Dell™ Dimension™ 8300 Series CD or DVD activity light CD or DVD drive eject button floppy drive eject button* floppy drive light* hard drive light USB 2.0 connectors (2) power button headphone connector Service Tag *On computers with an optional floppy drive.
Notes, Notices, and Cautions NOTE: A NOTE indicates important information that helps you make better use of your computer. NOTICE: A NOTICE indicates either potential damage to hardware or loss of data and tells you how to avoid the problem. CAUTION: A CAUTION indicates a potential for property damage, personal injury, or death. Abbreviations and Acronyms For a complete list of abbreviations and acronyms, see the Tell Me How help file. To access help files, see page 32.
Contents CAUTION: Safety Instructions SAFETY: General . . . . . . . . . . . . . . . . . . . 9 . . . . . . . . . . . . . . . . . . . . . . . . 9 SAFETY: When Using Your Computer . . . . . . . . . . . . . SAFETY: When Working Inside Your Computer . . . . . . . . 10 . . . . . 11 . . . . . . . . . . . . 11 . . . . . . . . . . . . . . . . . . .
Hyper-Threading . . . . . . . . . . . . . . . . . . . . . . . . . . Turning Off Your Computer 26 . . . . . . . . . . . . . . . . . . . . 27 . . . . . . . . . . . . . . . . . . . . . . . . . 30 2 Solving Problems Finding Solutions Finding Help Information . . . . . . . . . . . . . . . . . . . . . 32 . . . . . . . . . . . . . . . . . . . . . . . . . 32 . . . . . . . . . . . . . . . . . . . . . . . . . . 33 Battery Problems Drive Problems . . . . . . . . . . . . . . . . . . . . . 33 . . . .
Network Problems . . . . . . . . . . . . . . . . . . . . . . . . . 44 Power Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . 44 Printer Problems . . . . . . . . . . . . . . . . . . . . . . . . . . 46 . . . . . . . . . . . . . . . . . . . . . . . . . 47 Scanner Problems Sound and Speaker Problems No sound from speakers . . . . . . . . . . . . . . . . . . . 48 . . . . . . . . . . . . . . . . . . . . . 48 . . . . . . . . . . . . . . . . . . . 49 . . . . . . . . . . . . . . . .
4 Adding Parts Front and Back View of the Computer . . . . . . . . . . . . . . 70 . . . . . . . . . . . . . . . . . . . . . . . . . . 70 . . . . . . . . . . . . . . . . . . . . . . . . . . . 72 Front View . Back View . . . . . . . . . . . 75 Reattaching the Hinge Arms . . . . . . . . . . . . . . . . . . 75 Reattaching the Front Door . . . . . . . . . . . . . . . . . . 77 . . . . . . . . . . . . . . . . . . . 78 . . . . . . . . . . . . . . . . . . 80 . . . . . . . . . . . . . . . . . . .
5 Appendix Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . Standard Settings . . . . . . . . . . . . . . . . . . . . . . . . Viewing Settings . . . . . . . . . . . . . . . . . . . . . . . 107 107 Replacing the Battery . . . . . . . . . . . . . . . . . . 109 . . . . . . . . . . . . . . . . . . . . . . 110 Dell Technical Support Policy (U.S. Only) . . . . . . . . . . . . . . . . 112 112 . . . . . . . . . . . . . . . . . . . . . . . . . .
Contents
CAUTION: Safety Instructions Use the following safety guidelines to help ensure your own personal safety and to help protect your computer and working environment from potential damage. SAFETY: General • Do not attempt to service the computer yourself unless you are a trained service technician. Always follow installation instructions closely. • To help prevent electric shock, plug the computer and device power cables into properly grounded electrical outlets.
www.dell.com | support.dell.com SAFETY: When Using Your Computer As you use your computer, observe the following safe-handling guidelines. CAUTION: Do not operate your computer with any cover(s) (including computer covers, bezels, filler brackets, front-panel inserts, and so on) removed.
In addition, take note of these safety guidelines when appropriate: • When you disconnect a cable, pull on its connector or on its strain-relief loop, not on the cable itself. Some cables have a connector with locking tabs; if you are disconnecting this type of cable, press in on the locking tabs before disconnecting the cable. As you pull connectors apart, keep them evenly aligned to avoid bending any connector pins.
Safety Instructions www.dell.com | support.dell.
Finding Information for Your Computer What are you looking for? Find It Here • • • • ResourceCD A diagnostic program for my computer Drivers for my computer My computer documentation My device documentation Documentation and drivers are already installed on your computer when shipped from Dell. You can use the CD to reinstall drivers (see page 62), run the Dell Diagnostics (see page 58), or access your documentation.
w w w. d e l l . c o m | s u p p o r t . d e l l . c o m What are you looking for? Find It Here • Tips on using Windows • How to clean my computer • How to use my mouse and keyboard Te l l M e H o w H e l p F i l e 1 Click the Start button and click Help and Support. 2 Click User and system guides and click User’s guides. 3 Click Tell Me How.
What are you looking for? Find It Here • How to reinstall my operating system Operating System CD After you reinstall your operating system using the Operating System Reinstallation CD, use the ResourceCD to reinstall drivers for the devices that came with your computer. The product key for your operating system is located on your computer.
Finding Infor mation for Your Computer w w w. d e l l . c o m | s u p p o r t . d e l l .
SECTION 1 Setting Up and Using Yo u r C o m p u t e r Setting Up a Printer Transferring Information to a New Computer Setting Up a Home and Office Network Connecting to the Internet Copying CDs and DVDs Hyper-Threading Turning Off Your Computer
w w w. d e l l . c o m | s u p p o r t . d e l l . c o m Setting Up a Printer NOTICE: Complete the operating system setup before you connect a printer to the computer. See the documentation that came with the printer for setup information, including how to: • Obtain and install updated drivers. • Connect the printer to the computer. • Load paper and install the toner or ink cartridge. • Contact the printer manufacturer for technical assistance.
3 Attach the parallel printer cable to the parallel connector on the computer and tighten the two screws. Attach the cable to the connector on the printer and snap the two clips into the two notches. parallel connector on computer connector on printer screws (2) clips (2) parallel printer cable notches (2) 4 Turn on the printer and then turn on the computer. If the Add New Hardware Wizard window appears, click Cancel. 5 Install the printer driver if necessary.
w w w. d e l l . c o m | s u p p o r t . d e l l . c o m 3 Attach the USB printer cable to the USB connectors on the computer and the printer. The USB connectors fit only one way. USB connector on computer USB printer cable USB connector on printer Transferring Information to a New Computer The Microsoft® Windows® XP operating system provides a Files and Settings Transfer wizard to move data from the source computer to the new computer.
