Service Manual

3. Verify that the chip sets, memory modules, expansion cards, and microprocessor and heat-sink
assembly are fully seated in their sockets or connectors.
4. To ensure that the chip sets are fully seated in their sockets, press firmly on the top of each chip.
5. To remove and reseat a microprocessor and heat sink assembly, perform the steps described in
"Microprocessor
."
6. To remove and reseat a memory module, perform the steps described in "DIMMs."
7. If you need to remove and reseat an expansion card, remove the card as described in "Expansion
Cards," and carefully reinsert the card in its connector until fully seated.
8. Verify that all jumpers are set correctly.
For information about jumper settings, see "System Board Jumpers."
9. Check all cable connectors inside the system to verify that they are firmly attached to their appropriate
connectors.
10. Replace the system cover
.
11. Reconnect the system and any attached peripherals to their power sources, and turn them on.
Does the problem appear to be resolved?
Yes. No further steps are necessary.
No. Proceed to "Getting Help."
Running the Dell Diagnostics
NOTE: You must connect a keyboard and monitor to run the Dell Diagnostics.
You must run the Dell Diagnostics from a set of diskettes that you create from the Dell OpenManage Server
Assistant CD.
To run the Dell Diagnostics from the diskettes, perform the following steps:
Create a set of diagnostics diskettes using the Dell OpenManage Server Assistant CD.
To create diagnostic diskettes from the Dell OpenManage Server Assistant CD, select Create
Diskettes from the Dell OpenManage Server Assistant menu and then continue down the
menu hierarchy by selecting the following categories: PowerEdge 350, Diskette Set, System
Utilities, Server Diagnostics. Create five Server Diagnostics diskettes.
Boot the system from the first diagnostics diskette.
If the system fails to boot, see "Getting Help," for instructions on obtaining technical assistance.