7H905.book Page 1 Wednesday, January 23, 2008 3:13 PM Dell™ PowerConnect™ 2016 and 2024 Systems User’s Guide w w w. d e l l . c o m | s u p p o r t . d e l l .
7H905.book Page 2 Wednesday, January 23, 2008 3:13 PM Notes, Notices, and Cautions NOTE: A NOTE indicates important information that helps you make better use of your computer. NOTICE: A NOTICE indicates either potential damage to hardware or loss of data and tells you how to avoid the problem. CAUTION: A CAUTION indicates a potential for property damage, personal injury, or death. ____________________ Information in this document is subject to change without notice. © 2001–2002 Dell Computer Corporation.
7H905.book Page 3 Wednesday, January 23, 2008 3:13 PM Contents 1 Caution: Safety Instructions General . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 . . . . . . . . . . . . . . . . . . . . 7 . . 9 . . . . . . . . . . . . 9 Rack Mounting of Systems Modems, Telecommunications, or Local Area Network Options Protecting Against Electrostatic Discharge 2 Overview Package Contents . . . . . . . . . . . . . . . . . . . . . . . . . 12 Front Panel Indicators . . . . . . . . . . . . . .
7H905.book Page 4 Wednesday, January 23, 2008 3:13 PM Before You Call . . . . . . . . . . . . . . . . . . . . . . . . 23 Contacting Dell . . . . . . . . . . . . . . . . . . . . . . . . 24 Regulatory Notices . . . . . . . . . . . . . . . . . . . . . . . . 40 . . . . . . . . . . . . . . . . . . 40 FCC Notices (U.S. Only) . . . . . . . . . . . . . . . . . . . . 41 IC Notice (Canada Only) . . . . . . . . . . . . . . . . . . . . 41 . . . . . . . . . . . . . . . . . . 42 . . . . . . . . . . .
7H905.book Page 5 Wednesday, January 23, 2008 3:13 PM Caution: Safety Instructions Use the following safety guidelines to ensure your own personal safety and to help protect your system from potential damage. General • Observe and follow service markings. Do not service any product except as explained in your system documentation. Opening or removing covers that are marked with the triangular symbol with a lightning bolt may expose you to electrical shock.
7H905.book Page 6 Wednesday, January 23, 2008 3:13 PM w w w. d e l l . c o m | s u p p o r t . d e l l . c o m Caution: Safety Instructions • Use only approved power cable(s). If you have not been provided with a power cable for your system or for any AC-powered option intended for your system, purchase a power cable that is approved for use in your country. The power cable must be rated for the product and for the voltage and current marked on the product's electrical ratings label.
H905.book Page 7 Wednesday, January 23, 2008 3:13 PM Caution: Safety Instructions Systems are considered to be components in a rack. Thus, "component" refers to any system as well as to various peripherals or supporting hardware. CAUTION: Installing systems in a rack without the front and side stabilizers installed could cause the rack to tip over, potentially resulting in bodily injury under certain circumstances. Therefore, always install the stabilizers before installing components in the rack.
7H905.book Page 8 Wednesday, January 23, 2008 3:13 PM w w w. d e l l . c o m | s u p p o r t . d e l l . c o m Caution: Safety Instructions • Do not step on or stand on any component when servicing other components in a rack. CAUTION: A qualified electrician must perform all connections to DC power and to safety grounds. All electrical wiring must comply with applicable local or national codes and practices.
7H905.book Page 9 Wednesday, January 23, 2008 3:13 PM Caution: Safety Instructions • When unpacking a static-sensitive component from its shipping carton, do not remove the component from the antistatic packing material until you are ready to install the component in your system. Just before unwrapping the antistatic packaging, be sure to discharge static electricity from your body. • When transporting a sensitive component, first place it in an antistatic container or packaging.
w w w. d e l l . c o m | s u p p o r t . d e l l . c o m 7H905.
7H905.
w w w. d e l l . c o m | s u p p o r t . d e l l . c o m 7H905.book Page 12 Wednesday, January 23, 2008 3:13 PM The PowerConnect 2016 and 2024 switches provide 16 and 24 10/100-Mbps ports respectively. With complete switching features like auto-sensing of line speed and auto-negotiation of duplex mode, the switches offer smooth network migrations and easy upgrades to network capacity. These switches have the following features: • Complies with IEEE 802.3 Type 10Base-T and IEEE 802.
