing the Computer Cover Technical Overview Removing and Installing Parts Replacing the Computer Cover Advanced Troubleshooting System Setup Technical Specifications Model DCDO Notes, Notices, and Cautions NOTE: A NOTE indicates important information that helps you make better use of your computer.
About Your XPS Computer: Dell XPS 710 H2C Edition Service Manual Back to Contents Page About Your XPS Computer Dell™ XPS™ 710 H2C Edition Service Manual Front View Back View Front View 1 front I/O Plug USB and other devices into the appropriate connectors (see Front I/O connectors Connectors). 2 3.5-inch drive bays (2) Can hold an optional Media Card Reader or floppy drive. 36 5.25-inch drive bays (4) Can hold a CD/DVD drive, or a SATA hard drive in a 5.25-inch drive bay carrier.
About Your XPS Computer: Dell XPS 710 H2C Edition Service Manual 8 9 CD/DVD drive tray eject button (4) Use to eject the drive tray of a CD/DVD drive. NOTE: The CD/DVD drive tray eject button is not a handle. The self-tending doors open automatically when the eject button is pressed and the drive tray is ejected. front panel Multi-colored lights provide illumination for the front of the computer. LEDs (4) NOTE: The color of the front panel LEDs can be adjusted in system setup (see System Setup).
About Your XPS Computer: Dell XPS 710 H2C Edition Service Manual 6 USB 2.0 connectors (2) Use the front USB connectors for devices that you connect occasionally, such as flash memory keys, cameras, or bootable USB devices. For more information on bootable USB devices see Boot Sequence. It is recommended that you use the back USB connectors for devices that typically remain connected, such as printers and keyboards.
About Your XPS Computer: Dell XPS 710 H2C Edition Service Manual 1 link integrity light 2 network adapter connector Green — A good connection exists between a 10-Mbps network and the computer. Orange — A good connection exists between a 100-Mbps network and the computer. Yellow — A good connection exists between a 1000-Mbps (1-Gbps) network and the computer. Off — The computer is not detecting a physical connection to the network.
About Your XPS Computer: Dell XPS 710 H2C Edition Service Manual 8 surround sound connector Use the (black) surround sound connector to attach multichannel-capable speakers. 9 line-in connector Use the (blue) line-in connector to attach a record/playback device such as a cassette player, CD player, or VCR. On computers with a sound card, use the connector on the card. 10 lineUse the (green) line-out connector to attach headphones and speakers out/headphone with integrated amplifiers.
Before You Begin: Dell XPS 710 H2C Edition Service Manual Back to Contents Page Before You Begin Dell™ XPS™ 710 H2C Edition Service Manual Getting Started Getting Started This chapter provides procedures for removing and installing the components in your computer. Unless otherwise noted, each procedure assumes that a component can be replaced by performing the removal procedure in reverse order.
Before You Begin: Dell XPS 710 H2C Edition Service Manual 2. Turn off the computer and all attached devices: a. Click Start, then click Turn Off Computer. b. In the Turn off computer window, click Turn off. The computer performs a shutdown of the operating system, and then turns off. NOTE: Ensure that the computer is off and not in a power management mode. If you cannot shut down the computer using the operating system, press and hold the power button for 4 seconds. 3.
Removing the Computer Cover: Dell XPS 710 H2C Edition Service Manual Back to Contents Page Removing the Computer Cover Dell™ XPS™ 710 H2C Edition Service Manual CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide. CAUTION: To guard against electrical shock, always unplug your computer from the electrical outlet before removing the cover.
Technical Overview: Dell XPS 710 H2C Edition Service Manual Back to Contents Page Technical Overview Dell™ XPS™ 710 H2C Edition Service Manual Inside View of Your Computer System Board Components Power Supply (PSU) DC Connector Pin Assignments Inside View of Your Computer 1 CD/DVD drive bays (4) 2 floppy drive/media card reader 4 card fan 5 front fan 3 hard-drive bays (4) System Board Components file:///C|/Preeji_working%20folder/Projects/E-Doc/Dimension%20and%20XPS/xps-710-h2c/SM/techo
Technical Overview: Dell XPS 710 H2C Edition Service Manual 1 white memory module connectors (DIMM_1- 14 PCI card slot (SLOT3) 2) support memory modules or memory module NOTE: This slot is not risers available in the dualgraphics configuration 2 black memory module connectors (DIMM_34) support memory modules only when no memory riser cards are installed; otherwise these must be left empty 15 PCI-Express x16 card slot (SLOT4) 3 hard-drive fan connector (FAN_HDD) 16 PCI card slot (SLOT5) 4 IDE drive
Technical Overview: Dell XPS 710 H2C Edition Service Manual 9 SATA connectors (SATA0-5) 22 power connector (POWER2) 10 front USB connector (FRNT_USB) 23 floppy drive (DSKT) 11 front panel 1394 connector (FP1394) 24 card cage fan connector (FAN_CAGE) 12 PCI-Express x1 card slot (SLOT1) 25 primary processor (CPU) NOTE: This slot is not available in the dualgraphics configuration 13 PCI-Express x16 card slot (SLOT2) 26 processor fan connector (FAN1_CPU) Power Supply (PSU) DC Connector Pin Assignment
Technical Overview: Dell XPS 710 H2C Edition Service Manual 1-KW Power Supply 750-KW Power Supply Pin Number Signal name 18-AWG Wire Color Signal name 18-AWG Wire Color 1 +3.3 VDC Orange +3.3 VDC Orange 2 +3.3 VDC/SE Orange +3.