To prepare the new computer for the file transfer: 1 Click the Start button, point to All Programs→Accessories→System Tools, and then click Files and Settings Transfer Wizard. 2 When the Files and Settings Transfer Wizard welcome screen appears, click Next. 3 On the Which computer is this? screen, click New Computer and click Next. 4 On the Do you have a Windows XP CD? screen, click I will use the wizard from the Windows XP CD and click Next.
w w w. d e l l . c o m | s u p p o r t . d e l l . c o m Setting Up a Home and Office Network Connecting to a Network Adapter Before you connect your computer to a network, the computer must have a network adapter installed and a network cable connected to it. To connect a network cable: NOTE: Insert the cable until it clicks into place, and then gently pull it to ensure that it is secure. 1 Connect the network cable to the network adapter connector on the back of your computer.
3 Click Checklist for creating a network. NOTE: Selecting the connection method This computer connects directly to the Internet enables the integrated firewall provided with Windows XP. 4 Complete the checklist and required preparations. 5 Return to the Network Setup Wizard and follow the instructions on the screen. Connecting to the Internet NOTE: ISPs and ISP offerings vary by country.
w w w. d e l l . c o m | s u p p o r t . d e l l . c o m If you do not have an MSN Explorer or AOL icon on your desktop or if you want to set up an Internet connection with a different ISP: 1 Save and close any open files, and exit any open programs. 2 Click the Start button and click Internet Explorer. The New Connection Wizard appears. 3 Click Connect to the Internet.
Copying CDs and DVDs NOTE: Ensure that you follow all copyright laws when you create CDs or DVDs. This section applies only to computers that have a CD-R, CD-RW, DVD+RW, DVD+R, or DVD/CD-RW combo drive. The following instructions show how to make an exact copy of a CD or DVD. You can also use Sonic RecordNow for other purposes, including creating CDs from audio files on your computer and creating MP3 CDs. For instructions, see the Sonic RecordNow documentation that came with your computer.
w w w. d e l l . c o m | s u p p o r t . d e l l . c o m Using Blank CD-Rs and CD-RWs Your CD-RW drive can write to two different types of recording media—CD-Rs and CD-RWs. Use blank CD-Rs to record music or permanently store data files. After creating a CD-R, you cannot write to that CD-R again without changing your method of recording (see the Sonic documentation for more information). Use blank CD-RWs to write to CDs or to erase, rewrite, or update data on CDs.
To determine if your computer is using Hyper-Threading technology: 1 Click the Start button, right-click My Computer, and then click Properties. 2 Click Hardware and click Device Manager. 3 In the Device Manager window, click the plus (+) sign next to the processor type. If Hyper-Threading is enabled, the processor is listed twice. You can enable or disable Hyper-Threading through the system setup program. For more information on accessing the system setup program, see page 107.
Setting Up and Using Yo ur Computer w w w. d e l l . c o m | s u p p o r t . d e l l .
SECTION 2 Solving Problems Finding Solutions Finding Help Information Battery Problems Drive Problems E-Mail, Modem, and Internet Problems Error Messages General Problems IEEE 1394 Device Problems Keyboard Problems Mouse Problems Network Problems Power Problems Printer Problems Scanner Problems Sound and Speaker Problems Video and Monitor Problems
w w w. d e l l . c o m | s u p p o r t . d e l l . c o m Finding Solutions Sometimes it’s difficult to figure out where to go for answers. Use this chart to help you quickly find the answers to your questions. See page 44. Press a key or move the mouse. See the Tell Me How help file for information on standby mode. For more information, see page 44. Get technical assistance from Dell. See page 113. See page 37.
See page 50. See page 48. See page 46. See page 35. See page 42. See page 42. See page 33. See page 44. See page 47. See page 37. See page 38. See page 35. See page 35. See page 38.
w w w. d e l l . c o m | s u p p o r t . d e l l . c o m Finding Help Information T O A C C E S S T H E TE L L M E H O W H E L P F I L E — 1 Click the Start button and click Help and Support. 2 Click User and system guides and click User’s guides. 3 Click Tell Me How. TO A C C E S S W I N D O W S H E L P — 1 Click the Start button and click Help and Support. 2 Type a word or phrase that describes your problem and click the arrow icon. 3 Click the topic that describes your problem.
Drive Problems Floppy drive problems E N S U R E T H A T W I N D O W S ® R E C O G N I Z E S T H E D R I V E — Click the Start button and click My Computer. If the floppy drive is not listed, perform a full scan with your antivirus software to check for and remove viruses. Viruses can sometimes prevent Windows from recognizing the drive. TE S T T H E D R I V E — • Insert another disk to eliminate the possibility that the original floppy disk is defective.
w w w. d e l l . c o m | s u p p o r t . d e l l . c o m CD drive problems NOTE: High-speed CD drive vibration is normal and may cause noise, which does not indicate a defect in the drive or the CD. A D J U S T T H E W I N D O W S V O L U M E C O N T R O L — Click the speaker icon in the lower-right corner of your screen. • Ensure that the volume is turned up by clicking the slidebar and dragging it up. • Ensure that the sound is not muted by clicking any boxes that are checked.
DVD drive problems NOTE: Because of different regions worldwide and different disc formats, not all DVD titles work in all DVD drives. TE S T T H E D R I V E W I T H A N O T H E R D V D — Insert another DVD to eliminate the possibility that the original DVD is defective. E N S U R E T H A T W I N D O W S R E C O G N I Z E S T H E D R I V E — Click the Start button and click My Computer. If the DVD drive is not listed, perform a full scan with your antivirus software to check for and remove viruses.
w w w. d e l l . c o m | s u p p o r t . d e l l . c o m C H E C K T H E T E L E P H O N E J A C K — Disconnect the telephone line from the modem and connect it to a telephone. Listen for a dial tone.
E N S U R E T H A T Y O U A R E C O N N E C T E D T O T H E I N T E R N E T — With the Outlook Express e-mail program open, click File. If Work Offline has a checkmark next to it, click the checkmark to remove it and connect to the Internet. ENSURE THAT YOU HAVE SUBSCRIBED TO AN INTERNET SERVICE PROVIDER — Contact an Internet service provider to subscribe. C O N T A C T Y O U R I N T E R N E T S E R V I C E P R O V I D E R — Contact your Internet service provider for assistance.
w w w. d e l l . c o m | s u p p o r t . d e l l . c o m NOT ENOUGH MEMORY OR RESOURCES. CLOSE SOME PROGRAMS AND TRY AGAIN — You have too many programs open. Close all windows and open the program that you want to use. In some cases, you might have to restart your computer to restore computer resources. If so, run the program that you want to use first. O P E R A T I N G S Y S T E M N O T F O U N D — Contact Dell (see page 113).