7H905.book Page 13 Wednesday, January 23, 2008 3:13 PM Front Panel Indicators The LEDs on the front panel display the following information: • Status of the power supply • Connection speed of either 10-Mbps or 100-Mbps • Data activity on the segment • Full- or half-duplex operation mode PowerConnect 2024 Power LED • Green — The unit is on and ready for use. • Off — The unit is off. Link/Activity (LNK/ACT) LED • Green — 10-Mbps link pulses are detected.
7H905.book Page 14 Wednesday, January 23, 2008 3:13 PM w w w. d e l l . c o m | s u p p o r t . d e l l . c o m Fdx/Col LED • Orange — The port is operating at full-duplex mode. • Off — No link established or the port is operating at half-duplex mode. PowerConnect 2016 Power LED • Green — The unit is on and ready for use • Off — The unit is off. 100M LED • Green — The port is operating at 100-Mbps. • Off — The port is operating at 10-Mbps.
7H905.book Page 15 Wednesday, January 23, 2008 3:13 PM RJ-45 10/100-Mbps Switch Ports There are either 16 or 24 RJ-45 connectors on the front panel of the switch. The switches provide 10/100-Mbps switching ports that can sense the 10/100M speed and negotiate full or half-duplex mode automatically. These switching ports allow users to connect the switches to 10Base-T and 100Base-TX devices. Cascading to a Switch or Hub Each port supports Auto MDI & MDI-X functionality.
7H905.book Page 16 Wednesday, January 23, 2008 3:13 PM w w w. d e l l . c o m | s u p p o r t . d e l l . c o m Installing on a Flat Surface The switch can be installed on any appropriate level surface that can safely support the weight of the hubs and their attached cables. There must be adequate space around the switch for ventilation and access cable connectors. To install the switch on a flat surface, complete the following steps: 1 Set the switch on the flat surface and check for proper ventilation.
7H905.book Page 17 Wednesday, January 23, 2008 3:13 PM Technical Information Network Protocol and Standards Compatibility IEEE 802.3 CSMA/CD (ISO/IEC 8802-3) IEEE 802.3 10Base-T (ISO/IEC 8802-3) IEEE 802.3u 100Base-TX (ISO/IEC 8802-3) IEEE 802.3x Flow Control (ISO/IEC 8802-3) Interface RJ-45 Connector Power Supply 100-240VAC/50-60 Hz universal input Physical Dimensions 24 port 341 x 230.5 x 43.2 mm (W x D x H) 13.43x9.07x1.70 inch 16 port 266 x 162 x 44 mm (W x D x H) 10.5 x 6.38 x 1.
w w w. d e l l . c o m | s u p p o r t . d e l l . c o m 7H905.
7H905.book Page 19 Wednesday, January 23, 2008 3:13 PM SECTION 2 Help and Regulator y Notices Getting Help Regulatory Notices w w w. d e l l . c o m | s u p p o r t . d e l l .
7H905.book Page 20 Wednesday, January 23, 2008 3:13 PM w w w. d e l l . c o m | s u p p o r t . d e l l . c o m Getting Help Technical Assistance If you need help with a technical problem, Dell is ready to assist you. CAUTION: If you need to remove the computer covers, first disconnect the computer power and modem cables from all electrical outlets. 1 Make a copy of the Diagnostics Checklist and fill it out. 2 Use Dell's extensive suite of online services available at Dell Support (support.dell.
7H905.book Page 21 Wednesday, January 23, 2008 3:13 PM You can contact Dell electronically using the following addresses: • World Wide Web www.dell.com/ www.dell.com/ap/ (for Asian/Pacific countries only) www.euro.dell.com (for Europe only) www.dell.com/la/ (for Latin American countries) • Anonymous file transfer protocol (FTP) ftp.dell.com/ Log in as user: anonymous, and use your e-mail address as your password. • Electronic Support Service mobile_support@us.dell.com support@us.dell.
7H905.book Page 22 Wednesday, January 23, 2008 3:13 PM w w w. d e l l . c o m | s u p p o r t . d e l l . c o m Automated Order-Status Service To check on the status of any Dell products that you have ordered, you can go to support.dell.com, or you can call the automated order-status service. A recording prompts you for the information needed to locate and report on your order. For the telephone number to call, see the contact numbers for your region.