Technical Overview: Dell XPS 710 H2C Edition Service Manual 1-KW Power Supply 750-KW Power Supply Pin Number Signal name 18-AWG Wire Color Signal name 18-AWG Wire Color 1 +12 VC DC Blue/White +12 VC DC Blue/White 2 +12 VC DC Blue/White +12 VC DC Blue/White 3 COM Black COM Black 4 COM Black COM Black 5 +12 VA DC/SE Yellow +12 VA DC/SE Yellow 6 +12 VA DC Yellow +12 VA DC Yellow 7 COM Black COM Black 8 COM Black COM Black 9 +12 VB DC/SE White +12 VB DC/SE Whi
Technical Overview: Dell XPS 710 H2C Edition Service Manual Pin Number Signal name 18-AWG Wire Color Signal name 18-AWG Wire Color 1 +12 VE DC/SE Blue/Yellow +12 VB DC White 2 +12 VE DC Blue/Yellow +12 VB DC White 3 +12 VE DC Blue/Yellow +12 VB DC White 4 COM Black COM Black 5 COM Black COM Black 6 COM Black COM Black DC Power Connector P4 (Graphics Card) 1-KW Power Supply 750-KW Power Supply Pin Number Signal name 18-AWG Wire Color Signal name 18-AWG Wire Color 1
Technical Overview: Dell XPS 710 H2C Edition Service Manual 2 COM Black COM Black 3 COM Black COM Black 4 +12 VE DC Blue/Yellow +12 VB DC White DC Power Connector P6 and P7 (BAY1 and Bay2) 1-KW Power Supply 750-KW Power Supply Pin Number Signal name 18-AWG Wire Color Signal name 18-AWG Wire Color 1 +12 VE DC Blue/Yellow +12 VB DC White 2 COM Black COM Black 3 COM Black COM Black 4 +5 VDC Red +5 VDC Red DC Power Connectors P8 and P9 (HDD0 and HDD1) 1-KW Power Suppl
Technical Overview: Dell XPS 710 H2C Edition Service Manual 1-KW Power Supply 750-KW Power Supply Pin Number Signal name 18-AWG Wire Color Signal name 18-AWG Wire Color 1 +3.3 VDC Orange +3.
Technical Overview: Dell XPS 710 H2C Edition Service Manual 6 COM Black DC Power Connector P16 (Graphics Card – 1-KW PSU Only) Pin Number Signal Name 18-AWG Wire Color 1 +12 VC DC Blue/White 2 +12 VC DC Blue/White 3 +12 VC DC Blue/White 4 COM Black 5 COM Black 6 COM Black NOTE: The P15 and P16 connectors are intended for use with the PCI Express graphics cards whose power requirements exceed 75 watts.
Removing and Installing Parts: Dell XPS 710 H2C Edition Service Manual Back to Contents Page Removing and Installing Parts Dell™ XPS™ 710 H2C Edition Service Manual Before You Begin Removing the Computer Cover Memory Cards Drives Hard Drive Drive Panel Floppy Drive Media Card Reader CD/DVD Drive Liquid Cooling Assembly Processor Battery Removing the Computer Stand Replacing the Computer Cover Before You Begin This chapter provides procedures for removing and installing the c
Removing and Installing Parts: Dell XPS 710 H2C Edition Service Manual NOTICE: Only a certified service technician should perform repairs on your computer. Damage due to servicing that is not authorized by Dell is not covered by your warranty. NOTICE: To avoid electrostatic discharge and damage to internal components, ground yourself by using a wrist grounding strap or by periodically touching an unpainted metal surface on the computer chassis. NOTICE: Handle components and cards with care.
