Dell Precision™ T5500 Service Manual Working on Your Computer Adding and Replacing Parts Specifications Diagnostics About Memory About Your System Board System Setup Notes, Cautions, and Warnings NOTE: A NOTE indicates important information that helps you make better use of your computer. CAUTION: A CAUTION indicates potential damage to hardware or loss of data if instructions are not followed. WARNING: A WARNING indicates a potential for property damage, personal injury, or death.
About Memory Dell Precision™ T5500 Service Manual Memory Modules Supported Memory Configurations Memory Subsystem Memory Slots Memory Population Rules WARNING: Before working inside your computer, read the safety information that shipped with your computer. For additional safety best practices information, see the Regulatory Compliance Homepage at www.dell.com/regulatory_compliance. Your computer uses 1066 MHz and 1333Mhz DDR3 unbuffered or registered ECC SDRAM memory.
72 DR 8 GB 8 GB 8 GB 8 GB 8 GB 8 GB 8 GB 8 GB 8 GB NOTE: If more than one Quad rank DIMM is installed within a channel (DIMM1 & DIMM4, DIMM2 & DIMM5, DIMM3 & DIMM6) then the maximum DDR3 speed is reduced to 800 MHz. Spreading Quad Rank memory modules across multiple channels is recommended. NOTE: DDR3 DIMMs have 240 pins, the same number as DDR2, and are the same size, but are electrically incompatible and have a different key notch location.
Memory Population Rules Your computer requires DIMMs within a channel to be populated starting with the DIMMs farthest from the processor first. This means the DIMM slots 1, 2 and 3 must be populated before DIMM slots 4, 5 and 6. In addition, when populating a Quad-rank DIMM with a Single- or Dual-rank DIMM in the same channel, the Quad-rank DIMM must be populated farthest from the CPU.
About Your System Board Dell Precision™ T5500 Service Manual System Board Schematic Clearing Forgotten Passwords Clearing CMOS Settings System Board Schematic 1 Main Power Connector (POWER1) 15 Type A USB Port (INT_USB2) 2 SATA Connectors (SATA0-4) 16 CPU Riser 2 (CPU2_RSR2) 3 Password Jumper (PSWD) 17 CPU Riser 1 (CPU_RSR1) 4 Hard Drive Fan Connector (FAN_HDD) 18 >Primary Processor Connector (CPU1) 5 Floppy Drive (DSKT) 19 Power Connector (POWER_CPU1) 6 Front Panel Connector (FRONTPA
Ensure that the computer is off and not in a power management mode. If you cannot shut down the computer using the operating system, press and hold the power button for 4 seconds. NOTE: Ensure that the computer is off and not in a power management mode. If you cannot shut down the computer using the operating system, press and hold the power button for 6 seconds. 7. 8. 9. 10. Disconnect the keyboard and mouse, then disconnect the computer and monitor from their electrical outlets.
System Setup Dell Precision™ T5500 Service Manual POST Keystrokes Boot Menu Entering System Setup System Setup Navigation Keystrokes POST Keystrokes Your computer has several keystroke options available during the POST process at the Dell™ Logo screen. Keystroke Function Description < F2> Enter System Setup Use System Setup to make changes to the user-definable settings.
Exit BIOS —Remain in Setup, Save/Exit, Discard/Exit Change a setting Left- and right-arrow keys Select field to change Cancel a modification Reset defaults or Load Defaults menu option NOTE: Depending on your computer and any installed devices, the items listed in this section may or may not appear.
Diagnostics Dell Precision™ T5500 Service Manual Dell Diagnostics Power Button Light Codes Diagnostic Light Codes Pre-POST Diagnostic Light Patterns POST Diagnostic Light Patterns Beep Codes Dell Diagnostics When to Use the Dell Diagnostics It is recommended that you print these procedures before you begin. NOTE: The Dell Diagnostics software works only on Dell computers. NOTE: The Drivers and Utilities disc is optional and may not ship with your computer.
2. If a problem is encountered during a test, a message appears with an error code and a description of the problem. Write down the error code and problem description and follow the instructions on the screen. 3. If you run a test from the Custom Test or Symptom Tree option, click the applicable tab described in the following table for more information. Tab Function Results Displays the results of the test and any error conditions encountered.
Pb2 1234- Off Off Solid Off Pb3 1234- Off Off Solid Solid Pb4 1234- Off Green Off Off Pb5 1234- Pb6 - Reserved Reserved ACPI S3 Suspend to RAM Windows Standby State. - Reserved Reserved Off Green Off Green - Reserved Reserved 1234- Off Green Green Off - Reserved Reserved Pb7 1234- Off Blink Blink Blink ACPI S0, hand off to BIOS control System on. BIOS not execution. This is the transition state to POST states.
