User's Manual

The default user interface for the self-service portal is shown below:
Clicking the I’ve forgotten my password link displays a form where the user password may be reset:
Entering a valid username will reset the password for that user account, and will then display the receipt page
showing the new password and a login option (if NAS login has been enabled).
This feature allows the password to be reset for any guest account on the system, which may pose a security
risk. It is strongly recommended that when this feature of the self-service portal is enabled, guest registrations
should also store a secret question/secret answer field.
To enable a more secure password reset operation, first enable the secret_question and secret_answer
fields to the registration form. The default appearance of these fields is shown below:
Next, enable the Required Field option in the Self-Service Portal properties. Setting this to (Secret Question)
will ask the guest the secret_question and will only permit the password to be reset if the guest supplies the
correct secret_answer value.
Dell Networking W-ClearPass Guest 6.4 | User Guide Configuration | 259