Removing and Installing Parts: Dell XPS 710 H2C Edition Service Manual 1 computer cover 4 stabilizing feet (closed) 2 cover release latch 3 cover hinge tabs 3. With the cover release latch pulled back, grip the sides of the cover, then pivot the top of the cover up and away from the computer. 4. Slide the cover forward and up to remove it from the hinge slots, then set it aside in a secure and protected location.
Removing and Installing Parts: Dell XPS 710 H2C Edition Service Manual 1 CD/DVD drive bays (4) 2 floppy drive/media card reader 4 card fan 5 front fan 3 hard drive bays (4) System Board Components file:///C|/Preeji_working%20folder/Projects/E-Doc/Dimension%20and%20XPS/xps-710-h2c/SM/parts.
Removing and Installing Parts: Dell XPS 710 H2C Edition Service Manual 1 white memory module connectors (DIMM_1-2) 2 black memory module connectors (DIMM_3-4) 3 hard drive fan connector (FAN_HDD) 4 IDE drive connector (IDE) 5 front I/O panel connector (FRONTPANEL) 6 back LED connector 7 FlexBay connector (INT_USB) 8 main power connector (POWER1) 9 SATA connectors (SATA05) 10 front USB connector (FRNT_USB) 11 front panel 1394a connector (FP1394) 12 PCI-Express x1 card slot (SLOT1) NOTE:
Removing and Installing Parts: Dell XPS 710 H2C Edition Service Manual 22 power connector (POWER2) 23 floppy drive (DSKT) 24 card cage fan connector (FAN_CAGE) 25 liquid cooling assembly (TEC_PUMP) 26 processor (CPU) 27 processor fan connector (FAN1_CPU) Memory You can increase your computer memory by installing memory modules on the system board. Your computer supports DDR2 memory. For additional information on the type of memory supported by your computer, see Memory.
Removing and Installing Parts: Dell XPS 710 H2C Edition Service Manual A matched pair of modules in DIMM connectors 1 and 2 (white securing clips) B matched pair of memory modules in DIMM connectors 3 and 4 (black securing clips) NOTICE: If you remove your original memory modules from the computer during a memory upgrade, keep them separate from any new modules that you may have, even if you purchased the new modules from Dell. If possible, do not pair an original memory module with a new memory module.
Removing and Installing Parts: Dell XPS 710 H2C Edition Service Manual 1 memory connector closest to processor 2 securing clips (2) 3 memory connector 4. Align the notch on the bottom of the module with the crossbar in the connector. 1 cutouts (2) 4 crossbar 2 memory module 3 notch NOTICE: To avoid damage to the memory module, press the module straight down into the connector while you apply equal force to each end of the module. 5.
Removing and Installing Parts: Dell XPS 710 H2C Edition Service Manual 7. Connect your computer and devices to electrical outlets, and turn them on. 8. When the message appears stating that memory size has changed, press to continue. 9. Log on to your computer. 10. Right-click the My Computer icon on your Windows desktop and click Properties. 11. Click the General tab. 12. To verify that the memory is installed correctly, check the amount of memory (RAM) listed.
Removing and Installing Parts: Dell XPS 710 H2C Edition Service Manual 1 PCI card 2 PCI Express x16 card 3 PCI Express x16 card slot 4 PCI Express x8 card 5 PCI Express x8 card slot 6 PCI Express x1 card 7 PCI Express x1 card slot Removing PCI and PCI Express Cards NOTICE: To avoid electrostatic discharge and damage to internal components, ground yourself by using a wrist grounding strap or by periodically touching an unpainted metal surface on the computer chassis.
Removing and Installing Parts: Dell XPS 710 H2C Edition Service Manual 1 release tab 4 fan bracket 2 card retainer 3 alignment guide 6. Press the release tab (if present) on the system board connector as you grasp the card by its top corners, and then ease the card out of the connector. NOTE: If the card is full-length, press the release tab on the end of the alignment guides on the fan bracket. 1 PCI Express x16 card 2 securing tab 3 PCI Express x16 card slot 7.
Removing and Installing Parts: Dell XPS 710 H2C Edition Service Manual 8. Rotate the card retainer back into its original position; push its tip so that its tab clicks into place. NOTICE: To connect a network cable, first plug the cable into the network port or device and then plug the cable into the computer. 9. If present, lower the card retention device that lays over the installed cards and snap it into place. 10.
Removing and Installing Parts: Dell XPS 710 H2C Edition Service Manual 1 release tab 4 fan bracket 2 card retainer 3 alignment guide 5. Remove the filler bracket or existing card (see Removing PCI and PCI Express Cards) to create a card- slot opening. 6. Prepare the card for installation. See the documentation that came with the card for information on configuring the card, making internal connections, or otherwise customizing it for your computer. 7.
