Owner's Manual

Help and Warranties 37
This limited warranty does not cover any items that are in one or more of
the following categories: software; external devices (except as specifically
noted); accessories or parts added to a Dell system after the system is
shipped from Dell; accessories or parts added to a Dell system through
Dell’s system integration department; accessories or parts that are not
installed in the Dell factory; or Dell Software and Peripherals products.
Monitors, keyboards, and mice that are Dell-branded or that are included
on Dell’s standard price list are covered under this limited warranty; all
other monitors, keyboards, and mice (including those sold through the Dell
Software and Peripherals program) are not covered.
Dell will repair or replace products covered under this limited warranty that
are returned to Dell’s facility. To request warranty service, you must contact
Dell’s Customer Technical Support within the warranty period. See "Dell
Contact Numbers" to find the appropriate contact information for
obtaining customer assistance. If warranty service is required, Dell will issue
a Return Material Authorization Number. You must ship the products back
to Dell in their original or equivalent packaging, prepay shipping charges,
and insure the shipment or accept the risk of loss or damage during
shipment. Dell will ship the repaired or replacement products to you
(freight prepaid) if you use an address in Canada, where applicable.
Shipments to other locations will be made freight collect.
NOTE: Before you ship the product(s) to Dell, back up the data on the hard drive(s)
and any other storage device(s) in the product(s). Remove any removable media, such
as floppy disks, CDs, or PC Cards. Dell does not accept liability for lost data or
software.
Dell owns all parts removed from repaired products. Dell uses new and
reconditioned parts made by various manufacturers in performing warranty
repairs and building replacement products. If Dell repairs or replaces a
product, its warranty term is not extended.