A program crashes repeatedly NOTE: Software usually includes installation instructions in its documentation or on a floppy disk or CD. C H E C K T H E S O F T W A R E D O C U M E N T A T I O N — Many software manufacturers maintain websites with information that may help you solve the problem. Ensure that you properly installed and configured the program. If necessary, uninstall and then reinstall the program.
w w w. d e l l . c o m | s u p p o r t . d e l l . c o m C H E C K F O R V I R U S E S — Use a virus-scanning program to check the hard drive, floppy disks, or CDs. R E S T A R T T H E C O M P U T E R — Save and close any open files, exit any open programs, and then shut down your computer through the Start menu instead of by pressing the power button. Otherwise, you may lose data.
• Unintelligible characters print from the printer. • The mouse pointer does not move or "stutters" when it moves. • Messages appear stating that the computer is not operating at maximum performance. • Errors occur and programs crash for no apparent reason. • Nothing displays on the monitor. REMOVE ANY RECENTLY ADDED HARDWARE TO SEE IF IT RESOLVES THE C O N F L I C T — If removing the hardware resolves the conflict, see the hardware documentation for configuration and troubleshooting instructions.
w w w. d e l l . c o m | s u p p o r t . d e l l . c o m Keyboard Problems RESTART THE COMPUTER — • If the mouse is functioning, shut down the computer through the Start menu (see page 27). After the computer shuts down, press the power button to restart the computer. • If the computer does not respond to a keystroke or the mouse, press the power button for at least 8 to 10 seconds until the computer turns off. Press the power button again to restart the computer.
I F Y O U C O N N E C T E D T H E M O U S E B E F O R E T U R N I N G O N T H E C O M P U T E R, R E C O N N E C T THE MOUSE CABLE — 1 Simultaneously press to display the Start menu. 2 Type u, press the keyboard arrow keys to highlight Shut down or Turn Off, and then press . 3 After the computer turns off, reconnect the mouse cable as shown on the Start Here setup diagram for your computer. 4 Start the computer.
w w w. d e l l . c o m | s u p p o r t . d e l l . c o m Network Problems C H E C K T H E N E T W O R K C A B L E C O N N E C T O R — Ensure that the network cable is connected as shown on page 22. C H E C K T H E N E T W O R K L I G H T S O N T H E B A C K O F T H E C O M P U T E R — No light indicates that no network communication exists. Replace the network cable.
I F T H E P O W E R L I G H T I S B L I N K I N G G R E E N — The computer is in standby mode. Press a key on the keyboard or move the mouse to resume normal operation. I F T H E P O W E R L I G H T I S O F F — The computer is either turned off or is not receiving power. • Reseat the power cable into both the power connector on the back of the computer and the electrical outlet.
w w w. d e l l . c o m | s u p p o r t . d e l l . c o m E L I M I N A T E I N T E R F E R E N C E — Electrical appliances on the same circuit or operating near the computer can cause interference. Other causes of interference are: • Power extension cables • Keyboard and mouse extension cables • Too many devices on a power strip • Multiple power strips connected to the same electrical outlet Printer Problems NOTE: If you need technical assistance for your printer, call the printer’s manufacturer.
VE R I F Y T H A T T H E P R I N T E R I S R E C O G N I Z E D B Y W I N D O W S ® — 1 Click the Start button. 2 Click Control Panel. 3 Click Printers and Other Hardware. 4 Click View installed printers or fax printers. If the printer is listed, right-click the printer icon. 5 Click Properties, and then select the Ports tab. For a parallel printer, ensure that the Print to the following port(s): setting is LPT1 (Printer Port).
w w w. d e l l . c o m | s u p p o r t . d e l l . c o m VE R I F Y T H A T T H E S C A N N E R I S R E C O G N I Z E D B Y M I C R O S O F T ® W I N D O W S ® — 1 Click the Start button and click Control Panel. 2 Click Printers and Other Hardware. 3 Click Scanners and Cameras. If your scanner is listed, Windows recognizes the scanner. R E I N S T A L L T H E S C A N N E R D R I V E R — See the scanner documentation for instructions.
E N A B L E D I G I T A L M O D E — Your speakers do not work if the CD drive is operating in analog mode. To enable digital mode: 1 Click the Start button, click Control Panel, and then click Sounds, Speech, and Audio Devices. 2 Click Sounds and Audio Devices. 3 Click the Hardware tab. 4 Double-click the name of your CD drive. 5 Click the Properties tab. 6 Check the Enable digital CD audio for this CD-ROM device box.
w w w. d e l l . c o m | s u p p o r t . d e l l . c o m Video and Monitor Problems If the screen is blank NOTE: See the monitor documentation for troubleshooting procedures. C H E C K T H E M O N I T O R P O W E R L I G H T — If the power light is off, firmly press the button to ensure that the monitor is turned on. If the power light is lit or blinking, the monitor has power. If the power light is blinking, press a key on the keyboard or move the mouse.
M O V E T H E M O N I T O R A W A Y F R O M E X T E R N A L P O W E R S O U R C E S — Fans, fluorescent lights, halogen lamps, and other electrical devices can cause the screen image to appear "shaky." Turn off nearby devices to check for interference. R O T A T E T H E M O N I T O R T O F A C E A D I F F E R E N T D I R E C T I O N — Eliminate sunlight glare, which can cause poor picture quality. ADJUST THE WINDOWS® DISPLAY SETTINGS — 1 Click the Start button and click Control Panel.
Solving Pr oblems w w w. d e l l . c o m | s u p p o r t . d e l l .
SECTION 3 Advanced Tr o u b l e s h o o t i n g Diagnostic Lights Dell Diagnostics Drivers Using Windows® System Restore Resolving Software and Hardware Incompatibilities Reinstalling Microsoft® Windows® XP
w w w. d e l l . c o m | s u p p o r t . d e l l . c o m Diagnostic Lights To help you troubleshoot a problem, your computer is equipped with four lights on the back panel labeled "A," "B," "C," and "D" (see page 72). These lights can be yellow or green. When the computer starts normally, the lights flash. After the computer starts, all four lights will display solid green. If the computer malfunctions, the color and sequence of the lights identify the problem.
Light Pattern Problem Description Suggested Resolution A possible expansion card failure has occurred. 1 Determine if a conflict exists by A possible video card failure has occurred. • If the computer has a video card, remove the card and reinstall it (see page 91), and restart the computer. • If the problem still exists, install a video card that you know works and restart the computer. • If the problem persists or the computer has integrated video, contact Dell (see page 113).
w w w. d e l l . c o m | s u p p o r t . d e l l . c o m Light Pattern Problem Description Suggested Resolution A possible USB failure has occurred. Reinstall all USB devices, check cable connections, and then restart the computer. No memory modules are detected. • Reinstall all memory modules (see page 87) and restart the computer.