Removing and Installing Parts: Dell XPS 710 H2C Edition Service Manual 4 bracket improperly aligned outside of slot 5 alignment bar 6 alignment guide NOTICE: Do not route card cables over or behind the cards. Cables routed over the cards can prevent the computer cover from closing properly or cause damage to the equipment. NOTICE: An incorrectly attached graphics power cable may result in degraded graphics performance. 9. Connect any cables that should be attached to the card.
Removing and Installing Parts: Dell XPS 710 H2C Edition Service Manual 1 graphics card bridge 2 power connectors (2) 3 dual-PCI Express graphics cards 5. Disconnect any cables connected to the card. 6. Press down the tab on the top of the card retainer at the appropriate card slot and pivot the card retainer back through the chassis wall. 1 release tab 4 fan bracket 2 card retainer 3 alignment guide 7.
Removing and Installing Parts: Dell XPS 710 H2C Edition Service Manual NOTE: If the card is full-length, press the release tab on the end of the alignment guides on the fan bracket. 1 PCI Express x16 card 2 securing tab 3 PCI Express x16 card slot 8. Install a filler bracket in the empty card-slot opening. If you are replacing the card, see Installing a PCI Express Graphics Card in a Dual Configuration.
Removing and Installing Parts: Dell XPS 710 H2C Edition Service Manual 1. Follow the procedures in Before You Begin. 2. Remove the computer cover (see Removing the Computer Cover). 3. If present, press the tab on the card retention device that lays over the installed cards and rotate it upwards to gain full access to the card. 4. Press down the tab on the top of the card retainer at the appropriate card slot and pivot the card retainer back through the chassis wall.
Removing and Installing Parts: Dell XPS 710 H2C Edition Service Manual 1 PCI Express x16 card 2 securing tab 3 PCI Express x16 card slot NOTICE: Ensure that you release the securing tab to seat the card. If the card is not installed correctly, you may damage the system board. 8. Gently pull the securing tab (if present) and place the card in the connector. Press down firmly and ensure that the card is fully seated in the slot. NOTICE: Do not route card cables over or behind the cards.
Removing and Installing Parts: Dell XPS 710 H2C Edition Service Manual 1 graphics card bridge (not present on some dual graphics card configurations) 2 power connectors (2) 3 dual-PCI Express graphics cards NOTICE: To connect a network cable, first plug the cable into the network port or device and then plug the cable into the computer. 12. If present, lower the card retention device that lays over the installed cards and snap it into place. 13.
Removing and Installing Parts: Dell XPS 710 H2C Edition Service Manual system board. NOTE: The 5.25-inch Media Card Reader/floppy drive carrier is not interchangeable with the hard drive carrier. 1 CD/DVD drive bays (4) 2 floppy drive/media card reader 3 hard-drive bays (4) About Serial ATA Drives Your computer supports up to four serial ATA hard drives and two serial ATA optical drives.
Removing and Installing Parts: Dell XPS 710 H2C Edition Service Manual 1 SATA data cable 2 SATA data connector (on the system board) 3 SATA drive When you connect two IDE devices to a single IDE data cable and configure the devices for the cable select setting, the device attached to the last connector on the data cable is primary or the boot device, and the device attached to the middle connector on the data cable is the secondary device.
Removing and Installing Parts: Dell XPS 710 H2C Edition Service Manual 1 power cable 2 data cable 4. Press the blue tabs on each side of the hard-drive bracket toward each other and slide the drive up and out of the hard-drive bay. 1 blue tabs (2) 2 hard drive 3 hard drive bay 5. Ensure that all connectors are properly cabled and firmly seated. file:///C|/Preeji_working%20folder/Projects/E-Doc/Dimension%20and%20XPS/xps-710-h2c/SM/parts.
Removing and Installing Parts: Dell XPS 710 H2C Edition Service Manual 6. Replace the computer cover (see Replacing the Computer Cover). NOTICE: To connect a network cable, first plug the cable into the network port or device and then plug it into the computer. 7. Connect the computer and devices to electrical outlets, and turn them on. Installing a Hard Drive CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide. 1.
Removing and Installing Parts: Dell XPS 710 H2C Edition Service Manual 1 hard drive 2 hard drive bay NOTICE: Ensure that all connectors are properly cabled and firmly seated. 7. Connect the power cable to the hard drive. 8. Connect the hard drive data cable to the hard drive. file:///C|/Preeji_working%20folder/Projects/E-Doc/Dimension%20and%20XPS/xps-710-h2c/SM/parts.