7H905.book Page 23 Wednesday, January 23, 2008 3:13 PM 3 Include a copy of the Diagnostics Checklist indicating the tests you have run and any error messages reported by the Dell Diagnostics. 4 Include any accessories that belong with the item(s) being returned (power cables, software floppy disks, guides, and so on) if the return is for credit. 5 Pack the equipment to be returned in the original (or equivalent) packing materials. You are responsible for paying shipping expenses.
w w w. d e l l . c o m | s u p p o r t . d e l l . c o m 7H905.
7H905.book Page 25 Wednesday, January 23, 2008 3:13 PM NOTE: Toll-free numbers are for use within the country for which they are listed. When you need to contact Dell, use the electronic addresses, telephone numbers, and codes provided in the following table. If you need assistance in determining which codes to use, contact a local or an international operator.
w w w. d e l l . c o m | s u p p o r t . d e l l . c o m 7H905.book Page 26 Wednesday, January 23, 2008 3:13 PM Country (City) International Access Code Country Code City Code Department Name or Service Area, Website and E-Mail Address Area Codes, Local Numbers, and Toll-Free Numbers Austria (Vienna) Website: support.euro.dell.com International Access Code: 900 E-mail: tech_support_central_europe@dell.
7H905.
w w w. d e l l . c o m | s u p p o r t . d e l l . c o m 7H905.book Page 28 Wednesday, January 23, 2008 3:13 PM Country (City) International Access Code Country Code City Code Department Name or Service Area, Website and E-Mail Address China (Xiamen) Tech Support website: support.ap.dell.com/china Country Code: 86 Tech Support E-mail: cn_support@dell.
7H905.book Page 29 Wednesday, January 23, 2008 3:13 PM Country (City) International Access Code Country Code City Code Department Name or Service Area, Website and E-Mail Address Denmark (Copenhagen) Website: support.euro.dell.com International Access Code: 00 E-mail Support (portable computers): den_nbk_support@dell.com Country Code: 45 Area Codes, Local Numbers, and Toll-Free Numbers E-mail Support (desktop computers): den_support@dell.com E-mail Support (servers): Nordic_server_support@dell.
w w w. d e l l . c o m | s u p p o r t . d e l l . c o m 7H905.book Page 30 Wednesday, January 23, 2008 3:13 PM Country (City) International Access Code Country Code City Code Department Name or Service Area, Website and E-Mail Address Area Codes, Local Numbers, and Toll-Free Numbers France (Paris) (Montpellier) Website: support.euro.dell.com International Access Code: 00 E-mail: support.euro.dell.
7H905.
w w w. d e l l . c o m | s u p p o r t . d e l l . c o m 7H905.book Page 32 Wednesday, January 23, 2008 3:13 PM Country (City) International Access Code Country Code City Code Department Name or Service Area, Website and E-Mail Address Area Codes, Local Numbers, and Toll-Free Numbers Italy (Milan) Website: support.euro.dell.com International Access Code: 00 E-mail: support.euro.dell.
7H905.book Page 33 Wednesday, January 23, 2008 3:13 PM Country (City) International Access Code Country Code City Code Department Name or Service Area, Website and E-Mail Address Japan (Kawasaki) Website: support.jp.dell.
w w w. d e l l . c o m | s u p p o r t . d e l l . c o m 7H905.book Page 34 Wednesday, January 23, 2008 3:13 PM Country (City) International Access Code Country Code City Code Latin America Department Name or Service Area, Website and E-Mail Address Area Codes, Local Numbers, and Toll-Free Numbers Customer Technical Support (Austin, Texas, U.S.A.) 512 728-4093 Customer Service (Austin, Texas, U.S.A.) 512 728-3619 Fax (Technical Support and Customer Service) (Austin, Texas, U.S.A.
7H905.
w w w. d e l l . c o m | s u p p o r t . d e l l . c o m 7H905.book Page 36 Wednesday, January 23, 2008 3:13 PM Country (City) International Access Code Country Code City Code Department Name or Service Area, Website and E-Mail Address Norway (Lysaker) Website: support.euro.dell.com International Access Code: 00 E-mail Support (portable computers): Country Code: 47 nor_nbk_support@dell.com Area Codes, Local Numbers, and Toll-Free Numbers E-mail Support (desktop computers): nor_support@dell.