Light Pattern Problem Description Suggested Resolution Other failure has occurred. • Ensure that the cables are properly connected from the hard drive, CD drive, and DVD drive to the system board (see page 81). • If the problem persists, contact Dell (see page 113). • If there is an error message on your screen identifying a problem with a device (such as the floppy drive or hard drive), check the device to make sure it is functioning properly.
w w w. d e l l . c o m | s u p p o r t . d e l l . c o m Dell Diagnostics When to Use the Dell Diagnostics If you experience a problem with your computer, perform the checks in "Solving Problems" (see page 29) and run the Dell Diagnostics before you contact Dell for technical assistance. Running the Dell Diagnostics may help you resolve the problem without contacting Dell. If you do contact Dell, the test results can provide important information for Dell's service and support personnel.
3 When the boot device list appears, highlight Boot to Utility Partition and press . 4 When the Dell Diagnostics Main Menu appears, select the test you want to run (see page 60). Starting the Dell Diagnostics From the ResourceCD 1 Insert the ResourceCD. 2 Shut down (see page 27) and restart the computer. When the DELL logo appears, press immediately. If you wait too long and the Windows logo appears, continue to wait until you see the Windows desktop.
w w w. d e l l . c o m | s u p p o r t . d e l l . c o m Dell Diagnostics Main Menu 1 After the Dell Diagnostics loads and the Main Menu screen appears, click the button for the option you want. NOTE: The Service Tag for your computer is located at the top of each test screen. Option Function Express Test Performs a quick test of devices. This test typically takes 10 to 20 minutes and requires no interaction on your part.
4 When the tests are completed, if you are running the Dell Diagnostics from the ResourceCD, remove the CD. 5 Close the test screen to return to the Main Menu screen. To exit the Dell Diagnostics and restart the computer, close the Main Menu screen. Drivers What Is a Driver? A driver is a program that controls a device such as a printer, mouse, or keyboard. All devices require a driver program. A driver acts like a translator between the device and any other programs that use the device.
w w w. d e l l . c o m | s u p p o r t . d e l l . c o m 5 Click Device Manager. 6 Scroll down the list to see if any device has an exclamation point (a yellow circle with a [!]) on the device icon. If an exclamation point is next to the device name, you may need to reinstall the driver or install a new driver (see page 62). Reinstalling Drivers NOTICE: The Dell Support website at support.dell.com and your Dell Dimension ResourceCD provide approved drivers for Dell™ computers.
3 When the InstallShield Wizard Complete window appears, remove the ResourceCD and click Finish to restart the computer. 4 When you see the Windows desktop, reinsert the ResourceCD. 5 At the Welcome Dell System Owner screen, click Next. NOTE: The ResourceCD displays drivers only for hardware that came installed in your computer. If you installed additional hardware, the drivers for the new hardware might not be displayed by the ResourceCD.
w w w. d e l l . c o m | s u p p o r t . d e l l . c o m Restoring the Computer to an Earlier Operating State If problems occur after you install a device driver, use Device Driver Rollback (see page 62) to resolve the problem. If that is unsuccessful, then use System Restore. NOTICE: Before you restore the computer to an earlier operating state, save and close any open files and exit any open programs. Do not alter, open, or delete any files or programs until the system restoration is complete.
Enabling System Restore If you reinstall Windows XP with less than 200 MB of free hard-disk space available, System Restore is automatically disabled. To see if System Restore is enabled: 1 Click the Start button and click Control Panel. 2 Click Performance and Maintenance. 3 Click System. 4 Click the System Restore tab. 5 Ensure that Turn off System Restore is unchecked.
w w w. d e l l . c o m | s u p p o r t . d e l l . c o m 3 Click Hardware Troubleshooter in the Search Results list. 4 In the Hardware Troubleshooter list, click I need to resolve a hardware conflict on my computer, and click Next. Reinstalling Microsoft® Windows® XP Before You Begin If you are considering reinstalling the Windows XP operating system to correct a problem with a newly installed driver, first try using Windows XP (see page 62).
Booting From the Operating System CD 1 Save and close any open files and exit any open programs. 2 Insert the Operating System CD. Click Exit if Install Windows XP message appears. 3 Restart the computer. 4 Press immediately after the DELL™ logo appears. If the operating system logo appears, wait until you see the Windows desktop, and then shut down the computer and try again. 5 Press the arrow keys to select CD-ROM, and press .
w w w. d e l l . c o m | s u p p o r t . d e l l . c o m 8 If you are reinstalling Windows XP Home Edition, at the What's your computer's name window, enter a name for your computer (or accept the name provided) and click Next. If you are reinstalling Windows XP Professional, at the Computer Name and Administrator Password window, enter a name for your computer (or accept the one provided) and a password, and click Next.
SECTION 4 A d d i n g Pa r t s Front and Back View of the Computer Reattaching the Front Door and Hinge Arms Opening the Computer Cover Looking Inside Your Computer Installing and Removing Cards Adding Memory Adding or Replacing the AGP Card Adding a Second Hard Drive Adding a Floppy Drive Closing the Computer Cover
w w w. d e l l . c o m | s u p p o r t . d e l l . c o m Front and Back View of the Computer Front View 1 2 3* 4* 10 5 9 6 8 7 *On computers with an optional floppy drive.
1 CD or DVD drive activity light 2 CD or DVD eject button Press to eject your CD from the CD or DVD drive. 3 floppy-drive eject button Press to eject a floppy disk from the floppy drive. The drive activity light is on when the computer reads data from the CD or DVD drive. (On computers with an optional floppy drive.) 4 floppy-drive light button The floppy-drive light is on when the computer reads data from or writes data to the floppy drive.
w w w. d e l l . c o m | s u p p o r t . d e l l .
1 power connector Insert the power cable. 2 voltage selection switch (may not be available on all computers) See the safety instructions on page 10 for more information. 3 parallel connector Connect a parallel device, such as a printer, to the parallel connector. If you have a USB printer, plug it into a USB connector. 4 diagnostic lights (4) Use the lights to help you troubleshoot a computer problem based on the diagnostic code. For more information, see page 54.
w w w. d e l l . c o m | s u p p o r t . d e l l . c o m 11 USB 2.0 connectors (6) Use the back USB connectors for devices that typically remain connected, such as printers and keyboards. It is recommended that you use the front USB connectors for devices that you connect occasionally, such as joysticks or cameras. 12 microphone connector Use the pink microphone connector to attach a personal computer microphone for voice or musical input into a sound or telephony program.
