User's Manual

When you choose the diagnostic you want to run, the form expands to include fields for identifying
information. When you enter the information and click Submit, the results of the query are displayed below
the form. To run another diagnostic, click the Reset Form link before selecting the diagnostic.
Field Description
Show information about a device Enter the device's MAC address. Information shown includes:
l Device information (as entered on Guest >Create Device)
l Controller IP address and AirGroup protocol version
l Hostname of associated server, management IP address, and role
l Times of AirGroup authorization requests along with controller IPs
and enforcement profiles
Show information about a controller Enter the controller's IP address or hostname. Information shown
includes:
l Times of AirGroup authorization requests along with MAC
address, controller IPs, and enforcement profiles
l MAC address, AirGroup state, time of last update, and expiration
setting for devices associated with the controller
Associate a device with a controller Links a MAC address to a controller as though the controller had
issued an AirGroup authorization request for the device.
Enter the device's MAC address and controller's IP address or
hostname. Select the AirGroup protocol version. Two links are added
below the form, one for viewing the device information, and one for
viewing the controller information.
Disassociate a device from a controller Removes the link between the MAC address and the controller as
though the controller had reported the device no longer present on
the network.
Enter the device's MAC address and controller's IP address or
hostname. Two links are added below the form, one for viewing the
device information, and one for viewing the controller information.
Show information about the AirGroup
notification service
Displays a list of statistics from the AirGroup notification service,
showing values for various work items, CoA clients and requests, and
RADIUS items.
Download AirGroup notification service log
file
Downloads the log file to your system's Download folder.
Table 90: AirGroup Diagnostics
See also:
l "Configuring AirGroup Services" on page 361
l "AirGroup Controllers" on page 358
l "AirGroup Services " on page 358
Creating AirGroup Administrators
AirGroup Administrators are users of Dell Networking W-ClearPass Guest who can define and manage their
organization’s shared devices. Devices can be shared globally, or shared with restrictions based on the
username, role, or location of the user trying to access the device.
The AirGroup Administrator profile is automatically created in W-ClearPass Guest when the AirGroup Services
plugin is installed. This profile is used to define the AirGroup Administrator role. To create an AirGroup
Administrator, see "Creating a New Operator" on page 464.
Dell Networking W-ClearPass Guest 6.4 | User Guide Administration | 363