Users Guide

6. Turn on the system.
Is the problem resolved?
Yes. The connections were loose. You have fixed the problem.
No. Go to step 7.
7. Is the monitor operating properly?
Yes. Go to step 8.
No. Go to Troubleshooting the Monitor.
8. Is the keyboard operating properly?
Yes. Go to step 9.
No. Go to Troubleshooting the Keyboard.
9. Are the mouse and printer operating properly?
Yes. Continue with the next section, "Look and Listen."
No. Go to Troubleshooting I/O Ports.
Look and Listen
Looking at and listening to the system is important in determining the source of a problem. Look and listen for the
indications described in Table 1, Boot Routine Indications.
Table 1. Boot Routine Indications
Look/Listen for: Action
An error message See Messages and Codes
.
Alert messages
from the Dell
OpenManage HIP
software
The server management software has detected a problem inside the computer. See the information
on alert log message in your Dell OpenManage HIP documentation.
The monitor's
power indicator
Most monitors have a power indicator (usually on the front bezel). If the monitor's power indicator
does not come on, see Troubleshooting the Monitor.
The keyboard
indicators
Most keyboards have one or more indicators (usually in the upper-right corner). Press the <Num
Lock> key, the <Caps Lock> key, or the <Scroll Lock> key to toggle their respective keyboard
indicators on and off. If the indicators do not light up, see Troubleshooting the Keyboard.
The diskette-drive
access indicator
The diskette-drive access indicator should quickly flash on and off when you access data on the
diskette drive. If the diskette-drive access indicator does not light up, see Troubleshooting the
Diskette Drive Subsystem.
The hard-disk
drive activity
indicators
The hard-disk drive activity indicators should quickly flash on and off when you access data on
the hard-disk drives. On a system running the Microsoft
®
Windows NT
®
operating system, you
can test the drive by opening Windows Explorer and clicking the icon for drive C. If the hard-disk
drive access indicator does not come on, see Troubleshooting SCSI Hard-Disk Drives.
A series of beeps See Messages and Codes.