Reattaching the Front Door and Hinge Arms To prevent damage to your computer, the front-panel door is designed to "break away" if it is lifted up too far. If the front-panel door is open and it is pushed inward too hard, the hinge arms may also break away (the hinge arms are loose when they are detached). Reattaching the Hinge Arms CAUTION: Before you begin any of the procedures in this section, follow the safety instructions on page 9. 1 Shut down the computer through the Start menu (see page 27).
w w w. d e l l . c o m | s u p p o r t . d e l l . c o m 5 Lift both hinge arms to the horizontal position. 6 Use the two view slots to align the pivot bar with the two pivot-bar slots. view slots (2) pivot-bar slots (2) pivot bar hinge arms in horizontal position NOTICE: Before touching anything inside your computer, ground yourself by touching an unpainted metal surface, such as the metal at the back of the computer.
9 Reattach the front-panel insert. 10 Reconnect the computer power cable to the electrical outlet. 11 Reattach the front door. Reattaching the Front Door CAUTION: Before you begin any of the procedures in this section, follow the safety instructions on page 9. 1 Shut down the computer through the Start menu (see page 27). 2 Disconnect the computer power cable from the electrical outlet. 3 Lower the hinge arms to the vertical position.
w w w. d e l l . c o m | s u p p o r t . d e l l . c o m Opening the Computer Cover CAUTION: Before you begin any of the procedures in this section, follow the safety instructions on page 9. 1 Shut down the computer through the Start menu (see page 27). 2 Ensure that your computer and attached devices are turned off. If your computer and attached devices did not automatically turn off when you shut down your computer, turn them off now.
6 Open the cover: a Facing the back of the computer, press the release button on the right side of the computer with one hand while pulling up on the top of the cover with the other hand. b Press the release button on the left side of the computer with one hand while pulling up on the top of the cover with the other hand. c Hold the bottom of the computer with one hand, and then pull open the cover with the other hand.
w w w. d e l l . c o m | s u p p o r t . d e l l . c o m Looking Inside Your Computer NOTE: The AGP card is removed from the following illustration to provide a better view of the inside of your computer. CAUTION: Before you begin any of the procedures in this section, follow the safety instructions on page 9. NOTICE: Be careful when opening the computer cover to ensure that you do not inadvertently disconnect cables from the system board.
System Board floppy drive connector (FLOPPY) hard drive connector (PRI IDE) CD drive connector (SEC IDE) battery socket (BATTERY) page 110 password jumper (PASSWORD) front-panel connector (FRONT_PANEL) SCSI LED header (SCSI_LED) main power connector (MAIN POWER) memory module connectors (DIMM3, DIMM4) page 87 serial ATA connectors (SATA_0 and SATA_1) memory module connectors (DIMM1, DIMM2) page 87 AGP slot connector (AGP) PCI card connectors (PCI1–PCI4) microprocessor fan connector (FAN2) micropro
w w w. d e l l . c o m | s u p p o r t . d e l l . c o m Installing and Removing Cards CAUTION: Before you begin any of the procedures in this section, follow the safety instructions on page 9. CAUTION: To guard against electrical shock, always unplug your computer from the electrical outlet before opening the cover. Your Dell™ computer provides slots for up to four 32-bit, 33-MHz cards. If you are installing or replacing a card, follow the procedures in the next section.
7 Press the lever on the card retention arm and raise the retention arm. card edge connector card connector filler bracket retention arm lever 8 If you are installing a new card, remove the filler bracket to create a card-slot opening. Then continue with step 10. 9 If you are replacing a card that is already installed in the computer, remove the card. If necessary, disconnect any cables connected to the card. Grasp the card by its top corners, and ease it out of its connector.
w w w. d e l l . c o m | s u p p o r t . d e l l . c o m 11 Place the card in the connector and press down firmly. Ensure that the card is fully seated in the slot. If the card is full-length, insert the end of the card into the card guide bracket as you lower the card toward its connector on the system board. Insert the card firmly into the card connector on the system board.
12 Before you lower the retention arm, ensure that: • The tops of all cards and filler brackets are flush with the alignment bar. • The notch in the top of the card or filler bracket fits around the alignment guide. Press the arm into place, securing the card(s) in the computer. retention arm alignment guide alignment bar filler bracket NOTICE: Do not route card cables over or behind the cards.
w w w. d e l l . c o m | s u p p o r t . d e l l . c o m Removing a Card CAUTION: Before you begin any of the procedures in this section, follow the safety instructions on page 9. 1 Shut down the computer through the Start menu (see page 27). 2 Ensure that your computer and attached devices are turned off. If your computer and attached devices did not automatically turn off when you shut down your computer, turn them off now.
Adding Memory You can increase your computer memory by installing memory modules on the system board. For information on the type of memory supported by your computer, see "Memory" on page 102. NOTE: DDR 333 memory operates at 320-MHz when used with an 800-MHz front-side bus. DDR Memory Overview DDR memory modules should be installed in pairs of matched memory size.
w w w. d e l l . c o m | s u p p o r t . d e l l . c o m Memory Installation Guidelines matched pair of memory modules in connectors DIMM1 and DIMM2 matched pair of memory modules in connectors DIMM3 and DIMM4 NOTICE: If you remove your original memory modules from the computer during a memory upgrade, keep them separate from any new modules that you may have, even if you purchased the new modules from Dell.
3 Disconnect any telephone or telecommunication lines from the computer. 4 Disconnect your computer and all attached devices from their electrical outlets, and then press the power button to ground the system board. CAUTION: To guard against electrical shock, always unplug your computer from the electrical outlet before opening the cover. 5 Open the computer cover (see page 78). 6 Lay the computer on its side so that the system board is on the bottom of the inside of the computer.
w w w. d e l l . c o m | s u p p o r t . d e l l . c o m 9 Align the notch on the bottom of the module with the crossbar in the connector. notch memory module cutouts (2) crossbar NOTICE: To avoid breaking the memory module, do not press near the middle of the module. 10 Insert the module straight down into the connector, ensuring that it fits into the vertical guides at each end of the connector. Press firmly on the ends of the module until it snaps into place.
13 Click the Start button, right-click My Computer, and then click Properties. 14 Click the General tab. 15 To verify that the memory is installed correctly, check the amount of memory (RAM) listed. Adding or Replacing the AGP Card CAUTION: Before you begin any of the procedures in this section, follow the safety instructions on page 9. Your Dell™ computer provides a connector for an AGP card. 1 Shut down the computer through the Start menu (see page 27).
w w w. d e l l . c o m | s u p p o r t . d e l l . c o m 3 Pull the card up and out of the card clip. notch lever tab card clip AGP connector PCI connector back of computer Installing an AGP Card 1 To add or replace the card, press the card lever toward the PCI connector and gently press the card into the AGP connector until it clicks into place. AGP card card clip lever card clip slot connector 92 2 Release the card lever, ensuring that the tab fits into the notch on the front end of the card.