Removing and Installing Parts: Dell XPS 710 H2C Edition Service Manual 1 power cable 2 data cable 9. Replace the computer cover (see Replacing the Computer Cover). NOTICE: To connect a network cable, first plug the cable into the network port or device and then plug it into the computer. 10. Connect the computer and devices to electrical outlets, and turn them on. See the documentation that came with the drive for instructions on installing any software required for drive operation.
Removing and Installing Parts: Dell XPS 710 H2C Edition Service Manual 2. Remove the computer cover (see Removing the Computer Cover). 3. Align the drive panel tabs with the side-door hinges. 1 drive release latch 2 drive panel 3 drive panel tabs 4. Rotate the drive panel toward the computer until it snaps into place on the drive panel. 5. Replace the computer cover (see Replacing the Computer Cover).
Removing and Installing Parts: Dell XPS 710 H2C Edition Service Manual 1 power cable 2 floppy drive data cable 5. Slide the drive release latch towards the base of the computer to release the shoulder screw, and then slide the drive out of the drive bay. 1 drive release latch 2 floppy drive 6. Replace the drive panel (see Replacing the Drive Panel). file:///C|/Preeji_working%20folder/Projects/E-Doc/Dimension%20and%20XPS/xps-710-h2c/SM/parts.
Removing and Installing Parts: Dell XPS 710 H2C Edition Service Manual 7. Replace the computer cover (see Replacing the Computer Cover). NOTICE: To connect a network cable, first plug the cable into the network port or device and then plug it into the computer. 8. Connect the computer and devices to electrical outlets, and turn them on. Installing a Floppy Drive 1. Follow the procedures in Before You Begin. 2. Remove the computer cover (see Removing the Computer Cover). 3.
Removing and Installing Parts: Dell XPS 710 H2C Edition Service Manual 1 drive release latch 2 floppy drive 6. Connect the power and data cables to the back of the floppy drive. 7. Check all cable connections and fold cables out of the way to avoid blocking airflow between the fan and cooling vents. 8. Replace the drive panel (see Replacing the Drive Panel). 9. Replace the computer cover (see Replacing the Computer Cover).
Removing and Installing Parts: Dell XPS 710 H2C Edition Service Manual 1 media card reader power cable 2 system board connector 5. Slide the drive release latch towards the base of the computer to release the shoulder screw, and then slide the media card reader out of the drive bay. 1 drive release latch 2 media card reader 6. Replace the drive panel (see Replacing the Drive Panel). 7. Replace the computer cover (see Replacing the Computer Cover).
Removing and Installing Parts: Dell XPS 710 H2C Edition Service Manual NOTICE: To connect a network cable, first plug the cable into the network port or device and then plug it into the computer. 8. Connect the computer and devices to electrical outlets, and turn them on. Installing a Media Card Reader 1. Follow the procedures in Before You Begin. 2. Remove the computer cover (see Removing the Computer Cover). 3. Remove the drive panel (see Removing the Drive Panel). 4.
Removing and Installing Parts: Dell XPS 710 H2C Edition Service Manual 1 drive release latch 2 media card reader 7. Attach the power and data cables to the back of the Media Card Reader. 8. Check all cable connections and fold cables out of the way to avoid blocking airflow between the fan and cooling vents. 9. Replace the drive panel (see Replacing the Drive Panel). 10. Replace the computer cover (see Replacing the Computer Cover).
Removing and Installing Parts: Dell XPS 710 H2C Edition Service Manual 4. Disconnect the power and data cables from the back of the drive. NOTE: If you are uninstalling your only CD/DVD drive and will not replace it at this time, disconnect the data cable from the system board and set it aside. 1 power cable 2 data cable 5. Slide the drive release latch towards the base of the computer to release the shoulder screw, and then slide the CD/DVD drive out of the drive bay.
Removing and Installing Parts: Dell XPS 710 H2C Edition Service Manual 1 drive release latch 2 CD/DVD drive 6. Replace the drive panel (see Replacing the Drive Panel). 7. Replace the computer cover (see Replacing the Computer Cover). NOTICE: To connect a network cable, first plug the cable into the network port or device and then plug it into the computer. 8. Connect the computer and devices to electrical outlets, and turn them on. Installing a CD/DVD Drive 1.
Removing and Installing Parts: Dell XPS 710 H2C Edition Service Manual 1 CD/DVD drive 2 shoulder screws (3) 7. Gently slide the drive into the drive bay until you hear a click or feel the drive securely installed. 1 drive release latch 2 CD/DVD drive 8. Attach the power and data cables to the CD/DVD drive. To locate the system board connector, see System Board Components. file:///C|/Preeji_working%20folder/Projects/E-Doc/Dimension%20and%20XPS/xps-710-h2c/SM/parts.