S5 1234- Off Solid Off Solid VID Video Card Video subsystem configuration activity in progress or video subsystem failure. S6 1234- Off Solid Solid Off STO Storage Storage device configuration in progress or storage subsystem failure. S7 1234- Off Solid Solid Solid USB USB USB subsystem configuration activity in progress or USB subsystem failure. S8 1234- Solid Off Off Off MEM Memory Memory subsystem configuration activity is in progress. No memory modules were detected.
2-2-1 1st 64 K RAM chip or data line failure - bit 4 4-2-4 Unexpected interrupt in Protected Mode 2-2-2 1st 64 K RAM chip or data line failure - bit 5 4-3-1 RAM test in progress or failure above address 0FFFFh 2-2-3 1st 64 K RAM chip or data line failure - bit 6 4-3-2 No memory in Bank 0 2-2-4 1st 64 K RAM chip or data line failure - bit 7 4-3-3 Interval Timer Channel 2 test in progress or failure 2-3-1 1st 64 K RAM chip or data line failure - bit 8 4-3-4 Time-Of-Day Clock test in progres
Adding and Replacing Parts Dell Precision™ T5500 Service Manual Cover I/O Data Cable Battery Chassis Intrusion Switch Drives Bezel Front Bezel Hard Drive Tray Hard Drive Front Fan Assembly Floppy Drive Memory Card Reader Optical Drive Memory Expansion Cards Dual Processor Riser (Optional) Heat Sink and Processor System Board Power Supply
Specifications Dell Precision™ T5500/T5500n Service Manual Processors Drives System Information Connectors Memory Controls and Lights Video Power Audio Physical Expansion Bus Environmental NOTE: Offerings may vary by region. For more information regarding the configuration of your Tablet-PC, click Start (or Start in Windows XP)® Help and Support, and then select the option to view information about your Tablet-PC.
Drives Externally accessible One 3.5-inch drive bay (FlexBay) Two 5.25-inch drive bays Internally accessible Two 3.5-inch SATA drive bays Available devices Up to two of the following 5.25-inch devices: SATA DVD-ROM/CD-RW Combo, DVD +/- RW Blu-ray™drive, HD/DVD Combo Blu-ray drive One 3.5-inch USB media card reader internal 1.44 MB 3.5 inch drive external USB 3.5 inch drive internal USB Flash Reader Up to four 3.5 inch SATA or SAS hard drives (hard drives may be placed in 5.
Network activity light (on integrated network adapter) Yellow blinking light Power DC power supply: Wattage 875 W Voltage 100 Coin-cell battery 240 VAC, 50 60 Hz, 12.0 A 3V CR2032 lithium coin cell Physical Height 44.80 cm (17.60 inches) Width 17.25 cm (6.80 inches) Depth 46.83 cm (18.40 inches) Weight 17.
Battery Dell Precision™ T5500 Service Manual WARNING: Before working inside your computer, read the safety information that shipped with your computer. For additional safety best practices information, see the Regulatory Compliance Homepage at www.dell.com/regulatory_compliance. Removing the Battery 1. 2. Follow the procedures in Before Working Inside Your Computer. Remove the computer cover. 4. Use a small screw driver or a scribe to press down the coin-cell release tab.
5. Remove the coin-cell from the computer.
Cover Dell Precision™ T5500 Service Manual WARNING: Before working inside your computer, read the safety information that shipped with your computer. For additional safety best practices information, see the Regulatory Compliance Homepage at www.dell.com/regulatory_compliance. Removing the Cover 1. Follow the procedures in Before Working Inside Your Computer. 2. Slide the cover release latch toward the back of the computer. 3. Draw the cover away from the computer.
4. Remove the cover from the computer.
Hard-drive Bezel Dell Precision™ T5500 Service Manual WARNING: Before working inside your computer, read the safety information that shipped with your computer. For additional safety best practices information, see the Regulatory Compliance Homepage at www.dell.com/regulatory_compliance. Removing the Hard-drive Bezel 1. 2. Follow the procedures in Before Working Inside Your Computer. Remove the computer cover. 3.
4. Remove the hard drive bezel.
Front Bezel Dell Precision™ T5500 Service Manual WARNING: Before working inside your computer, read the safety information that shipped with your computer. For additional safety best practices information, see the Regulatory Compliance Homepage at www.dell.com/regulatory_compliance. Removing the Front Bezel 1. 2. Follow the procedures in Before Working Inside Your Computer. Remove the computer cover. 3. Pull up on the front bezel release tab.