5 Connect the monitor cable to the card’s video connector. NOTICE: To connect a network cable, first plug the cable into the network wall jack and then plug it into the computer. 6 Connect your computer and devices to electrical outlets, and turn them on. Adding a Second Hard Drive CAUTION: Before you begin any of the procedures in this section, follow the safety instructions on page 9. NOTICE: To avoid damage to the drive, do not set it on a hard surface.
w w w. d e l l . c o m | s u p p o r t . d e l l . c o m 9 10 Remove the first hard drive from the upper bay and install it in the lower bay: a Disconnect the power and the hard-drive cables from the back of the first hard drive. b Press in the two green rail tabs and pull the first hard drive out of the upper bay. c Gently slide the first hard drive into the lower bay until you hear a click. d Reconnect the power and hard-drive cables to the back of the first hard drive.
12 Locate the extra connector on the drive cable that is attached to your first hard drive and attach the connector to the second hard drive. Your computer uses cable-select drive cables. This means that the device connected to the end connector of the drive cable is the master device and the device connected to the middle connector is the slave device. Be sure that the jumper setting on the new device is set for "cable select" (see the documentation that came with the drive for information).
w w w. d e l l . c o m | s u p p o r t . d e l l . c o m Adding a Floppy Drive CAUTION: Before you begin any of the procedures in this section, follow the safety instructions on page 9. 1 Shut down the computer through the Start menu (see page 27). 2 Ensure that your computer and attached devices are turned off. If your computer and attached devices did not automatically turn off when you shut down your computer, turn them off now.
Removing the Front-Panel Insert Remove the front-panel insert before you install the floppy drive: 1 Open the computer cover to a 90-degree angle (see page 78). 2 Locate the insert in front of the floppy-drive bay. 3 From inside the computer, push in the release tab of the insert. insert release tabs (4) floppy-drive bay 4 From outside the computer, pull the insert away from the computer’s front panel.
w w w. d e l l . c o m | s u p p o r t . d e l l . c o m 5 If you purchased your floppy drive from Dell, you received a front-panel insert in your floppy drive kit. Proceed to step 6. front-panel floppy drive insert included in the floppy drive kit floppy drive light floppy drive eject button If you are installing a floppy drive that was not purchased from Dell, remove the insert from the insert frame by pressing on the four tabs.
Installing a Floppy Drive 1 Gently slide the drive into place until the tabs securely click into position. 2 Attach the floppy-drive cable to the floppy drive and to the system board floppy-drive connector. Ensure that you route the floppy-drive cable through the cable restraint located on the side of the floppy-drive bay. 3 Attach the floppy-drive power cable to the floppy drive.
w w w. d e l l . c o m | s u p p o r t . d e l l . c o m 8 Highlight Drive Configuration and press . 9 Use the left and right arrows to change Diskette Drive A from Not Installed to 3.5 inch, 1.44MB. 10 Press . 11 Highlight Integrated Devices (LegacySelect Options) and press . 12 Make sure that the Diskette Interface entry is set to Auto. If necessary, use the left and right arrows to set it to Auto. 13 Press . 14 Press .
SECTION 5 Appendix Specifications Standard Settings Clearing Forgotten Passwords Replacing the Battery Dell Technical Support Policy (U.S.
w w w. d e l l . c o m | s u p p o r t . d e l l . c o m Specifications Microprocessor Microprocessor type Intel® Pentium® 4 L1 cache 8 KB L2 cache 512-KB or 1-MB pipelined-burst, eight-way set associative, write-back SRAM L3 cache 2 MB NOTE: L3 cache is available only with the Intel Pentium 4 processor Extreme Edition supporting Hyper-Threading technology.
Expansion Bus Bus types PCI and AGP Bus speed PCI: 33 MHz AGP: 133 MHz AGP connector one connector size 172 pins connector data width (maximum) 32 bits bus protocols 8x/4x/2x modes at 1.5 V PCI connectors four connector size 120 pins connector data width (maximum) 32 bits Drives Externally accessible two 3.5-inch bays two 5.
w w w. d e l l . c o m | s u p p o r t . d e l l . c o m Connectors Externally accessible: Serial 9-pin connector; 16550C-compatible Parallel 25-hole connector (bidirectional) Video 15-hole connector Network Adapter RJ45 connector PS/2 (keyboard and mouse) 6-pin mini-DIN connector USB two front-panel and six back-panel USB 2.0–compliant connectors 5.
Power DC power supply: Wattage 250 W or 305 W Heat dissipation 853 BTU (fully-loaded computer without monitor) Voltage (see page 10 for important voltage setting information) 90 to 135 V at 50/60 Hz; 180 to 265 V at 50/60 Hz; 100 V at 50/60 Hz for Japanese computers Backup battery 3-V CR2032 lithium coin cell Physical Height 42.5cm (16.7 inches) Width 18.1 cm (7.13 inches) Depth 44.7 cm (17.6 inches) Weight 12.
w w w. d e l l . c o m | s u p p o r t . d e l l . c o m Standard Settings The system setup program contains the standard settings for your computer. NOTICE: Unless you are an expert computer user, do not change the settings for this program. Certain changes might make your computer work incorrectly. See the following figure for an example of the main program screen.
Viewing Settings 1 Turn on (or restart) your computer. 2 When the blue DELL™ logo appears, press immediately. If you wait too long and the operating system logo appears, continue to wait until you see the Microsoft® Windows® desktop. Then shut down your computer and try again. System Setup Screens The system setup program screens display the current configuration information for your computer.
w w w. d e l l . c o m | s u p p o r t . d e l l . c o m Changing Boot Sequence for the Current Boot You can use this feature, for example, to tell the computer to boot from the CD drive so that you can run the Dell Diagnostics on the ResourceCD, but you must set the computer to boot from the hard drive when the diagnostic tests are complete. 1 Turn on (or restart) your computer. 2 When F2 = Setup, F12 = Boot Menu appears in the upper-right corner of the screen, press .
Clearing Forgotten Passwords CAUTION: Before you begin any of the procedures in this section, follow the safety instructions on page 9. If you forget your user or setup password, you cannot operate your computer or change settings in the system setup program until you clear the forgotten password(s). NOTICE: This process erases both the system and setup passwords. 1 Shut down the computer (see page 27).
w w w. d e l l . c o m | s u p p o r t . d e l l . c o m 11 Reconnect the jumper plug to jumper PSWD (see page 81). 12 Close the computer cover (see page 100). NOTICE: To connect a network cable, first plug the cable into the network wall jack, and then plug it into the computer. 13 Connect your computer and devices to their electrical outlets, and turn them on. Turning on your computer with the PSWD jumper installed reenables the password feature.
