User's Manual

Dell Networking W-ClearPass Guest 6.4 | User Guide W-ClearPass Guest Overview | 19
Chapter 2
W-ClearPass Guest Overview
This chapter explains the terms, concepts, processes, and equipment involved in managing visitor access to a
network, and helps you understand how Dell Networking W-ClearPass Guest can be successfully integrated
into your network infrastructure. It is intended for network architects, IT administrators, and security
consultants who are planning to deploy visitor access, or who are in the early stages of deploying a visitor
access solution.
This chapter includes the following sections:
l "About Dell Networking W-ClearPass Guest" on page 19
l "Visitor Access Scenarios" on page 20
l "Reference Network Diagram" on page 21
l "Key Interactions" on page 22
l "AAA Framework" on page 23
l "Key Features" on page 24
l "Visitor Management Terminology" on page 25
l "W-ClearPass Guest Deployment Process" on page 26
l "AirGroup Deployment Process" on page 28
l "Documentation and User Assistance" on page 29
l "Use of Cookies" on page 30
About Dell Networking W-ClearPass Guest
Dell Networking W-ClearPass Guest provides a simple and personalized user interface through which
operational staff can quickly and securely manage visitor network access. It gives your non-technical staff
controlled access to a dedicated visitor management user database. Through a customizable Web portal, your
staff can easily create an account, reset a password, or set an expiry time for visitors. Access permissions to W-
ClearPass Guest functions are controlled through an operator profile that can be integrated with an LDAP
server or Active Directory login.
Visitors can be registered at reception and provisioned with an individual guest account that defines their
visitor profile and the duration of their visit. The visitor can be given a printed customized receipt with account
details, or the receipt can be delivered wirelessly using the integrated SMS services. Companies are also able to
pre-generate custom scratch cards, each with a defined network access time, which can then be handed out in
a corporate environment or sold in public access scenarios.
You can use the customization features to define settings that allow your visitors to self-provision their own
guest accounts. Visitors register through a branded and customized Web portal, ensuring a streamlined and
professional experience. Surveys can also be presented during the self-registration process and the data stored
for later analysis and reporting, providing additional insight to your visitors and their network usage.
W-ClearPass Guest integrates with all leading wireless and NAC solutions through a flexible definition point, W-
ClearPass Policy Manager. This ensures that IT administrators have a standard integration with the network
security framework, but gives operational staff the user interface they require.