Removing and Installing Parts: Dell XPS 710 H2C Edition Service Manual 1 power cable 2 data cable 9. Check all cable connections and fold cables out of the way to avoid blocking airflow between the fan and cooling vents. 10. Replace the drive panel (see Replacing the Drive Panel). 11. Replace the computer cover (see Replacing the Computer Cover). NOTICE: To connect a network cable, first plug the cable in to the network port or device and then plug it in to the computer. 12.
Removing and Installing Parts: Dell XPS 710 H2C Edition Service Manual CAUTION: The processor heat sink can get very hot during normal operation. Be sure that the heat sink has had sufficient time to cool before you touch it. 3. Remove the drive panel (see Removing the Drive Panel). 4. Slide the drive release latch towards the base of the computer to release the shoulder screw(s) on the CD/DVD drive(s), then slide the CD/DVD drive(s) forward, out of the way.
Removing and Installing Parts: Dell XPS 710 H2C Edition Service Manual 1 power cable 2 TEC_PUMP 8. Disconnect the fan cable from the FAN1_CPU connector on the system board (see System Board Components). NOTICE: The processor heat sink is attached to the liquid cooling assembly. When you remove the liquid cooling assembly, lay it upside down or on its side to avoid damaging the heatsink thermal interface. NOTICE: The screw at the front of the liquid cooling assembly is not captive.
Removing and Installing Parts: Dell XPS 710 H2C Edition Service Manual 1 liquid cooling assembly 2 captive screws (6) 3 screw (loose) Installing the Liquid Cooling Assembly 1. Follow the procedures in Before You Begin. 2. Remove the computer cover (see Removing the Computer Cover). NOTICE: Ensure that adequate thermal grease is applied to the top of the processor. Thermal grease is critical for ensuring adequate thermal bonding, which is a requirement for optimal processor operation. 3.
Removing and Installing Parts: Dell XPS 710 H2C Edition Service Manual 12. Connect your computer and devices to electrical outlets, and turn them on. Processor CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide. NOTICE: Do not perform the following steps unless you are familiar with hardware removal and replacement. Performing these steps incorrectly could damage your system board.
Removing and Installing Parts: Dell XPS 710 H2C Edition Service Manual NOTICE: Ground yourself by touching an unpainted metal surface on the back of the computer. 1. Unpack the new processor. NOTICE: You must position the processor correctly in the socket to avoid permanent damage to the processor and the computer when you turn on the computer. 2. If the release lever on the socket is not fully extended, move it to that position. 3. Align the pin-1 corner of the processor and socket.
Removing and Installing Parts: Dell XPS 710 H2C Edition Service Manual computer. 11. Connect your computer and devices to electrical outlets, and turn them on. Battery CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide. Replacing the Battery A coin-cell battery maintains computer configuration, date, and time information. The battery can last several years.
Removing and Installing Parts: Dell XPS 710 H2C Edition Service Manual CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide. CAUTION: Your computer is heavy and can be difficult to maneuver. Seek assistance before attempting to lift, move, or tilt the computer and always lift correctly to avoid injury; avoid bending over while lifting. CAUTION: The computer stand should be installed at all times to ensure maximum system stability.
Removing and Installing Parts: Dell XPS 710 H2C Edition Service Manual 2. Ensure that no tools or extra parts are left inside the computer. 3. Pivot the cover down and into position. 4. Press down on the cover until it clicks into place. NOTE: The computer cover should easily snap into place; however, if necessary, pull back on the cover release latch until the cover is completely closed, then slide the release latch forward to secure the cover. 1 computer cover 2 cover hinge tabs 3 hinge slots 5.
Replacing the Computer Cover: Dell XPS 710 H2C Edition Service Manual Back to Contents Page Replacing the Computer Cover Dell™ XPS™ 710 H2C Edition Service Manual CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide. CAUTION: Your computer is heavy and can be difficult to maneuver. Seek assistance before attempting to lift, move, or tilt the computer and always lift correctly to avoid injury; avoid bending over while lifting.
Replacing the Computer Cover: Dell XPS 710 H2C Edition Service Manual 6. Carefully, lift the rear of the computer and rotate the stabilizing feet outward into the open position. NOTICE: To connect a network cable, first plug the cable into the network port or device and then plug it into the computer. 7. Connect your computer and devices to electrical outlets, and turn them on. Back to Contents Page file:///C|/Preeji_working%20folder/Projects/E-Doc/Dimension%20and%20XPS/xps-710-h2c/SM/mdcvrcls.