6 Open the computer cover (see page 78). NOTICE: Before touching anything inside your computer, ground yourself by touching an unpainted metal surface, such as the metal at the back of the computer. While you work, periodically touch an unpainted metal surface to dissipate any static electricity that could harm internal components. 7 Locate the battery socket (see page 81). NOTICE: If you pry the battery out of its socket with a blunt object, be careful not to touch the system board with the object.
w w w. d e l l . c o m | s u p p o r t . d e l l . c o m Dell Technical Support Policy (U.S. Only) Technician-assisted technical support requires the cooperation and participation of the customer in the troubleshooting process and provides for restoration of the operating system, software programs, and hardware drivers to the original default configuration as shipped from Dell, as well as the verification of appropriate functionality of the computer and all Dell-installed hardware.
Contacting Dell To contact Dell electronically, you can access the following websites: • www.dell.com • support.dell.com (technical support) • premiersupport.dell.com (technical support for educational, government, healthcare, and medium/large business customers, including Premier, Platinum, and Gold customers) For specific web addresses for your country, find the appropriate country section in the table below. NOTE: Toll-free numbers are for use within the country for which they are listed.
w w w. d e l l . c o m | s u p p o r t . d e l l . c o m Country (City) International Access Code Country Code City Code Australia (Sydney) Department Name or Service Area, Website and E-Mail Address Area Codes, Local Numbers, and Toll-Free Numbers E-mail (Australia): au_tech_support@dell.com International Access Code: 0011 E-mail (New Zealand): nz_tech_support@dell.
Country (City) International Access Code Country Code City Code Bolivia Department Name or Service Area, Website and E-Mail Address General Support Area Codes, Local Numbers, and Toll-Free Numbers toll-free: 800-10-0238 Brazil Website: www.dell.
w w w. d e l l . c o m | s u p p o r t . d e l l . c o m Country (City) International Access Code Country Code City Code Department Name or Service Area, Website and E-Mail Address China (Xiamen) Tech Support website: support.dell.com.cn Country Code: 86 Tech Support E-mail: cn_support@dell.
Country (City) International Access Code Country Code City Code Department Name or Service Area, Website and E-Mail Address Area Codes, Local Numbers, and Toll-Free Numbers Czech Republic (Prague) Website: support.euro.dell.com International Access Code: 00 E-mail: czech_dell@dell.com Country Code: 420 Technical Support 02 2186 27 27 City Code: 2 Customer Care 02 2186 27 11 Fax 02 2186 27 14 TechFax 02 2186 27 28 Switchboard 02 2186 27 11 Denmark (Copenhagen) Website: support.euro.dell.
w w w. d e l l . c o m | s u p p o r t . d e l l . c o m Country (City) International Access Code Country Code City Code Department Name or Service Area, Website and E-Mail Address Finland (Helsinki) Website: support.euro.dell.com International Access Code: 990 E-mail: fin_support@dell.com Country Code: 358 E-mail Support (servers): Nordic_support@dell.
Country (City) International Access Code Country Code City Code Department Name or Service Area, Website and E-Mail Address Germany (Langen) Website: support.euro.dell.com International Access Code: 00 E-mail: tech_support_central_europe@dell.
w w w. d e l l . c o m | s u p p o r t . d e l l . c o m Country (City) International Access Code Country Code City Code Department Name or Service Area, Website and E-Mail Address Area Codes, Local Numbers, and Toll-Free Numbers Hong Kong Website: support.ap.dell.com International Access Code: 001 E-mail: ap_support@dell.
Country (City) International Access Code Country Code City Code Department Name or Service Area, Website and E-Mail Address Area Codes, Local Numbers, and Toll-Free Numbers Italy (Milan) Website: support.euro.dell.com International Access Code: 00 E-mail: support.euro.dell.
w w w. d e l l . c o m | s u p p o r t . d e l l . c o m Country (City) International Access Code Country Code City Code Department Name or Service Area, Website and E-Mail Address Japan (Kawasaki) Website: support.jp.dell.
Country (City) International Access Code Country Code City Code Latin America Department Name or Service Area, Website and E-Mail Address Area Codes, Local Numbers, and Toll-Free Numbers Customer Technical Support (Austin, Texas, U.S.A.) 512 728-4093 Customer Service (Austin, Texas, U.S.A.) 512 728-3619 Fax (Technical Support and Customer Service) (Austin, Texas, U.S.A.) 512 728-3883 Sales (Austin, Texas, U.S.A.) 512 728-4397 SalesFax (Austin, Texas, U.S.A.
w w w. d e l l . c o m | s u p p o r t . d e l l .
Country (City) International Access Code Country Code City Code Department Name or Service Area, Website and E-Mail Address Area Codes, Local Numbers, and Toll-Free Numbers New Zealand E-mail (New Zealand): nz_tech_support@dell.com International Access Code: 00 E-mail (Australia): au_tech_support@dell.com Country Code: 64 Home and Small Business 0800 446 255 Government and Business 0800 444 617 Sales 0800 441 567 Fax Nicaragua General Support Norway (Lysaker) Website: support.euro.dell.
w w w. d e l l . c o m | s u p p o r t . d e l l . c o m Country (City) International Access Code Country Code City Code Department Name or Service Area, Website and E-Mail Address Portugal Website: support.euro.dell.com International Access Code: 00 E-mail: support.euro.dell.
Country (City) International Access Code Country Code City Code Department Name or Service Area, Website and E-Mail Address Area Codes, Local Numbers, and Toll-Free Numbers Spain (Madrid) Website: support.euro.dell.com International Access Code: 00 E-mail: support.euro.dell.
w w w. d e l l . c o m | s u p p o r t . d e l l . c o m Country (City) International Access Code Country Code City Code Department Name or Service Area, Website and E-Mail Address Switzerland (Geneva) Website: support.euro.dell.com International Access Code: 00 E-mail: swisstech@dell.com Country Code: 41 E-mail for French-speaking HSB and Corporate Customers: support.euro.dell.
Country (City) International Access Code Country Code City Code Department Name or Service Area, Website and E-Mail Address Area Codes, Local Numbers, and Toll-Free Numbers U.K. (Bracknell) Website: support.euro.dell.com International Access Code: 00 Customer Care website: support.euro.dell.com/uk/en/ECare/Form/Home.asp Country Code: 44 City Code: 1344 Uruguay E-mail: dell_direct_support@dell.
w w w. d e l l . c o m | s u p p o r t . d e l l . c o m Country (City) International Access Code Country Code City Code Department Name or Service Area, Website and E-Mail Address Area Codes, Local Numbers, and Toll-Free Numbers U.S.A.
