Users Guide
Korea (Seoul)
NOTE: Customers in Korea call Malaysia for customer assistance.
Technical Support toll free: 080-200-3800
Transaction Sales toll free: 080-200-3600
Corporate Sales toll free: 080-200-3900
Customer Service (Penang, Malaysia) 810 4949
Fax 394 3122
Switchboard 287 5600
Latin America
NOTE: Customers in Latin America call the U.S.A. for sales, customer, and
technical assistance.
Customer Technical Support (Austin, Texas, U.S.A.) 512 728-
4093
Customer Service (Austin, Texas, U.S.A.) 512 728-3619
Fax (Technical Support and Customer Service) (Austin, Texas,
U.S.A.) 512 728-3883
Sales (Austin, Texas, U.S.A.) 512 728-4397
SalesFax (Austin, Texas, U.S.A.) 512 728-4600 728-3772
Luxembourg*
NOTE: Customers in Luxembourg may call Belgium for sales, customer, and
technical assistance.
Customer Technical Support (Brussels, Belgium) 02 481 92 88
Sales (Brussels, Belgium) toll free: 080016884
Switchboard (Brussels, Belgium) 02 481 91 00
Fax (Brussels, Belgium) 02 481 92 99
E-mail: tech_be@dell.com
Macau
NOTE: Customers in Macau call Malaysia for customer assistance.
Technical Support toll free: 0800 582
Customer Service (Penang, Malaysia) 810 4949
Transaction Sales toll free: 0800 581
Malaysia (Penang) Technical Support toll free: 1 800 888 298
Customer Service 04 810 4949
Transaction Sales toll free: 1 800 888 202
Corporate Sales toll free: 1 800 888 213
Mexico (Colonia Granada)
NOTE: Customers in Mexico call the U.S.A. for access to the Automated Order-
Status System and AutoTech.
Automated Order-Status System (Austin, Texas, U.S.A.) 512
728-0685
AutoTech (Automated technical support) (Austin, Texas, U.S.A.)
512 728-0686
Customer Technical Support 525 228-7870
Sales 525 228-7811; toll free: 91-800-900-37; toll free: 91-800-
904-49
Customer Service 525 228-7878
Main 525 228-7800
Netherlands* (Amsterdam) Customer Technical Support 020 5818838
Direct Sales toll free: 0800-0663
Direct SalesFax 020 682 7171
Corporate Sales 020 581 8818
Corporate SalesFax 020 686 8003
New Zealand Technical Support (Dell Dimension systems only) ($2.50 + GST
per call) 0900 51010
Technical Support (Other systems) 0800 446 255
Customer Service 0800 444 617
Sales 0800 441 567
Fax 0800 441 566
Norway* (Lysaker)
NOTE: Customers in Norway call Sweden for fax technical support.
Technical Support 671 16882
Customer Care 671 16881
Switchboard 1 16800
Fax Technical Support (Upplands Vasby, Sweden) 590 05 594
Fax Switchboard 671 16865
E-mail: nor_support@dell.com
Poland* (Warsaw) Switchboard 60 61 999
Fax 60 61 998
E-mail: pl_support@dell.com
Singapore (Singapore)
NOTE: Customers in Singapore call Malaysia for customer assistance.
Technical Support toll free: 800 6011 051
Customer Service (Penang, Malaysia) 04 810 4949
Transaction Sales toll free: 800 6011 054
Corporate Sales toll free: 800 6011 053
South Africa (Johannesburg) Switchboard 011 709 7700
Technical Support 011 709 7710
Fax 011 706 0495
Southeast Asian/ Pacific Countries (excluding Australia, Brunei, China, Hong
Customer Technical Support, Customer Service, and Sales