Advanced Troubleshooting: Dell XPS 710 H2C Edition Service Manual Back to Contents Page Advanced Troubleshooting Dell™ XPS™ 710 H2C Edition Service Manual Power Lights Diagnostic Lights Beep Codes System Messages Dell Diagnostics Power Lights CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide.
Advanced Troubleshooting: Dell XPS 710 H2C Edition Service Manual Diagnostic Lights CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide. To help troubleshoot a problem, your computer has four lights labeled 1, 2, 3, and 4 on the front panel (see Front View). When the computer starts normally, the lights flash before turning off. If the computer malfunctions, the sequence of the lights help to identify the problem.
Advanced Troubleshooting: Dell XPS 710 H2C Edition Service Manual Memory modules are detected, but a memory configuration or compatibility error has occurred. Ensure that no special requirements for memory module/connector placement exist (see Memory). Ensure that the memory you are using is supported by your computer (see Memory). If the problem persists, contact Dell (see "Contacting Dell" in your Owner's Manual). A possible expansion card failure has occurred. 1.
Advanced Troubleshooting: Dell XPS 710 H2C Edition Service Manual 3-1-1 Slave DMA register failure 3-1-2 Master DMA register failure 3-1-3 Master interrupt mask register failure 3-1-4 Slave interrupt mask register failure 3-2-2 Interrupt vector loading failure 3-2-4 Keyboard Controller Test failure 3-3-1 NVRAM power loss 3-3-2 NVRAM configuration 3-4-1 Screen initialization failure 3-4-2 Screen retrace failure 4-2-1 No time tick 4-2-2 Shutdown failure 4-2-3 Gate A20 failure 4-2-4 Unexpected interrupt in pro
Advanced Troubleshooting: Dell XPS 710 H2C Edition Service Manual Options Not Set CMOS Display Type Mismatch CMOS Memory Size Mismatch CMOS Time and Date Not Set Diskette Drive A or B is present but Boot Failure has failed the BIOS POST. DMA Error DMA 1 Error Ensure that the drive is installed correctly in the computer (see Drives) and defined correctly in the system setup program (see System Setup). Check the interface cable at both ends. Error in the DMA controller on the system board.
Advanced Troubleshooting: Dell XPS 710 H2C Edition Service Manual Starting the Dell Diagnostics From Your Hard Drive 1. Turn on (or restart) your computer. 2. When the DELL logo appears, press immediately. NOTE: Keyboard failure may result when a key is held down for extended periods of time. To avoid possible keyboard failure, press and release in even intervals to open the Boot Device Menu.
Advanced Troubleshooting: Dell XPS 710 H2C Edition Service Manual 7. At the CD-ROM Startup Menu, use the up- and down-arrow keys or press the appropriate number on the keyboard to highlight Boot from CD-ROM, and then press . If you wait too long and the Windows logo appears, continue to wait until you see the Windows desktop, then shut down your computer and try again. 8. Press <1> to select the Dell Diagnostics. 9.
Advanced Troubleshooting: Dell XPS 710 H2C Edition Service Manual devices attached to your computer. Parameters Allows you to customize the test, if applicable, by changing the test settings. (Custom Test only) Back to Contents Page file:///C|/Preeji_working%20folder/Projects/E-Doc/Dimension%20and%20XPS/xps-710-h2c/SM/adtshoot.
System Setup: Dell XPS 710 H2C Edition Service Manual Back to Contents Page System Setup Dell™ XPS™ 710 H2C Edition Service Manual Overview Entering System Setup System Setup Options Boot Sequence Clearing Forgotten Passwords Clearing CMOS Settings Overview Use system setup: To change the system configuration information after you add, change, or remove any hardware in your computer To set or change a user-selectable option such as the user password To read the current amount of memory or set
System Setup: Dell XPS 710 H2C Edition Service Manual Options List. Options List — This field appears on the left side of the system setup window. The field is a scrollable list containing features that define the configuration of your computer, including installed hardware, power conservation, and security features. NOTE: Not all settings listed in the Options Field are changeable. Scroll up and down the list with the up- and down-arrow keys.
System Setup: Dell XPS 710 H2C Edition Service Manual disabled. USB — USB floppy drives are enabled Internal — The integrated floppy drive is enabled. Read Only — The integrated floppy drive is enabled with read-only access. NOTE: Operating systems with USB support will recognize USB floppy drives regardless of this setting. SATA Drives 0 through 5 (On default) PATA Drives 0 through 1 (On default) Enables or disables drives attached to the SATA connectors on the system board.