Regulatory Notices Electromagnetic Interference (EMI) is any signal or emission, radiated in free space or conducted along power or signal leads, that endangers the functioning of a radio navigation or other safety service or seriously degrades, obstructs, or repeatedly interrupts a licensed radio communications service.
w w w. d e l l . c o m | s u p p o r t . d e l l . c o m NOM Information (Mexico Only) The following information is provided on the device(s) described in this document in compliance with the requirements of the official Mexican standards (NOM): Exporter: Dell Inc. One Dell Way Round Rock, TX 78682 Importer: Dell Computer de México, S.A. de C.V. Paseo de la Reforma 2620 - 11° Piso Col. Lomas Altas 11950 México, D.F. Ship to: Dell Computer de México, S.A. de C.V. Dell Computer de México, S.A. de C.V.
Limited Warranties Dell-branded hardware products purchased in the U.S. or Canada come with either a 90-day, 1-year, 2-year, 3-year, or 4-year limited warranty. To determine which warranty came with your hardware product(s), see your packing slip or invoice. The following sections describe the limited warranties for the U.S., the limited warranties for Canada, the manufacturer guarantee for Latin America and the Caribbean, and the Intel® Pentium® and Celeron® warranty for the U.S. and Canada.
w w w. d e l l . c o m | s u p p o r t . d e l l . c o m SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATION OR EXCLUSION MAY NOT APPLY TO YOU. How long does this limited warranty last? This limited warranty lasts for the time period indicated on your packing slip or invoice, except for the following Dell-branded hardware: • Portable computer batteries carry a 1-year limited warranty. • Projector lamps carry a 90-day limited warranty.
What will Dell do? During the 90 days of the 90-day limited warranty and the first year of all other limited warranties: During the 90 days of the 90-day limited warranty and the first year of all other limited warranties, we will repair any Dell-branded hardware products returned to us that prove to be defective in materials or workmanship. If we are not able to repair the product, we will replace it with a comparable product that is new or refurbished.
w w w. d e l l . c o m | s u p p o r t . d e l l . c o m May I transfer the limited warranty? Limited warranties on systems may be transferred if the current owner transfers ownership of the system and records the transfer with us. The limited warranty on Dell-branded memory may not be transferred. You may record your transfer by going to Dell's website: • If you are an Individual Home Consumer, go to www.dell.com/us/en/dhs/topics/sbtopic_015_ccare.
WE DO NOT ACCEPT LIABILITY BEYOND THE REMEDIES PROVIDED FOR IN THIS WARRANTY STATEMENT OR FOR SPECIAL, INDIRECT, CONSEQUENTIAL, OR INCIDENTAL DAMAGES, INCLUDING, WITHOUT LIMITATION, ANY LIABILTY FOR THIRD PARTY CLAIMS AGAINST YOU FOR DAMAGES, FOR PRODUCTS NOT BEING AVAILABLE FOR USE, OR FOR LOST DATA OR LOST SOFTWARE. OUR LIABILITY WILL BE NO MORE THAN THE AMOUNT YOU PAID FOR THE PRODUCT THAT IS THE SUBJECT OF A CLAIM. THIS IS THE MAXIMUM AMOUNT FOR WHICH WE ARE RESPONSIBLE.
w w w. d e l l . c o m | s u p p o r t . d e l l . c o m What will Dell do? During the 90 days of the 90-day limited warranty and the first year of all other limited warranties: During the 90 days of the 90-day limited warranty and the first year of all other limited warranties, we will repair any Dell-branded hardware products returned to us that prove to be defective in materials or workmanship.
May I transfer the limited warranty? Limited warranties on systems may be transferred if the current owner transfers ownership of the system and records the transfer with us. The limited warranty on Dell-branded memory may not be transferred. You may record your transfer by going to our website: • For Canada-purchased computers (in-country transfers) and to transfer from one customer to another, go to www.dell.ca/ca/en/gen/topics/segtopic_ccare_nav_013_ccare.
w w w. d e l l . c o m | s u p p o r t . d e l l . c o m Exclusions This Guarantee does not apply to defects resulting from: improper or inadequate installation, use, or maintenance; actions or modifications by unauthorized third parties or the end user; accidental or willful damage; or normal wear and tear. Making a Claim Claims must be made in Latin America or the Caribbean by contacting the Dell point of sale within the guarantee period.
Intel® Warranty Statement for Pentium® and Celeron® Processors Only (U.S.
w w w. d e l l . c o m | s u p p o r t . d e l l . c o m Intel Pentium® and Celeron® Processors are backed by a three-year limited warranty. Please refer to the reverse side of this card for complete warranty details. Intel’s Commitment to Quality Intel is committed to producing the highest quality processors available. That’s why we have hundreds of people dedicated to continuously improve our design, manufacturing, and testing technology.
Index A audio.
Index E I e-mail problems, 35 IEEE 1394 problems, 41 error messages diagnostic lights, 54 Internet problems, 35 ESD electrostatic discharge, 11 Internet connection about, 23 options, 23 setting up, 23 Express Service Code, 14 IRQ conflicts, 65 F Files and Settings Transfer Wizard, 20 K floppy drive adding, 96 problems, 33 keyboard problems, 42 front door reattaching, 75 L H lights back of computer, 54 diagnostic, 54 hard drive problems, 35 hardware conflicts, 65 Dell Diagnostics, 58
printer cable, 18 connecting, 18 parallel, 18 problems, 46 setting up, 18 USB, 19 problems battery, 32 blue screen, 39 CD drive, 34 CD-RW drive, 34 computer crashes, 38-39 computer stops responding, 38 conflicts, 65 Dell Diagnostics, 58 diagnostic lights, 54 drives, 33 DVD drive, 35 e-mail, 35 error messages, 37 finding solutions, 30 floppy drive, 33 general, 38 hard drive, 35 hardware, 40 IEEE 1394, 41 Internet, 35 keyboard, 42 modem, 35 monitor hard to read, 50 monitor is blank, 50 network, 44 other, 40 p
Index V video problems, 50 video memory connector, 81 volume adjusting, 48 W warranty, 133 Windows XP Device Driver Rollback, 62 Hardware Troubleshooter, 65 Help and Support Center, 14 help, accessing, 32 Hyper-Threading, 26 Program Compatibility Wizard, 39 reinstalling, 66 scanner, 48 System Restore, 63 wizards Program Compatibility Wizard, 39 146 Index