7H905.book Page 37 Wednesday, January 23, 2008 3:13 PM Country (City) International Access Code Country Code City Code Department Name or Service Area, Website and E-Mail Address Area Codes, Local Numbers, and Toll-Free Numbers Puerto Rico General Support 1-800-805-7545 St. Kitts and Nevis General Support toll-free: 1-877-441-4731 St. Lucia General Support 1-800-882-1521 St.
w w w. d e l l . c o m | s u p p o r t . d e l l . c o m 7H905.book Page 38 Wednesday, January 23, 2008 3:13 PM Country (City) International Access Code Country Code City Code Department Name or Service Area, Website and E-Mail Address Sweden (Upplands Vasby) Website: support.euro.dell.com International Access Code: 00 E-mail: swe_support@dell.com Country Code: 46 E-mail Support for Latitude and Inspiron: Swe-nbk_kats@dell.
7H905.book Page 39 Wednesday, January 23, 2008 3:13 PM Country (City) International Access Code Country Code City Code Department Name or Service Area, Website and E-Mail Address Area Codes, Local Numbers, and Toll-Free Numbers Thailand Technical Support toll-free: 0880 060 07 International Access Code: 001 Customer Service (Penang, Malaysia) Country Code: 66 Sales Trinidad/Tobago General Support 1-800-805-8035 Turks and Caicos Islands General Support toll-free: 1-866-540-3355 U.K.
w w w. d e l l . c o m | s u p p o r t . d e l l . c o m 7H905.book Page 40 Wednesday, January 23, 2008 3:13 PM Country (City) International Access Code Country Code City Code Department Name or Service Area, Website and E-Mail Address Area Codes, Local Numbers, and Toll-Free Numbers U.S.A.
7H905.book Page 41 Wednesday, January 23, 2008 3:13 PM Country (City) International Access Code Country Code City Code Department Name or Service Area, Website and E-Mail Address Area Codes, Local Numbers, and Toll-Free Numbers U.S. Virgin Islands General Support 1-877-673-3355 Venezuela General Support 8001-3605 Regulatory Notices FCC Compliance Statement This equipment generates and uses radio frequency energy.
7H905.book Page 42 Wednesday, January 23, 2008 3:13 PM w w w. d e l l . c o m | s u p p o r t . d e l l . c o m CAUTION: Do not use a RJ-11 (telephone) cable to connect your network equipment. FCC Notices (U.S. Only) Class A This equipment has been tested and found to comply with the limits for a Class A digital device pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment.
7H905.book Page 43 Wednesday, January 23, 2008 3:13 PM This Class B (or Class A, if so indicated on the registration label) digital apparatus meets the requirements of the Canadian InterferenceCausing Equipment Regulations. Cet appareil numérique de la Classe B (ou Classe A, si ainsi indiqué sur l’étiquette d’enregistration) respecte toutes les exigences du Reglement sur le Materiel Brouilleur du Canada.
7H905.book Page 44 Wednesday, January 23, 2008 3:13 PM w w w. d e l l . c o m | s u p p o r t . d e l l . c o m Set 2: For –48-VDC powered systems • EN 55022 — "Information Technology Equipment — Radio Disturbance Characteristics — Limits and Methods of Measurement." • EN 50082-1 — "Electromagnetic Compatibility - Generic Immunity Standard - Part 1: Residential, Commercial and Light Industry." • EN 50082-2 — "Electromagnetic Compatibility - Generic Immunity Standard - Part 2: Industrial Environment.
7H905.book Page 45 Wednesday, January 23, 2008 3:13 PM VCCI Class A ITE Regulatory Mark If the regulatory label includes the following marking, your computer is a Class A product: VCCI NOM Information (Mexico Only) The following information is provided on the device(s) described in this document in compliance with the requirements of the official Mexican standards (NOM): Exporter: Dell Computer Corporation One Dell Way Round Rock, TX 78682 Importer: Dell Computer de México, S.A. de C.V.
w w w. d e l l . c o m | s u p p o r t . d e l l . c o m 7H905.