System Setup: Dell XPS 710 H2C Edition Service Manual USB Controller (On default) Enables or disables the internal USB controller. Off — The USB controller is disabled. On — The USB controller is enabled. No Boot — The USB controller is enabled; however, the BIOS will not recognize USB storage devices. NOTE: Operating systems with USB support will recognize USB storage devices regardless of the No Boot setting.
System Setup: Dell XPS 710 H2C Edition Service Manual Off — Multiple CPU core technology is disabled. On — Multiple CPU core technology is enabled. NOTE: The performance of some applications may improve with an additional core enabled. CPU Clock Speed Provides limited capability to adjust the CPU clock speed so that the CPU operates at a different frequency than that designated in the manufacturer's design specifications.
System Setup: Dell XPS 710 H2C Edition Service Manual locked, you can no longer disable password security by pressing when the computer starts. Execute Disable (On default) Enables or disables Execute Disable Memory Protection technology. Off — Execute Disable Memory Protection technology is disabled. On — Execute Disable Memory Protection technology is enabled.
System Setup: Dell XPS 710 H2C Edition Service Manual Maintenance Service Tag Displays the system service tag. Load Defaults This setting restores the computer's factory-installed default settings. Cancel — Do not restore factoryinstalled default settings. Continue — Restore factoryinstalled default settings. Event Log Displays the system event log. Mark all entries — Mark all event log entries as read (R). Clear log — Clear all event log entries.
System Setup: Dell XPS 710 H2C Edition Service Manual Boot Sequence This feature allows you to change the boot sequence for the bootable devices installed on your computer. Option Settings Diskette Drive — The computer attempts to boot from the floppy drive. If the floppy disk in the drive is not bootable, if no floppy disk is in the drive, or if there is no floppy drive installed in the computer, the computer attempts to boot from the next bootable device in the boot sequence.
System Setup: Dell XPS 710 H2C Edition Service Manual 1. Enter system setup (see Entering System Setup). 2. Use the arrow keys to highlight the Boot Sequence menu option and press to access the menu. NOTE: Write down your current boot sequence in case you want to restore it. 3. Press the up- and down-arrow keys to move through the list of devices. 4. Press the spacebar to enable or disable a device (enabled devices have a checkmark). 5.
System Setup: Dell XPS 710 H2C Edition Service Manual NOTICE: The password jumper plug must be reinstalled on the password jumper pins in order to enable the password feature. 10. Locate the 2-pin password jumper on the system board (see System Board Components), and then reinstall the jumper plug to enable the password feature. 11. Replace the computer cover (see Replacing the Computer Cover).
Technical Specifications: Dell XPS 710 H2C Edition Service Manual Back to Contents Page Technical Specifications Dell™ XPS™ 710 H2C Edition Service Manual Processor Processor type Intel® Core™ 2 Duo (dual-core processor) Intel® Core™ 2 Extreme (quad-core processor) Cache at least 1 MB Memory Type 533-, and 667-MHz DDR2 unbuffered SDRAM Memory connectors four Memory capacities 512 MB, 1 GB, or 2 GB non-ECC Minimum memory 1 GB Maximum memory 8 GB NOTE: See Addressing Memory Configurations to v
Technical Specifications: Dell XPS 710 H2C Edition Service Manual Expansion Bus Bus type PCI 32-bit PCI Express x1 and x16 Bus speed PCI: 33 MHz Bus throughput PCI Express: x1 slot bidirectional speed — 2.
Technical Specifications: Dell XPS 710 H2C Edition Service Manual Network adapter RJ45 connector PS/2 (keyboard and mouse) two 6-pin mini-DIN Serial 9-pin connector USB two front-panel, six back-panel, and two internal USB 2.
Technical Specifications: Dell XPS 710 H2C Edition Service Manual System Setup). back panel LEDs two multi-colored lights provide illumination for the I/O panel on the back of the computer NOTE: The color of the back panel LEDs can be adjusted in system setup (see System Setup). Power DC power supply: CAUTION: To reduce the risk of fire, electric shock, or injury, do not overload an electrical outlet, power strip, or convenience receptacle.
Technical Specifications: Dell XPS 710 H2C Edition Service Manual Relative humidity 20% to 80% (noncondensing) Maximum vibration: Operating 0.25 G at 3 to 200 Hz at 0.5 octave/min Storage 0.5 G at 3 to 200 Hz at 1 octave/min Maximum shock: Operating bottom half-sine pulse with a change in velocity of 20 inches/sec (50.8 cm/sec) Storage 27-G faired square wave with a velocity change of 200 inches/sec (508 cm/sec) Altitude: Operating –15.2 to 3048 m (–50 to 10,000 ft) Storage –15.