4. Slide the front bezel toward the top of the computer. 5. Remove the front bezel from the computer.
Front Fan Assembly Dell Precision™ T5500 Service Manual WARNING: Before working inside your computer, read the safety information that shipped with your computer. For additional safety best practices information, see the Regulatory Compliance Homepage at www.dell.com/regulatory_compliance. Removing the Front Fan Assembly 1. 2. 3. 4. Follow the procedures in Before Working Inside Your Computer. Remove the computer cover. Open the hard drive tray. Remove the memory shroud. 5.
6. Remove the screw that secures the front fan assembly. 7.
Floppy Drive Dell Precision™ T5500 Service Manual WARNING: Before working inside your computer, read the safety information that shipped with your computer. For additional safety best practices information, see the Regulatory Compliance Homepage at www.dell.com/regulatory_compliance. Removing the Floppy Drive 1. 2. 3. 4. 5. 6. 7. Follow the procedures in Before Working Inside Your Computer. Remove the computer cover. Remove the front bezel. Remove the drives bezel.
Hard Drives Dell Precision™ T5500 Service Manual WARNING: Before working inside your computer, read the safety information that shipped with your computer. For additional safety best practices information, see the Regulatory Compliance Homepage at www.dell.com/regulatory_compliance. Removing the Hard Drives 1. 2. Follow the procedures in Before Working Inside Your Computer. Remove the computer cover. 3. Disconnect the power cable from the first hard drive.
4. Disconnect the power cable from the first hard drive. 5. Disconnect the data cable from the first hard drive.
6. Lift the two blue hard drive release tabs. 7. Remove the first hard drive assembly from the computer. Repeat these steps for any other installed hard drives.
Hard Drive Tray Dell Precision™ T5500 Service Manual WARNING: Before working inside your computer, read the safety information that shipped with your computer. For additional safety best practices information, see the Regulatory Compliance Homepage at www.dell.com/regulatory_compliance. Lifting the Hard Drive Tray 1. 2. Follow the procedures in Before Working Inside Your Computer. Remove the computer cover. . 3. Press the hard drive release lever toward the bottom of the computer.
4. Lift and rotate the hard drive tray toward the bottom of the computer.
Chassis Intrusion Switch Dell Precision™ T5500 Service Manual WARNING: Before working inside your computer, read the safety information that shipped with your computer. For additional safety best practices information, see the Regulatory Compliance Homepage at www.dell.com/regulatory_compliance. Removing the Chassis Intrusion Switch 1. 2. Follow the procedures in Before Working Inside Your Computer. Remove the computer cover. 3. Lift up the expansion card retention arm.
4. Disconnect the intrusion switch cable from the system board. 5. Slide the intrusion switch toward the center of the computer.
6. Remove the intrusion switch from the computer.
I/O Data Cable Dell Precision™ T5500 Service Manual WARNING: Before working inside your computer, read the safety information that shipped with your computer. For additional safety best practices information, see the Regulatory Compliance Homepage at www.dell.com/regulatory_compliance. Removing the I/O Data Cable 1. 2. 3. 4. 5. 6. Follow the procedures in Before Working Inside Your Computer. Remove the computer cover. Raise the hard drive tray. Remove the memory module shroud.
Memory and Memory Shroud Dell Precision™ T5500 Service Manual WARNING: Before working inside your computer, read the safety information that shipped with your computer. For additional safety best practices information, see the Regulatory Compliance Homepage at www.dell.com/regulatory_compliance. Your computer features an optional dual-processor riser to accommodate dual processor and expanded memory options (see Dual Processor Riser (Optional)).
5. Using your thumbs, gently push down on the memory module retention clips to release the module from the connector on the system board. 6. Lift the first memory module straight up and out of the computer, and repeat for any remaining memory modules.
Memory Card Reader Dell Precision™ T5500 Service Manual WARNING: Before working inside your computer, read the safety information that shipped with your computer. For additional safety best practices information, see the Regulatory Compliance Homepage at www.dell.com/regulatory_compliance. Removing the Memory Card Reader 1. 2. 3. 4. 5. 6. 7. Follow the procedures in Before Working Inside Your Computer. Remove the computer cover. Remove the front bezel. Remove the drives bezel.
Optical Drive Dell Precision™ T5500 Service Manual WARNING: Before working inside your computer, read the safety information that shipped with your computer. For additional safety best practices information, see the Regulatory Compliance Homepage at www.dell.com/regulatory_compliance. Removing the Optical Drive 1. 2. Follow the procedures in Before Working Inside Your Computer. Remove the computer cover. 3. Disconnect the power cable from the back of the optical drive.
4. Disconnect the data cable from the back of the optical drive. 5. Press down on the sliding-plate lever and hold.
6. Slide the optical drive out of the front of the chassis, and remove from the computer.
5.
