User's Manual

and SSL server certificates that have been issued by an untrusted or unknown root certificate authority, will cause
iOS device provisioning to fail with the message “The server certificate for … is invalid”.
5. The Validate Certificate drop-down list is used to specify whether the SSL server’s certificate should be
validated as trusted. When this option is set to Yes, validate this web server’s certificate
(recommended), a certificate validation failure on the client device will cause device provisioning to fail.
This is the default option.
You should change this option to No, do not validate this web server’s certificate only during testing,
or if you are waiting for a commercial SSL certificate.
6. To display your enterprise’s logo, select an image from the list in the Logo Image field. Go to
Administration > Content Manager to upload new images to use as the logo.
The native size of the logo used in the QuickConnect client is 188 pixels wide, 53 pixels high. You may use an
image of a different size and it will be scaled to fit, but for the best quality results it is recommended that
you provide an image that is already the correct size.
7. The Wizard Title text field may be used to specify the text displayed to users when they launch the
QuickConnect app to provision their device.
8. If provided, the Password Recovery URL and Helpdesk URL fields may be used to provide additional
resources to users who encounter trouble in provisioning their devices.
Ensure that users in the provisioning role can access these URLs.
9. When your entries are complete in this tab, click Save Changes. You can click Previous to return to the
previous tab.
About the Self-Service Portal
The Self-Service Portal allows users to manage their onboarded BYOD devices without requiring IT
intervention.
Figure 20 Self-Service Portal
The Self-Service Portal list displays Onboard devices. Select the type from the Device Type drop-down list in
the filter area. Information shown for each device includes the device's name, owner's name, device type, the
device's network access status, and the device ID (MAC address).
t
Log in as the local user in the Self-Service portal to view the list of devices. For more information on configuring the
local user credentials, see the section, Adding and Modifying Local Users in the latest W-ClearPass Policy Manager
User Guide.
Users can perform the following operations:
l View, enable, disable, or delete a device.
l Revoke a device's client certificate.
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