User's Manual

342 | Hotspot Manager Dell Networking W-ClearPass Guest 6.4 | User Guide
About Hotspot Management
The following diagram shows how the process of customer self provisioning works.
Figure 35 Guest self-provisioning
l Your customer associates to a local access point and is redirected by a captive portal to the login page.
l Existing customers may log in with their Hotspot username and password to start browsing.
l New customers click the Hotspot Sign-up link.
l On page 1, the customer selects one of the Hotspot plans you have created.
l On page 2, the customer enters their personal details, including credit card information if purchasing access.
l The customer’s transaction is processed, and, if approved, their visitor account is created according to the
appropriate Hotspot plan.
l On page 3, the customer receives an invoice containing confirmation of their transaction and the details of
their newly created visitor account.
l The customer is automatically logged in with their username and password, providing instant Hotspot
access.
Managing the Hotspot Sign-up Interface
You can enable visitor access self provisioning by navigating to Configuration > Hotspot Manager > Start
Here and selecting the Manage Hotspot Sign-up command.
The Hotspot Preferences form opens. This form allows you to change user interface options and set global
preferences for the self-provisioning of visitor accounts.