Heat Sink and Processor Dell Precision™ T5500 Service Manual WARNING: Before working inside your computer, read the safety information that shipped with your computer. For additional safety best practices information, see the Regulatory Compliance Homepage at www.dell.com/regulatory_compliance. Removing the Heat Sink and Processor 1. 2. 3. Follow the procedures in Before Working Inside Your Computer. Remove the computer cover. Open the hard drive tray. 4.
5. Lift the heat sink straight up and remove the heat sink from the computer. 6. Press down and out on the processor release lever to release the processor.
7. Lift the processor cover. 8. Lift the processor straight up and remove it from the computer.
Dual Processor Riser (Optional) Dell Precision™ T5500 Service Manual WARNING: Before working inside your computer, read the safety information that shipped with your computer. For additional safety best practices information, see the Regulatory Compliance Homepage at www.dell.com/regulatory_compliance. Removing the Optional Dual Processor Riser 1. 2. Follow the procedures in Before Working Inside Your Computer. Remove the computer cover. 3. Pull down on the dual processor riser release lever.
4. Carefully slide the dual processor riser halfway out. 5. Disconnect the power cable from the dual processor board.
6. Remove the dual processor riser completely from the computer. 7. Disconnect the dual processor fan cable from the dual processor board.
8. While pressing on the blue release tab, remove the dual processor fan assembly from the dual processor assembly. 9. Gently press down on the memory module release tabs to release the first dual processor memory module from the connector.
10. Remove the first memory module from the dual processor board, and repeat with any remaining memory modules. 11. Disconnect the dual processor heat sink fan cable from the dual processor board.
12. Loosen the four captive screws on the dual processor heat sink/fan assembly. 13. Remove the dual processor heat sink fan assembly from the dual processor riser board.
14. Release the dual processor cover by pressing down and out on the release arm. 15. Open the dual processor cover.
16. Remove the dual processor from the dual processor board.
Power Supply Dell Precision™ T5500 Service Manual WARNING: Before working inside your computer, read the safety information that shipped with your computer. For additional safety best practices information, see the Regulatory Compliance Homepage at www.dell.com/regulatory_compliance. Removing the Power Supply 1. 2. Follow the procedures in Before Working Inside Your Computer. Remove the computer cover. 3. Remove the four screws securing the power supply on the outside of the computer.
4. Rotate the expansion card retention arm toward the outside of the computer. 5. Disconnect the power supply cable from the power supply.
6. Push down and hold the power supply release clip (1), then slide the power supply toward the center of the computer (2). 7. Remove the power supply from the system at an angle.
System Board Dell Precision™ T5500 Service Manual WARNING: Before working inside your computer, read the safety information that shipped with your computer. For additional safety best practices information, see the Regulatory Compliance Homepage at www.dell.com/regulatory_compliance. Removing the System Board 1. 2. 3. 4. 5. 6. 7. Follow the procedures in Before Working Inside Your Computer. Remove the computer cover. Lift the hard drive tray. Remove the memory shroud. Remove the front fan assembly.
10. Disconnect the intrusion switch cable from the system board. 11. Disconnect the I/O data cable from the system board.
12. Disconnect the hard drive and optical drive data cables from the system board. 13. Disconnect the power supply cable from the system board.
14. Disconnect the power supply data cable from the system board. 15. Remove the three screws that secure the dual processor riser to the system board.
16. Remove the dual processor riser. 17. Remove the eight screws that secure the system board to the computer chassis.
18. Disconnect the optical drive data cable. 19. Remove the system board.
Expansion Cards Dell Precision™ T5500 Service Manual WARNING: Before working inside your computer, read the safety information that shipped with your computer. For additional safety best practices information, see the Regulatory Compliance Homepage at www.dell.com/regulatory_compliance. Removing an Expansion Card 1. 2. Follow the procedures in Before Working Inside Your Computer. Remove the computer cover. 3. Squeeze the release tabs, then lift the expansion card retention arm away from the computer.
4. Pull back the expansion card retention clip. 4. Remove the expansion card from the computer.
Working on Your Computer Dell Precision™ T5500 Service Manual Before Working Inside Your Computer Recommended Tools Turning Off Your Computer After Working Inside Your Computer Before Working Inside Your Computer Use the following safety guidelines to help protect your computer from potential damage and to help to ensure your personal safety.
The computer turns off after the operating system shutdown process is complete. 2. Ensure that the computer and all attached devices are turned off. If your computer and attached devices did not automatically turn off when you shut down your operating system, press and hold the power button for about 6 seconds to turn them off. After Working Inside Your Computer After you complete any replacement procedure, ensure you connect any external devices, cards, and cables before turning on your computer. 1. 2.