User's Manual

30 | W-ClearPass Guest Overview Dell Networking W-ClearPass Guest 6.4 | User Guide
application without further assistance or training.
Quick Help
In list views, click the Quick Help tab located at the top left of the list to display additional information
about the list you are viewing and the actions that are available within the list.
On some forms and views, the Quick Help icon may also be used to provide additional detail about a field.
If You Need More Assistance
If you encounter a problem using W-ClearPass Guest, your first step should be to consult the appropriate
section in this User Guide.
If you cannot find an answer here, the next step is to contact your reseller. The reseller can usually provide you
with the answer or obtain a solution to your problem.
If you still need information, you can refer to the Contact Support command available under Support
Services in the user interface, or see "Contacting Support" on page 18.
Use of Cookies
Cookies are small text files that are placed on a user’s computer by Web sites the user visits. They are widely
used in order to make Web sites work, or work more efficiently, as well as to provide information to the owners
of a site. Session cookies are temporary cookies that last only for the duration of one user session.
When a user registers or logs in via a Dell captive portal, Dell uses session cookies solely to remember between
clicks who a guest or operator is. Dell uses this information in a way that does not identify any user-specific
information, and does not make any attempt to find out the identities of those using its W-Series ClearPass
products. Dell does not associate any data gathered by the cookie with any personally identifiable information
(PII) from any source. Dell uses session cookies only during the user’s active session and does not store any
permanent cookies on a user’s computer. Session cookies are deleted when the user closes his/her Web
browser.